Macildowie Marketing are currently recruiting for an experienced CRM Developer to join an international business located in Derbyshire.
The CRM Developer will be responsible for developing and implementing salesforce.com (EPS) projects with the wider European team to plan, implement, document and launch new EPS functionality in the UK within budget and to agreed timescales. This role will form a key part of the digital services team in delivering the businesses digital vision and the effective usage of EPS by the business.
-Responsible for the design, implementation, testing and maintenance of new and existing features.Â Co-ordinate future releases and updates to the current platforms
-Assist departments in specifying EPS changes to existing processes, ensuring changes are realistic, will work with existing business processes and have a positive impact on operational performance
-Ensure that EPS and all attached modules are running to specification and quickly identify and resolve errors that occur
-Provide analytics and report building assistance to the UK analytics teams, assessing key operational figures and ensuring reports are built to specification
-Primary contact for EPS sales and marketing improvement projects and development of clear change requests, service now tickets and process documentation
-Ensure that EPS integrates to the websites and external partner / agency applications
-Fully responsible for partner / agency integration process e.g. loyalty product registration and business account creation, ensuring data are uploaded into EPS and any product backlog is transparent
-Support EPS backlog management alongside the product entry board process
Work with the wider UK teams to improve the customer journey with EPS
-Digital projects: develop proof of concept work, definition and estimation of activities
-To provide assistance to the wider digital Support team to help manage workload in busy periods e.g. website development, connected products, connected services and EPS service
Key Skills Required
*Advanced excel and database skills
*Good knowledge of EPS (salesforce.com)
*Working knowledge of SAP an advantage
*Website and / or CRM developer skills
*Ability to manage workload and set internal expectations
*Positive outlook to change and determination to succeed
*Respectful of the team, conscientious and hardworking
*Process driven and able to find better ways of working using digital technology
Our client is looking to appoint as soon as possible, so if you have the experience listed and are looking fo ran exciting opportunity to create your own CRM role within a new digital team, please repsond without delay!
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the regions premier employers. To search for all of our live jobs please visit us at www.macildowie.com.