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HR Operations Manager (Shared Services)

Salary £60000.00 - £65000.00 per annum
Location Northampton, Northamptonshire
Job Type Contract Jobs
Job Ref HQ00060465
Published about 1 year ago

Job Description

HR Operations Manager - Northampton - up to £65,000 + car

Macildowie Recruitment is pleased to be supporting an exciting business with national reach in the recruitment of an HR Operations Manager. The role will be recruited on a permanent basis and will offer a salary up to £65,000 plus car and benefits.

The Business
A highly successful nationwide business operating at the top level in its field, this business is going through a transformational period and is currently undergoing some significant investment on internal systems that will futureproof the business and enable them to continue being a market leader. As part of their continued efforts to be the go-to in their market, the business continues to diversify its portfolio and service offering.

The Role
Reporting into the HR Director, the HR Operations Manager will be responsible for ensuring the effective delivery of all employee relations and transactional HR services in a shared service environment. The postholder will be accountable for a sizeable team including a small team of direct reports and will act as the escalation point and expert on any high level issues. But more importantly, the HR Operations Manager will, through effective management and leadership, transition the existing HR delivery team into a new service model.

The HR Operations Manager will be the face of the team within the business and will be expected to build effective relationships to ensure optimum utilisation of the team but also to enable the postholder to be proficient in the delivery of projects within the wider business.

The HR Operations Manager will be targeted on driving engagement levels, reducing attrition and meeting budget targets. Key areas of focus for managing the performance of the team will be around quality and speed of advice given to the business on ER issues, quality of data imparted for management reporting, consistent application of process and performance against other agreed SLAs. The HR Operations Manager will seek to improve performance on all of the aforementioned with the use of lean and continuous improvement principles.

The Person
You'll be a strong relationship builder with a flexible approach to dealing with a variety of stakeholders. You will be a self starter than can just as easily get into the detail of an issue as you can manage significant projects. You'll have an engaging management style and will encourage open, honest communication. Level 7 CIPD or Prince 2 qualifications would be both be advantageous in this role but are not essential.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at http://www.macildowie.com.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. After applying for this role you'll be sent a request for your consent to hold your data on our systems. If you would like information on how we will process your data please go to our website and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Job Location

Showing approximate location of 'Northampton, Northamptonshire'