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Receptionist/Estates Assistant

Published 09 October 2023
Up to £23000.00 per annum
Nottingham, Nottinghamshire
Job Starts: 9th October 2023
Office and Commercial Support

Job Description

Join a dynamic team and play a crucial role in providing exceptional customer service and maintaining outstanding relationships with both external clients and internal colleagues. We are seeking a Receptionist/Estates Assistant who is passionate about delivering a first-class service experience to everyone, showcasing professionalism, and exhibiting a friendly and helpful demeanour.

Up to £23,000 | Monday - Friday | 9am-5:30

You will play a pivotal role in two aspects of our operations:


  • Welcome and assist our external clients at Reception within the Client Suite.
  • Manage Estates Tasks, ensuring a seamless experience for our visitors.
  • Ensure the safety and tidiness of the office.
  • Handle incoming calls and email queries.
  • Arrange catering and taxi bookings for events and meetings.
  • Perform stock checks and order stationery.
  • Report faulty equipment via our online support system.
  • Provide out-of-hours support for events and seminars.
  • Assist in covering other offices as needed.

Estates Assistant:

  • Work in the Print & Post Room and Archiving & Deeds departments.
  • Provide services to our internal clients.
  • Scan and distribute incoming and outgoing mail.
  • Handle the reproduction of large, complex files.
  • Support archiving activities.
  • Assist with document support for Divisions.
  • Create access cards.

General Responsibilities:

  • Collaborate with the team and Regional Manager on office health and safety.
  • Assist the Regional Estates Manager in organising events.
  • Maintain a high level of accuracy and attention to detail under pressure.
  • Multitask efficiently and take initiative.
  • Support colleagues and encourage a positive working environment.
  • Set up and troubleshoot audiovisual equipment during client meetings.
  • Present yourself professionally and respectfully at all times.

Skills and Qualifications:

  • Positive attitude and solutions-focused mindset.
  • Strong teamwork and communication skills.
  • Ability to follow directions and work well under pressure.
  • Outstanding multitasking abilities.
  • Self-confidence and initiative.
  • Excellent problem-solving skills.
  • Proficiency in Microsoft Outlook, Word, Excel, and PDF tools.
  • High level of accuracy in keyboard skills.
  • Availability for occasional out-of-hours work.
  • Exceptional personal presentation.

If you are interested in this role please apply with your most up to date CV and we will be in contact with you to discuss the role in more depth.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website ( and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at

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