Macildowie are looking for a Customer Support Advisor working for a company based in Enderby. This is a temporary role which can go permanent for you.
You must be immediately available to start work for this role.
Outbound calling and taking Inbound calls
Chase clients working from various daily task lists
Manage and deal with internal and external emails relating to all starter pack queries
Client satisfaction surveys
Call clients to complete surveys
Daily call statistics
Team and individual daily and monthly performance targets
Attendance and time keeping managements
KNOWLEDGE & SKILLS
Experience with outbound calling desirable (but not essential)
Good working knowledge of Microsoft Word, Excel and Outlook
Understands process driven working methods
Excellent organisational and time management skills
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at http://www.macildowie.com.
Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. After applying for this role you'll be sent a request for your consent to hold your data on our systems. If you would like information on how we will process your data please go to our website and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.