Job Description
Macildowie are working with this client based in Milton Keynes
This global industry leader in weighing, slicing and labelling technology is seeking a Service Administrator to join their office-based team in Milton Keynes.
This is a permanent opportunity with a competitive salary and excellent scope for development within a highly supportive team environment.
As a key member of the Service department, you'll play a crucial role in the operational efficiency and customer satisfaction of the business. You will be supporting UK-wide service functions, coordinating spare parts administration, invoicing, order processing and client liaison. The role will require excellent communication skills, a strong focus on detail, and a proactive mindset.
Role Highlights:
Spare parts administration using SAP
Handling customer and engineer requests for parts and orders
Proactively selling spare parts to increase turnover
Managing service order invoicing and resolving invoice queries
Uploading documents to customer portals
Reporting for Service Director and key accounts
Collaborating across internal departments and suppliers
About You:
Proven experience in a customer service or service administration role
Proficient in SAP, CRM Systems, and Microsoft Excel
Confident communicator with strong problem-solving skills
Capable of multitasking in a high-performance, KPI-driven environment
Highly organised and detail-focused
A team player with a proactive approach
This is an excellent opportunity to join a business that offers the culture of a family-run firm, combined with the opportunities of a global organisation.
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Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.
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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
