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Customer Service Desk Representative

Salary £10.50 per hour
Location Nuneaton, Warwickshire
Job Type Temp Jobs
Sector
Job Ref HQ00045303
Published 20 days ago

Job Description

THE OPPORTUNITY:

Macildowie are currently recruiting for a Customer Service Desk Advisors to work on a temporary contract for a leading engineering company based in Nuneaton. The main purpose of the role will be to provide excellent customer service to customer. Be able to handle a variety of customer queries, while being able to deliver an efficient link to Business Development.

THE ROLE & YOUR RESPONSIBILITIES:

  • Take inbound customer queries
  • Take ownership of each query
  • Complaint handling
  • Provide excellent customer service
  • Ability to build rapport with a variety of customers
  • Liaise with internal and external stakeholders

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

  • Previous Customer Service experience
  • Good communications skills
  • Good IT Skills
  • CRM Experience
  • Ability to work under pressure
  • Ability to prioritise work load
  • Good Admin skills

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the regions premier employers. To search for all of our live jobs please visit us at www.macildowie.com.

Job Location

Showing approximate location of 'Nuneaton, Warwickshire'