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HR Advisor

Salary Up to £24000.00 per hour
Location Milton Keynes, Buckinghamshire
Job Type Contract Jobs
Sector
Job Ref HQ00057635
Published 10 days ago

Job Description

HR Advisor
6m FTC
Milton Keynes
£24k per annum

Macildowie HR is currently working with a large organisation based in Milton Keynes who is looking for a HR Advisor to join their shared service team. The HR Advisory Services team are a small group within the HR services function who provide advisory support to both employees and managers across a wide range of HR processes and issues including ER work.


Responsibilities

The HR Advisory Services Senior Assistant will provide support to the HR Advisory Services Team Leader and Manager as well as taking ownership for allocated case work and administration:

-Provide end to end case management of ER cases currently supported by the SSO (Including Exam Fails, Lost and stolen equipment and probation failures)
-Provide day to day advisory support to employees, managers and partners across the organisation through case management as escalated by the HR Helpdesk and Hire to retire teams
-Manage escalations as allocated both from SSO and wider HR teams, ensuring appropriate follow up and management of stakeholders
-Support fast-track VIP service to Partners as required
-Provide an employee focussed experience through the timely and accurate completion of queries and activities, ensuring all service level agreements are met
-Ensure all SAP related actions or updates are completed accurately in time for payroll deadlines and in line with procedural guidelines.
-Record and maintain accurate activity information tracking through to timely closure.
-Escalate more complex queries to the team leader.
-Take responsibility for keeping up to date with HR policy and process developments.
-Ensure compliance with appropriate Data Protection legislation at all times.
-Develop and maintain effective working relationships with the SSO and wider HR community
-Pro-actively identify and recommend process improvements through appropriate channels
-Support the maintenance of internal training guides, intranet content and team training as appropriate
-Manage end to end basic ER cases including lost and stolen equipment, exam fails and probation reviews as directed by the HR Advisory Team Leader
-Management of the HR Advisory Services inbox including responding to queries or directing the query to the appropriate team member
-To manage and maintain the case management system in line with SSO and HR processes
-Ensure appropriate escalation of cases, where required, to the HR Advisory Services Team Leader
-Provide note taking at formal meetings as required by both the ER and PS teams all matters of conduct and capability, dispute resolution and transactions

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at http://www.macildowie.com.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. After applying for this role you'll be sent a request for your consent to hold your data on our systems. If you would like information on how we will process your data please go to our website and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Job Location

Showing approximate location of 'Milton Keynes, Buckinghamshire'