Finance Support Assistant

Finance Support Assistant | Temporary | Office Based | Up To £14ph

We're supporting a well-established business that has recently implemented a new invoicing structure for its supplier base of 1,000+ suppliers. As part of this transition, they are looking for a Finance Support Assistant to provide hands-on support during the change period.

This is a key support role, acting as a first point of contact for suppliers as they move onto either an e-invoicing system (larger suppliers) or an online invoicing portal (smaller suppliers).

The role:

You will be responsible for managing a busy finance inbox and supporting suppliers with a wide range of queries, from straightforward access issues to more complex invoicing or system-related problems that may require escalation.

Key responsibilities will include

• Managing and responding to a shared finance inbox
• Supporting suppliers with system access queries (account setup, password resets, portal guidance)
• Assisting with invoice-related queries and troubleshooting
• Identifying more complex issues and escalating appropriately
• Providing a professional and helpful service to suppliers throughout the transition

What we're looking for:

• Strong inbox management and customer service skills
• A good understanding of finance processes, particularly invoicing
• Confidence communicating with suppliers via email (and phone if required)
• Ability to prioritise and manage a high volume of queries
• Comfortable working in a fast-paced, change-driven environment

The details:

• Temporary role for 3 months
• Office-based
• Up to £14 per hour, depending on experience
• Start date: week commencing 5 January

This is an excellent opportunity for someone with finance administration experience who enjoys problem-solving, supporting stakeholders, and being involved in a system transition project.

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.