Customer Service Team Manager / £25k to £30k / Permanent
Have you worked within a call centre environment before?
Have you got experience managing a team?
Then you are in the right place!
You will be working in a varied and exciting new opportunity managing a team of 12 call centre agents.
This well-established company based in Caldecotte Milton Keynes is looking for someone who likes a challenge and is proactive in their approach to managing teams.
- Salary of £25,000 to £30,000
- 40 hour rotational shift patterns
- Life insurance
- Medical Healthcare benefits
- Monitoring the daily operations of the call centre team
- Handling absences and trying to find cover if possible
- Dealing with credit card payments from customers
- Providing a high level of customer service when handling tricky customer queries
- Holding meetings, promoting staff and carrying out disciplinary actions if needed
If you are looking for an opportunity to take on a new challenge and work within a rewarding business environment then apply ASAP to avoid missing out!
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
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