Macildowie are looking for an experienced IT Manager to provide technical and on site support for our client based in Leicester. This role is a stand alone role reporting into the IT Director.
This is a full time TEMPORARY position to start ASAP.
THE ROLE & YOUR RESPONSIBILITIES:
Receive, manage and record IT help desk requests received either by telephone, web portal or email.
Dealing with and resolving helpdesk requests e.g. adding users, e-mail account creation, password resets, networking issues, general IT trouble shooting, printer issues and mobile phone support.
EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
Excellent hardware and software technical knowledge with proven IT industry experience.
You will need to be someone who has worked for a creative business before
Software - Windows and MAC
Excellent customer service, problem solving and communication skills, both written and verbal.
Work with professionalism and flexibility, able to work well under pressure
Able to prioritise, multitask and manage own workload as well as participating as part of a team.
If you are immediately available and interested in this role then please get in contact with me on 01162 222 590
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the regions premier employers. To search for all of our live jobs please visit us at www.macildowie.com.