Macildowie are currently looking for a Webchat Advisor working for a business based in Rutland.
This role will be working from home and also in the office at times. Weekend work is also included in the role
THE ROLE & YOUR RESPONSIBILITIES:
Answering, assisting and converting high-volume Live Chats
Proactive management of current leads, creation of new leads and converting them to sales.
Making outbound calls when required
Generate great customer experience and increase customer loyalty
Promoting our full range of products
Optimise opportunities to upsell within our range of products.
EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
A solid track record in B2C Sales multiple channels preferred.
Someone who can engage and build a rapport with customers via live chat Target driven
Strong interpersonal skills when dealing with a range of potential customers and colleagues across the business
Excellent communication skills and team player.
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. After applying for this role you'll be sent a request for your consent to hold your data on our systems. If you would like information on how we will process your data please go to our website and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.