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Customer Support Representative

Salary £17200.00 per annum
Location Nottingham, Nottinghamshire
Job Type Permanent Jobs
Sector
Job Ref HQ00044652
Published about 1 month ago

Job Description

THE OPPORTUNITY:

Our client, a provider of medical products is looking for someone to make outbound service calls to existing business customers, educating them about use of the product and taking repeat orders. You will benefit from a friendly team and excellent working environment and regular team incentives and prizes!

THE ROLE & YOUR RESPONSIBILITIES:

  • Calling customers to talk about their experience with the product
  • Educating customers on appropriate use and aftercare for the products
  • Providing patient literature and information
  • Taking repeat orders
  • Deal with inbound calls
  • Handle customer queries
  • Resolve Customer Complaints
  • Make outbound Customer Service Calls to Customers
  • Any Admin duties required

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

  • Experience in a customer facing role is essential
  • Experience in a call centre role would be highly advantageous
  • Great communication skills
  • Positive and upbeat nature
  • Take ownership of all complaints and queries
  • Professional telephone manner
  • Ability to work under pressure

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the regions premier employers. To search for all of our live jobs please visit us at www.macildowie.com.

Job Location

Showing approximate location of 'Nottingham, Nottinghamshire'