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Credit Controller

Published 17 June 2024
£27000.00 - £30000.00 per annum
Northampton, Northamptonshire
Job Starts: 17th June 2024
Accountancy & Finance

Job Description

Job Title: Credit Controller

Location: Northampton

Salary: £27,000 to £30,000 - dependent on experience

Type: Permanent - 36 hours per week

Working Hours: Monday to Friday - 1 hour lunch - Flexible Hours

Company Overview:

Do you have a passion for credit control? Are you someone that is willing to get stuck in, passionate about all things credit control and wants to make a positive change to processes and functions? If so, keep reading! We're partnering with a well-established company in Northampton that have a fantastic office culture with a diverse credit control team environment.

Job Description:

As a Credit Controller, your primary responsibility will be to provide essential support to the Finance team, specialising in Accounts Receivable and Credit Control. Your role will encompass the following key accountabilities:

  • Manage daily account queue.
  • Contact customers with arrears via phone, email, text, and letter to secure payments or agree on repayment plans, ensuring compliance with company policies and customer affordability.
  • Offer alternative forbearance options when repayment plans or payments aren't suitable.
  • Respond to customer queries via letters, text, and email.
  • Liaise with debt management agencies as needed.
  • Take manual payments over the phone.
  • Handle inbound customer calls regarding their agreements.
  • Coordinate with other departments to manage situations effectively.

Key Technical Skills and Experience:

  • A minimum of 1 years of experience in a similar role.
  • Exceptional problem-solving abilities and a keen attention to detail.
  • Highly organised with the ability to prioritise work effectively to meet personal and organisational objectives.
  • Excellent communication and negotiation skills

If you want to join first class business and take that next step in your career then apply ASAP to avoid missing out!

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