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Customer Service Advisor

Published 11 December 2023
Up to £20250.00 per annum
Leamington Spa, Warwickshire
Permanent
Job Starts: 11th December 2023
Office and Commercial Support

Job Description

Role: Customer Service Advisor - Debt Collection Unit

Salary: £20,250 per annum

Contract: Full-time, permanent

Location: Leamington Spa, Warwickshire

Key Responsibilities:

  • Deliver outstanding customer service to clients
  • Improve the recovery of overdue balances through effective communication and negotiation
  • Manage a high volume of calls, maintaining quality standards and regulatory compliance
  • Maintain detailed and accurate customer records
  • Handle inbound and outbound customer calls with professionalism and efficiency

Requirements:

  • Strong negotiation skills, both independently and as part of a team
  • Openness to training, irrespective of prior customer service experience
  • A dedicated team player with a track record of meeting deadlines with precision
  • The ability to excel in a busy work environment
  • Outstanding communication skills

Working Arrangements:

Monday to Friday, on-site work required

If you feel this role would be suited to your skill set, or would like to have a conversation around the role further, then apply with an up to date CV today

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.



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