Written on 25 July 2024. Posted in Office and Commercial Support.

Senior Customer Service Advisor in Sandwell

• Expires At: 2024-08-22 10:30
• Source ID: 2308
• Client ID: 1
• Contact Name: Phoebe Mills
• Contact Email: phoebem@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: phoebem.22116.13268@macildowie.aplitrak.com
• Job Reference: HQ00084025_1721903402
• Job Title: Senior Customer Service Advisor
• Job Type: Permanent
• Job Start Date: 2024-07-25
• Job Description:

  Job Title: Senior Customer Service Advisor

  Location: Sandwell

  Contract Type: Full-time, permanent

  Salary: £27,000 per year

  Role Overview: We are in search of a dedicated Senior Customer Service Advisor. This pivotal role ensures customer satisfaction by serving as the initial point of contact for escalated customer queries and complaints. The successful candidate will efficiently resolve issues and mentor the team to maintain high service standards.

  Primary Responsibilities:

  • Act as the main point of escalation for customer complaints, ensuring prompt and effective resolution
  • Engage in administrative duties to improve efficiency and productivity
  • Forward technical issues to the appropriate teams
  • Update and manage customer information in the company's database
  • Promote a culture of exceptional customer service and support team growth
  • Handle high volumes of internal and external communications, including emails and phone calls
  • Process customer orders and address aftercare concerns

  Required Qualifications and Skills:

  • Essential: Prior experience with both internal and external stakeholders, excellent verbal, written, and numerical communication skills, and familiarity with management systems

  If this position aligns with your experience or you are interested in further discussions, please apply with your most recent CV.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: West Bromwich, West Midlands
• Job Location Postcode: B71 1aa
• Job Location Latitude: 52.533802
• Job Location Longitude: -1.98716
• Job Location Region: West Midlands
• Job Location Outcode: B71
• Job Location Parish: Sandwell, unparished area
• Job Location Constituency: West Bromwich East
• Job Location District: Sandwell
• Salary Currency: GBP
• Salary From: 27000
• Salary To: 27000
• Salary Period: annum
• Salary Description: Up to GBP27000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Phoebe Mills, West Bromwich, West Midlands

• Hits: 19

Written on 25 July 2024. Posted in Office and Commercial Support.

Order to Cash Manager

• Expires At: 2024-08-22 09:59
• Source ID: 2307
• Client ID: 1
• Contact Name: Luke Bull
• Contact Email: lukeb@macildowie.com
• Contact Phone: 01159470200
• Days To Advertise: 28
• Application Email: lukeb.44404.13268@macildowie.aplitrak.com
• Job Reference: HQ00083950_1721901548
• Job Title: Order to Cash Manager
• Job Type: Permanent
• Job Start Date: 2024-07-25
• Job Description:

  Macildowie are actively seeking an Order to Cash Manager to work for a well established business based in Newark in their Finance Shared Services function.

  This is a full time, permanent position.

  Working Monday to Friday (hybrid working available) Will be required to split time between two locations - Newark and Spalding.

  Salary is £60,000 - £80,000 depending on experience

  Excellent rewards package including - Car allowance £8,400, 25 days holiday, life insurance, up to 20% bonus, family healthcare.

  About The Role

  The purpose of the Order-To-Cash (OTC) Manager role is to oversee the day-to-day operations of the OTC team within the Finance Shared Services (FSS). The OTC Manager will be part of the FSS leadership team, building strong working relationships and contributing to the future OTC strategy.

  The role is responsible for managing relationships with internal stakeholders and external customers, ensuring an efficient and effective delivery of the OTC process within the FSS. This includes supporting the team and ensuring that customers have paid on time (amongst other outcomes) while adhering to controls and governance requirements. The person is also responsible for managing escalations, audits, and process continuous improvement.

  Key responsibilities and Duties include:

  Billing:

  • Manage the creation, submission, and distribution of sales invoices, ensuring prompt delivery through appropriate channels.
  • Oversee maintenance and reconciliation of customer invoice portals.
  • Review and improve invoice format and content for clarity and compliance.

  Credit Management:

  • Resolve escalated cases and monitor customer credit risk.
  • Maintain and update policies and procedures in line with GPO.
  • Collaborate with stakeholders on customer credit risk positions and communicate updates.

  Account Receivables and Revenue Reconciliations:

  • Assess provisions for bad debts using AR aging reports.
  • Review reconciliations and analyse performance reports for improvement.

  Debit Note Resolution and Cash Application:

  • Oversee and reconcile debit notes and unallocated cash.
  • Troubleshoot issues, manage account write-offs, and reduce outstanding debtor days and SNIs.

  Dispute Management:

  • Monitor and resolve customer disputes.
  • Lead root cause analysis and liaise with stakeholders.

  Query Resolution:

  • Ensure timely resolution of disputes and queries.
  • Manage stakeholder escalations and negotiate service level agreements and KPIs.

  Audit and Internal Control:

  • Continuously assess and enforce internal controls, policies, and governance.
  • Coordinate internal and external audit activities.

  People Management:

  • Foster leadership, mentor team members, and identify potential leaders.
  • Establish performance metrics like SMART goals and KPIs.

  Performance Management:

  • Set and monitor OTC key performance measures with relevant stakeholders.
  • Respond to customer feedback and drive continuous improvement with the GPO/process excellence teams.

  About You:

  • Experience managing OTC teams in a shared services environment.
  • Strong knowledge of financial systems and processes, with experience in Finance ERP systems, preferably S/4 HANA.
  • Excellent employee management skills, including planning, directing, recruiting, mentoring, and appraising.

  Great opportunity to join a market leading business, if you are interested please apply with your most updated CV and one of our consultants will reach out to discuss the role further.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Newark, Nottinghamshire
• Job Location Postcode: Ng24 1AA
• Salary Currency: GBP
• Salary From: 60000
• Salary To: 80000
• Salary Period: annum
• Salary Description: GBP60000.00 - GBP80000.00 per annum
• Job Function: Clerical - Finance
• Job Function Key: Clerical - Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance
• Job Skills:
  • Job Skill: order to cash
  • Job Skill: credit control
  • Job Skill: shared service
  • Job Skill: Finance Manager
• Job Skills Text: order to cash, credit control, shared service, Finance Manager

Luke Bull, Newark, Nottinghamshire

• Hits: 19

Written on 25 July 2024. Posted in Office and Commercial Support.

PA/Office Manager in South Kesteven

• Expires At: 2024-08-22 09:48
• Source ID: 2306
• Client ID: 1
• Contact Name: Melissa Burnside
• Contact Email: melissab@macildowie.com
• Contact Phone: 01159470200
• Days To Advertise: 28
• Application Email: melissab.65188.13268@macildowie.aplitrak.com
• Job Reference: HQ00083994_1721900890
• Job Title: PA/Office Manager
• Job Type: Permanent
• Job Start Date: 2024-07-25
• Job Description:

  Job Title: PA/Office Manager

  Salary: Up to £35,000 per annum

  Job Type: Full-time, Office-based

  My client a fast-paced and dynamic company seeking a highly organised and proactive PA/Office Manager to join their team in their offices near Bingham. The ideal candidate will be a self-starter with excellent multitasking abilities and a passion for maintaining an efficient and productive office environment.

  Key Responsibilities:

  • Provide comprehensive administrative support to senior management.
  • Manage office operations, including supplies, equipment, and facilities.
  • Coordinate meetings, appointments, and travel arrangements.
  • Handle correspondence, telephone calls, and emails on behalf of the management team.
  • Prepare reports, presentations, and other documents as required.
  • Maintain and update office policies and procedures.
  • Assist with HR tasks such as on boarding new employees and maintaining personnel records.
  • Organise company events and meetings.
  • Ensure the office environment is tidy, professional, and conducive to productivity.

  Requirements:

  • Proven experience as a PA, Office Manager, or similar role.
  • Exceptional organizational and time-management skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong communication and interpersonal skills.
  • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
  • High level of discretion and confidentiality.
  • Ability to work independently and as part of a team.
  • Flexibility and adaptability to changing priorities.

  Benefits:

  • Competitive salary up to £35,000 per annum.
  • Opportunity to work in a dynamic and supportive team environment.
  • Professional development and growth opportunities.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Bingham, Nottinghamshire
• Job Location Postcode: NG23 5JR
• Job Location Latitude: 53.003397
• Job Location Longitude: -0.761191
• Job Location Region: East Midlands
• Job Location County: Lincolnshire
• Job Location Outcode: NG23
• Job Location Parish: Long Bennington
• Job Location Constituency: Sleaford and North Hykeham
• Job Location District: South Kesteven
• Salary Currency: GBP
• Salary From: 30000
• Salary To: 35000
• Salary Period: annum
• Salary Description: GBP30000.00 - GBP35000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance
• Job Skills:
  • Job Skill: Office Manager
  • Job Skill: PA
• Job Skills Text: Office Manager, PA

Bingham, Nottinghamshire, Melissa Burnside

• Hits: 32

Written on 23 July 2024. Posted in Office and Commercial Support.

Customer Service Advisor

• Expires At: 2024-08-20 10:41
• Source ID: 2296
• Client ID: 1
• Contact Name: Phoebe Mills
• Contact Email: phoebem@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: phoebem.85441.13268@macildowie.aplitrak.com
• Job Reference: HQ00082937_1721731294
• Job Title: Customer Service Advisor
• Job Type: Permanent
• Job Start Date: 2024-07-23
• Job Description:

  The Opportunity:
  
  Macildowie are currently recruiting for a Customer Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential.

  This is a full time permanent position which is fully office based.
  
  Responsibilities:

  • Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required
  • Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters
  • Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day
  • Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures
  • When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures
  • Taking customer credit card payments when necessary and recording the details accurately on the stipulated form
  • Prompt and accurate filing of the office's paperwork
  • Carrying out mail room duties as needed
  • Any other duties determined from time to time by the Operations Manager

  Desirable Experience:
  
  It would be an advantage if you have dealt with engineers but it is not essential. Strong customer service skills, excellent communication skills, administration skills are a key.

  If this sounds like something you would be interested in they we want to hear from you, please submit your most up to date CV.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Leicester, Leicestershire
• Job Location Postcode: LE19 1aa
• Salary Currency: GBP
• Salary From: 24500
• Salary To: 24500
• Salary Period: annum
• Salary Description: Up to GBP24500.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Leicester, Leicestershire, Phoebe Mills

• Hits: 81

Written on 18 July 2024. Posted in Office and Commercial Support.

International Sales Manager

• Expires At: 2024-08-15 10:29
• Source ID: 2280
• Client ID: 1
• Contact Name: Melissa Burnside
• Contact Email: melissab@macildowie.com
• Contact Phone: 01159470200
• Days To Advertise: 28
• Application Email: melissab.38766.13268@macildowie.aplitrak.com
• Job Reference: HQ00083865_1721298569
• Job Title: International Sales Manager
• Job Type: Permanent
• Job Start Date: 2024-07-18
• Job Description:

  My client a leading educational organisation in Nottingham is looking to recruit into their sales team. The successful candidate will form an integral part of the International Distributor team.

  The role is responsible for the strategic account management of key customers across the European territory, as well as new business development internationally. We are looking for a highly motivated, determined individual who enjoys working in a fast-paced sales environment and is looking for a clear career progression in sales.

  Main Responsibilities will include:

  • Strategic account management & Business Development
  • Define and execute comprehensive global sales channel strategy that secures profitable and sustainable growth in existing global territories whilst opening new strategic partners of scale.
  • Identifying key prospects and partnerships in your agreed territory, regularly reporting on activity to ensure sales are delivered in line with targets.
  • Build strong partnerships with various Universities within your agreed territories to cultivate brand awareness, exposure and backing in country.
  • Promote sales of best-selling products whilst actively looking for opportunities to extend our range.
  • Create a robust long-term strategic plan for your territory, supported by detailed quarterly business plans.
  • Submit a monthly order intake forecast and re-forecasts to reflect customer feedback and market insight; driving customer performance to hit revenue targets.
  • Work closely with the Sales Support and Customer Service teams to monitor and manage order performance in line with company KPIs.
  • Ensure that customer account information is accurate and kept up to date.
  • Maintain high levels of insight as to market development, particularly focussing on governmental strategy and funding opportunities aligned to education.
  • Pro-actively work with in country partners to realise funding and tender opportunities.
  • Build strong global relationships with educational stakeholders to identify and secure mid-term and near-term growth opportunities.
  • Management and maintenance of pipeline
  • Marketing
  • Create, propose, and manage customer marketing timelines; identifying opportunities to maximise sales.
  • Actively network with educationalists, influencers, researchers, and advisors to seek out opportunities to grow the brand.
  • Contribute to team marketing initiatives and share ideas in weekly team meetings.
  • Communicate effectively with cross functional teams, sharing information as necessary.
  • Submit annual product forecast and review monthly with the planning team.

  Knowledge, Skills & Experience

  • Sales experience with a demonstrable track record of success
  • International experience - B2B & B2G
  • General understanding of international trading
  • Proven results in delivering international growth strategies
  • Understanding and experience of solution-based selling
  • Strong financial and commercial experience
  • Outstanding interpersonal skills - able to influence a wide range of stakeholders
  • Excellent written and verbal communication skills
  • Superb organisational and workload management skills
  • Ability to work in a high-pressure sales environment against KPIs
  • Comfortable reviewing and suggesting improvements to processes.
  • Full ownership of area and targets
  • Highly organised with a strong bias to analytical decision-making
  • Proficient in Microsoft Office
  • Understanding of international education market - desirable
  • Multi-lingual - French/Italian/German/Spanish of particular interest
  • A full UK driver's license and valid passport

  What's in it for you?

  As well as a competitive salary, their core benefits package includes includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available. There are lots of voluntary benefits too including additional annual leave, dental schemes , and the cycle to work scheme.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Hucknall, Nottinghamshire
• Job Location Postcode: N15 6XJ
• Salary Currency: GBP
• Salary From: 30000
• Salary To: 35000
• Salary Period: annum
• Salary Description: GBP30000.00 - GBP35000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance
• Job Skills:
  • Job Skill: Sales
• Job Skills Text: Sales

Melissa Burnside, Hucknall, Nottinghamshire

• Hits: 85

Written on 17 July 2024. Posted in Office and Commercial Support.

Project Administrator in Bassetlaw

• Expires At: 2024-08-14 12:16
• Source ID: 2272
• Client ID: 1
• Contact Name: Melissa Burnside
• Contact Email: melissab@macildowie.com
• Contact Phone: 01159470200
• Days To Advertise: 28
• Application Email: melissab.88436.13268@macildowie.aplitrak.com
• Job Reference: HQ00083816_1721218588
• Job Title: Project Administrator
• Job Type: Permanent
• Job Start Date: 2024-07-17
• Job Description:

  Project Administrator/Admin Assistant

  Location: Worksop

  My client is a dynamic and growing small marketing agency specialising in web design, videography, and SEO work. We are currently seeking a skilled and motivated Project administrator/Admin Assistant to join our team. This role is essential in ensuring our operations run smoothly and efficiently.

  Key Responsibilities:

  • Contract Management - Send engagement contracts to clients and contractors, ensuring timely and accurate delivery.
  • Project Oversight - Oversee various projects, ensuring they stay on track and meet deadlines. Working with the Project leads to ensure the marketing campaigns are on time and supporting where necessary with any administration support
  • Meeting Coordination - Schedule and organise weekly meetings to discuss project statuses and updates.
  • Task Coordination - Assist with various administrative and project-related tasks as needed.
  • You will also support the Project Directors and MD in any PA and administration support

  Requirements:

  • Proven experience as a administrative assistant.
  • Excellent organizational and multitasking abilities.
  • Strong communication skills, both written and verbal.
  • Ability to work independently and as part of a team.

  They will pay up to £30,000 per year and the role is working Monday to Friday and is predominately office based but will require flexibility to work from home.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Worksop, Nottinghamshire
• Job Location Postcode: S81 8BW
• Job Location Latitude: 53.32317
• Job Location Longitude: -1.15948
• Job Location Region: East Midlands
• Job Location County: Nottinghamshire
• Job Location Outcode: S81
• Job Location Parish: Shireoaks
• Job Location Constituency: Bassetlaw
• Job Location District: Bassetlaw
• Salary Currency: GBP
• Salary From: 25000
• Salary To: 30000
• Salary Period: annum
• Salary Description: GBP25000.00 - GBP30000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance
• Job Skills:
  • Job Skill: Project administration
  • Job Skill: admin
• Job Skills Text: Project administration, admin

Worksop, Nottinghamshire, Melissa Burnside

• Hits: 131

Written on 16 July 2024. Posted in Office and Commercial Support.

Customer Service Advisor

• Expires At: 2024-08-13 15:44
• Source ID: 2268
• Client ID: 1
• Contact Name: Eleanor Honey
• Contact Email: eleanorh@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: eleanorh.82677.13268@macildowie.aplitrak.com
• Job Reference: HQ00083833_1721144677
• Job Title: Customer Service Advisor
• Job Type: Permanent
• Job Start Date: 2024-07-16
• Job Description:

  Job Opportunity: Customer Care Advisor

  The company seeks a Customer Care Advisor to represent their brand. Ideal candidates thrive in lively environments and have a bubbly personality, with a positive attitude.

  Key Responsibilities:

  • Respond to customer queries via email, phone, and other channels with friendly, professional service.
  • Meet KPIs and team SLAs.
  • Make outbound calls to current and past customers.
  • Develop and improve processes.
  • Provide product advice and up sell.
  • Troubleshoot with customers.
  • Perform administrative tasks.
  • Contribute to a positive team spirit.

  Skills & Experience Required:

  • Experience in a fast-paced Customer Care environment with attention to detail.
  • Team player with a "can-do" attitude.
  • Passionate about excellent customer care.
  • Confident, professional telephone manner.
  • Self-motivated and proactive.
  • Good time management and relationship-building skills.
  • Excellent IT skills (Microsoft Word, Excel, Outlook, Internet). Training for in-house systems provided.
  • CRM system experience preferred but not essential.

  This role offers a unique opportunity to be part of a passionate and ambitious team, going beyond regular customer care.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Bedford, Bedfordshire
• Job Location Postcode: MK1 1TD
• Salary Currency: GBP
• Salary From: 22500
• Salary To: 22500
• Salary Period: annum
• Salary Description: Up to GBP22500.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Bedford, Bedfordshire, Eleanor Honey

• Hits: 142

Written on 16 July 2024. Posted in Office and Commercial Support.

Sales Order Processor

• Expires At: 2024-08-13 14:49
• Source ID: 2267
• Client ID: 1
• Contact Name: Lauren Regan (CF)
• Contact Email: laurenr@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: laurenr.07157.13268@macildowie.aplitrak.com
• Job Reference: HQ00083832_1721141383
• Job Title: Sales Order Processor
• Job Type: Permanent
• Job Start Date: 2024-07-16
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for a Sales Order Processor working for a business based in Enderby. This office-based role is a key front-end position in ensuring the company's high service standard is maintained. It heavily involves liaising directly with customers both over the phone and via email to ascertain and understand their needs and process their order through production to delivery stage.
  
  This is a permanent full time position
  
  THE ROLE & YOUR RESPONSIBILITIES: Â
  
  

  • Accurately and speedily process orders/enquiries from both existing and prospective customers.
  • Communicate effectively with all internal departments to reach a common end goal.
  • Demonstrate proactive communication skills with customers, via phone or email.
  • Receive incoming phone calls into the office from customers and Area Sales Reps to gain information needed to process orders accurately.
  • Attend such meetings, company events and training session as required.
  • Deal with customer queries and issues
  • Liaising with dispatch
  • Keeping customers updated on orders

  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  

  • Must have excellent computer skills. A strong knowledge of Sage 200 or similar software and a knowledge of CRM systems would be an advantage.
  • Demonstrate a 'Can-Do' attitude and have experience of working in a team environment where communication is key.
  • Being driven by numbers has a huge advantage in this role.
  • The person should be very comfortable on the telephone and exceptional communicator both with colleagues and also the customer base showing excellent problem - solving skills to see the job through to the end.
  • Possess ability to work to pressurised timescales

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Leicester, Leicestershire
• Job Location Postcode: LE19 1AA
• Salary Currency: GBP
• Salary From: 25000
• Salary To: 25000
• Salary Period: annum
• Salary Description: Up to GBP25000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Leicester, Leicestershire, Lauren Regan (CF)

• Hits: 144

Written on 16 July 2024. Posted in Office and Commercial Support.

Internal Sales Administrator in Bolsover

• Expires At: 2024-08-13 14:03
• Source ID: 2264
• Client ID: 1
• Contact Name: Melissa Burnside
• Contact Email: melissab@macildowie.com
• Contact Phone: 01159470200
• Days To Advertise: 28
• Application Email: melissab.02441.13268@macildowie.aplitrak.com
• Job Reference: HQ00083831_1721138627
• Job Title: Internal Sales Administrator
• Job Type: Permanent
• Job Start Date: 2024-07-16
• Job Description:

  As an Internal Sales Administrator, you will play a crucial role in supporting our sales and marketing efforts. Your responsibilities will include customer care, handling sales follow-ups, managing marketing initiatives, creating quotations, overseeing exhibition administration, and liaising with sales agents to ensure seamless communication and operations.

  Key Responsibilities:

  • Customer Care: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Sales Follow-ups: Maintain regular contact with clients and prospects to follow up on sales inquiries, orders, and feedback.
  • Marketing Support: Assist in the creation and distribution of marketing materials, manage social media accounts, and support digital marketing campaigns.
  • Quotations: Prepare accurate and timely quotations for clients, ensuring all necessary information is included and client requirements are met.
  • Exhibition Administration: Organise and manage the logistics of company participation in exhibitions, including booking spaces, arranging travel, and preparing marketing materials.
  • Liaison with Sales Agents and Distributors: Coordinate and support sales agents and distributors to ensure they have the resources and information needed to effectively promote and sell our products and solutions.

  Qualifications:

  • Previous experience in a sales role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong organisational abilities and attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Familiarity with CRM software is an advantage.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • A proactive and positive attitude with a willingness to learn and adapt.

  What We Offer:

  • Salary: £30K-£35K, depending on experience.
  • Working 8.30 Monday to Thursday 8.30 - 4.15 and Friday working 8.30 - 2.30
  • 25 Days Holiday
  • On Site Gymnasium

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Chesterfield, Derbyshire
• Job Location Postcode: S43 4GD
• Job Location Latitude: 53.28224
• Job Location Longitude: -1.293486
• Job Location Region: East Midlands
• Job Location County: Derbyshire
• Job Location Outcode: S43
• Job Location Parish: Barlborough
• Job Location Constituency: Bolsover
• Job Location District: Bolsover
• Salary Currency: GBP
• Salary From: 30000
• Salary To: 35000
• Salary Period: annum
• Salary Description: GBP30000.00 - GBP35000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance
• Job Skills:
  • Job Skill: Sales Admin
• Job Skills Text: Sales Admin

Chesterfield, Derbyshire, Melissa Burnside

• Hits: 123

Written on 12 July 2024. Posted in Office and Commercial Support.

EA to CEO in Coventry

• Expires At: 2024-08-09 14:54
• Source ID: 2258
• Client ID: 1
• Contact Name: Melissa Burnside
• Contact Email: melissab@macildowie.com
• Contact Phone: 01159470200
• Days To Advertise: 28
• Application Email: melissab.09367.13268@macildowie.aplitrak.com
• Job Reference: HQ00083781_1720796042
• Job Title: EA to CEO
• Job Type: Permanent
• Job Start Date: 2024-07-12
• Job Description:

  Job Title: Executive Assistant to CEO and HR Director

  Location: Coventry with a minimum requirement of 3 days per week in-office presence; flexibility for up to 5 days as needed.

  Job Brief: We are seeking an Executive Assistant (EA) who embodies the spirit and professionalism of our CEO, to support both the CEO and HR Director. The ideal candidate will be a proactive, conscientious individual who excels at diary management and anticipates the needs of the executive team. This role requires a personable approach, and people focused interaction style, to foster strong relationships across the organisation.

  Key Responsibilities:

  • Diary Management: Efficiently manage and get ahead of the CEO's and HR Director's diaries, ensuring optimal organisation of their schedules.
  • Decision Making: Make informed decisions and prioritise tasks by understanding the CEO's needs
  • Communication: Serve as a liaison reflecting John's communication style, engaging with branch managers and other stakeholders in a grounded, honest, and service-oriented manner.
  • Team Collaboration: Confidently engage with the CEO's team for guidance when necessary to make informed decisions.
  • Prioritisation: Handle multiple priorities, discerning the most critical tasks and filtering through them effectively.
  • Agility: Adapt to changing circumstances and discern what can or cannot be done, maintaining flexibility in work practices.
  • Pro-activity: Anticipate potential issues and address them before they arise, ensuring smooth operations.
  • Event Support: Oversee the organisation and delivery of events, managing third-party suppliers to ensure quality and accuracy.
  • Attention to Detail: Meticulously review all details to minimise errors and take accountability for all tasks.
  • Innovation: Propose more effective ways of linking agendas, events, and activities to improve organisational efficiency.
  • Board Meetings: Host the group board meetings twice a year, executing with precision and attention to detail.
  • Event Attendance: Occasionally attend events to oversee execution, although this is primarily managed by third-party suppliers.

  Qualifications:

  • Proven experience as an Executive Assistant or similar role.
  • Strong organisational and time management skills.
  • Excellent communication and interpersonal abilities.
  • Good judgement and the ability to make independent decisions aligned with executive preferences.
  • Proficiency in MS Office and experience with diary management tools.
  • Ability to handle confidential information with discretion.

  Benefits:

  • Competitive salary and benefits package including 34 days holidays (inclusive of BH) and 4% pension contributions rising to 6%
  • Opportunity to work in a dynamic, fast-paced environment.
  • Supportive team and leadership.
  • Professional development opportunities.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Coventry, West Midlands
• Job Location Postcode: CV3 2FG
• Job Location Latitude: 52.397776
• Job Location Longitude: -1.448415
• Job Location Region: West Midlands
• Job Location Outcode: CV3
• Job Location Parish: Coventry, unparished area
• Job Location Constituency: Coventry South
• Job Location District: Coventry
• Salary Currency: GBP
• Salary From: 45000
• Salary To: 45000
• Salary Period: annum
• Salary Description: Negotiable
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance
• Job Skills:
  • Job Skill: Executive Assistant
  • Job Skill: Coventry
• Job Skills Text: Executive Assistant, Coventry

Coventry, West Midlands, Melissa Burnside

• Hits: 190

Written on 11 July 2024. Posted in Office and Commercial Support.

Customer Service Administrator in North West Leicestershire

• Expires At: 2024-08-08 13:43
• Source ID: 2249
• Client ID: 1
• Contact Name: Melissa Burnside
• Contact Email: melissab@macildowie.com
• Contact Phone: 01159470200
• Days To Advertise: 28
• Application Email: melissab.25204.13268@macildowie.aplitrak.com
• Job Reference: HQ00083764_1720705428
• Job Title: Customer Service Administrator
• Job Type: Permanent
• Job Start Date: 2024-07-11
• Job Description:

  Sales Administrator/Customer Service Administrator Castle Donington

  Role Summary: As a Sales Administrator/Customer Service Representative, you will play a crucial role in ensuring exceptional customer experiences from the initial inquiry to post-sale support. You'll be the main point of contact for customers, handling inquiries, orders, and resolving any issues that arise. Your goal is to provide outstanding service and build lasting relationships with our clients.

  Responsibilities:

  1. Customer Interaction:

     • Handle incoming calls, emails, and live chats from clients.
     • Understand customer needs and provide accurate information about products and services.
     • Assist customers throughout the entire sales process, from initial inquiry to order fulfillment.

  2. Order Processing:

     • Process orders promptly and accurately.
     • Coordinate with other departments (e.g., Operations, Procurement, Sales) to ensure efficient order fulfillment.
     • Maintain accurate records of customer interactions and transactions.

  3. Issue Resolution:

     • Address customer inquiries, complaints, and requests promptly and professionally.
     • Troubleshoot and resolve any issues related to orders, deliveries, or product/service quality.
     • Collaborate with relevant teams to find solutions and ensure customer satisfaction.

  4. Relationship Building:

     • Build strong relationships with clients by providing personalized, attentive service.
     • Follow up with customers after sales to ensure their needs are met.
     • Proactively engage with clients to identify opportunities for upselling or cross-selling.

  5. Administrative Tasks:

     • Maintain accurate customer databases and records.
     • Assist with general administrative tasks related to sales and customer service.

  Qualifications:

  • Previous experience in customer service, sales administration, or a related field.
  • Excellent communication skills (verbal and written).
  • Strong problem-solving abilities.
  • Attention to detail and organizational skills.
  • Proficiency in using office software (e.g., Microsoft Office, CRM systems).

  Working Hours:

  • Monday to Friday, 9:00 AM to 5:00 PM (office-based).

  Benefits:

  • Paying up to £25,000
  • Opportunities for career growth.
  • Positive work environment.
  • Health insurance and other benefits.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Castle Donington, Leicestershire
• Job Location Postcode: DE742HL
• Job Location Latitude: 52.84708
• Job Location Longitude: -1.362317
• Job Location Region: East Midlands
• Job Location County: Leicestershire
• Job Location Outcode: DE74
• Job Location Parish: Castle Donington
• Job Location Constituency: North West Leicestershire
• Job Location District: North West Leicestershire
• Salary Currency: GBP
• Salary From: 25000
• Salary To: 26000
• Salary Period: annum
• Salary Description: GBP25000.00 - GBP26000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance
• Job Skills:
  • Job Skill: customer service
• Job Skills Text: customer service

Castle Donington, Leicestershire, Melissa Burnside

• Hits: 346

Written on 10 July 2024. Posted in Office and Commercial Support.

Customer Service Advisor in Worcester

• Expires At: 2024-08-07 14:54
• Source ID: 2248
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.56031.13268@macildowie.aplitrak.com
• Job Reference: HQ00083476_1720623241
• Job Title: Customer Service Advisor
• Job Type: Permanent
• Job Start Date: 2024-07-10
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently looking for a Customer Service Advisor working for a friendly business based in Worcester. Providing first line support to customers - Taking and processing orders, payments, associated queries, using all systems in place.
  
  This is a fully office based full time position, Monday to Friday
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  -Taking and processing live consumer and trade sales orders using our website and ERP software
  -Creating new consumer and practitioner accounts
  -Dealing with customer enquiries via email or phone
  -Maintaining up to date and accurate records of interactions with customers, liaising with other teams as needed
  -Processing credits following on from the return of goods
  -Refer customers to internal nutritional therapist as appropriate
  -Upselling additional products to customers whilst on a call as and when appropriate
  -Making manager aware of any potential issues/ concerns
  - Willingly supporting team and sharing knowledge
  - Assist projects team with user acceptance testing
  - Assist with any other administrative duties as and when required
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  Working knowledge of Office 365, SAP/Magento or similar
  Experience of Live Chat or similar
  Confident taking telephone queries with challenging customers.
  Delivering positive customer service, capable of resolving issues courteously, professionally, politely, and firmly (2yr experience minimum).
  Ability to multitask when required.
  Ability to apply common sense to account management, flagging possible errors/ concerns.
  Good working knowledge of GDPR regulations.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Worcester, Worcestershire
• Job Location Postcode: wr3 8tj
• Job Location Latitude: 52.220224
• Job Location Longitude: -2.199671
• Job Location Region: West Midlands
• Job Location County: Worcestershire
• Job Location Outcode: WR3
• Job Location Parish: Worcester, unparished area
• Job Location Constituency: Worcester
• Job Location District: Worcester
• Salary Currency: GBP
• Salary From: 23000
• Salary To: 23000
• Salary Period: annum
• Salary Description: Up to GBP23000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Worcester, Worcestershire

• Hits: 101

Written on 10 July 2024. Posted in Office and Commercial Support.

Office Manager

• Expires At: 2024-08-07 12:54
• Source ID: 2245
• Client ID: 1
• Contact Name: Eleanor Honey
• Contact Email: eleanorh@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: eleanorh.88783.13268@macildowie.aplitrak.com
• Job Reference: HQ00083738_1720616053
• Job Title: Office Manager
• Job Type: Permanent
• Job Start Date: 2024-07-10
• Job Description:

  Position: Office Manager

  Salary: £35,000 per annum

  We are seeking a highly organised and detail-oriented Office Manager. The ideal candidate will have a proven track record in managing office operations and fostering a productive work environment.

  Key Responsibilities:

  • Oversee daily office operations and procedures to ensure organisational effectiveness and efficiency.
  • Manage administrative tasks including scheduling meetings, handling correspondence, and maintaining office supplies.
  • Coordinate with various departments to streamline processes and improve overall office functionality.
  • Supervise and support office staff, fostering a positive and productive work environment.
  • Assist in budgeting, financial reporting, and other financial tasks as required.
  • Implement and maintain office policies and procedures, ensuring compliance with company standards.
  • Organise company events, meetings, and training sessions as needed.
  • Handle confidential information with discretion and professionalism.

  Requirements:

  • Proven experience as an Office Manager or in a similar administrative role.
  • Excellent organisational and multitasking skills.
  • Strong communication and interpersonal abilities.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and office management software.
  • Ability to work independently and as part of a team.
  • Attention to detail and problem-solving skills.
  • A proactive and adaptable approach to managing tasks and challenges

  Application Process: Qualified candidates are invited to submit their CV detailing their relevant experience and suitability for the position.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Towcester, Northamptonshire
• Job Location Postcode: NN12 1AA
• Salary Currency: GBP
• Salary From: 35000
• Salary To: 35000
• Salary Period: annum
• Salary Description: Up to GBP35000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Towcester, Northamptonshire, Eleanor Honey

• Hits: 150

Written on 08 July 2024. Posted in Office and Commercial Support.

Administrator in Redditch

• Expires At: 2024-08-05 16:38
• Source ID: 2238
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.97707.13268@macildowie.aplitrak.com
• Job Reference: HQ00083694_1720456708
• Job Title: Administrator
• Job Type: Temporary
• Job Start Date: 2024-07-08
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently looking for an Administrator working for a Care Home based in Redditch.
  
  This is a fully office based temporary position with full time hours.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Provide administrative support to the team.
  Handle data entry and maintain accurate records.
  Manage incoming and outgoing correspondence.
  Assist with scheduling and coordination of meetings.
  Ensure all documents are properly filed and accessible.
  Handle phone calls and respond to enquiries promptly.
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  Proven experience in an administrative role.
  
  Strong organisational and time management skills.
  
  Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  
  Excellent communication skills, both written and verbal.
  
  Ability to work independently and as part of a team.
  
  You must be immediately available for work with an enhanced DBS check

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Redditch, Worcestershire
• Job Location Postcode: b97 6at
• Job Location Latitude: 52.310371
• Job Location Longitude: -1.947855
• Job Location Region: West Midlands
• Job Location County: Worcestershire
• Job Location Outcode: B97
• Job Location Parish: Redditch, unparished area
• Job Location Constituency: Redditch
• Job Location District: Redditch
• Salary Currency: GBP
• Salary From: 13
• Salary To: 13
• Salary Period: hour
• Salary Description: Up to GBP13.00 per hour
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Redditch, Worcestershire

• Hits: 169

Written on 05 July 2024. Posted in Office and Commercial Support.

Customer Service Advisor in Leicester

• Expires At: 2024-08-02 15:10
• Source ID: 2230
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.12960.13268@macildowie.aplitrak.com
• Job Reference: HQ00083660_1720192243
• Job Title: Customer Service Advisor
• Job Type: Permanent
• Job Start Date: 2024-07-05
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for Customer Service Advisors working for a business based in Beaumont Leys.
  
  This is a full time permanent position working for a fast growing business!
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Answering calls and emails as part of a fast-paced Customer Service Team, reporting to the Customer Services Manager.
  
  Manage any queries, feedback or escalations with manufacturers or third-party delivery companies.
  
  Create open dialogue through strong relationships within the key departments within the company, to continually deliver and improve the front-line customer experience.
  
  Ensure each customer has a positive experience and will become a repeat customer.
  
  Deal with day to day administration tasks within the department.
  
  To optimise the performance of the Customer Services Team by continually improving our customers experiences.
  
  Proactively and demonstrably contribute to Customer Service initiatives as advised by your Management Team.
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  
  You must has strong communication skills, previous customer service experience and be able to work in a fast paced environment!
  
  

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Leicester, Leicestershire
• Job Location Postcode: le4 1au
• Job Location Latitude: 52.663615
• Job Location Longitude: -1.173821
• Job Location Region: East Midlands
• Job Location Outcode: LE4
• Job Location Parish: Leicester, unparished area
• Job Location Constituency: Leicester West
• Job Location District: Leicester
• Salary Currency: GBP
• Salary From: 23000
• Salary To: 25000
• Salary Period: annum
• Salary Description: GBP23000.00 - GBP25000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

• Hits: 258

Written on 05 July 2024. Posted in Office and Commercial Support.

Receptionist in Hinckley and Bosworth

• Expires At: 2024-08-02 12:49
• Source ID: 2228
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.98403.13268@macildowie.aplitrak.com
• Job Reference: HQ00083658_1720183795
• Job Title: Receptionist
• Job Type: Temporary
• Job Start Date: 2024-07-05
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently looking for a Receptionist working for a client based in Burbage.
  
  This is a temporary on going role working full time and does include 1 in 3 weekends
  
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Answering the phones
  Typing letters
  Meeting and greeting visitors
  Answering the phone
  General administration duties
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  In order to be considered you must have a DBS check and a minimum of 2 years administration experience, have the ability to work with people of all ages, have a good knowledge of all Microsoft Office and an excellent telephone manner.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Hinckley, Leicestershire
• Job Location Postcode: le10 2aw
• Job Location Latitude: 52.529394
• Job Location Longitude: -1.349818
• Job Location Region: East Midlands
• Job Location County: Leicestershire
• Job Location Outcode: LE10
• Job Location Parish: Burbage
• Job Location Constituency: Bosworth
• Job Location District: Hinckley and Bosworth
• Salary Currency: GBP
• Salary From: 14
• Salary To: 14
• Salary Period: hour
• Salary Description: Up to GBP13.79 per hour
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Hinckley, Leicestershire

• Hits: 248

Written on 04 July 2024. Posted in Office and Commercial Support.

Sales Administrator in Hinckley and Bosworth

• Expires At: 2024-08-01 14:42
• Source ID: 2218
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.88360.13268@macildowie.aplitrak.com
• Job Reference: HQ00083557_1720104174
• Job Title: Sales Administrator
• Job Type: Permanent
• Job Start Date: 2024-07-04
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for a Sales Administrator working for a business based in Leicestershire. Reporting to the Sales Support Team Leader, you will be able to work on your own and as part of the team, providing support to our sales force as well as our customer base.
  
  This is a full time permanent position, Monday to Friday
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  -Sales order processing, from point of order to delivery
  -Ensure invoices are submitted in a timely manner
  -Answer telephones, taking enquiries
  -Organising transport for deliveries
  -General sales office administration tasks
  -Tax and registration of machines as required
  -Liaising with the sales team, manufacturers and customers
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  -Previous administration experience
  -Work well under pressure and retain a positive attitude
  -Ability to work on own initiative and meet deadlines
  -Analytical approach to problem solving
  -Excellent communication skills both verbal and written
  -Excellent attention to detail
  -Ability to undertake produce knowledge training
  -Any other duties that may be required

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Markfield, Leicestershire
• Job Location Postcode: le67 9ua
• Job Location Latitude: 52.691814
• Job Location Longitude: -1.282611
• Job Location Region: East Midlands
• Job Location County: Leicestershire
• Job Location Outcode: LE67
• Job Location Parish: Markfield
• Job Location Constituency: Bosworth
• Job Location District: Hinckley and Bosworth
• Salary Currency: GBP
• Salary From: 25000
• Salary To: 25000
• Salary Period: annum
• Salary Description: Up to GBP25000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Markfield, Leicestershire

• Hits: 212

Written on 04 July 2024. Posted in Office and Commercial Support.

Sales Office Administrator in Nottingham

• Expires At: 2024-08-01 13:49
• Source ID: 2217
• Client ID: 1
• Contact Name: Melissa Burnside
• Contact Email: melissab@macildowie.com
• Contact Phone: 01159470200
• Days To Advertise: 28
• Application Email: melissab.63956.13268@macildowie.aplitrak.com
• Job Reference: HQ00083624_1720100975
• Job Title: Sales Office Administrator
• Job Type: Permanent
• Job Start Date: 2024-07-04
• Job Description:

  I am recruiting for a Sales office admin to join and support the Sales Administration team based at their offices in Sutton-in-Ashfield.
  You would be joining an established business in a friendly small office environment.
  On a daily basis you would be carrying out general admin and assistant duties to provide support to the Sales Office Manager and the Sales Office Administrators:

  • Initially you will be expected to support with general administration duties including data input, constructing and sending emails and letters
  • Answering the phone and passing on or dealing with queries
  • Ad-hoc duties could also include shredding, filing and scanning
  • Implementing orders and processing on our purpose-built system
  • For the right candidate this role can grow with time to take on more responsibilities

  The ideal candidate will have the following qualities:

  • IT Literate and must be familiar with excel
  • Competent with MS Office
  • Confident telephone manner
  • Excellent communication skills
  • Have a keen eye for detail
  • Be a team player
  • Must have excellent multitasking and organisational skills

  This role is Full time - 40.5 hours over 5 days
  Monday to Friday - Hours negotiable between 8am - 5pm
  
  

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Sutton-In-Ashfield, Nottinghamshire
• Job Location Postcode: NG2 3DQ
• Job Location Latitude: 52.948218
• Job Location Longitude: -1.141549
• Job Location Region: East Midlands
• Job Location Outcode: NG2
• Job Location Parish: Nottingham, unparished area
• Job Location Constituency: Nottingham South
• Job Location District: Nottingham
• Salary Currency: GBP
• Salary From: 25000
• Salary To: 26000
• Salary Period: annum
• Salary Description: GBP25000.00 - GBP26000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance
• Job Skills:
  • Job Skill: Sales Administrator
• Job Skills Text: Sales Administrator

Sutton-In-Ashfield, Nottinghamshire, Melissa Burnside

• Hits: 207

Written on 03 July 2024. Posted in Office and Commercial Support.

Customer Service Advisor in Melton

• Expires At: 2024-07-31 10:42
• Source ID: 2213
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.59019.13268@macildowie.aplitrak.com
• Job Reference: HQ00083597_1720003372
• Job Title: Customer Service Advisor
• Job Type: Temporary
• Job Start Date: 2024-07-03
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Melton Mowbray.
  
  This is a full time position, temporary to permanent.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Processing emails from customers
  Making call notes
  Taking payments over the telephone
  Sending emails and correspondence to customers
  Inputting customers details into the computer system accurately
  Taking inbound calls
  Working towards the client SLA at all times
  Making outbound calls responding to customers requests
  Prepare systems for daily customer contact
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  In order to be considered you must have strong customer service skills, be IT literate, have excellent attention to detail, be able to work in a fast paced environment and be immediately available for work.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Melton Mowbray, Leicestershire
• Job Location Postcode: le13 1ff
• Job Location Latitude: 52.763514
• Job Location Longitude: -0.871949
• Job Location Region: East Midlands
• Job Location County: Leicestershire
• Job Location Outcode: LE13
• Job Location Parish: Melton, unparished area
• Job Location Constituency: Rutland and Melton
• Job Location District: Melton
• Salary Currency: GBP
• Salary From: 11
• Salary To: 11
• Salary Period: hour
• Salary Description: Up to GBP11.44 per hour
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Melton Mowbray, Leicestershire

• Hits: 191

Written on 02 July 2024. Posted in Office and Commercial Support.

Customer Service Assistant Manager

• Expires At: 2024-07-30 10:37
• Source ID: 2204
• Client ID: 1
• Contact Name: Eleanor Honey
• Contact Email: eleanorh@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: eleanorh.97153.13268@macildowie.aplitrak.com
• Job Reference: HQ00083563_1719916645
• Job Title: Customer Service Assistant Manager
• Job Type: Permanent
• Job Start Date: 2024-07-02
• Job Description:

  Role: Customer Services Assistant Manager

  Location: Northampton

  Contract: Full-time, permanent

  Salary: £25,000 to £30,000 per annum

  About the Role:

  We are seeking a dynamic and dedicated Customer Services Assistant Manager to join our client's growing team. This role is instrumental in enhancing customer collaboration and ensuring the highest level of customer focus within the business.

  Key Responsibilities:

  • Champion the customer in internal meetings
  • Collaborate closely with operations counterparts, as well as internal Sales, Sales Support, and Supply Chain teams.
  • Build and nurture strong relationships with both internal and external stakeholders.
  • Proactively identify and solve problems, ensuring customer satisfaction and operational efficiency.
  • Meet and exceed Key Performance Indicators (KPIs) to drive business success.

  Knowledge & Experience:

  • Proven experience in customer services
  • Excellent time management skills with the ability to meet strict deadlines under pressure
  • Strong problem-solving capabilities
  • Ability to build and maintain strong relationships and communicate effectively across all functions
  • Constructive and confident challenger
  • Strong influencing and communication skills
  • Proficiency in MS Office, particularly Excel (intermediate level)
  • Demonstrated experience in achieving KPIs
  • Exceptional organisational skills

  Application Process:

  If you are a proactive, customer-focused professional with the skills and experience required for this role, we encourage you to apply. Please submit your up to date CV we want to hear from you!

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Northampton, Northamptonshire
• Job Location Postcode: NN2 1AA
• Salary Currency: GBP
• Salary From: 25000
• Salary To: 30000
• Salary Period: annum
• Salary Description: GBP25000.00 - GBP30000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Northampton, Northamptonshire, Eleanor Honey

• Hits: 168

Written on 01 July 2024. Posted in Office and Commercial Support.

Customer Service Advisor in Worcester

• Expires At: 2024-07-29 14:09
• Source ID: 2201
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.87158.13268@macildowie.aplitrak.com
• Job Reference: HQ00083476_1719842971
• Job Title: Customer Service Advisor
• Job Type: Permanent
• Job Start Date: 2024-07-01
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently looking for a Customer Service Advisor working for a friendly business based in Worcester. Providing first line support to customers - Taking and processing orders, payments, associated queries, using all systems in place.
  
  This is a fully office based full time position, Monday to Friday
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  -Taking and processing live consumer and trade sales orders using our website and ERP software
  -Creating new consumer and practitioner accounts
  -Dealing with customer enquiries via email or phone
  -Maintaining up to date and accurate records of interactions with customers, liaising with other teams as needed
  -Processing credits following on from the return of goods
  -Refer customers to internal nutritional therapist as appropriate
  -Upselling additional products to customers whilst on a call as and when appropriate
  -Making manager aware of any potential issues/ concerns
  - Willingly supporting team and sharing knowledge
  - Assist projects team with user acceptance testing
  - Assist with any other administrative duties as and when required
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  Working knowledge of Office 365, SAP/Magento or similar
  Experience of Live Chat or similar
  Confident taking telephone queries with challenging customers.
  Delivering positive customer service, capable of resolving issues courteously, professionally, politely, and firmly (2yr experience minimum).
  Ability to multitask when required.
  Ability to apply common sense to account management, flagging possible errors/ concerns.
  Good working knowledge of GDPR regulations.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Worcester, Worcestershire
• Job Location Postcode: wr3 8tj
• Job Location Latitude: 52.220224
• Job Location Longitude: -2.199671
• Job Location Region: West Midlands
• Job Location County: Worcestershire
• Job Location Outcode: WR3
• Job Location Parish: Worcester, unparished area
• Job Location Constituency: Worcester
• Job Location District: Worcester
• Salary Currency: GBP
• Salary From: 23000
• Salary To: 24000
• Salary Period: annum
• Salary Description: GBP23000.00 - GBP24000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Worcester, Worcestershire

• Hits: 160

Written on 01 July 2024. Posted in Office and Commercial Support.

Customer Service Advisor in Leicester

• Expires At: 2024-07-29 12:05
• Source ID: 2197
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.29329.13268@macildowie.aplitrak.com
• Job Reference: HQ00077162_1719835558
• Job Title: Customer Service Advisor
• Job Type: Permanent
• Job Start Date: 2024-07-01
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for a Customer Service Administrator working for a growing organisation based in Enderby.
  
  This is a permanent full time position which offers hybrid working.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  To answer calls and take claim ownership where possible
  Deal with queries across all departments within Hallmark
  Excellent listening and communication skills
  Professional telephone manner at all times
  Communicate with other functions to ensure smooth call transfers
  Follow policy and procedures in line with expectations
  Think on your feet and adapt to different client and call types
  Work to deadlines and ensure call-backs and diary arrangements are delivered as expected
  Look to reduce waste and handle calls in an efficient time-frame
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  In order to be considered you must have experience of handling customer queries. You must have strong communication skills and be IT literate.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Leicester, Leicestershire
• Job Location Postcode: le3 1tt
• Job Location Latitude: 52.632111
• Job Location Longitude: -1.208995
• Job Location Region: East Midlands
• Job Location Outcode: LE3
• Job Location Parish: Leicester, unparished area
• Job Location Constituency: Leicester West
• Job Location District: Leicester
• Salary Currency: GBP
• Salary From: 25000
• Salary To: 25000
• Salary Period: annum
• Salary Description: Up to GBP25000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

• Hits: 215

Written on 01 July 2024. Posted in Office and Commercial Support.

Technical Services Administration Assistant in Blaby

• Expires At: 2024-07-29 12:03
• Source ID: 2196
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.80400.13268@macildowie.aplitrak.com
• Job Reference: HQ00081323_1719835398
• Job Title: Technical Services Administration Assistant
• Job Type: Permanent
• Job Start Date: 2024-07-01
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently looking for a Sales Administrator for a well established business based in Loughborough.
  You will be working in the Sales Order Processing Team assisting our Customers with Product Information, Stock Availability, Pricing and Processing the Sales Orders received.
  Providing the Customers with Product Information is done several ways, most of time with the customer calling the Order Processing Team or emailing the team shared inbox.
  The Order Processing Team also assist our Sales Managers and Customer Services Team with Product Information, Stock Availability and Pricing.
  As well as providing Product Information and Processing Sales Order there are also general Admin Queries involved in the role, these ranges from investigating and resolving incorrect Deliveries, Back Order Updates, Invoice Queries and Customer Returns.
  We are also in the process of upgrading our ERP System, implementation is next year so there will be opportunity to assist with transferring Customer & Product Data and developing new Order Processes.
  
  This is a full time permanent position.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Answers Customer calls and providing Product Information, or taking the relevant details to provide a Customer Call Back
  
  Monitoring a shared inbox and responding to any Customer Inquiries in a timely manner
  
  Sales Order Processing, ensuring all orders for next day are processing by 3.30pm and working closely with the Warehouse to ensure these are despatch as soon as possible to meet Customer delivery requirements
  
  Provide a high level of Customer service at all times, seeing enquiries and complaints through from initial contact to resolution in an efficient and timely manner
  
  Arranging collections and deliveries in and around the UK
  
  Ensuring that Customers are given accurate information and delivery times to assist them in their production scheduling and keeping Opera updated with correct information & dates
  
  Working closely with other Departments in IMS to ensure the smooth running of business, achieve targets and maintain a high level of customer service at all times
  
  Investigating and resolving invoice queries, and raising credits if and when required
  
  Working closely with Sales Managers to maximise sales providing high Customer Service
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  Confident in communicating over the telephone, from Customers to Suppliers through to Management
  
  Be literate and numerate
  
  Able to organise and prioritise workload effectively
  
  Computer literate, with experience of Email software & Microsoft Office Packages, including Word and Excel
  
  Have the ability to work under pressure and to tight deadlines
  
  Confident in and able to work within a team to achieve targets
  
  Able to work from your own initiative and ability to problem solve

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Leicester, Leicestershire
• Job Location Postcode: le19 1wh
• Job Location Latitude: 52.60882
• Job Location Longitude: -1.194698
• Job Location Region: East Midlands
• Job Location County: Leicestershire
• Job Location Outcode: LE19
• Job Location Parish: Braunstone
• Job Location Constituency: South Leicestershire
• Job Location District: Blaby
• Salary Currency: GBP
• Salary From: 25000
• Salary To: 25000
• Salary Period: annum
• Salary Description: Up to GBP25000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

• Hits: 242

Written on 01 July 2024. Posted in Office and Commercial Support.

Sales Administrator in Charnwood

• Expires At: 2024-07-29 12:00
• Source ID: 2195
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.74513.13268@macildowie.aplitrak.com
• Job Reference: HQ00080724_1719835211
• Job Title: Sales Administrator
• Job Type: Permanent
• Job Start Date: 2024-07-01
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently looking for a Sales Administrator for a well established business based in Loughborough.
  You will be working in the Sales Order Processing Team assisting our Customers with Product Information, Stock Availability, Pricing and Processing the Sales Orders received.
  Providing the Customers with Product Information is done several ways, most of time with the customer calling the Order Processing Team or emailing the team shared inbox.
  The Order Processing Team also assist our Sales Managers and Customer Services Team with Product Information, Stock Availability and Pricing.
  As well as providing Product Information and Processing Sales Order there are also general Admin Queries involved in the role, these ranges from investigating and resolving incorrect Deliveries, Back Order Updates, Invoice Queries and Customer Returns.
  We are also in the process of upgrading our ERP System, implementation is next year so there will be opportunity to assist with transferring Customer & Product Data and developing new Order Processes.
  
  This is a full time permanent position.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Answers Customer calls and providing Product Information, or taking the relevant details to provide a Customer Call Back
  
  Monitoring a shared inbox and responding to any Customer Inquiries in a timely manner
  
  Sales Order Processing, ensuring all orders for next day are processing by 3.30pm and working closely with the Warehouse to ensure these are despatch as soon as possible to meet Customer delivery requirements
  
  Provide a high level of Customer service at all times, seeing enquiries and complaints through from initial contact to resolution in an efficient and timely manner
  
  Arranging collections and deliveries in and around the UK
  
  Ensuring that Customers are given accurate information and delivery times to assist them in their production scheduling and keeping Opera updated with correct information & dates
  
  Working closely with other Departments in IMS to ensure the smooth running of business, achieve targets and maintain a high level of customer service at all times
  
  Investigating and resolving invoice queries, and raising credits if and when required
  
  Working closely with Sales Managers to maximise sales providing high Customer Service
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  Confident in communicating over the telephone, from Customers to Suppliers through to Management
  
  Be literate and numerate
  
  Able to organise and prioritise workload effectively
  
  Computer literate, with experience of Email software & Microsoft Office Packages, including Word and Excel
  
  Have the ability to work under pressure and to tight deadlines
  
  Confident in and able to work within a team to achieve targets
  
  Able to work from your own initiative and ability to problem solve

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Loughborough, Leicestershire
• Job Location Postcode: le12 9nh
• Job Location Latitude: 52.761995
• Job Location Longitude: -1.300265
• Job Location Region: East Midlands
• Job Location County: Leicestershire
• Job Location Outcode: LE12
• Job Location Parish: Shepshed
• Job Location Constituency: Loughborough
• Job Location District: Charnwood
• Salary Currency: GBP
• Salary From: 25410
• Salary To: 25410
• Salary Period: annum
• Salary Description: Up to GBP25410.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

• Hits: 183

Written on 01 July 2024. Posted in Office and Commercial Support.

Customer Service in Blaby

• Expires At: 2024-07-29 11:57
• Source ID: 2194
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.46910.13268@macildowie.aplitrak.com
• Job Reference: HQ00080453_1719835041
• Job Title: Customer Service
• Job Type: Permanent
• Job Start Date: 2024-07-01
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential.
  
  This is a full time permanent position which is fully office based.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required.
  
  Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters.
  
  Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day.
  
  Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures.
  
  When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures.
  
  Taking customer credit card payments when necessary and recording the details accurately on the stipulated form.
  
  Prompt and accurate filing of the office's paperwork.
  
  Carrying out mail room duties as needed.
  
  Any other duties determined from time to time by the Operations Manager.
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  In order to be considered it would be an advantage that you have dealt with engineers but it is not essential. You must have strong customer service skills, excellent communication skills, administration skills and have the ability to multi task.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Leicester, Leicestershire
• Job Location Postcode: le19 1rj
• Job Location Latitude: 52.61333
• Job Location Longitude: -1.192903
• Job Location Region: East Midlands
• Job Location County: Leicestershire
• Job Location Outcode: LE19
• Job Location Parish: Braunstone
• Job Location Constituency: South Leicestershire
• Job Location District: Blaby
• Salary Currency: GBP
• Salary From: 24500
• Salary To: 24500
• Salary Period: annum
• Salary Description: Up to GBP24500.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

• Hits: 224

Written on 01 July 2024. Posted in Office and Commercial Support.

Customer Service Executive in North West Leicestershire

• Expires At: 2024-07-29 11:53
• Source ID: 2193
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.57244.13268@macildowie.aplitrak.com
• Job Reference: HQ00079425_1719834831
• Job Title: Customer Service Executive
• Job Type: Permanent
• Job Start Date: 2024-07-01
• Job Description:

  THE OPPORTUNITY:

  
  Macildowie are currently recruiting for Customer Service Advisors working for a growing business based in Ashby de la Zouch.
  
  The Customer Service Role is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
  
  This is a fully office based permanent position working Monday to Friday.
  
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Manage existing client relationships by making and taking client communications, either by phone or email.

  Act as the interface between Sales, Operations Finance functions and our customers.

  To plan, schedule and facilitate customer care appointments and using the company sales process and defined pricing and policies of the business,

  Maximise retention performance, growth potential and reduce revenue losses in the assigned customer base in line with company expectations.

  Works closely with immediate customer service colleagues, sales, and marketing leadership teams, as well as regional Service Operations, Credit Control, Billing and IT to enhance the service offering available to their portfolio of customers.

  Use the company defined IT systems to effectively manage customer query resolution cases, pipelines, report activity, track sales, send contracts to clients, book appointments and communicate both internally and externally in a professional manner.

  Ensures all data which is inputted is accurate specifically when completing tasks such as order creation, customer instruction details, customer account creation and invoicing requirements.

  Attend internal meetings and trainings fully prepared with relevant current data on customer demand requirements and market opportunities, promoting a positive and professional customer orientated approach to ensure the high standards required by the company for customer service

  Follow the Company policies for team members, especially but not limited to the Commercial DOA, Pricing book, SFDC policies, Tender and bidding processes and standard codes of Ethics and Health and Safety that ensure the business is a great place to work for all team members.

  Carry out market research and maintain knowledgeable about the Washroom and consumable markets in the defined territory, including awareness of competitor activity and new legislation, sharing with your team members and sales leadership teams as appropriate.

  Investigate, analyse, and resolve customer satisfaction complaints and service issues from assigned accounts and manage the cancellation applications and log in accordance with company processes and policies.
  
  To drive customer focus and ownership throughout the business to ensure the speedy resolution of customer queries.

  To consistently follow the business process when updating business systems and records to ensure customer details are kept accurate and up to date.

  To highlight any areas of non-compliance to the appropriate Functional Managers so that these can be managed in a consistent manner.

  To build strong relationships with all colleagues and internal customers to ensure that all external customers experience excellent levels of service.

  To achieve the agreed administration KPI's and standards set
  
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  Essential:
  Administration experience in a Sales or Customer facing Contact Centre environment

  Experience in the consistent use of different systems and Microsoft software packages

  Experience in the ability to meet robust targets that focus on customer care and attention to detail.

  Desirable:
  Knowledge of the washroom or consumable industry markets.

  Industry relevant sales experience is not essential.

  Able to understand Sales related IT systems (Salesforce.com) and use them effectively to manage pipelines and sales activity.

  Outbound calling - soft selling skills

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Ashby-De-La-Zouch, Leicestershire
• Job Location Postcode: le65 1nu
• Job Location Latitude: 52.748834
• Job Location Longitude: -1.450765
• Job Location Region: East Midlands
• Job Location County: Leicestershire
• Job Location Outcode: LE65
• Job Location Parish: Ashby-de-la-Zouch
• Job Location Constituency: North West Leicestershire
• Job Location District: North West Leicestershire
• Salary Currency: GBP
• Salary From: 28000
• Salary To: 28000
• Salary Period: annum
• Salary Description: Up to GBP28000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Ashby-De-La-Zouch, Leicestershire

• Hits: 184

Written on 01 July 2024. Posted in Office and Commercial Support.

Customer Support Coordinator in Blaby

• Expires At: 2024-07-29 11:50
• Source ID: 2192
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.92580.13268@macildowie.aplitrak.com
• Job Reference: HQ00078650_1719834635
• Job Title: Customer Support Coordinator
• Job Type: Permanent
• Job Start Date: 2024-07-01
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently looking for a Sales Support Administrator working for a business based in Leicester. This role will be to assist in day to day administrative tasks whilst maintaining elevated levels of customer service.
  This is a permanent full time position.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  To forge and maintain strong relationships with our customers
  Ordering vehicles with our dealer network for both personal and business customers
  Arranging all financial documentation in accordance with the customers contract
  Dealing with customer enquiries via email and telephone
  To ensure all paperwork is accurate before being processed by the accounts department
  Performing a wide range of office and administrative tasks whilst working closely with the sales and account management team
  Providing our clients with regular updates
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  Strong administration skills
  Excellent communication skills
  Ability to prioritise workload
  High attention to detail
  Flexible working approach
  Professional attitude
  Enthusiastic
  Punctual & reliable

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Leicester, Leicestershire
• Job Location Postcode: le19 1rj
• Job Location Latitude: 52.61333
• Job Location Longitude: -1.192903
• Job Location Region: East Midlands
• Job Location County: Leicestershire
• Job Location Outcode: LE19
• Job Location Parish: Braunstone
• Job Location Constituency: South Leicestershire
• Job Location District: Blaby
• Salary Currency: GBP
• Salary From: 22000
• Salary To: 25000
• Salary Period: annum
• Salary Description: GBP22000.00 - GBP25000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

• Hits: 209

Written on 01 July 2024. Posted in Office and Commercial Support.

Customer Service/Administration in Charnwood

• Expires At: 2024-07-29 11:19
• Source ID: 2191
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.18571.13268@macildowie.aplitrak.com
• Job Reference: HQ00078596_1719832784
• Job Title: Customer Service/Administration
• Job Type: Permanent
• Job Start Date: 2024-07-01
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for Customer Service Administrators working for a business based in Loughborough. Work as part of a team to create an excellent customer experience, handling customer accounts, orders and complaints via telephone, online chat and email.
  
  This is a 40 hour week permanent position Monday to Friday fully office based.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Providing quotes to the customer
  Processing customer orders
  Dealing with customer queries and complaints via email, telephone and web chat
  Product support
  Responding to customer reviews
  Processing returns
  Dealing with ad hoc tasks
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  In order to be considered you must possess strong customer service and administration skills. You must be IT literate and have the ability to work under pressure and prioritise your work load.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Loughborough, Leicestershire
• Job Location Postcode: le11 5gu
• Job Location Latitude: 52.781215
• Job Location Longitude: -1.211256
• Job Location Region: East Midlands
• Job Location County: Leicestershire
• Job Location Outcode: LE11
• Job Location Parish: Charnwood, unparished area
• Job Location Constituency: Loughborough
• Job Location District: Charnwood
• Salary Currency: GBP
• Salary From: 23000
• Salary To: 23000
• Salary Period: annum
• Salary Description: Up to GBP23000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

• Hits: 199

Written on 01 July 2024. Posted in Office and Commercial Support.

Customer Service Advisor in Blaby

• Expires At: 2024-07-29 11:08
• Source ID: 2188
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.30035.13268@macildowie.aplitrak.com
• Job Reference: HQ00082627_1719832111
• Job Title: Customer Service Advisor
• Job Type: Permanent
• Job Start Date: 2024-07-01
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently looking for a Customer Service Advisor working for a business based in Leicestershire.
  
  This is a permanent position working a shift pattern of 1pm - 7pm, hybrid working and 1 in 4 Saturdays
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Dealing with customer queries over the telephone and via email
  Managing complaints
  Processing customer orders
  Contacting customers to deal with price/availability queries
  Liaising with purchasing and the warehouse
  Updating customer details
  General administration duties
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  In order to be considered for this position you must have excellent communication skills both written and verbal, have a positive attitude, be able to deal with people at all levels, be ambitious and driven and be computer literate. You must also have some experience of dealing with customers within an office environment and processing orders.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Leicester, Leicestershire
• Job Location Postcode: le3 8du
• Job Location Latitude: 52.645272
• Job Location Longitude: -1.219777
• Job Location Region: East Midlands
• Job Location County: Leicestershire
• Job Location Outcode: LE3
• Job Location Parish: Glenfields
• Job Location Constituency: Charnwood
• Job Location District: Blaby
• Salary Currency: GBP
• Salary From: 22815
• Salary To: 22815
• Salary Period: annum
• Salary Benefits: hybrid
• Salary Description: Up to GBP22815.00 per annum + hybrid
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

• Hits: 181

Written on 01 July 2024. Posted in Office and Commercial Support.

Customer Service Team Leader in Oadby and Wigston

• Expires At: 2024-07-29 11:07
• Source ID: 2187
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.11448.13268@macildowie.aplitrak.com
• Job Reference: HQ00080452_1719832039
• Job Title: Customer Service Team Leader
• Job Type: Permanent
• Job Start Date: 2024-07-01
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for a Customer Service Team Leader working for a business based in Wigston, Leicester. In this role you will be responsible for the Customer Service Centre Team to identify, develop and implement customer service process improvements.
  
  This is a permanent full time position which offers hybrid working.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Managing one of the Customer Service Centre teams, providing them with positive support, advice and encouragement in their development, providing cover in the absence of the other Team Leader.
  
  Allocating in-bound workloads and developing specific programmes of activity, such as outbound calling and emailing to customer service advisors to meet the needs of training providers and of the membership recruitment, renewal and engagement programmes, assisting the team with its daily workload as demand occurs.
  
  Monitoring accuracy and efficiency of operational processing and providing a monthly processes performance report to the Manager Customer Service Centre, with recommendations for change or development where appropriate.
  
  Working with the IT and Digital teams to scope and test developments to related systems, resolving any issues and reporting to the Manager Customer Service Centre as appropriate.
  
  Providing analysis and reports on membership and training provider activity to identify patterns of behaviour and opportunities for development.
  
  Ensuring that their team provides a first-class customer service experience to members, training providers and delegates.
  
  Defining and developing processes and procedures relating to training providers and membership within ISO standards, as required.
  
  Contributing to projects as required and identifying improvements to Customer Service Centre processes.
  
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  Experience of managing a team and/or project
  
  Experience of supervising and motivating others evaluating work performance and providing feedback and guidance
  
  Experience of communicating complex concepts via telephone, face-to face and in writing
  
  Experience of presenting to large and small audiences using PowerPoint or other presentation tools
  
  Experience of successfully delivering to identified targets with minimum supervision
  
  Experience of communicating with people at all levels in business
  
  Experience of working without direct supervision inside and outside of the normal office environment
  
  Experience of using multi-relational databases
  
  Experience of coaching and people development
  
  Experience in complaint handling and management

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Wigston, Leicestershire
• Job Location Postcode: le18 1nn
• Job Location Latitude: 52.591528
• Job Location Longitude: -1.103971
• Job Location Region: East Midlands
• Job Location County: Leicestershire
• Job Location Outcode: LE18
• Job Location Parish: Oadby and Wigston, unparished area
• Job Location Constituency: Harborough
• Job Location District: Oadby and Wigston
• Salary Currency: GBP
• Salary From: 28500
• Salary To: 42700
• Salary Period: annum
• Salary Benefits: hybrid
• Salary Description: GBP28500.00 - GBP42700.00 per annum + hybrid
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Wigston, Leicestershire

• Hits: 230

Written on 01 July 2024. Posted in Office and Commercial Support.

Contact Centre Manager in Leicester

• Expires At: 2024-07-29 11:04
• Source ID: 2186
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.27086.13268@macildowie.aplitrak.com
• Job Reference: HQ00082958_1719831869
• Job Title: Contact Centre Manager
• Job Type: Permanent
• Job Start Date: 2024-07-01
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for a Contact Centre Manager working for a growing organisation based in Leicestershire.
  
  This is an exciting opportunity to work for a company that is a leader in their industry and has a strong focus on delivering exceptional customer service. As the successful candidate, you will be responsible for managing the day-to-day operations of the Contact Centre, ensuring that the team is delivering a high level of service to customers, you will be a natural leader, drive positive people engagement to motivate and in-still the right professional working behaviours within your team, whilst working to achieve SLAs within a fast-paced, pressurised environment.
  
  Working shoulder-to-shoulder with your team to develop, train and motivate, you will be required to work initially on a full-time basis within the contact centre (Monday-Friday) across a 37 hour working week, to drive the change required. There will be opportunities required for flexibility, and occasional weekend working, if crisis situations occur!
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Managing budget and stock
  Reconciling bank transactions.
  Arranging trainings.
  Liaising with suppliers.
  Effectively addressing clients' inquiries via telephone, email, and social media platforms.
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  Proven experience managing a Contact Centre team, preferably within a highly regulated, financial services background
  
  Strong leadership and people management skills; you will inspire, lead and value your team
  
  Excellent communication and interpersonal skills
  
  Strong analytical and problem-solving skills; driven by metrics, constantly reviewing and embedding processes and activity to ensure that your SLAs are met
  
  Ability to work under pressure and manage multiple priorities

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Leicestershire
• Job Location Postcode: le1 1aa
• Job Location Latitude: 52.632123
• Job Location Longitude: -1.124988
• Job Location Region: East Midlands
• Job Location Outcode: LE1
• Job Location Parish: Leicester, unparished area
• Job Location Constituency: Leicester South
• Job Location District: Leicester
• Salary Currency: GBP
• Salary From: 45000
• Salary To: 55000
• Salary Period: annum
• Salary Description: GBP45000.00 - GBP55000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicestershire

• Hits: 244

Written on 01 July 2024. Posted in Office and Commercial Support.

Contact Centre Team Leader in Leicester

• Expires At: 2024-07-29 11:03
• Source ID: 2185
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.41009.13268@macildowie.aplitrak.com
• Job Reference: HQ00083150_1719831790
• Job Title: Contact Centre Team Leader
• Job Type: Permanent
• Job Start Date: 2024-07-01
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for a Contact Centre Team Leader working for a business based in Leicestershire. Our client is a very well-established nationwide provider of business-critical services to thousands of SME organisations all over the UK for 75+ years.
  
  This is a permanent full time position.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  You will be in charge of a team of 11 call centre staff
  To mentor and monitor advisors ensuring they provide commercially focused, quality advice to clients.
  You will offer your team second opinions and support.
  Provide leadership and support to colleagues and peers.
  Manage all team absences / sickness/lateness/holidays/ disciplinaries.
  Conduct performance reviews.
  Be involved in the recruitment of your team.
  To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members.
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  Management experience
  Experience of dealing with grievance, holidays, sickness, disciplinaries etc.
  A willingness to learn and the ability to communicate effectively within the team.
  You will be a motivator and get the best out of your team.
  Ability to remain professional in a fast-paced environment.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Leicestershire
• Job Location Postcode: le1 1aa
• Job Location Latitude: 52.632123
• Job Location Longitude: -1.124988
• Job Location Region: East Midlands
• Job Location Outcode: LE1
• Job Location Parish: Leicester, unparished area
• Job Location Constituency: Leicester South
• Job Location District: Leicester
• Salary Currency: GBP
• Salary From: 30000
• Salary To: 40000
• Salary Period: annum
• Salary Description: GBP30000.00 - GBP40000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicestershire

• Hits: 173

Written on 01 July 2024. Posted in Office and Commercial Support.

Credit Controller

• Expires At: 2024-07-29 07:39
• Source ID: 2180
• Client ID: 1
• Contact Name: Luke Bull
• Contact Email: lukeb@macildowie.com
• Contact Phone: 01159470200
• Days To Advertise: 28
• Application Email: lukeb.52829.13268@macildowie.aplitrak.com
• Job Reference: HQ00083428_1719819570
• Job Title: Credit Controller
• Job Type: Permanent
• Job Start Date: 2024-07-01
• Job Description:

  Macildowie are actively seeking a Credit Controller to join an amazing business based in NG9, 10 minutes from Nottingham City Centre.

  This is a full time, permanent position working Monday to Friday 09:00 - 17:00.

  Salary is between £25,000 - £28,000 depending on experience.

  Great benefits include X28 days holiday plus bank holidays plus your birthday off.

  Job purpose:

  To manage and collect the debts of the firm. You will be working alongside one other Credit Controller, mainly focusing on being pro active and dealing with new business / prevention of overdue payments by building relationships with clients and keeping them up to date on the payment deadline.

  Ideally we are looking for someone with a passion for Credit Control and some previous experience in this field.

  Key Responsibilities and Duties:

  • Primary responsibility of overdue debts to 60 days
  • Making regular contact with debtors, by telephone, e-mail and post to request payment of overdue invoice.
  • Follow the debt collection procedure, including issuing small claims court proceeding, obtaining judgement and instructing enforcement.
  • Taking payments over the phone by credit card, processing cheques for banking
  • Arranging standing order payments and updating cashflow to so that we can track receipts due. Following up with debtors when payments missed.
  • Posting of all receipts to the relevant ledgers and updating spreadsheet for daily reconciliations of the credit card takings.
  • Dealing with queries raised by clients.
  • Liaising with fee earners regarding payments received and steps needed to collect debts and advising when there are issues.
  • Liaising with Complaints officer when complaints are received and following up to resume chasing when complaint is finalised.
  • Save all communication internal and external to the case management system
  • Make telephone notes of all conversations with debtors
  • Obtain authorisation for credit notes and process write offs where necessary, and forward to the accounts team for processing.

  Qualities and requirements

  • Excellent communicator
  • Confidence and persistence
  • Ability to adapt approach depending on circumstance
  • Good numeracy skills
  • Attention to detail
  • Ability to manage own workload
  • Team player
  • Good knowledge of MS Excel and Word

  If you are interested in this position please apply to this advert with your most up to date CV - interviews are looking to take place week commencing 8th July.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Nottingham, Nottinghamshire
• Job Location Postcode: NG9 1AA
• Salary Currency: GBP
• Salary From: 25000
• Salary To: 28000
• Salary Period: annum
• Salary Description: GBP25000.00 - GBP28000.00 per annum
• Job Function: Clerical - Finance
• Job Function Key: Clerical - Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance
• Job Skills:
  • Job Skill: credit control
  • Job Skill: credit controller
• Job Skills Text: credit control, credit controller

Luke Bull, Nottingham, Nottinghamshire

• Hits: 272

Written on 28 June 2024. Posted in Office and Commercial Support.

Accounts Assistant - Hybrid Working

• Expires At: 2024-07-26 16:35
• Source ID: 2179
• Client ID: 1
• Contact Name: Luke Bull
• Contact Email: lukeb@macildowie.com
• Contact Phone: 01159470200
• Days To Advertise: 28
• Application Email: lukeb.63886.13268@macildowie.aplitrak.com
• Job Reference: HQ00083513_1719592528
• Job Title: Accounts Assistant - Hybrid Working
• Job Type: Permanent
• Job Start Date: 2024-06-28
• Job Description:

  Accounts Assistant

  Macildowie are actively seeking an Accounts Assistant to work for a well established business based in NG16, Eastwood.

  This is a permanent role, ideally full time but open to candidates looking for part time 3+ days a week.

  Working Pattern - Hybrid - 3/4 days in office, 1/2 days from home. Flexible start and finish times - Standard hours 09:00 - 17:30 - 45 minutes lunch - open to part time and full time candidates.

  Salary: £24,000 - £28,000 DOE

  Business - Operational for 20 years, finance Team of X5 currently looking to expand the team. Company has a great community surrounding them and has a real focus around sustainability.

  Role Overview: As an Accounts Assistant, you will primarily focus on the purchase ledger and reconciliation tasks, dealing extensively with foreign currencies due to 90% of stock being sourced from overseas. This role requires a detail-oriented individual with strong confidence in the accounts payable process.

  Key Responsibilities:

  • Implement internal controls around overseas stock purchases, including reconciliations to POs, checking terms, and maintaining creditor statements.
  • Communicate with suppliers as needed.
  • Process supplier payments.
  • Liaise confidently with the Supply Chain team.
  • Perform standard month-end reconciliations.
  • Improve processes related to stock purchases.

  Requirements:

  • Proven accuracy and confidence in handling the AP process.
  • Experience with purchase ledger and reconciliations.
  • Familiarity with dealing in foreign currencies.
  • Ability to liaise effectively with supply chain and other internal teams.
  • Competence with accounting systems.

  Huge range of Benefits:

  • Flexible Working: Hybrid model with flexible hours.
  • Personal and Career Development: Opportunities for apprenticeships, NVQs, Management and Leadership courses, and professional qualifications.
  • Unique Perks: 50% discount on products, additional discounts on third-party brands, and a cycle to work scheme.
  • Health and Wellbeing: Employee Assistance Program, 3 paid Wellbeing Days, online GP service, Health cash plan, and Gym Membership discounts.
  • Parental Support: 6 weeks paid parental leave, paid leave for pregnancy loss, compassionate leave, and paid parental leave for special occasions.
  • Green Commuting Subsidy: Up to £2.50/day credit for green commuting.
  • Community Engagement: Up to 5 paid days per year for volunteering and matched charity fundraising
  • Retirement Planning: Enhanced pension contributions.

  How to Apply: Interested candidates should submit their CV and cover letter. Interviews will be held on 11th July.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Nottingham, Nottinghamshire
• Job Location Postcode: Ng16 1AA
• Salary Currency: GBP
• Salary From: 24000
• Salary To: 28000
• Salary Period: annum
• Salary Description: GBP24000.00 - GBP28000.00 per annum
• Job Function: Clerical - Finance
• Job Function Key: Clerical - Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance
• Job Skills:
  • Job Skill: accounts assistant
  • Job Skill: accounts admin
  • Job Skill: finance
  • Job Skill: eastwood
  • Job Skill: ng16
• Job Skills Text: accounts assistant, accounts admin, finance, eastwood, ng16

Luke Bull, Nottingham, Nottinghamshire

• Hits: 364

Written on 26 June 2024. Posted in Office and Commercial Support.

Receptionist and Administrator in Birmingham

• Expires At: 2024-07-24 15:54
• Source ID: 2165
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.42510.13268@macildowie.aplitrak.com
• Job Reference: HQ00083507_1719417263
• Job Title: Receptionist and Administrator
• Job Type: Permanent
• Job Start Date: 2024-06-26
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for a Receptionist and Administrator working for a growing organisation based in Nechells. As the receptionist you will be the face of the company! This is a chance to be part of a lovely friendly business!
  
  This is a permanent full time position which is fully office based
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Main duties would be greeting visitors, answering and dealing with incoming phone calls, some filing and administration duties, preparing meeting rooms before events and any other adhoc duties required to ensure the smooth running of the business. At time the reception desk maybe quieter, our colleagues in finance and property could always use a helping hand during these periods and there will always be something to keep you busy!
  
  You will be on the reception in the afternoons and in the mornings supporting with basic finance administration duties
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  In order to be considered you must be friendly, approachable, professional, can communicate at all levels and have good reception and administration experience.
  
  

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Birmingham, West Midlands
• Job Location Postcode: b7 5nt
• Job Location Latitude: 52.497572
• Job Location Longitude: -1.870667
• Job Location Region: West Midlands
• Job Location Outcode: B7
• Job Location Parish: Birmingham, unparished area
• Job Location Constituency: Birmingham, Ladywood
• Job Location District: Birmingham
• Salary Currency: GBP
• Salary From: 25000
• Salary To: 25000
• Salary Period: annum
• Salary Description: Up to GBP25000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Birmingham, West Midlands

• Hits: 319

Written on 26 June 2024. Posted in Office and Commercial Support.

Part Time Receptionist in Birmingham

• Expires At: 2024-07-24 15:50
• Source ID: 2164
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.15275.13268@macildowie.aplitrak.com
• Job Reference: HQ00083505_1719417005
• Job Title: Part Time Receptionist
• Job Type: Temporary
• Job Start Date: 2024-06-26
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for a part time Receptionist working for a growing organisation based in Nechells. As the receptionist you will be the face of the company! This is a chance to be part of a lovely friendly business!
  
  The role is a job share and the hours are Monday to Friday 1pm - 5pm, fully office based.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Main duties would be greeting visitors, answering and dealing with incoming phone calls, some filing and administration duties, preparing meeting rooms before events and any other adhoc duties required to ensure the smooth running of the business. At time the reception desk maybe quieter, our colleagues in finance and property could always use a helping hand during these periods and there will always be something to keep you busy!
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  In order to be considered you must be friendly, approachable, professional, can communicate at all levels and have good reception and administration experience.

  You must be immediately available to start work

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Birmingham, West Midlands
• Job Location Postcode: b7 5nt
• Job Location Latitude: 52.497572
• Job Location Longitude: -1.870667
• Job Location Region: West Midlands
• Job Location Outcode: B7
• Job Location Parish: Birmingham, unparished area
• Job Location Constituency: Birmingham, Ladywood
• Job Location District: Birmingham
• Salary Currency: GBP
• Salary From: 13
• Salary To: 13
• Salary Period: hour
• Salary Description: Up to GBP12.82 per hour
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Birmingham, West Midlands

• Hits: 405

Written on 26 June 2024. Posted in Office and Commercial Support.

Part Time Receptionist in Birmingham

• Expires At: 2024-07-24 15:40
• Source ID: 2163
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.57205.13268@macildowie.aplitrak.com
• Job Reference: HQ00083503_1719416422
• Job Title: Part Time Receptionist
• Job Type: Permanent
• Job Start Date: 2024-06-26
• Job Description:

  THE OPPORTUNITY:
  
  
  Macildowie are currently recruiting for a part time Receptionist working for a growing organisation based in Nechells. As the receptionist you will be the face of the company! This is a chance to be part of a lovely friendly business!
  
  The role is a job share and the hours are Monday to Friday 1pm - 5pm, fully office based.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Main duties would be greeting visitors, answering and dealing with incoming phone calls, some filing and administration duties, preparing meeting rooms before events and any other adhoc duties required to ensure the smooth running of the business. At time the reception desk maybe quieter, our colleagues in finance and property could always use a helping hand during these periods and there will always be something to keep you busy!
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  In order to be considered you must be friendly, approachable, professional, can communicate at all levels and have good reception and administration experience.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Birmingham, West Midlands
• Job Location Postcode: b7 5nt
• Job Location Latitude: 52.497572
• Job Location Longitude: -1.870667
• Job Location Region: West Midlands
• Job Location Outcode: B7
• Job Location Parish: Birmingham, unparished area
• Job Location Constituency: Birmingham, Ladywood
• Job Location District: Birmingham
• Salary Currency: GBP
• Salary From: 25000
• Salary To: 25000
• Salary Period: annum
• Salary Benefits: various benefits
• Salary Description: Up to GBP25000.00 per annum + various benefits
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Birmingham, West Midlands

• Hits: 333

Written on 26 June 2024. Posted in Office and Commercial Support.

Customer Service Representative

• Expires At: 2024-07-24 08:56
• Source ID: 2156
• Client ID: 1
• Contact Name: Phoebe Mills
• Contact Email: phoebem@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: phoebem.74330.13268@macildowie.aplitrak.com
• Job Reference: HQ00083266_1719392210
• Job Title: Customer Service Representative
• Job Type: Permanent
• Job Start Date: 2024-06-26
• Job Description:

  Job Title: Customer Service Representative

  Location: Kettering, Northamptonshire

  Salary: £22,500 to £25,000, depending on experience

  Contract Type: Full-Time, Permanent

  Role Overview: As a Customer Service Representative, you will be the first point of contact for customers, providing exemplary service and support. Your primary responsibility will be to ensure that customers have a positive experience with our client, addressing their needs and resolving any issues they may encounter. You will be an integral part of the customer service team, working closely with colleagues to enhance the overall customer experience and maintain the company's high standards of service.

  Key Responsibilities:

  • Respond to customer enquiries via telephone, email, and chat in a professional and timely manner
  • Resolve customer issues efficiently, providing appropriate solutions and alternatives
  • Maintain a thorough understanding of the company's products and services to assist customers effectively
  • Document all customer interactions and transactions in the CRM system accurately
  • Collaborate with other departments to resolve complex issues and improve customer experience

  Requirements:

  • Proven customer service experience, preferably in a call centre environment
  • Excellent communication skills, both written and verbal
  • Strong problem-solving skills and the ability to remain calm under pressure
  • IT Literate
  • Ability to work independently and as part of a team

  How to Apply: If you are passionate about delivering exceptional customer service and looking to join a company that values your contributions, we want to hear from you! Please submit your up to date CV today!

  ---

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Kettering, Northamptonshire
• Job Location Postcode: NN15 1aa
• Salary Currency: GBP
• Salary From: 22500
• Salary To: 25000
• Salary Period: annum
• Salary Description: GBP22500.00 - GBP25000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Kettering, Northamptonshire, Phoebe Mills

• Hits: 165

Written on 25 June 2024. Posted in Office and Commercial Support.

Lettings Administrator in Stratford-on-Avon

• Expires At: 2024-07-23 10:41
• Source ID: 2151
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.93965.13268@macildowie.aplitrak.com
• Job Reference: HQ00083471_1719312115
• Job Title: Lettings Administrator
• Job Type: Permanent
• Job Start Date: 2024-06-25
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for a Lettings Administrator working for a business based in Stratford Upon Avon. The role will be to take charge of existing and new projects, collaborating with our dynamic Lettings Team.
  
  This is a full time permanent position Monday to Friday 9-530pm
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Assist with the efficient day-to-day operation of our Lettings Department in all areas of administration.
  
  Manage the comprehensive contact database to ensure seamless communication with our valued clients and prospective partners.
  
  Working with the Property Managers to keep our existing clients informed with regular updates. Cultivate strong client relationships and demonstrate your dedication to their success through day to day management of projects and transactional processes.
  
  The role would suit someone wanting to be part of a small team with a high degree of personal organisation, hands-on approach, problem solving skills and customer centric focused.
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  2 years administration experience is essential.
  GCSE maths and English or equivalent.
  Good interpersonal skills and an ability to communicate effectively, both orally and in writing, with colleagues and clients.
  Full Clean UK Driving License.
  The ability to work in an organised and methodical fashion, with a high level of attention to detail.
  The ability to manage time effectively, prioritising tasks to ensure that deadlines are met, and budget adhered to.
  Quick learner, and able to pick up tasks and systems easily.
  Strong organisational skills, be able to prioritise own time and workload.
  Self-starter and able to work without constant direction and management.
  A good working knowledge of IT is essential, in particular a familiarity with and understanding of the Microsoft Office packages.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Stratford-upon-Avon, Warwickshire
• Job Location Postcode: CV37 6LP
• Job Location Latitude: 52.192397
• Job Location Longitude: -1.709761
• Job Location Region: West Midlands
• Job Location County: Warwickshire
• Job Location Outcode: CV37
• Job Location Parish: Stratford-upon-Avon
• Job Location Constituency: Stratford-on-Avon
• Job Location District: Stratford-on-Avon
• Salary Currency: GBP
• Salary From: 24000
• Salary To: 25000
• Salary Period: annum
• Salary Description: GBP24000.00 - GBP25000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Stratford-upon-Avon, Warwickshire

• Hits: 148

Written on 25 June 2024. Posted in Office and Commercial Support.

Administrator

• Expires At: 2024-07-23 10:41
• Source ID: 2150
• Client ID: 1
• Contact Name: Phoebe Mills
• Contact Email: phoebem@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: phoebem.22987.13268@macildowie.aplitrak.com
• Job Reference: HQ00083219_1719312074
• Job Title: Administrator
• Job Type: Permanent
• Job Start Date: 2024-06-25
• Job Description:

  Job Title: Administrator
  Location: Northampton
  Salary: £22,500 to £24,000
  Job Type: Full-time/Permanent

  Job Description:
  As an Administrator, you will be responsible for providing comprehensive administrative support to ensure the smooth operation of daily activities. Your attention to detail, excellent organisational skills, and proactive attitude will be crucial in assisting various departments and enhancing overall efficiency.

  Key Responsibilities:

  • Manage and organise office operations and procedures
  • Handle correspondence, emails, and telephone calls
  • Prepare and maintain accurate records, reports, and documentation
  • Coordinate meetings, appointments, and travel arrangements
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Provide general support to visitors
  • Liaise with executive and senior administrative assistants to handle requests and queries
  • Order office supplies and manage inventory
  • Maintain office equipment and arrange for repairs as necessary

  Requirements:

  • Proven experience as an Administrator, Administrative Assistant, or relevant role
  • Proficiency in MS Office (MS Excel and MS Word, in particular)
  • Excellent time management skills and the ability to prioritise work
  • Attention to detail and problem-solving skills
  • Strong organisational skills with the ability to multitask
  • Excellent written and verbal communication skills

  How to Apply:

  If this sounds like a role that aligns with your skills and is of interest then please apply with an up to date CV.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Northampton, Northamptonshire
• Job Location Postcode: NN4 1aa
• Salary Currency: GBP
• Salary From: 22500
• Salary To: 24000
• Salary Period: annum
• Salary Description: GBP22500.00 - GBP24000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Phoebe Mills, Northampton, Northamptonshire

• Hits: 209

Written on 25 June 2024. Posted in Office and Commercial Support.

Operations Manager in Leicester

• Expires At: 2024-07-23 08:52
• Source ID: 2147
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.49544.13268@macildowie.aplitrak.com
• Job Reference: HQ00082884_1719305577
• Job Title: Operations Manager
• Job Type: Permanent
• Job Start Date: 2024-06-25
• Job Description:

  An exciting opportunity has arisen for an Operations Manager to join a large national organisation based in the Leicestershire Area
  
  As an Operations manager, you will have excellent experience of working within the housing sector delivering responsive repairs and managing void properties.
  
  Your duties will be at the heart of making sure out customers have an excellent experience through proactive management of directly employed trades, supervisors and contractors to deliver work within agreed timescales and costs.
  
  The role responsibilities will include:
  
  Manage the day to day activity of trade supervisors, engineers and sub contractors, ensuring that all business objectives are met within overall time, cost and budget constraints
  
  To understand, monitor and consistently deliver against client, customer, commercial and internal operational KPI's
  
  To ensure the trade supervisors, engineers and sub contractors are fully aware of business and operational targets and are suitably equipped and motivated to achieve them.~
  
  To exercise line management that includes performance and development assessments, mentoring, and where appropriate disciplinary action.
  
  To motivate people and promote excellence by positively monitoring and managing performance, responding to feedback and recognising positive behaviours.
  
  Ensuring the team is fully compliant with all Health and Safety procedures and requirements.
  
  To contribute towards budget preparation and actively identify cost saving opportunities.
  
  Attend and participate in management meetings as directed and ensure regular review meetings are in place with your team.
  
  Essential requirements:
  
  Qualified in a building related subject to HNC, City and Guilds or NVQ or relevant trade background.
  Relevant surveying, management or supervisory qualification.
  Knowledge of current building regulations and CDM regulations.
  Strong verbal and written communication skills. Capable of communicating clearly with customers, suppliers and subcontractors in order to deliver business objectives in line with our company values.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Leicestershire
• Job Location Postcode: le1 1aa
• Job Location Latitude: 52.632123
• Job Location Longitude: -1.124988
• Job Location Region: East Midlands
• Job Location Outcode: LE1
• Job Location Parish: Leicester, unparished area
• Job Location Constituency: Leicester South
• Job Location District: Leicester
• Salary Currency: GBP
• Salary From: 40000
• Salary To: 50000
• Salary Period: annum
• Salary Description: GBP40000.00 - GBP50000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicestershire

• Hits: 297

Written on 25 June 2024. Posted in Office and Commercial Support.

Operations Administrator in Leicester

• Expires At: 2024-07-23 08:50
• Source ID: 2146
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.82606.13268@macildowie.aplitrak.com
• Job Reference: HQ00082885_1719305423
• Job Title: Operations Administrator
• Job Type: Permanent
• Job Start Date: 2024-06-25
• Job Description:

  Macildowie are currently looking for an Operations Administrator to support the daily operations of our client based in Leicestershire. The operations administrator's responsibilities may include answering the phone, keeping track of inventory, maintaining financial and client records, handling maintenance issues and providing administrative support as needed.
  
  To be successful as an operations administrator you should be able to oversee and ensure smooth and efficient daily operations. Ultimately, a top-notch operations administrator should be highly organized and thrive under pressure.
  
  Operations Administrator Responsibilities:
  Answering phones and responding to client requests and inquiries.
  
  Managing and updating company databases.
  
  Keeping track of inventory and ordering supplies.
  
  Maintaining financial, employee, and client records.
  
  Drafting and mailing customer correspondence and newsletters.
  
  Organizing events, scheduling meetings, and making travel arrangements.
  
  Managing the maintenance of office and facility equipment.
  
  Providing administrative support to other departments or projects as needed.
  
  Performing other duties as assigned.
  
  Operations Administrator Requirements:
  High school diploma/GED.
  Degree in business administration, facility management, or a related field preferred.
  2+ years of experience as an operations administrator or in a similar position.
  Strong organizational and administrative skills.
  Excellent communication skills, both written and verbal.
  Proficiency in Microsoft Office and data management software.
  Detail-oriented with strong analytical and problem-solving skills.
  Ability to multitask.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Leicestershire
• Job Location Postcode: le1 1aa
• Job Location Latitude: 52.632123
• Job Location Longitude: -1.124988
• Job Location Region: East Midlands
• Job Location Outcode: LE1
• Job Location Parish: Leicester, unparished area
• Job Location Constituency: Leicester South
• Job Location District: Leicester
• Salary Currency: GBP
• Salary From: 25000
• Salary To: 28000
• Salary Period: annum
• Salary Description: GBP25000.00 - GBP28000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicestershire

• Hits: 303

Written on 25 June 2024. Posted in Office and Commercial Support.

Project Manager in Leicester

• Expires At: 2024-07-23 08:48
• Source ID: 2145
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.62272.13268@macildowie.aplitrak.com
• Job Reference: HQ00082886_1719305311
• Job Title: Project Manager
• Job Type: Permanent
• Job Start Date: 2024-06-25
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for a Project Manager working for a business based in Leicestershire. As a project manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for everything involving a project's organization and timeline.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Coordinate internal resources and third parties/vendors for the flawless execution of projects
  
  Ensure that all projects are delivered on-time, within scope and within budget
  
  Developing project scopes and objectives, involving all relevant stakeholders
  
  Ensure resource availability and allocation
  
  Develop a detailed project plan to track progress
  
  Use appropriate verification techniques to manage changes in project scope, schedule and costs
  
  Measure project performance using appropriate systems, tools and techniques
  
  Report and escalate to management as needed
  
  Manage the relationship with the client and all stakeholders
  
  Perform risk management to minimize project risks
  
  Establish and maintain relationships with third parties/vendors
  
  Create and maintain comprehensive project documentation
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  Great educational background, preferably in the fields of engineering or construction
  
  Proven working experience as a Project Manager
  
  Excellent client-facing and internal communication skills
  
  Excellent written and verbal communication skills
  
  Solid organizational skills including attention to detail and multi-tasking skills
  
  Strong working knowledge of Microsoft Office
  
  Prince 2 would be desirable

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Leicestershire
• Job Location Postcode: le1 1aa
• Job Location Latitude: 52.632123
• Job Location Longitude: -1.124988
• Job Location Region: East Midlands
• Job Location Outcode: LE1
• Job Location Parish: Leicester, unparished area
• Job Location Constituency: Leicester South
• Job Location District: Leicester
• Salary Currency: GBP
• Salary From: 45000
• Salary To: 65000
• Salary Period: annum
• Salary Description: GBP45000.00 - GBP65000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicestershire

• Hits: 260

Written on 25 June 2024. Posted in Office and Commercial Support.

Project Administrator in Leicester

• Expires At: 2024-07-23 08:44
• Source ID: 2144
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.84121.13268@macildowie.aplitrak.com
• Job Reference: HQ00082887_1719305084
• Job Title: Project Administrator
• Job Type: Permanent
• Job Start Date: 2024-06-25
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently looking for an experienced Project Administrator to work for business within Leicestershire. The successful candidate will provide support to enable consistent and high quality performance of the Programme Management Office (PMO). Key focus areas to include: planning, administration and logistics, reporting, supporting risk management and benefits management for the programme.
  
  This is a permanent full time position working within a new team.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Upholding clear standards and providing guidance to meet the governance and reporting requirements of Building Excellence.
  
  Ensuring adherence to the Framework and compliance with the toolkit and policies and procedures
  
  Driving performance of small projects or workstreams within larger projects as agreed with the Head of Business Change and Governance.
  
  Deputising for Programme Manager where required to drive performance of the Programme Manager's project portfolio.
  
  Supporting with programme administration and logistics requirements for governance forums and meetings.
  
  Running the monthly reporting cycle, working in collaboration with workstreams within the programme.
  
  Proactively supporting monthly programme assurance activities including regular checks on all Projects within the Programme.
  
  Data analysis activities for the Programme Management Office.
  
  The management of updates and changes to Policies and Procedures
  
  Production, maintenance and storage of programme documentation across the lifecycle of each project.
  
  Co-ordinating training sessions and hold onboarding/inductions for Building Excellence new joiners.
  
  Preparation of monthly packs.
  
  Reviewing and monitoring progress on actions, risks and issues collated through the reporting process to regularly provide oversight at programme level.
  
  The review of Mandate, Project Initiation Documents and Project Change requests as part of the responsibilities of the PMO.
  Reporting on progress and programme controls, whilst supporting and challenging the individual workstreams.
  
  Developing and managing a Group change calendar as an aggregate of Group, Functional, and Building Excellence calendars.
  
  Managing change communications and being a gatekeeper for Group memos and communications related to change projects.
  
  Support PA to Group Sales & Marketing
  
  Perform general administration tasks such as diary management, travel bookings and expenses submissions for Group Sales & Marketing Director.
  
  Provide adhoc support for Group Sales & Marketing e.g. Booking meeting rooms, hot desks.
  
  Liaising of purchase orders & invoice submissions to finance.
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  In order to be considered you must have strong administration skills, have experience of using MS Office Package and strong communication skills
  
  Project support experience is essential

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: East Midlands
• Job Location Postcode: le1 1aa
• Job Location Latitude: 52.632123
• Job Location Longitude: -1.124988
• Job Location Region: East Midlands
• Job Location Outcode: LE1
• Job Location Parish: Leicester, unparished area
• Job Location Constituency: Leicester South
• Job Location District: Leicester
• Salary Currency: GBP
• Salary From: 30000
• Salary To: 35000
• Salary Period: annum
• Salary Description: GBP30000.00 - GBP35000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, East Midlands

• Hits: 281

Written on 24 June 2024. Posted in Office and Commercial Support.

Customer Service Executive in Amber Valley

• Expires At: 2024-07-22 16:23
• Source ID: 2141
• Client ID: 1
• Contact Name: Laura Bradley
• Contact Email: laurabrad@macildowie.com
• Contact Phone: 01159470200
• Days To Advertise: 28
• Application Email: laurabrad.86616.13268@macildowie.aplitrak.com
• Job Reference: HQ00083406_1719246193
• Job Title: Customer Service Executive
• Job Type: Permanent
• Job Start Date: 2024-06-24
• Job Description:

  Customer Service Executive

  Role: Customer Service Executive

  Reporting to: Customer Services Support & Development Manager

  Location: Heanor site - site based 3 days and home based 2 days (pro rota)

  Expectations:

  We are seeking a proactive Customer Service Executive for a well-established business dedicated to retaining and enhancing business through a customer-focused approach. The role involves supporting the business in meeting budget and growth targets while promoting an excellent service culture.

  Purpose:

  The Customer Service Executive will support the Customer Team by ensuring timely and accurate handling of customer enquiries, overseeing operational duties, and assisting the team in achieving their objectives. The role is pivotal in promoting strong customer service values.

  Main Duties:

  - Order Processing: Process orders (manual and EDI) efficiently, manage ship schedules, confirm orders, book deliveries, chase stock, and handle pro formal payments.

  - Supplier Management: Process purchase orders for bespoke/non-stock items, chase supplier invoices, and create new codes for bespoke units.

  - Customer Interaction: Handle customer service calls, maintain relationships by addressing questions and concerns professionally.

  - Enquiries and Quotes: Maintain enquiries and quotes, generate new business, raise and amend quotes, investigate transport costs, and send product information.

  - Quote Follow-Up: Ensure all quotes are recorded accurately and followed up in line with business processes.

  - Complaint Handling: Record delivery issues, process customer credit requests, investigate discrepancies, and find appropriate solutions.

  - Product Promotion: Promote products and services, support marketing campaigns through customer calls.

  - Housekeeping Duties: Manage ship schedules, update contact information, mark old accounts inactive, and maintain electronic paperwork.

  - Liaison: Support internal and external customers across departments.

  - Project Participation: Contribute to project development meetings and propose system/process improvements.

  - Product Training: Participate in product training sessions as required.

  - Cross-Training: Engage in cross-training across teams and departments, coach team members as needed.

  - Personal Development: Take ownership of ongoing development and partake in relevant training.

  - Adaptability: Show motivation and adaptability in a fast-paced, ever-changing environment.

  - Customer Satisfaction: Complete customer satisfaction surveys and take ownership of customer aftercare.

  - Sales Support: Act as an internal support arm to the external sales team, participate in bi-annual off-site visits, and build customer and colleague relations.

  KPIs:

  - Annually:

  - Hazard reporting - 6 per year

  - 2 customer visits/training (Microsoft Teams meetings applicable)

  - Bi-Annually:

  - See Incentive scheme

  - STP - 97.5%

  - Monthly:

  - Credits vs invoices - 2%

  - Fortnightly:

  - Complaints over two weeks - 0

  Person Specification:

  Previous Work Experience:

  - Experience in a customer service-focused environment.

  Personal Attributes:

  - Strong communication skills for informing, helping, and advising customers.

  - Effective listening skills to understand customer requirements.

  - Problem-solving abilities.

  - Confidence, patience, tact, and diplomacy.

  - Creative thinking for improving customer service standards.

  - Ability to work well under pressure.

  - Organisational and planning skills for developing customer service policies.

  Skills & Abilities:

  - Knowledge of customer service principles and practices.

  - Proficiency in customer service software, databases, and CRM tools.

  - Proficient in MS Office applications.

  - Customer-focused mind set.

  - Experience in external customer service delivery.

  - Excellent written and verbal communication skills.

  - Understanding of customer and product requirements.

  - Knowledge of CRM systems.

  Qualifications:

  - Essential: Minimum GCSE level C/5 in Maths and English.

  - ICS First Impressions

  If this sounds like something you would be interested in, please submit your CV and I will contact you.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Heanor, Derbyshire
• Job Location Postcode: DE75 7RG
• Job Location Latitude: 53.009045
• Job Location Longitude: -1.362619
• Job Location Region: East Midlands
• Job Location County: Derbyshire
• Job Location Outcode: DE75
• Job Location Parish: Shipley
• Job Location Constituency: Amber Valley
• Job Location District: Amber Valley
• Salary Currency: GBP
• Salary From: 23660
• Salary To: 23660
• Salary Period: annum
• Salary Description: Negotiable
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Laura Bradley, Heanor, Derbyshire

• Hits: 187

Written on 20 June 2024. Posted in Office and Commercial Support.

Property Administrator in Derby

• Expires At: 2024-07-18 11:36
• Source ID: 2124
• Client ID: 1
• Contact Name: Melissa Burnside
• Contact Email: melissab@macildowie.com
• Contact Phone: 01159470200
• Days To Advertise: 28
• Application Email: melissab.12742.13268@macildowie.aplitrak.com
• Job Reference: HQ00083416_1718883400
• Job Title: Property Administrator
• Job Type: Permanent
• Job Start Date: 2024-06-20
• Job Description:

  As a Property Administrator, you will play a crucial role in managing property-related tasks and ensuring smooth operations. Your responsibilities will include:

  Assisting Property Management Staff:

  • Receive, issue, and manage property inventory.
  • Coordinate with various departments to maintain accurate records of Government Furnished Property (GFP) and Company Acquired Property (CAP) in accordance with regulations.
  • Track work orders and maintenance activities.
  • Communication and Records Management:
  • Maintain professional communication with clients and suppliers.
  • Keep accurate information in the in-house system.
  • Liaise confidently with customers.
  • Qualifications and Skills:
  • Relevant education (e.g., Bachelor's degree in Business, Real Estate, or related field).
  • Desired skills: Microsoft Word proficiency, familiarity with property management software, and attention to detail.
  • Experience: Previous property management experience, especially in commercial properties.
  • Location and Compensation:

  Based in Derby city centre.

  Salary up to £30,000, negotiable for the right candidate.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Derby, Derbyshire
• Job Location Postcode: DE11SN
• Job Location Latitude: 52.920163
• Job Location Longitude: -1.476067
• Job Location Region: East Midlands
• Job Location Outcode: DE1
• Job Location Parish: Derby, unparished area
• Job Location Constituency: Derby South
• Job Location District: Derby
• Salary Currency: GBP
• Salary From: 25000
• Salary To: 30000
• Salary Period: annum
• Salary Description: GBP25000.00 - GBP30000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance
• Job Skills:
  • Job Skill: Property
  • Job Skill: Facilities
  • Job Skill: Administration
• Job Skills Text: Property, Facilities, Administration

Derby, Derbyshire, Melissa Burnside

• Hits: 293

Written on 19 June 2024. Posted in Office and Commercial Support.

Accounts Assistant in Derby

• Expires At: 2024-07-17 09:45
• Source ID: 2119
• Client ID: 1
• Contact Name: Luke Bull
• Contact Email: lukeb@macildowie.com
• Contact Phone: 01159470200
• Days To Advertise: 28
• Application Email: lukeb.21311.13268@macildowie.aplitrak.com
• Job Reference: HQ00083394_1718790354
• Job Title: Accounts Assistant
• Job Type: Permanent
• Job Start Date: 2024-06-19
• Job Description:

  We are excited to announce an opportunity for an Accounts Assistant to join our client based in Derby, Pride Park, DE24. This role offers flexibility and the chance to work for an amazing team who are recruiting due to expansion in the business.

  Key Details:

  Salary: £25,000

  Working Pattern: Flexible, office-based position - open to full time (37.5 hour) or part time (25 + hours) a week

  Role Overview: The successful candidate will handle a variety of accounting tasks and support the accounting team. This role requires someone with a solid background in accounting, excellent attention to detail, and the ability to manage multiple responsibilities efficiently.

  Responsibilities:

  • Posting Daily Bank Statements: Accurately post daily bank transactions to ensure financial records are up-to-date.
  • Reconciling Client Statements: Perform regular reconciliations of client statements to identify discrepancies and ensure accuracy.
  • Preparing Ad Hoc Recharges: Generate ad hoc recharges as required, ensuring all transactions are correctly documented.
  • Month-End Tasks: Assist with month-end processes, including the preparation of audit documents and financial reports.
  • Processing Payments: Handle the processing of payments to suppliers and contractors, ensuring timely and accurate payments.
  • Handling Ad Hoc Queries: Address and resolve various queries from clients and colleagues promptly.

  Requirements:

  • Experience with Client Monies and ECS Software: Previous experience managing client monies and familiarity with ECS software is highly desirable but not essential.
  • Proficient Excel Skills: Strong Excel skills are essential for managing data and preparing financial reports.
  • Efficiency Under Pressure: Ability to work effectively under time-pressured circumstances and manage multiple tasks simultaneously.
  • Attention to Detail: High level of accuracy and attention to detail in all tasks.
  • Hands-On Approach: Willingness to be actively involved in the day-to-day operations of a medium-sized company.
  • Strong Interpersonal Skills: Comfortable interacting with colleagues at all levels of the organisation and able to communicate effectively.

  Benefits:

  • Join a dynamic team in a lively and supportive work atmosphere.
  • Enjoy 22 days of annual leave plus bank holidays, offering a good work-life balance.
  • Benefit from convenient on-site parking.

  If you are interested in this opportunity we would love to hear from you. Please apply now by submitting your CV.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Derby, Derbyshire
• Job Location Postcode: DE24 1AA
• Job Location Latitude: 52.908149
• Job Location Longitude: -1.445571
• Job Location Region: East Midlands
• Job Location Outcode: DE24
• Job Location Parish: Derby, unparished area
• Job Location Constituency: Derby South
• Job Location District: Derby
• Salary Currency: GBP
• Salary From: 25000
• Salary To: 25000
• Salary Period: annum
• Salary Description: Up to GBP25000.00 per annum
• Job Function: Clerical - Finance
• Job Function Key: Clerical - Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance
• Job Skills:
  • Job Skill: accounts assistant
  • Job Skill: accounts admin
  • Job Skill: finance
• Job Skills Text: accounts assistant, accounts admin, finance

Luke Bull, Derby, Derbyshire

• Hits: 446

Written on 19 June 2024. Posted in Office and Commercial Support.

Accounts Clerk in Erewash

• Expires At: 2024-07-17 09:15
• Source ID: 2118
• Client ID: 1
• Contact Name: Luke Bull
• Contact Email: lukeb@macildowie.com
• Contact Phone: 01159470200
• Days To Advertise: 28
• Application Email: lukeb.48312.13268@macildowie.aplitrak.com
• Job Reference: HQ00082790_1718788504
• Job Title: Accounts Clerk
• Job Type: Permanent
• Job Start Date: 2024-06-19
• Job Description:

  Accounts Clerk - Sandiacre, NG10

  Macildowie are actively seeking an Accounts Clerk to work for a great business based in NG10 on a permanent basis.

  • Salary £23,000 to £26,000 depending on experience
  • Office based role.
  • 35 hours per week, finishing at 2pm on Fridays. Part time working would be considered.
  • Free on site parking

  Key Responsibilities and Duties include:

  • Managing all aspects of Purchase and Sales Ledger (Access Accounting System)
  • Checking delivery and prices against Purchase Invoices
  • Inputting Purchase Invoices
  • Inputting Sales Invoices
  • Cash book
  • Monthly bank reconciliations
  • Creating all supplier payments online for approval, and process payments in Access
  • Completing VAT returns
  • Applying for bank guarantees and bonds
  • Performing month-end and year-end activities
  • Assisting other members of the Operations team
  • Providing information to auditors and management accountant

  Skills

  • Proficiency in commonly-used accounting software packages
  • Must be able to use Excel and Word
  • Attention to detail and accuracy
  • Excellent organisational and administration skills
  • Ability to work with others, but also independently when required

  If you are interested in hearing more about this role please apply with your most up to date CV and one of our consultants will be in contact.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Beeston, Nottinghamshire
• Job Location Postcode: NG10 1aa
• Job Location Latitude: 52.897228
• Job Location Longitude: -1.272167
• Job Location Region: East Midlands
• Job Location County: Derbyshire
• Job Location Outcode: NG10
• Job Location Parish: Erewash, unparished area
• Job Location Constituency: Erewash
• Job Location District: Erewash
• Salary Currency: GBP
• Salary From: 23000
• Salary To: 26000
• Salary Period: annum
• Salary Description: GBP23000.00 - GBP26000.00 per annum
• Job Function: Clerical - Finance
• Job Function Key: Clerical - Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance
• Job Skills:
  • Job Skill: accounts assistant
  • Job Skill: accounts admin
  • Job Skill: finance
  • Job Skill: Sandiacre
  • Job Skill: NG10
• Job Skills Text: accounts assistant, accounts admin, finance, Sandiacre, NG10

Luke Bull, Beeston, Nottinghamshire

• Hits: 213

Written on 18 June 2024. Posted in Office and Commercial Support.

Administrator in Redditch

• Expires At: 2024-07-16 13:19
• Source ID: 2109
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.65597.13268@macildowie.aplitrak.com
• Job Reference: HQ00083386_1718716755
• Job Title: Administrator
• Job Type: Temporary
• Job Start Date: 2024-06-18
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently looking for an Administrator working for a Care Home based in Redditch.
  
  This is a fully office based temporary position with full time hours.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Provide administrative support to the team.
  Handle data entry and maintain accurate records.
  Manage incoming and outgoing correspondence.
  Assist with scheduling and coordination of meetings.
  Ensure all documents are properly filed and accessible.
  Handle phone calls and respond to enquiries promptly.
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  Proven experience in an administrative role.
  
  Strong organisational and time management skills.
  
  Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  
  Excellent communication skills, both written and verbal.
  
  Ability to work independently and as part of a team.
  
  Enhanced DBS check is mandatory.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Birmingham, West Midlands
• Job Location Postcode: b97 6at
• Job Location Latitude: 52.310371
• Job Location Longitude: -1.947855
• Job Location Region: West Midlands
• Job Location County: Worcestershire
• Job Location Outcode: B97
• Job Location Parish: Redditch, unparished area
• Job Location Constituency: Redditch
• Job Location District: Redditch
• Salary Currency: GBP
• Salary From: 12
• Salary To: 13
• Salary Period: hour
• Salary Description: GBP12.00 - GBP13.00 per hour
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Birmingham, West Midlands

• Hits: 365

Written on 13 June 2024. Posted in Office and Commercial Support.

Office Manager

• Expires At: 2024-07-11 19:19
• Source ID: 2091
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.43652.13268@macildowie.aplitrak.com
• Job Reference: HQ00083341_1718306382
• Job Title: Office Manager
• Job Type: Permanent
• Job Start Date: 2024-06-13
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for an Office Manager working for a business based in Shepshed, Loughborough. This is a stand alone position working for a lovely business with a great working environment.
  
  This is a fully office based permanent position with full time hours.
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  Office Manager
  Overseeing the building, any issues being reported to you
  Ordering stationery for staff
  Point of contact to everyone for the building
  Attending monthly Operations Meetings & taking the minutes
  Managing the company car schedules
  Look after the company policies/procedures and keep updated
  Work closely with the Management Team on any issues
  Maintain the Customer Service Measurement reporting
  
  PA to MD
  Arranging travel (flights/trains/car transfers/hotels)
  Arranging travel for internal staff when required
  Managing the calendar
  Arranging meetings/buffets/hotels if required etc
  Looking after the Donington suite invitations for the season
  Reporting to SAF HQ monthly staffing stats
  Looking after the events throughout the year
  Minute taking
  General admin
  
  HR Administration
  Managing Atlas/Citation HR support for the staff at Shepshed and Axscend
  New starters onboarding
  Leavers offboarding
  Working with the MD and Managers on any HR issues
  Booking any training for staff as required
  Inputting sickness absence onto Atlas and monitoring
  
  Health & Safety Support
  Working with the Warehouse Manager to support on H&S
  When onboarding new staff, sending them all the H&S courses on Atlas to complete
  Checking that H&S courses are completed, and chasing staff if not
  Attending update meetings with the Warehouse Manager on a monthly basis
  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  In order to be considered you must have Office Management experience and be able to turn your hand to anything. This is a varied role and you will be liaising at all levels so communication is key.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Loughborough, Leicestershire
• Job Location Postcode: le12 4gy
• Salary Currency: GBP
• Salary From: 35000
• Salary To: 35000
• Salary Period: annum
• Salary Description: Up to GBP35000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

• Hits: 375

Written on 13 June 2024. Posted in Office and Commercial Support.

Administrator in Blaby

• Expires At: 2024-07-11 18:54
• Source ID: 2090
• Client ID: 1
• Contact Name: Jodie Smith
• Contact Email: jodies@macildowie.com
• Contact Phone: 01162222590
• Days To Advertise: 28
• Application Email: jodies.98417.13268@macildowie.aplitrak.com
• Job Reference: HQ00083340_1718304868
• Job Title: Administrator
• Job Type: Permanent
• Job Start Date: 2024-06-13
• Job Description:

  THE OPPORTUNITY:
  
  Macildowie are currently recruiting for a Administrator working for a business based in Enderby Leicester.
  
  This is a permanent full time position, which offers the hybrid model
  
  THE ROLE & YOUR RESPONSIBILITIES:
  
  

  • • Team Support:

    Assist the team in meeting targets and KPIs, providing guidance and support as needed.

    • Client Relations:

    Maintain professional relationships with existing and prospective clients and insurers, ensuring a high level of service.

    • Compliance:

    Work within FCA rules and company procedures, adhering to contract certainty requirements.

    • System Management:

    Efficiently use EPIC for managing client records, activities, documentation, communication, and scheduling.

    • Sales Administration:

    Deliver high-standard administrative support to the employee benefits team.

  • • Quotation and Accounts:

    Operate third-party quotation and administration/accounts portals.

    • Renewals and Alterations:

    Provide timely support for client renewals, new business, and mid-term alterations, including system debiting.

    • Workload Management:

    Plan and communicate daily, weekly, and monthly workloads effectively.

    • Account Coordination:

    Work with the accounts team to resolve commission/debiting queries and ensure timely income debiting.

    • Meeting Coordination:

    Generate monthly renewal lists, collate meeting minutes, and keep insurer contact information up to date.

    • Personal Development:

    Meet CPD requirements through DevZone and regularly update Appraisd in relation to objectives.

  
  EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
  
  Strong administration skills
  
  Excellent telephone, meet and greet skills, including all round verbal and written communication skills appropriate for dealing with Clients, Insurers, Staff, Suppliers and other parties.
  
  The ability to display effectively a full range of relationship skills in respect of all visitors and staff.
  
  Problem solving, decision making and organisational skills.

  Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

  Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

  If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

  Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  
• Job Location: Leicester, Leicestershire
• Job Location Postcode: le19 1sj
• Job Location Latitude: 52.595927
• Job Location Longitude: -1.190461
• Job Location Region: East Midlands
• Job Location County: Leicestershire
• Job Location Outcode: LE19
• Job Location Parish: Enderby
• Job Location Constituency: South Leicestershire
• Job Location District: Blaby
• Salary Currency: GBP
• Salary From: 22500
• Salary To: 24000
• Salary Period: annum
• Salary Description: GBP22500.00 - GBP24000.00 per annum
• Job Function: Clerical - Non-Finance
• Job Function Key: Clerical - Non-Finance
• Job Discipline: Clerical - Non-Finance
• Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire