Client Matter Inception Clerk

My client is looking to recruit a 6 month administrator to join their business.

What does the role actually involve?

• To play a key role in embedding our new processes, working practices and new practice management system, helping to anticipate and resolve problems and contribute to continuous process improvement.
• Anti-Money Laundering checks - verifying the identities of clients by conducting e-verification checks, using publicly available sources, or obtaining and checking identity documents provided by clients. Taking responsibility for assessing the anti-money laundering (AML) information obtained and ensuring this meets the firm's requirements, escalating as necessary.
• Customer due diligence - working to a standard matrix identifying company ownership and beneficial ownership structures e.g., Shareholders, management structures for corporate clients and politically exposed persons escalating as necessary.
• Conflicts of interest - extracting required data from documentation, conducting conflict checks, ensuring that results are accurately recorded and escalating any potential conflict issues in line with the firm's policy and procedure.
• Credit Checks - conducting credit checks and ensuring that results are accurately recorded, and any potential issues are escalated in line with the firm's policy and procedure.
• Use of the firm's systems to set up all new clients and matters, ensuring that all required data is captured and recorded, and the correct attributes are applied.
• Ensuring that any non-standard terms are captured and approved in line with the firm's policy and procedure.
• Completing client and matter maintenance requests; ensuring the end-to-end process is completed, appropriate approvals are obtained, and any changes are accurately reflected in the practice management system.
• Ensuring all compliance documentation is uploaded to the appropriate systems to maintain an accurate audit trail of checks undertaken.
• Providing support on the client and matter inception process including liaising with lawyers and legal support where appropriate.

What technical skills are required for someone to be successful and enjoy the role?

• Must be IT literate and have good keyboard skills
• Experience of document/case/practice management systems
• Experienced in the collation, validation and processing of large volumes of data
• Knowledge of compliance regulations would be advantageous
• Previous experience of working in a legal or professional services environment desirable
• Must possess an excellent telephone manner

Who would be a good fit for this role?

As part of the team, you would be expected to have the following skills and experience:

• An effective communicator both verbal and in writing, with the ability to liaise with clients in a professional manner, striving to always deliver exceptional service
• Well organised and methodical with excellent attention to detail
• Effective at investigating issues and seeing a problem through to conclusion, using initiative and directing queries where appropriate
• Conscientious, taking personal responsibility for own work and accountability for its delivery and quality
• Possessing an inquiring mind able to identify issues and question processes in addition to knowing when to escalate
• Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges
• Positive can-do attitude with the ability to adapt to change

The role is paying up to £27,000 and offers hybrid working - 2 days in the office, 3 days at home.

Superb benefits upon probation.

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Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.