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Mortgage Administration Support

Salary £16000.00 - £18000.00 per annum
Location Grantham, Lincolnshire
Job Type Permanent Jobs
Job Ref HQ00043057
Published over 1 year ago

Job Description

Mortgage Administrator
Salary - £16,000 - £18,000
+ Amazing employee benefits including Free fruit daily, discounted Gym membership, discounts with local business's, increasing holidays with years of employment and many more!

A well established finance business is looking for a Mortgage administrator to join their busy team in Grantham.
The role entails giving administration support to the Mortgage and Protection Advisers to ensure all converted cases are kept fully up to date informing both the client and the adviser.


Communicate with the advisers, building a strong rapport and relationship, working together to ensure clients are dealt with in an appropriate and efficient manner from application through to completion
Liaising with clients via e-mails, telephone and letter to maximise business opportunities.
Manage converted cases alongside the advisers to ensure all paperwork and relevant documentation is completed and attached to the file.
Liaise with Lenders, Providers and Conveyancers to keep the file up to date informing both the Adviser and the Client.
Take ownership of each converted case through the key stages of application be that for mortgage or protection.
Chase all cases as per the required process updating all parties.
Relay any issues that arise to the Mortgage and Protection Advisers promptly.
Updating the case management system and ensuring its accuracy of case notes.
Must have the ability to work on their own initiative as well as part of a team.
Be aware of and follow compliance procedures and processes.
The ability to communicate accurately and precisely, proactively keeping the advisers informed and up to date on their converted cases.
Time Management skills are required to work and adhere to deadlines.
The ability to take positive, effective and timely action whilst prioritising workloads.

Who are we looking for and why work for us?

The last 9 years this company has been voted for as one of the Sunday Times Top 100 Best Companies to work for in the UK
They pride themselves on looking after their employees so the employees look after their customers
Large company but not corporate laid back friendly environment but work hard

We are looking for someone who has previous experience as an administrator within some sort of financial company i.e., banking, solicitors, estate agents who will understand some of the terms being discussed (We don't expect you to be a mathematician don't worry) and an exceptional communicator.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the regions premier employers. To search for all of our live jobs please visit us at

Job Location

Showing approximate location of 'Grantham, Lincolnshire'