Job Description
Bookings Administrator - Waste Management Industry
Salary: From £28,000 per annum
Employment Type: Full-time, Permanent
Working Arrangement: Office-based (Monday to Friday, 40 hours per week)
Location: Based near Ragdale.
Macildowie are working with this client based in Ragdale to recruit a Bookings Administrator into a fast-paced and customer-focused environment within the waste management sector. This is a fantastic opportunity for someone with strong coordination and administrative skills to play a pivotal role in ensuring seamless day-to-day operations.
You'll be responsible for managing and scheduling bookings for waste collection, disposal, and recycling services. Acting as the key point of contact for customer queries, you'll help ensure a smooth service experience from start to finish.
Key Responsibilities:
- Coordinate bookings and update the internal scheduling system
- Liaise with drivers and operations teams to ensure timely service delivery
- Be the first point of contact for booking enquiries and issue resolution
- Maintain accurate booking records and generate trend reports
- Support the team with invoicing, customer updates, and admin tasks
- Communicate changes or delays proactively to customers
Ideal Candidate Will Have:
- Previous experience in a bookings, customer service, or administrative role
- A high level of attention to detail and strong organisational skills
- Excellent communication skills and confidence handling customer queries
- Working knowledge of Microsoft Outlook, Excel, and Word
- GCSEs or equivalent, particularly in Maths and English
Perks & Benefits:
- Competitive salary
- Casual dress code and flexible working approach
- Company pension
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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
