Macildowie are currently looking for a receptionist working for a client based in Loughborough.
The role reports in to the HR function. There is real opportunity for the successful candidates to take on some basic HR administrative duties with a long term development option in to a junior HR role)
This is a part time position working 21 hours per week
THE ROLE & YOUR RESPONSIBILITIES:
To ensure a first class service experience is received by all customers through various communication channels.
Deliver and reinforce a 'customer driven' culture of continuous improvement to ensure that the highest possible service level is consistently received
Coach and liaise with all relevant stakeholders across the business to promote a self-service approach to managing customer expectations
Ensure postal distribution is maintained on a regular basis dependant on customer requirements.
Co-ordinate lunch, room and relevant PPE requirements.
Other internal business administration tasks as requested, on an ad hoc basis
Management of the company telephone switchboard in line with agreed service level targets.
Monitor department costs and explore alternative cost effective approaches whilst maintaining required service levels
Carry out any other reasonable duties as required fulfilling business requirements.
All employees have a legal duty to take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions at work and to observe and follow the relevant systems, rules and methods of working
EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
In order to be considered you must have customer service experience, have a good knowledge of all Microsoft Office including excel and also posses an excellent telephone manner.
They are looking for someone to start ASAP.
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the regions premier employers. To search for all of our live jobs please visit us at www.macildowie.com.