Job Description
Administrator – Repairs & Maintenance
Location: Mansfield
Salary: £27,500
Contract: Ongoing Temporary Assignment
Hours: Monday to Friday, 8:30am – 4:30pm
We are currently recruiting for an experienced and organised Administrator to join a busy Repairs & Maintenance team in Mansfield. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and providing vital support to both internal teams and external stakeholders.
The Role
As an Administrator, you will play a key role in ensuring the smooth day-to-day operation of the Repairs & Maintenance department. You will be responsible for coordinating appointments, maintaining accurate records, supporting contractors, and delivering excellent customer service to tenants and colleagues alike.
Key Responsibilities
- Answer and manage incoming calls from tenants, ensuring enquiries are handled efficiently and professionally.
- Schedule kitchen and bathroom survey appointments and issue confirmation correspondence.
- Maintain and update spreadsheets, databases, and internal systems.
- Upload and manage documentation, including designs, specifications, and project-related records.
- Raise purchase orders and process invoices using Civica.
- Update QL systems with handover information and decoration allowance details.
- Liaise with contractors, suppliers, and creditors as required.
- Provide comprehensive administrative support to the wider team.
- Take accurate minutes during meetings and distribute relevant actions.
- Welcome and assist contractors visiting the site.
About You
To be successful in this role, you will have:
- Previous experience in an administrative or office support role.
- Strong organisational skills with excellent attention to detail.
- Confident communication skills, both over the phone and in writing.
- Good working knowledge of Microsoft Office, particularly Excel.
- The ability to manage multiple tasks and prioritise workload effectively.
- A proactive and professional approach to work.
- Experience using systems such as Civica or QL would be advantageous but is not essential.
Interested?
If you would like to be considered for this opportunity, please do apply!
