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Customer Service Advisor

Published 21 September 2023
£22000.00 - £23500.00 per annum
Kettering, Northamptonshire
Job Starts: 21st September 2023
Office and Commercial Support

Job Description

Customer Service Assistant / Permanent / Up to £23,200 per annum / Full-Time 40 hours over Monday to Sunday

Are you a passionate Customer Service professional looking for an exciting new opportunity?

Macildowie are pleased to be partnered with a company in the leisure industry based in the Kettering area, looking for a new Customer Relations Assistant to join their team.

Role Details:

-Full-Time shift work, 40 hours over Monday to Sunday

- Permanent basis

Daily Duties:

-Full management of reception

-Deal with customer enquiries and handle complaints until closed

-Booking management

-Keeping CRM system up to date and accurate

-Weekly reports detailing customer complaints

Skills desired:

-Proficient on Microsoft packages

-Excellent Time Management

-Previous Customer Service experience

-Attention to detail

-Effective communication

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website ( and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at

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