Attracting and retaining people has never been more important, people are looking for a match when it comes to their characteristics and a place to work. Building and demonstrating your culture matters, we will show you how. People and Culture are arguable what makes your business unique. The challenge is how to build the right culture, bring it to life and ensure it evolves and delivers a great experience for everyone, your customer and suppliers. In this event, we will explore the second ingredient: listen.
Active listening is a skill, much like trust, it must be earnt and constantly reinforced. Active listening takes time to perfect and for it to be authentic. It should be consistent and the responsibility of everyone, not just a few. Ultimately, active listening should be incorporated into your people management processes. Remember the saying “people leave their manager not the job or company”, active listening helps encourage the right workplace culture and values.
In this session, we will explore how to create a culture with active listening as a key component. You will come away with a clear plan of how to actively listen and act upon the needs of your people.
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