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Administrator/ Receptionist

Published 03 January 2024
Up to £12.79 per hour
Hinckley, Leicestershire
Job Starts: 3rd January 2024
Office and Commercial Support

Job Description


Macildowie are currently recruiting for a Care Home Administrator working for a Care Home Based in South Leicester. This role is a temporary position for up to 8 weeks.

This role is full time hours with alternate weekends required


Dealing with all telephone calls effectively including those from Doctors, Social Workers and resident's family members

Manage the Homes emails and post ensuring a timely and professional responses

Maintain accurate and complete records for residents and team members

Effectively manage room enquiries in accordance with our policy, showing customers around in the absence of the Home Manager

Communicate with residents in a friendly and appropriate manner

Liaise with Home Support Centre team as necessary ensuring they have all required information on time including regular communications via DropBox or Share Point

Responsible for onboarding new team members, processing leavers and assisting with employee matters such as supervisions, timesheets, rotas and HR

Front of house duties such as greeting visitors, maintaining a tidy reception area and providing refreshments

Purchase supplies (e.g. uniform and stationery) as requested, keeping within the homes budget

Provide full administration support for Home Managers, including letter writing and minute taking

Maintain confidentiality, comply with GDPR and other regulatory requirements at all times

Support the Activities team to book entertainment liaising with relevant managers and third parties

Ensure all equipment is maintained, serviced when required and records of work are kept

Arrange, calculate and maintain petty cash, resident sundries and other moneys

Support any other ad hoc duties required

Work within the care home policies and procedures and attend any training as required

Understand and comply with statutory and legal requirements which are relevant, such as Health & Safety, COSHH, all aspects of the Health & Social Care Act, to maintain a safe environment throughout the home. Understand infection prevention and control


Experience of working within a care home would be an advantage but is not essential. You MUST have a and ENHANCED DBS, a minimum of 2 years administration experience and strong communication skills both written and verbally. You must also be OK with dealing with an emotional environment

You must be immediately available to start work

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website ( and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at

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