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Customer Service Advisor

Published 27 February 2024
£22000.00 - £24000.00 per annum
Towcester, Northamptonshire
Job Starts: 27th February 2024
Office and Commercial Support

Job Description

New Opportunity: Full-Time Customer Service Advisor Needed in Towcester!

Are you a passionate customer service professional looking for your next career move? We're thrilled to announce an exciting opportunity for a Full-Time Customer Service Advisor based in Towcester.

Position: Customer Service Advisor - Full-time, Permanent
Location: Towcester, Northamptonshire
Salary: £22,000 - £24,000 per annum

The Role:
As a Customer Service Advisor, you'll play a crucial role in ensuring customer satisfaction by handling inquiries, resolving issues, and providing excellent service over the telephone and via email. This is a fantastic opportunity to join a supportive team and make a real impact on our client's customer experiences.

Key Responsibilities:

  • Responding to customer inquiries and resolving issues in a professional and timely manner
  • Providing product/service information and guidance to customers
  • Processing orders, returns, and exchanges accurately
  • Demonstrating empathy and understanding to effectively address customer needs


  • Previous experience in a customer service role is preferred but not required
  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities and a positive attitude
  • Ability to work effectively in a busy environment and handle multiple tasks simultaneously

How to Apply:
If you're ready to take the next step in your career and join a our client's fantastic team of Customer Service professionals, we want to hear from you! To apply, please send your most recent C.V.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website ( and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at

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