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Internal Sales Co-Ordinator

Salary Up to £25500.00 per annum
Location Loughborough, Leicestershire
Job Type Permanent Jobs
Job Ref HQ00074709
Published 2 months ago

Job Description

Macildowie are working with an established business based in Loughborough who are looking to recruit a Commercial Sales Co-ordinator. You will be reporting into the Commercial Support Manager and you will be responsible for liaising with external customers and colleagues developing and maximising commercial results.

About the role:

  • Issue quotation to customers as per pricing policy and follow up with confirmation call to secure the order
  • Effectively process all Customer enquiries and orders in accordance with KPI's , service level agreements and company policy/procedures
  • Communicate/Liaise and ensure resolution for the Customer on all matters relating to their contact with us
  • Participate in meetings with External Sales and Customers as and when requested
  • Develop an effective relationship with CSMs to ensure excellent communication
  • Develop customer relationships at all levels
  • Participate in all initiatives to increase sales and reduce cost within identified areas of improvement
  • Follow business systems and procedures and contribute to process to ensure continuous improvement
  • Answer phones in accordance with agreed service levels and qualitative standards

The candidate:

  • 2 years experience working within a customer service/sales environment
  • Understanding of sales operational process
  • High degree of Customer interface
  • IT and Communication Systems: possess a working knowledge of Microsoft Excel

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. After applying for this role you'll be sent a request for your consent to hold your data on our systems. If you would like information on how we will process your data please go to our website and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Job Location

Showing approximate location of 'Loughborough, Leicestershire'