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Technical Support Officer

Published 21 November 2023
£35000.00 - £45000.00 per annum
Job Starts: 21st November 2023
Office and Commercial Support

Job Description

Technical Support Officer

Nottingham, United Kingdom

£35,000 - £45,000

Monday to Friday | Full-Time In-Office | Flexible Working Hours | 12 pm Finish on Fridays

An opportunity has arisen for an experienced technical professional with a background in light engineering and manufacturing. The company, based in Nottingham, is actively seeking a Technical Support Officer to join their dynamic team.

Key Responsibilities:

  • Provides cross-functional technical support to colleagues within the organisation.
  • Conducts technical investigations and analyses, offering informed recommendations.
  • Demonstrates proven project management skills, ensuring timely and successful project delivery.
  • Applies extensive experience in a light engineering/manufacturing environment.
  • Possesses an excellent understanding of manufacturing processes and the ability to interpret engineering drawings.
  • Anticipates and recognises problems, implementing complex problem-solving initiatives.
  • Communicates technical information effectively, both verbally and in written English, internally and externally.
  • Analyses customer aspirations, interpreting input data to provide cost-effective and technically appropriate solutions.
  • Undertakes the management of the Company's quality management system.
  • Contributes to the development of the role and imparts knowledge to colleagues.
  • Produces, submits, and maintains technical reports and applications.
  • Utilises MS Office applications, including Word, Excel, SAP, and Projects.

Requirements of the Role/Personal Attributes:

  • Brings proven experience working within a technical/manufacturing environment.
  • Familiarity with the UK MoD supplier environment.
  • Highly organised with the ability to plan and manage multifaceted tasks.
  • Methodical and flexible within a small, dynamic team.
  • Confident communicator with strong interpersonal skills, capable of working at various levels.
  • Demonstrates excellent literacy and numeracy skills.
  • Proficient in using MS Office applications, including Word, Excel, SAP, and Projects.
  • Capable of working under their initiative within a small team environment.
  • Willing to travel independently to other sites in the UK and overseas.
  • A suitable engineering qualification is preferred, but consideration is given to relevant experience.
  • Highly customer-focused with a commitment to delivering effective solutions.
  • Holds a valid clean UK Driving license.
  • Holds a valid passport.

If you are interested in this role, please apply with an updated CV and someone will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website ( and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at

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