Claims Handlers / Temporary to Permanent / £10.19 per hour /35 hours per week/ Days and Afternoon shifts available 24 /7 operation due to the nature of the business. / Fantastic Team environment / with the flexibility to work if required on a as and when basis. / Overtime is available after 35 hours per week.
Due to expansion our client based in Long Eaton are looking to grow there Claims handling team so are looking for empathic, strong customer service and data entry skills to join there operation.
This role is very rewarding due to you helping customers who have emergencies and are coming to you to help them with there claim.
Never any call is ever the same, and the role is extremely satisfying knowing you are helping somebody in need.
THE ROLE & YOUR RESPONSIBILITIES:
Claims handling role involves liaising with clients, customers and engineers by telephone.
Emailing while ensuring claims are handled within target time scale.
You will need to be able to work well within a team, have an eye for detail and have a GCSE maths or equivalent qualification.
You must be able to think outside the box however still ensure SLA agreements are still being adhered to.
Be able to work under pressure and manage the customers expectations
EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
Strong Customer Service skills
Strong Computer skills
Have Empathy and want to be able to get the problem resolved within a certain deadline
Flexible to work Monday to Sunday on a 4 on 4 off shift pattern
Day and Afternoon shifts available between 7am and 9pm
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