Job Description
Job Advert
Customer Service Support
Leicester | £26,000 | Permanent | Office Based
Macildowie are working with this client based in Leicester on a fantastic opportunity to join their growing team as a Customer Service Support professional.
This is a full-time, permanent position offering the chance to join a business in the automotive services industry, providing front-line support to customers and delivering a consistently high level of service. You'll play a key role in managing customer communications and supporting the wider team with day-to-day administration.
Key Responsibilities:
Build and maintain strong customer relationships
Book vehicles in for servicing and MOTs
Handle customer queries via phone and email
Provide regular updates to clients
Work closely with the Sales and Account Management teams
Support with various office and admin tasks
The Ideal Candidate Will Have:
Strong administrative and customer service skills
Excellent communication abilities
High attention to detail and the ability to prioritise tasks
A professional and enthusiastic approach
Punctual, reliable, and flexible attitude
If you're looking for a role where you can make an impact from day one and work with a supportive and professional team, then we'd love to hear from you.
Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.
Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.
If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
