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Customer Service Advisor (Business Generation)

Salary £15424.00 per annum
Location Nottingham, Nottinghamshire
Job Type Permanent Jobs
Sector
Job Ref HQ00045327
Published 15 days ago

Job Description

THE OPPORTUNITY:

Our client, an established and well-regarded Nottingham brand, is seeking individuals with strong relationship building and customer service skills to work in a role responding to inbound enquiries from customers, converting their initial interest into an appointment with a sales advisor, through demonstrating passion for the brand and products, as well as a sales-through-service orientation.

THE ROLE & YOUR RESPONSIBILITIES:

To support all functions within the Sales Centre through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor needs.
Dealing with both general and sales enquiries, via inbound calls and emails, relating to products, pricing or service and maximising each sales opportunity
Issuing brochures following customer requests
Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Experience in a similar role would be highly advantageous
First-class customer service skills
Passion and enthusiasm for the brand
Good IT skills

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the regions premier employers. To search for all of our live jobs please visit us at www.macildowie.com.

Job Location

Showing approximate location of 'Nottingham, Nottinghamshire'