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Leicester, Leicestershire

Customer Service Advisor in Blaby

  • Expires At: 2023-10-12 09:09
  • Source ID: 311
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.32212.13268@macildowie.aplitrak.com
  • Job Reference: HQ00077162_1694682554
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2023-09-14
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Administrator working for a growing organisation based in Enderby.

    This is a permanent full time position which offers hybrid working.

    THE ROLE & YOUR RESPONSIBILITIES:

    To answer calls and take claim ownership where possible
    Deal with queries across all departments within Hallmark
    Excellent listening and communication skills
    Professional telephone manner at all times
    Communicate with other functions to ensure smooth call transfers
    Follow policy and procedures in line with expectations
    Think on your feet and adapt to different client and call types
    Work to deadlines and ensure call-backs and diary arrangements are delivered as expected
    Look to reduce waste and handle calls in an efficient time-frame

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have experience of handling customer queries. You must have strong communication skills and be IT literate.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le190al
  • Job Location Latitude: 52.583332
  • Job Location Longitude: -1.209052
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Narborough
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 20020
  • Salary To: 20020
  • Salary Period: annum
  • Salary Benefits: hybrid
  • Salary Description: Up to GBP20020.00 per annum + hybrid
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Service Advisor in Leicester

  • Expires At: 2023-10-24 10:59
  • Source ID: 387
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.30611.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079349_1695725992
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2023-09-26
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Advisor to work for a Finance business based in Leicester.

    This is a full time permanent position which offers hybrid working.

    THE ROLE & YOUR RESPONSIBILITIES:

    - To provide high quality customer service

    - To undertake other customer-related tasks as required, enabling the team to achieve its overall objectives and to maintain its exceptionally high standards of customer service.

    - Respond to customer telephone and email enquiries

    - Meeting customer needs and ensuring compliance with product terms and conditions.

    - Accurately record all customer data within the relevant systems.

    - Report all risk events, and appropriate errors and issues

    - Adhere to the principles of Conduct Risk and Treating Customers' fairly, ensuring good customer outcomes form the basis of our decisions.

    - Ensure all complaints are managed and recorded

    - Maintain checking, filing and scanning up-to-date.

    - Support system testing and enhancements, including identifying and reporting any errors, issues or potential improvements; and participating in user acceptance testing

    - Record and manage appropriate data, and maintain required MI and financial records.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    - Proven customer service skills and experience.
    - Good communication and interpersonal skills.
    - Able to work effectively as part of a team.
    - Strong attention to detail, proven to deliver work to a consistently high level of accuracy.
    - Organised and efficient approach.
    - Knowledge of appropriate policies and regulations, including Conduct Risk, Treating Customers' Fairly, Anti-Money Laundering, Counter-Terrorism Financing and the Financial Services Compensation Scheme.
    - Computer literate.
    - Educated to minimum GCSE level, with strong numeracy and literacy skills.
    - Previous experience within the financial services sector is desirable, but not essential.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 6te
  • Job Location Latitude: 52.630103
  • Job Location Longitude: -1.130259
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 27750
  • Salary Period: annum
  • Salary Benefits: hybrid,progression,pension
  • Salary Description: GBP25000.00 - GBP27750.00 per annum + hybrid,progression,pension
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Service Advisor in Leicester

  • Expires At: 2023-10-30 11:34
  • Source ID: 410
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.83166.13268@macildowie.aplitrak.com
  • Job Reference: HQ00077162_1696246469
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2023-10-02
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Administrator working for a growing organisation based in Enderby.

    This is a permanent full time position which offers hybrid working.

    THE ROLE & YOUR RESPONSIBILITIES:

    To answer calls and take claim ownership where possible
    Deal with queries across all departments within Hallmark
    Excellent listening and communication skills
    Professional telephone manner at all times
    Communicate with other functions to ensure smooth call transfers
    Follow policy and procedures in line with expectations
    Think on your feet and adapt to different client and call types
    Work to deadlines and ensure call-backs and diary arrangements are delivered as expected
    Look to reduce waste and handle calls in an efficient time-frame

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have experience of handling customer queries. You must have strong communication skills and be IT literate.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le31tt
  • Job Location Latitude: 52.632111
  • Job Location Longitude: -1.208995
  • Job Location Region: East Midlands
  • Job Location Outcode: LE3
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester West
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 20020
  • Salary To: 20020
  • Salary Period: annum
  • Salary Description: Up to GBP20020.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Service Advisor in Leicester

  • Expires At: 2023-11-27 14:52
  • Source ID: 572
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.30272.13268@macildowie.aplitrak.com
  • Job Reference: HQ00077162_1698677552
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2023-10-30
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Administrator working for a growing organisation based in Enderby.

    This is a permanent full time position which offers hybrid working.

    THE ROLE & YOUR RESPONSIBILITIES:

    To answer calls and take claim ownership where possible
    Deal with queries across all departments within Hallmark
    Excellent listening and communication skills
    Professional telephone manner at all times
    Communicate with other functions to ensure smooth call transfers
    Follow policy and procedures in line with expectations
    Think on your feet and adapt to different client and call types
    Work to deadlines and ensure call-backs and diary arrangements are delivered as expected
    Look to reduce waste and handle calls in an efficient time-frame

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have experience of handling customer queries. You must have strong communication skills and be IT literate.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le3 1tt
  • Job Location Latitude: 52.632111
  • Job Location Longitude: -1.208995
  • Job Location Region: East Midlands
  • Job Location Outcode: LE3
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester West
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 20020
  • Salary To: 20020
  • Salary Period: annum
  • Salary Description: Up to GBP20020.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Service Advisor in Leicester

  • Expires At: 2023-11-21 08:55
  • Source ID: 535
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.47032.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079349_1698137708
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2023-10-24
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Advisor to work for a Finance business based in Leicester.

    This is a full time permanent position which offers hybrid working.

    THE ROLE & YOUR RESPONSIBILITIES:

    - To provide high quality customer service

    - To undertake other customer-related tasks as required, enabling the team to achieve its overall objectives and to maintain its exceptionally high standards of customer service.

    - Respond to customer telephone and email enquiries

    - Meeting customer needs and ensuring compliance with product terms and conditions.

    - Accurately record all customer data within the relevant systems.

    - Report all risk events, and appropriate errors and issues

    - Adhere to the principles of Conduct Risk and Treating Customers' fairly, ensuring good customer outcomes form the basis of our decisions.

    - Ensure all complaints are managed and recorded

    - Maintain checking, filing and scanning up-to-date.

    - Support system testing and enhancements, including identifying and reporting any errors, issues or potential improvements; and participating in user acceptance testing

    - Record and manage appropriate data, and maintain required MI and financial records.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    - Proven customer service skills and experience.
    - Good communication and interpersonal skills.
    - Able to work effectively as part of a team.
    - Strong attention to detail, proven to deliver work to a consistently high level of accuracy.
    - Organised and efficient approach.
    - Knowledge of appropriate policies and regulations, including Conduct Risk, Treating Customers' Fairly, Anti-Money Laundering, Counter-Terrorism Financing and the Financial Services Compensation Scheme.
    - Computer literate.
    - Educated to minimum GCSE level, with strong numeracy and literacy skills.
    - Previous experience within the financial services sector is desirable, but not essential.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le16te
  • Job Location Latitude: 52.630103
  • Job Location Longitude: -1.130259
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 27750
  • Salary Period: annum
  • Salary Benefits: hybrid, pension, holidays
  • Salary Description: GBP25000.00 - GBP27750.00 per annum + hybrid, pension, holidays
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Service Advisor in Leicester

  • Expires At: 2023-12-07 10:01
  • Source ID: 667
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.83713.13268@macildowie.aplitrak.com
  • Job Reference: HQ00077162_1699524101
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2023-11-09
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Administrator working for a growing organisation based in Enderby.

    This is a permanent full time position which offers hybrid working.

    THE ROLE & YOUR RESPONSIBILITIES:

    To answer calls and take claim ownership where possible
    Deal with queries across all departments within Hallmark
    Excellent listening and communication skills
    Professional telephone manner at all times
    Communicate with other functions to ensure smooth call transfers
    Follow policy and procedures in line with expectations
    Think on your feet and adapt to different client and call types
    Work to deadlines and ensure call-backs and diary arrangements are delivered as expected
    Look to reduce waste and handle calls in an efficient time-frame

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have experience of handling customer queries. You must have strong communication skills and be IT literate.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le3 1tt
  • Job Location Latitude: 52.632111
  • Job Location Longitude: -1.208995
  • Job Location Region: East Midlands
  • Job Location Outcode: LE3
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester West
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 20020
  • Salary To: 20020
  • Salary Period: annum
  • Salary Description: Up to GBP20020.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Service Advisor in Leicester

  • Expires At: 2023-12-19 09:30
  • Source ID: 730
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.70086.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079349_1700559029
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2023-11-21
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Advisor to work for a Finance business based in Leicester.

    This is a full time permanent position which offers hybrid working.

    THE ROLE & YOUR RESPONSIBILITIES:

    - To provide high quality customer service

    - To undertake other customer-related tasks as required, enabling the team to achieve its overall objectives and to maintain its exceptionally high standards of customer service.

    - Respond to customer telephone and email enquiries

    - Meeting customer needs and ensuring compliance with product terms and conditions.

    - Accurately record all customer data within the relevant systems.

    - Report all risk events, and appropriate errors and issues

    - Adhere to the principles of Conduct Risk and Treating Customers' fairly, ensuring good customer outcomes form the basis of our decisions.

    - Ensure all complaints are managed and recorded

    - Maintain checking, filing and scanning up-to-date.

    - Support system testing and enhancements, including identifying and reporting any errors, issues or potential improvements; and participating in user acceptance testing

    - Record and manage appropriate data, and maintain required MI and financial records.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    - Proven customer service skills and experience.
    - Good communication and interpersonal skills.
    - Able to work effectively as part of a team.
    - Strong attention to detail, proven to deliver work to a consistently high level of accuracy.
    - Organised and efficient approach.
    - Knowledge of appropriate policies and regulations, including Conduct Risk, Treating Customers' Fairly, Anti-Money Laundering, Counter-Terrorism Financing and the Financial Services Compensation Scheme.
    - Computer literate.
    - Educated to minimum GCSE level, with strong numeracy and literacy skills.
    - Previous experience within the financial services sector is desirable, but not essential.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 6te
  • Job Location Latitude: 52.630103
  • Job Location Longitude: -1.130259
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 27750
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP27750.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Service Advisor in Leicester

  • Expires At: 2023-12-05 14:37
  • Source ID: 643
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.15892.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079349_1699367826
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2023-11-07
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Advisor to work for a Finance business based in Leicester.

    This is a full time permanent position which offers hybrid working.

    THE ROLE & YOUR RESPONSIBILITIES:

    - To provide high quality customer service

    - To undertake other customer-related tasks as required, enabling the team to achieve its overall objectives and to maintain its exceptionally high standards of customer service.

    - Respond to customer telephone and email enquiries

    - Meeting customer needs and ensuring compliance with product terms and conditions.

    - Accurately record all customer data within the relevant systems.

    - Report all risk events, and appropriate errors and issues

    - Adhere to the principles of Conduct Risk and Treating Customers' fairly, ensuring good customer outcomes form the basis of our decisions.

    - Ensure all complaints are managed and recorded

    - Maintain checking, filing and scanning up-to-date.

    - Support system testing and enhancements, including identifying and reporting any errors, issues or potential improvements; and participating in user acceptance testing

    - Record and manage appropriate data, and maintain required MI and financial records.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    - Proven customer service skills and experience.
    - Good communication and interpersonal skills.
    - Able to work effectively as part of a team.
    - Strong attention to detail, proven to deliver work to a consistently high level of accuracy.
    - Organised and efficient approach.
    - Knowledge of appropriate policies and regulations, including Conduct Risk, Treating Customers' Fairly, Anti-Money Laundering, Counter-Terrorism Financing and the Financial Services Compensation Scheme.
    - Computer literate.
    - Educated to minimum GCSE level, with strong numeracy and literacy skills.
    - Previous experience within the financial services sector is desirable, but not essential.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 6te
  • Job Location Latitude: 52.630103
  • Job Location Longitude: -1.130259
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 27750
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP27750.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Service Advisor- Temporary in Blaby

  • Expires At: 2023-11-21 13:45
  • Source ID: 544
  • Client ID: 1
  • Contact Name: Jess Smith
  • Contact Email: jesss@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jesss.33232.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079816_1698155124
  • Job Title: Customer Service Advisor- Temporary
  • Job Type: Temporary
  • Job Duration: 3
  • Job Start Date: 2023-10-24
  • Job Description:

    MACILDOWIE is proud to partner with this amazing company on supporting them with Temporary recruitment for there Customer Service team

    The role: Customer Service Advisor
    Type: Temporary up to 11 weeks
    Contract hours: 30hrs a week
    Shift pattern- 9AM-3PM Monday -Friday
    Location: Enderby LE19
    Rate of Pay: £10.96ph

    * This role is fully office based*





    You will have the following knowledge and experience:

    Demonstrable Customer Service experience
    Experience of communicating with customers effectively via the telephone and Email.
    A genuine desire to always help customers in their actions and the tone they use.
    Excellent communication and interpersonal skills - to deal with a range of people inside and outside of the business.
    Proven general IT skills such as Word and Excel.
    Can work individually and as part of the team.
    Must be self-sufficient and have the ability to manage your time effectively.
    Exceptional attention to detail.
    Cheerful disposition with a flexible and positive approach to work and others.
    To demonstrably promote the brand, ethos, and values in a professional and friendly manner at all times.
    Proven ability to build effective relationships with stakeholders within and outside of the Customer Services department.

    Primary objective of the job:

    Responsible for taking care of customer service through via the phone and Email. You are a best-in-class Customer Service operator with experience in supporting customers.
    As our Customer Service Advisor, you will be the primary point of contact between our business and our customers. You will support and advise customers, who are placing orders, require product information and styling advice. In addition, you be the first point of contact for complex queries and complaints, taking full responsibility for any issue raised and seeing it through to a positive resolution. In doing so you will strive to gain and retain customers by offering a service that continuously improves our customer's experiences and enhances the brand.
    You will proactively take ownership of your personal development, seeking to continually improve your skill set.

    What you'll be doing:
    Contributing to the department achieving pre-determined SLAs for Emails and phone interactions.
    Proactively handling customer escalations in a timely fashion and with an appropriate outcome.
    Adhering to and promoting all Health and Safety regulations.
    Successful candidates must be fully available during this time period.


    What you'll need:
    Demonstrable customer service experience, in a multi-channel environment.
    Experience of communicating with customers effectively via the telephone and Email.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le191su
  • Job Location Latitude: 52.5941
  • Job Location Longitude: -1.190266
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Enderby
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 11
  • Salary To: 11
  • Salary Period: hour
  • Salary Description: Up to GBP10.96 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Service/Administration in Charnwood

  • Expires At: 2023-11-17 09:55
  • Source ID: 526
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.05151.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078596_1697795742
  • Job Title: Customer Service/Administration
  • Job Type: Permanent
  • Job Start Date: 2023-10-20
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for Customer Service Administrators working for a business based in Loughborough. Work as part of a team to create an excellent customer experience, handling customer accounts, orders and complaints via telephone, online chat and email.

    This is a 40 hour week permanent position Monday to Friday fully office based.

    THE ROLE & YOUR RESPONSIBILITIES:

    Providing quotes to the customer
    Processing customer orders
    Dealing with customer queries and complaints via email, telephone and web chat
    Product support
    Responding to customer reviews
    Processing returns
    Dealing with ad hoc tasks

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must possess strong customer service and administration skills. You must be IT literate and have the ability to work under pressure and prioritise your work load.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le115gu
  • Job Location Latitude: 52.781215
  • Job Location Longitude: -1.211256
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 21840
  • Salary To: 21840
  • Salary Period: annum
  • Salary Description: Up to GBP21840.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Specialist in Leicester

  • Expires At: 2023-10-09 13:48
  • Source ID: 286
  • Client ID: 1
  • Contact Name: Jess Smith
  • Contact Email: jesss@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jesss.45025.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079116_1694440103
  • Job Title: Customer Specialist
  • Job Type: Temporary
  • Job Start Date: 2023-09-11
  • Job Description:

    We have an exciting opportunity to join our team in Leicester, in this new role of Customer Onboarding Specialist.

    We are looking for enthusiastic people to contribute to the growth of the company. You must be an excellent communicator and have top quality people skills. You must be comfortable presenting products or services over the phone as well as dealing with customer objections. The main goal of a Customer Onboarding Specialist is to help the business grow by offering fantastic customer service with factual information about our products and services.Â
    Â
    As a Customer Onboarding Specialist, you will be the first point of contact from the business that our customers reach out to and as such, you're responsible for ensuring you promote the very best of the business by offering an informative, friendly, verbal handshake!


    The start date for this role will be the 22nd September.

    What you'll do
    You'll be the first point of contact with prospective new customers that are looking to join the business
    Speak with potential or existing customers to inform them about our products and services in a friendly manner
    Customer Service is at the heart of everything we do, so you'll be super friendly and always happy to go that extra mile to help customers
    Be comfortable answering enquiries in volume - you're taking customers on a journey of discovery
    Onboard customers by assisting them to select the best tariff to suit their needs- you'll become a guru

    What you'll need
    Previous experience of working in fast-paced customer service, operations or telesales environment would be advantageous
    Clear communicator with a focus on listening and acute attention to detail
    Honest, focused, and committed to delivering the highest levels of customer service
    Adaptable personal style, able to receive constructive feedback on standards of performance - a willingness to always learn and grow
    To be a quick learner due to exposure to different departments


    What you'll get.
    An organisation where people learn, decide and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 6ag
  • Job Location Latitude: 52.633927
  • Job Location Longitude: -1.131986
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 11
  • Salary To: 13
  • Salary Period: hour
  • Salary Description: Negotiable
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Support Coordinator

  • Expires At: 2023-09-22 14:21
  • Source ID: 198
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.90009.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078650_1692973281
  • Job Title: Customer Support Coordinator
  • Job Type: Permanent
  • Job Start Date: 2023-08-25
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Sales Support Administrator working for a business based in Leicester. This role will be to assist in day to day administrative tasks whilst maintaining elevated levels of customer service.

    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To forge and maintain strong relationships with our customers
    Ordering vehicles with our dealer network for both personal and business customers
    Arranging all financial documentation in accordance with the customers contract
    Dealing with customer enquiries via email and telephone
    To ensure all paperwork is accurate before being processed by the accounts department
    Performing a wide range of office and administrative tasks whilst working closely with the sales and account management team
    Providing our clients with regular updates

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills
    Excellent communication skills
    Ability to prioritise workload
    High attention to detail
    Flexible working approach
    Professional attitude
    Enthusiastic
    Punctual & reliable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP22000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Support Coordinator

  • Expires At: 2023-09-11 10:26
  • Source ID: 75
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.03907.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078650_1692008783
  • Job Title: Customer Support Coordinator
  • Job Type: Permanent
  • Job Start Date: 2023-08-14
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Sales Support Administrator working for a business based in Leicester. This role will be to assist in day to day administrative tasks whilst maintaining elevated levels of customer service.

    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To forge and maintain strong relationships with our customers
    Ordering vehicles with our dealer network for both personal and business customers
    Arranging all financial documentation in accordance with the customers contract
    Dealing with customer enquiries via email and telephone
    To ensure all paperwork is accurate before being processed by the accounts department
    Performing a wide range of office and administrative tasks whilst working closely with the sales and account management team
    Providing our clients with regular updates

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills
    Excellent communication skills
    Ability to prioritise workload
    High attention to detail
    Flexible working approach
    Professional attitude
    Enthusiastic
    Punctual & reliable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP22000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Support Coordinator in Blaby

  • Expires At: 2023-12-29 10:42
  • Source ID: 812
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.81128.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078650_1701427367
  • Job Title: Customer Support Coordinator
  • Job Type: Permanent
  • Job Start Date: 2023-12-01
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Sales Support Administrator working for a business based in Leicester. This role will be to assist in day to day administrative tasks whilst maintaining elevated levels of customer service.

    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To forge and maintain strong relationships with our customers
    Ordering vehicles with our dealer network for both personal and business customers
    Arranging all financial documentation in accordance with the customers contract
    Dealing with customer enquiries via email and telephone
    To ensure all paperwork is accurate before being processed by the accounts department
    Performing a wide range of office and administrative tasks whilst working closely with the sales and account management team
    Providing our clients with regular updates

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills
    Excellent communication skills
    Ability to prioritise workload
    High attention to detail
    Flexible working approach
    Professional attitude
    Enthusiastic
    Punctual & reliable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1wp
  • Job Location Latitude: 52.601321
  • Job Location Longitude: -1.189173
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP22000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Support Coordinator in Blaby

  • Expires At: 2023-10-20 09:33
  • Source ID: 360
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.54991.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078650_1695375196
  • Job Title: Customer Support Coordinator
  • Job Type: Permanent
  • Job Start Date: 2023-09-22
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Sales Support Administrator working for a business based in Leicester. This role will be to assist in day to day administrative tasks whilst maintaining elevated levels of customer service.

    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To forge and maintain strong relationships with our customers
    Ordering vehicles with our dealer network for both personal and business customers
    Arranging all financial documentation in accordance with the customers contract
    Dealing with customer enquiries via email and telephone
    To ensure all paperwork is accurate before being processed by the accounts department
    Performing a wide range of office and administrative tasks whilst working closely with the sales and account management team
    Providing our clients with regular updates

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills
    Excellent communication skills
    Ability to prioritise workload
    High attention to detail
    Flexible working approach
    Professional attitude
    Enthusiastic
    Punctual & reliable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le191wp
  • Job Location Latitude: 52.601321
  • Job Location Longitude: -1.189173
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Benefits: company car
  • Salary Description: GBP22000.00 - GBP25000.00 per annum + company car
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Support Coordinator in Blaby

  • Expires At: 2023-11-03 11:35
  • Source ID: 444
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.81017.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078650_1696592115
  • Job Title: Customer Support Coordinator
  • Job Type: Permanent
  • Job Start Date: 2023-10-06
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Sales Support Administrator working for a business based in Leicester. This role will be to assist in day to day administrative tasks whilst maintaining elevated levels of customer service.

    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To forge and maintain strong relationships with our customers
    Ordering vehicles with our dealer network for both personal and business customers
    Arranging all financial documentation in accordance with the customers contract
    Dealing with customer enquiries via email and telephone
    To ensure all paperwork is accurate before being processed by the accounts department
    Performing a wide range of office and administrative tasks whilst working closely with the sales and account management team
    Providing our clients with regular updates

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills
    Excellent communication skills
    Ability to prioritise workload
    High attention to detail
    Flexible working approach
    Professional attitude
    Enthusiastic
    Punctual & reliable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1wp
  • Job Location Latitude: 52.601321
  • Job Location Longitude: -1.189173
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Benefits: company car
  • Salary Description: GBP22000.00 - GBP25000.00 per annum + company car
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Support Coordinator in Blaby

  • Expires At: 2023-12-15 10:16
  • Source ID: 716
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.70641.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078650_1700216181
  • Job Title: Customer Support Coordinator
  • Job Type: Permanent
  • Job Start Date: 2023-11-17
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Sales Support Administrator working for a business based in Leicester. This role will be to assist in day to day administrative tasks whilst maintaining elevated levels of customer service.

    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To forge and maintain strong relationships with our customers
    Ordering vehicles with our dealer network for both personal and business customers
    Arranging all financial documentation in accordance with the customers contract
    Dealing with customer enquiries via email and telephone
    To ensure all paperwork is accurate before being processed by the accounts department
    Performing a wide range of office and administrative tasks whilst working closely with the sales and account management team
    Providing our clients with regular updates

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills
    Excellent communication skills
    Ability to prioritise workload
    High attention to detail
    Flexible working approach
    Professional attitude
    Enthusiastic
    Punctual & reliable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1wp
  • Job Location Latitude: 52.601321
  • Job Location Longitude: -1.189173
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Benefits: company car*
  • Salary Description: GBP22000.00 - GBP25000.00 per annum + company car*
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Support Coordinator in Blaby

  • Expires At: 2023-11-17 09:59
  • Source ID: 527
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.33071.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078650_1697795945
  • Job Title: Customer Support Coordinator
  • Job Type: Permanent
  • Job Start Date: 2023-10-20
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Sales Support Administrator working for a business based in Leicester. This role will be to assist in day to day administrative tasks whilst maintaining elevated levels of customer service.

    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To forge and maintain strong relationships with our customers
    Ordering vehicles with our dealer network for both personal and business customers
    Arranging all financial documentation in accordance with the customers contract
    Dealing with customer enquiries via email and telephone
    To ensure all paperwork is accurate before being processed by the accounts department
    Performing a wide range of office and administrative tasks whilst working closely with the sales and account management team
    Providing our clients with regular updates

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills
    Excellent communication skills
    Ability to prioritise workload
    High attention to detail
    Flexible working approach
    Professional attitude
    Enthusiastic
    Punctual & reliable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1wp
  • Job Location Latitude: 52.601321
  • Job Location Longitude: -1.189173
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP22000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Support Coordinator in Blaby

  • Expires At: 2023-10-09 10:48
  • Source ID: 284
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.40080.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078650_1694429334
  • Job Title: Customer Support Coordinator
  • Job Type: Permanent
  • Job Start Date: 2023-09-11
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Sales Support Administrator working for a business based in Leicester. This role will be to assist in day to day administrative tasks whilst maintaining elevated levels of customer service.

    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To forge and maintain strong relationships with our customers
    Ordering vehicles with our dealer network for both personal and business customers
    Arranging all financial documentation in accordance with the customers contract
    Dealing with customer enquiries via email and telephone
    To ensure all paperwork is accurate before being processed by the accounts department
    Performing a wide range of office and administrative tasks whilst working closely with the sales and account management team
    Providing our clients with regular updates

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills
    Excellent communication skills
    Ability to prioritise workload
    High attention to detail
    Flexible working approach
    Professional attitude
    Enthusiastic
    Punctual & reliable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le191wp
  • Job Location Latitude: 52.601321
  • Job Location Longitude: -1.189173
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP22000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Customer Support Coordinator in Blaby

  • Expires At: 2023-12-01 17:04
  • Source ID: 614
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.00230.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078650_1699031087
  • Job Title: Customer Support Coordinator
  • Job Type: Permanent
  • Job Start Date: 2023-11-03
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Sales Support Administrator working for a business based in Leicester. This role will be to assist in day to day administrative tasks whilst maintaining elevated levels of customer service.

    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To forge and maintain strong relationships with our customers
    Ordering vehicles with our dealer network for both personal and business customers
    Arranging all financial documentation in accordance with the customers contract
    Dealing with customer enquiries via email and telephone
    To ensure all paperwork is accurate before being processed by the accounts department
    Performing a wide range of office and administrative tasks whilst working closely with the sales and account management team
    Providing our clients with regular updates

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills
    Excellent communication skills
    Ability to prioritise workload
    High attention to detail
    Flexible working approach
    Professional attitude
    Enthusiastic
    Punctual & reliable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1wp
  • Job Location Latitude: 52.601321
  • Job Location Longitude: -1.189173
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP22000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance