Job Description
CREDIT CONTROLLER / PERMANENT / COALVILLE / OFFICE BASED / UP TO £28,000
Macildowie are excited to be working with a successful and growing small business based in Coalville, who due to expansion are looking to add a credit controller to their finance team.
This role requires an experienced (ideally stand alone) credit controller who is able to use their own initiative and be persistent with query resolution, which may mean knocking on a few doors internally to ensure your customers are dealt with efficiently and with care.
Responsibilities will include:
- Reconcile complex accounts that have been escalated from the credit control administrators.
- Correctly interpret and manipulate raw data to effectively prioritise workload.
- Monitor debtor balances to ensure a significant reduction in DSO.
- Obtain commitments to pay through telephone calls and email communication with customers.
- Provide monthly reports on movement of aged debt and customer interaction to the credit and collections manager.
- Work to specific KPIS and deadlines.
- Work in collaboration with the Billing Team, Customer Service teams and Account Managers across the business to ensure the timely resolution of customer queries.
- Build and maintain relationships with existing and new customers, ensuring exceptional customer service is always provided.
- Offer support and assistance to the credit control administrators to reduce the inflow of debt into over 90 days overdue.
Knowledge and Experience
Essential
- A minimum of 2 years' experience in credit control (preferably in a stand-alone role).
- Experience of the full credit control cycle up to and including instructing solicitors to aid in debt recovery.
- IT literate with solid experience of Microsoft packages- specifically Excel (vlookups & pivot tables a must).
- Confident Telephone manner
- Proven track record of effective cash collection
Desirable
- Experience with accounting software such as sage
- Experience within the construction/house-building sector
Skills Required
- Accountable and conscientious
- Investigative Nature
- Self Motivated
- Ability to plan and manage own workload
- Meticulous attention to detail
- High standards of accuracy
- Positive and vibrant attitude
- Adaptable and Personable
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Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.
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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
