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Customer Complaints Handler

Salary £17000.00 - £19000 per annum
Location Coventry, West Midlands
Job Type Permanent Jobs
Job Ref HQ00041315
Published over 1 year ago

Job Description


Macildowie are looking for experienced Customer Complaints Handler job in the customer service division of a friendly, non political Reputable Business based in Coventry. They are a diverse business with diverse customers. The company always strives to put the customer first through honesty, working together and encouraging innovation. This is a chance for an experienced Customer Complaints Handler to continue to build an impressive career working for a strong business.


This is a Complaints Handler Job that will help the business to continue to deliver excellent customer service and offer first time resolution on customer complaints. You will work within a medium team dealing with customers from all walks of life .

This is part of a new team start up where you will you will be responsible for looking after the whole of the customer base throughout the whole of the Midlands, Norwich, South Coast and London. You will report into the Customer Complaints Manager.


You must have experience of dealing with Customer Complaints with a passion for helping customers. An empathetic person with excellent communication skills both written and verbally. You must also be fully aware of all Microsoft Office especially Excel and Word

The opportunity doesn't stop here though. You will be part of a team that is highly visible, a team where you can gain vertical progression into other business units. All senior management within the company have been promoted within, their are no outsiders employed at senior level.

This is an excellent job opportunity working for a Reputable Business based in Coventry and one where you can have a true impact. An impact on your career and an impact on the way we live our lives.

Don't miss this chance. Give me call, lets talk. 01162 222 590

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the regions premier employers. To search for all of our live jobs please visit us at

Job Location

Showing approximate location of 'Coventry, West Midlands'