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German speaking Administrator

Salary £20000.00 per annum
Location Nottingham, Nottinghamshire
Sector
Job Ref HQ00045409
Published 3 months ago

Job Description

THE OPPORTUNITY:

Our client, a hospitality brand with approximately 100 German key VIP customers, is seeking a German-speaking administrator to support their customers with a range of membership support - from welcoming new members both on the phone to coordinating their international travel itineraries and  building relationships through in person networking, as well as keeping all the underpinning membership and office administration running smoothly.

This role would suit a fun-loving and personable individual who loves interacting with people and enjoys providing a first-class customer service experience. Hours of work are 10am - 6pm or 11am - 7pm and the role will involve some weekend and occasional evening work when your customers are in the country!

THE ROLE & YOUR RESPONSIBILITIES:

Customer service for a group of c.100 VIP customers
Coordinate promotional events to attract German visitors to the venue
Coordinate the logistics of the group visits - travel, accommodation, itineraries etc.
Develop relationships with potential high-value customers - telephone, e-mail and in-person networking
Support marketing team with campaign activities
Attend VIP events on weekends and work occasional evenings to support the German visitors when they are in the UK.
A full job spec is available upon request!

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
Business fluency in spoken/written German
Customer service and / or admin experience
Passionate about delivering excellent customer service and ensuring customer satisfaction.
Self-starter with the ability to use their initiative

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the regions premier employers. To search for all of our live jobs please visit us at www.macildowie.com.

Job Location

Showing approximate location of 'Nottingham, Nottinghamshire'