Infrastructure Engineer - Azure & O365 Focused

Location: Hybrid - Tamworth and Home Working - *required onsite once a month*

Salary & Benefits: Above Market Average Salary + Strong Car Allowance + Paid Microsoft Qualifications

Hours: Monday to Friday 09:00am - 17:30pm (with some flexibility on start and end times)

Overview

Our client, an outstanding and well-established IT outsourcing company, are seeking an IT infrastructure specialist to work on projects for their clients implementing and supporting solutions - across onsite, Cloud and hybrid deployments.

Time will also be spent on BAU and escalations of existing clients, as well as guiding other members of the Infrastructure team.

Key Responsibilities

• Working as part of teams focused on specialist areas including: Systems or Networking or Applications
• Majority of time will be dedicated to project installations, with the expectation that to be able to demonstrate substantial experience of supporting solutions across onsite, Cloud and hybrid deployments
• The remainder is to be spent on BAU and escalations; guiding other members of the Infrastructure team, as well as completing site audits, attending occasional presales meetings and supporting tender documentation
• To configure, troubleshoot and install Microsoft Server (physical and virtual)
• To configure, troubleshoot and install VMware and/or Hyper-V
• Experience with either Mimecast, Sophos, or Peppermint
• To liaise with 3rd party vendors to resolve performance and reliability issues, including root cause/permanent fix
• To provide occasional on-call support out of hours
• To provide scheduled out of hours change support as part of planned maintenance
• To adhere to policies and procedures that contribute to the maintenance of ISO, Data Protection and ITIL based standards/processes (Incident, Problem, Change, Asset and Release Management)

Technical Skills

Essential - A Combination of the Following (There is No Expectation to Have Experience With All!)

• Microsoft Server (physical and virtual implementation)
• VMWare and Hyper V installation and configuration
• O365 and Azure
• Citrix Server
• Installation and configuration of disk and tape backup and replication technologies (LTO, DFRS, Cloud, DPM)
• Core knowledge of common Microsoft Server products (Exchange, SQL, SharePoint, CRM)
• Monitoring & Management technologies (SCOM, PRTG, IPAM) + Remote Access Tools (RDP, KVM, Bomgar)
• Microsoft Operation Manager
• Skills in security technologies & practices
• Experience within a Data Centre/Server Room environment
• Some experience with voice technologies - ISDN, VOIP, SBC

Desirable

• ITIL/ISO2000

Qualifications - A Combination of the Following (No Expecation to Have Experience With All!)

• MSCA or MCSE
• Cisco CCNA/P Security
• Citrix CCA
• VMware VCP

Additional Experience

• Experience within IT Services/Outsourcing - working to customer SLAs and/or ISO27001
• Customer focused background

Miscellaneous

• OT payments where applicable
• Standby allowance
• Funded training and exams
• Training bonus

If this role sounds like it could potentially be appropriate for you, please don't hesitate to submit your CV - there is lots of flexibility with this role, and there is no expectation to have the full range of the experience outlined above.

Miscellaneous:

* Monday to Friday, 37.5 hours a week

* 23 days annual leave rising to 27

* Qualifications allowance payable upon successful completion of funded accreditations

* Overtime allowance

"Infrastructure" "Azure" "O365" "Solutions" "Hybrid" "Remote" "WFH" "Tamworth" "Birmingham" "Lichfield" "Burton" "Walsall" "Sutton Coldfield" "IT MSP" "Staffordshire" "West Midlands" "Leicestershire" "Nottinghamshire" "Derbyshire"

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