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Customer Servce Manager

Salary £25000.00 - £30000.00 per annum
Location Milton Keynes, Buckinghamshire
Job Type Permanent Jobs
Job Ref HQ00073275
Published about 2 months ago

Job Description

Customer Service Team Manager / £25k to £30k / Permanent

Have you worked within a call centre environment before?

Have you got experience managing a team?

Then you are in the right place!

You will be working in a varied and exciting new opportunity managing a team of 12 call centre agents.

This well-established company based in Caldecotte Milton Keynes is looking for someone who likes a challenge and is proactive in their approach to managing teams.

Role Details

  • Salary of £25,000 to £30,000
  • Permanent
  • 40 hour rotational shift patterns
  • Life insurance
  • Medical Healthcare benefits


  • Monitoring the daily operations of the call centre team
  • Handling absences and trying to find cover if possible
  • Dealing with credit card payments from customers
  • Providing a high level of customer service when handling tricky customer queries
  • Holding meetings, promoting staff and carrying out disciplinary actions if needed

If you are looking for an opportunity to take on a new challenge and work within a rewarding business environment then apply ASAP to avoid missing out!

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. After applying for this role you'll be sent a request for your consent to hold your data on our systems. If you would like information on how we will process your data please go to our website and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Job Location

Showing approximate location of 'Milton Keynes, Buckinghamshire'