Job Description
Parts Advisor
Leicestershire
Full-Time / Permanent
Are you an experienced Parts Advisor looking to join a busy, professional dealership with excellent long-term career prospects?
We are recruiting on behalf of a well-established franchised automotive retailer for an experienced Parts Advisor to join their successful aftersales team. This is a fantastic opportunity to work within a fast-paced dealership environment where you'll play a key role in delivering outstanding service to both trade and retail customers, as well as supporting the workshop and wider business.
About the Role
As a Parts Advisor, you'll be responsible for ensuring the smooth operation of the parts department by providing an efficient and professional service to customers and colleagues alike.
Your responsibilities will include:
- Identifying and supplying vehicle parts to retail, trade and internal workshop customers.
- Processing customer enquiries and orders accurately and efficiently.
- Receiving, checking, storing and organising incoming stock.
- Maintaining accurate stock levels and assisting with inventory control.
- Using the dealership management system (DMS) to process orders and manage stock.
- Building strong relationships with customers and internal departments.
- Delivering excellent customer service while working to high levels of accuracy.
About You
To be successful in this role, you will have:
- Ideally, a minimum of 2 years' experience as a Parts Advisor within a franchised dealership
- Strong knowledge of automotive parts and dealership operations.
- Experience using a Dealer Management System (DMS).
- Excellent customer service and communication skills.
- Strong organisational skills with great attention to detail.
- The ability to prioritise workload and work effectively in a busy environment.
- A proactive approach and the ability to work both independently and as part of a team.
- A full UK driving licence.
Benefits
In return, you'll receive a competitive salary and an excellent benefits package including:
- 25 days annual leave plus bank holidays.
- Company pension scheme.
- Private medical insurance & life assurance (after qualifying service).
- Employee wellbeing support.
- Staff discounts on vehicles, servicing, parts and repairs.
- Staff purchase schemes.
- Ongoing training and development.
- Long-term career progression within a successful dealer group.
Working Hours
- Monday to Friday on a rota:
- 7:30am – 5:00pm, or
- 8:30am – 6:00pm
- Saturday rota: 8:00am – 12:30pm
