Customer Service Specialist
Macildowie are pleased to be working with a reputable, nationwide company to assist them in their search for a Customer Service Specialist. The working hours will be Monday to Friday 8:30am to 5:30 pm and 1 in 3 Sundays 9:00am till 2:00pm with the following Friday off as a rest day.
Overview of Role:
- Manage new customer journey, lapsed spenders and house accounts
- Ability to manage and prioritise workload to consistently achieve sales targets
- Have a flexible and willing approach to change in working processes
- Identify continuous improvement initiatives to benefit the customer, business or team
- Thoroughly understand the company's vision, mission and values and how these translate to Customer Services and your role.
- Extensive experience in an account management role
- Be able to work on own initiative to deliver business objectives
- Confident in using SAP - desirable
- Proficient in Microsoft office suite, especially Excel - essential
- Ability to communicate in written form to achieve desired results
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. After applying for this role you'll be sent a request for your consent to hold your data on our systems. If you would like information on how we will process your data please go to our website and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.