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Customer Service Advisor

Published 30 January 2024
£22500.00 - £24000.00 per annum
Ashby-De-La-Zouch, Leicestershire
Permanent
Job Starts: 30th January 2024
Office and Commercial Support

Job Description

THE OPPORTUNITY:

Macildowie are currently looking for a Customer Coordinator working for a business based in Ashby de la Zouch. In this role you will be dealing with Large City Councils and Transport businesses.

This is a permanent position Monday to Friday and is the below shift patterns:

7am - 330pm
1030am - 7pm

THE ROLE & YOUR RESPONSIBILITIES:

Liaising with customers

Scheduling engineers

Keeping customers updated with times etc.

Account management

Dealing with customer queries

Dealing with customer complaints

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

In order to be considered it would be desirable that you have experience of working on the phones, have excellent communication skills and scheduling experience. You must be IT literate

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.



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