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Infrastructure Engineer - Azure & O365 Focused

Published 22 September 2023
+ Paid MS Qualifications
Tamworth, Staffordshire
Job Starts: 22nd September 2023

Job Description

Infrastructure Engineer - Azure & O365 Focused

Location: Hybrid - Tamworth and Home Working - *required onsite once a month*

Salary & Benefits: Above Market Average Salary + Strong Car Allowance + Paid Microsoft Qualifications

Hours: Monday to Friday 09:00am - 17:30pm (with some flexibility on start and end times)


Our client, an outstanding and well-established IT outsourcing company, are seeking an IT infrastructure specialist to work on projects for their clients implementing and supporting solutions - across onsite, Cloud and hybrid deployments.

Time will also be spent on BAU and escalations of existing clients, as well as guiding other members of the Infrastructure team.

Key Responsibilities

  • Working as part of teams focused on specialist areas including: Systems or Networking or Applications
  • Majority of time will be dedicated to project installations, with the expectation that to be able to demonstrate substantial experience of supporting solutions across onsite, Cloud and hybrid deployments
  • The remainder is to be spent on BAU and escalations; guiding other members of the Infrastructure team, as well as completing site audits, attending occasional presales meetings and supporting tender documentation
  • To configure, troubleshoot and install Microsoft Server (physical and virtual)
  • To configure, troubleshoot and install VMware and/or Hyper-V
  • Experience with either Mimecast, Sophos, or Peppermint
  • To liaise with 3rd party vendors to resolve performance and reliability issues, including root cause/permanent fix
  • To provide occasional on-call support out of hours
  • To provide scheduled out of hours change support as part of planned maintenance
  • To adhere to policies and procedures that contribute to the maintenance of ISO, Data Protection and ITIL based standards/processes (Incident, Problem, Change, Asset and Release Management)

Technical Skills

Essential - A Combination of the Following (There is No Expectation to Have Experience With All!)

  • Microsoft Server (physical and virtual implementation)
  • VMWare and Hyper V installation and configuration
  • O365 and Azure
  • Citrix Server
  • Installation and configuration of disk and tape backup and replication technologies (LTO, DFRS, Cloud, DPM)
  • Core knowledge of common Microsoft Server products (Exchange, SQL, SharePoint, CRM)
  • Monitoring & Management technologies (SCOM, PRTG, IPAM) + Remote Access Tools (RDP, KVM, Bomgar)
  • Microsoft Operation Manager
  • Skills in security technologies & practices
  • Experience within a Data Centre/Server Room environment
  • Some experience with voice technologies - ISDN, VOIP, SBC


  • ITIL/ISO2000

Qualifications - A Combination of the Following (No Expecation to Have Experience With All!)

  • MSCA or MCSE
  • Cisco CCNA/P Security
  • Citrix CCA
  • VMware VCP

Additional Experience

  • Experience within IT Services/Outsourcing - working to customer SLAs and/or ISO27001
  • Customer focused background


  • OT payments where applicable
  • Standby allowance
  • Funded training and exams
  • Training bonus

If this role sounds like it could potentially be appropriate for you, please don't hesitate to submit your CV - there is lots of flexibility with this role, and there is no expectation to have the full range of the experience outlined above.


* Monday to Friday, 37.5 hours a week

* 23 days annual leave rising to 27

* Qualifications allowance payable upon successful completion of funded accreditations

* Overtime allowance

"Infrastructure" "Azure" "O365" "Solutions" "Hybrid" "Remote" "WFH" "Tamworth" "Birmingham" "Lichfield" "Burton" "Walsall" "Sutton Coldfield" "IT MSP" "Staffordshire" "West Midlands" "Leicestershire" "Nottinghamshire" "Derbyshire"

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