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Written on . Posted in Office and Commercial Support.

Office Administrator in East Staffordshire

  • Expires At: 2024-05-31 15:47
  • Source ID: 1881
  • Client ID: 1
  • Contact Name: Daniel Burrows
  • Contact Email: danielb@macilowie.com
  • Contact Phone: 01159470200
  • Days To Advertise: 28
  • Application Email: danielb.79710.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082398_1714751273
  • Job Title: Office Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-05-03
  • Job Description:

    Macildowie are currently recruiting for an Office Administrator to join an engaging office based in Burton Upon Trent. The Office Administrator will be an integral part of a dynamic team, allowing the chance to showcase organisational prowess, flexibility and self-motivation while exploring different areas of the business.

    Monday - Friday | Part Time | Office Based

    Key Responsibilities:

    • From creation to shipping, you will ensure our costumers needs are met seamlessly.
    • Handle the ins and outs of our time-sheet system and be the go-to person for queries, keeping our projects and teams on track.
    • As the face of our company, you will manage calls, mail, deliveries, and warmly welcome visitors.
    • Keep asset records in pristine condition, ensuring smooth internal processes.
    • Source and order essential equipment, always staying within budget and time-lines.
    • From taxis to dinners, your knack for planning will shine as you organise various events and outings.
    • Coordinate supplier visits, maintain essential documents, and ensure office space is safe and comfortable for all.

    Elevate Your Experience:

    • Undertake monthly safety checks and support HR and IT administration tasks, adding depth to your skill set.
    • Dive into finance by managing orders within budget and explore the intricacies of a team-oriented workplace.

    Knowledge and Experience:

    • Excellent communication skills, both written and verbal.
    • Proficiency in MS applications.
    • A flair for organisation and time management.
    • Adaptability and resilience to juggle multiple priorities with ease.
    • You are no stranger to the hustle and bustle of a busy office and thrive in such an environment.
    • Your ability to manage your priorities and adapt to change sets you apart.
    • Your hunger for learning and growth fuels your ambition.

    If you are interested in this role, please apply with an updated version of your CV and someone will be in touch!

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Burton-On-Trent, Staffordshire
  • Job Location Postcode: DE14 1AA
  • Job Location Latitude: 52.802901
  • Job Location Longitude: -1.636491
  • Job Location Region: West Midlands
  • Job Location County: Staffordshire
  • Job Location Outcode: DE14
  • Job Location Parish: Burton
  • Job Location Constituency: Burton
  • Job Location District: East Staffordshire
  • Salary Currency: GBP
  • Salary From: 20000
  • Salary To: 22000
  • Salary Period: annum
  • Salary Description: GBP20000.00 - GBP22000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Burton-On-Trent, Staffordshire, Daniel Burrows

  • Hits: 1

Written on . Posted in Office and Commercial Support.

Tour Consultant in Gedling

  • Expires At: 2024-05-30 09:52
  • Source ID: 1867
  • Client ID: 1
  • Contact Name: Daniel Burrows
  • Contact Email: danielb@macilowie.com
  • Contact Phone: 01159470200
  • Days To Advertise: 28
  • Application Email: danielb.42122.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082697_1714643577
  • Job Title: Tour Consultant
  • Job Type: Permanent
  • Job Start Date: 2024-05-02
  • Job Description:

    Are you a dynamic sales professional with a passion for creating memorable educational experiences? An exceptional chance has emerged within our esteemed client's team for a Tour Consultant specialising in school travel.

    Monday - Friday | £28,000 - £30,000 | Commission | Hybrid

    About the Role: As the perfect fit, you will utilise your previous sales experience within the school travel sector to curate unforgettable adventures for educators and group leaders. Your duties will encompass:

    • Following up on sales leads
    • Actively seeking new leads
    • Nurturing relationships with potential and existing clients
    • Crafting personalised tours and itineraries aligned with educational goals and financial parameters
    • Closing sales and ensuring client satisfaction

    What's on Offer:

    • Lucrative, uncapped commission structure
    • Opportunities for travel and exploration
    • Flexible working arrangements, including hybrid and remote options post-training
    • Generous holiday entitlement with incremental increases
    • Private health insurance and company pension scheme
    • Convenient on-site parking facilities, including EV charging points

    Skills & Experience Required:

    • Business savvy and outstanding communication skills
    • Keen attention to detail and self-driven motivation
    • Proven ability to meet targets
    • Proficiency in MS Office suite
    • Fluency in additional languages is advantageous
    • Genuine enthusiasm for travel and education

    If you are interested in this role, please apply with an updated CV and someone will be in contact.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Colwick, Nottinghamshire
  • Job Location Postcode: NG4 1AA
  • Job Location Latitude: 52.961055
  • Job Location Longitude: -1.095817
  • Job Location Region: East Midlands
  • Job Location County: Nottinghamshire
  • Job Location Outcode: NG4
  • Job Location Parish: Gedling, unparished area
  • Job Location Constituency: Gedling
  • Job Location District: Gedling
  • Salary Currency: GBP
  • Salary From: 28000
  • Salary To: 30000
  • Salary Period: annum
  • Salary Benefits: Commission
  • Salary Description: GBP28000.00 - GBP30000.00 per annum + Commission
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Daniel Burrows, Colwick, Nottinghamshire

  • Hits: 30

Written on . Posted in Office and Commercial Support.

Admin

  • Expires At: 2024-05-29 15:35
  • Source ID: 1859
  • Client ID: 1
  • Contact Name: Lauren Regan
  • Contact Email: laurenr@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: laurenr.62540.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082683_1714577726
  • Job Title: Admin
  • Job Type: Temporary
  • Job Start Date: 2024-05-01
  • Job Description:

    Temporary Administrator Role / NN3 / £12.00 per hour / Fully office based

    Are you immediately available on the lookout for an Administrator role based in Northampton?

    Then look no further because this role is exactly what you are looking for!!

    This role is looking for the successful candidate to start immediately on a temp basis!

    Role Details

    • Temporary contract
    • 5 hours a week
    • Fully office based.
    • Upto £12.00 per hour

    Daily Duties

    • Carry out a range of Administrative tasks.
    • Ensure that assigned tasks are completed and delivered in a timely, efficient and accurate manner.
    • Exams Admin
    • Setting reminders for meetings and appointments
    • Update and maintain systems.

    Requirements

    • Experience working within Administration
    • ENHANCED DBS Required
    • Experience using Microsoft office (Excel and Outlook)
    • Attention to detail
    • Excellent Communication skills both written and verbal

    This fantastic opportunity won't be around for long so to avoid any disappointment APPLY as soon as possible

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Northampton, Northamptonshire
  • Job Location Postcode: NN3 1AA
  • Salary Currency: GBP
  • Salary From: 11
  • Salary To: 12
  • Salary Period: hour
  • Salary Description: GBP11.44 - GBP12.00 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Lauren Regan, Northampton, Northamptonshire

  • Hits: 33

Written on . Posted in Office and Commercial Support.

Administrator

  • Expires At: 2024-05-29 15:29
  • Source ID: 1857
  • Client ID: 1
  • Contact Name: Lauren Regan
  • Contact Email: laurenr@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: laurenr.78575.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082505_1714577357
  • Job Title: Administrator
  • Job Type: Temporary
  • Job Start Date: 2024-05-01
  • Job Description:

    Temporary Administrator Role / Loughborough / £12.00 per hour

    Are you immediately available on the lookout for an Administrator role based in Loughborough?

    Then look no further because this role is exactly what you are looking for!!

    This role is looking for the successful candidate to start immediately on a temp basis!

    Role Details

    • Temporary contract
    • 5 hours a week
    • Fully office based.
    • Upto £12.00 per hour

    Daily Duties

    • Carry out a range of Administrative tasks.
    • Ensure that assigned tasks are completed and delivered in a timely, efficient and accurate manner.
    • Working within the finance department one day per week.
    • Setting reminders for meetings and appointments
    • Update and maintain systems.

    Requirements

    • Experience working within Administration
    • Experience with SAP
    • Experience using Microsoft office (Excel and Outlook)
    • Attention to detail
    • Excellent Communication skills both written and verbal

    This fantastic opportunity won't be around for long so to avoid any disappointment APPLY as soon as possible

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: LE12 1AA
  • Salary Currency: GBP
  • Salary From: 12
  • Salary To: 12
  • Salary Period: hour
  • Salary Description: GBP12.00 - GBP12.35 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Lauren Regan, Loughborough, Leicestershire

  • Hits: 46

Written on . Posted in Office and Commercial Support.

Digital Officer in Nottingham

  • Expires At: 2024-05-29 14:15
  • Source ID: 1854
  • Client ID: 1
  • Contact Name: Laura Bradley
  • Contact Email: laurabrad@macildowie.com
  • Contact Phone: 01159470200
  • Days To Advertise: 28
  • Application Email: laurabrad.27365.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082735_1714572940
  • Job Title: Digital Officer
  • Job Type: Permanent
  • Job Start Date: 2024-05-01
  • Job Description:

    Macildowie are recruiting an exciting opportunity within a prestigious national law firm for a forward-thinking digital specialist to join as Digital Officer. As part of their dynamic team, you will collaborate with the Head of Digital to craft and execute the company's digital and data strategy.

    About the Role

    Embrace the flexibility of the hybrid working model as you play a pivotal role in shaping the digital presence and enhancing engagement. Your responsibilities will encompass implementing digital strategies, refining user experiences, and facilitating seamless communication across diverse platforms. Here's what you'll be doing:

    Key Responsibilities

    - Collaborate closely with the Head of Digital & Digital Manager to advance the company's digital and data strategy.

    - Oversee the company's public-facing digital communication channels, including the website, email marketing, and social media, to foster connections with current and prospective clients and cultivate new business opportunities.

    - Develop a road map outlining key activities and milestones for each channel to amplify the firm's digital footprint.

    - Establish robust data and analytical management by crafting user-friendly reporting for stakeholders, enabling performance enhancements and bench marking against key performance indicators & ROI.

    - Assist in digital transformation efforts, encompassing penalisation and CRM integration with website & email marketing.

    - Innovate operational methodologies, leveraging applicable technologies to facilitate seamless content publication across multiple digital channels.

    - Play a pivotal role in new digital, CRM, and email projects, spanning from inception to delivery.

    - Spearhead SEO and keyword tracking efforts, including managing tools to optimise website performance.

    - Provide support for paid media advertising initiatives such as PPC and LinkedIn sponsored content.

    - Collaborate with the digital assistant to produce and disseminate high-quality digital media, including video, podcasts, & info graphics.

    - Offer proactive digital marketing counsel to the company and deliver top-notch end-user support and training.

    - Foster collaboration with supporting teams to develop impactful client-centric digital marketing campaigns.

    - Stay abreast of current digital trends & technologies, continuously enhancing technical expertise.

    Your Skills and Qualifications

    - Previous experience in a similar role, preferably within a professional services environment.

    - Extensive experience supporting complex digital marketing initiatives with a solid grasp of web design and digital growth techniques.

    - Profound understanding and experience in leveraging digital technologies to augment the marketing communications process, encompassing CRM, website, email marketing, and social media.

    - Familiarity with the digital technologies: Umbraco, Microsoft Customer Insights Journeys, and Microsoft Sales Enterprise.

    - Strong team player with the ability to manage your workload effectively.

    - Thrive in a challenging, demand-led environment where your expertise is valued and recognised.

    To apply, please submit your CV and why you are interested in this role. We look forward to receiving your application!

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Nottingham, Nottinghamshire
  • Job Location Postcode: NG1 6HH
  • Job Location Latitude: 52.952099
  • Job Location Longitude: -1.155332
  • Job Location Region: East Midlands
  • Job Location Outcode: NG1
  • Job Location Parish: Nottingham, unparished area
  • Job Location Constituency: Nottingham South
  • Job Location District: Nottingham
  • Salary Currency: GBP
  • Salary From: 33000
  • Salary To: 33000
  • Salary Period: annum
  • Salary Description: Up to GBP33000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Nottingham, Nottinghamshire, Laura Bradley

  • Hits: 36

Written on . Posted in Office and Commercial Support.

Administrator in Leicester

  • Expires At: 2024-05-29 10:05
  • Source ID: 1851
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.40639.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082730_1714557903
  • Job Title: Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-05-01
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Administrator working for an exciting growing business based in Thurmaston.

    The candidate will be pioneering a new role within the business tasked with various administrative tasks relating to customer onboarding, customer data and customer service.

    ROLE RESPONSIBILITIES:

    Working within the Administration, Underwriting & Claims Department and CII framework of ethics, assisting the team in day-to-day underwriting administration and handling of claims within the agreed SLA's:

    First line telephone support.
    Assistance in the Assessments of claims.
    Coordinating posting process.
    Understand and apply the company reserving philosophy, as well as policy conditions and exclusions and applying them to claims.
    Assisting in the handling of claims in line with authority limit and escalate claims when necessary, identifying maximum settlement figures and claims quantum.
    Processing client and broker policy declarations, adjustments and cancellations.
    Generating claims and client data reports.
    Be able to respond quickly to insured client requirements and acquire feedback from insured clients, brokers/intermediaries.
    Dealing with queries as and when they arise.
    Provide support and to other members of the department.
    Assist the claims team with general admin tasks when required.

    SKILLS/QUALIFICATIONS REQUIRED:

    The successful candidate is likely to have demonstrable experience in this field of work. Insurance qualifications are an advantage but not essential.

    Working as part of a small team the role requires the following attributes:
    Good communication and administration skills
    Attention to detail
    Able to work as part of a team
    Methodical and consistent approach to work
    IT literate
    Ability to adapt to change and show initiative
    Ability to prioritise workload to meet strict deadlines

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le4 9ha
  • Job Location Latitude: 52.664315
  • Job Location Longitude: -1.091438
  • Job Location Region: East Midlands
  • Job Location Outcode: LE4
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester East
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 24000
  • Salary Period: annum
  • Salary Description: GBP22000.00 - GBP24000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 69

Written on . Posted in Office and Commercial Support.

Admin Assistant - Part time in Leicester

  • Expires At: 2024-05-28 15:13
  • Source ID: 1847
  • Client ID: 1
  • Contact Name: Lauren Regan
  • Contact Email: laurenr@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: laurenr.74024.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082718_1714489998
  • Job Title: Admin Assistant - Part time
  • Job Type: Temporary
  • Job Start Date: 2024-04-30
  • Job Description:

    HE OPPORTUNITY:

    Macildowie are currently recruiting for an Part Time Administration Assistant to support the Senior Management Team which includes Communications, Marketing and Events, Procurement and Donations, support to the Board of Trustees. The main task is to provide comprehensive office administrative, support to the CEO, Senior Management team and the Board of Trustees.

    This is a permanent part time position (30 hours) working Monday to Friday.
    Some evening and weekend work will be required from time to time, including attending Board Meetings. Notice will be given for when this is required

    THE ROLE & YOUR RESPONSIBILITIES:

    Sending / receiving emails on behalf of the Chief Executive
    Supporting the Chief Executive at multi agency meetings, taking and distributing accurate minutes
    Assisting the Chief Executive in preparing tenders and funding applications
    Arranging and facilitating Senior Management and Operational Management team meetings, including the taking and distribution of accurate minutes
    Organising and arranging staff away days and staff events
    Supporting the Chief Executive with the completion of Board reports
    Arranging and facilitating Board meetings, collating papers, taking and distributing minutes
    Assisting with the recruitment of Board Members and Volunteers
    Being the key point of contact for the Board of Trustees, when arranging events and activities, liaising with Board Members as required
    Assisting the Senior Management team with the interview and selection processes of new staff
    Marketing and communications
    Donations


    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills, knowledge of data protection and GDPR, strong communication skills and you must be ITU literate.

    Experience of working in the voluntary sector would be desirable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: LE1 1AD
  • Job Location Latitude: 52.635524
  • Job Location Longitude: -1.129036
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 11
  • Salary To: 12
  • Salary Period: hour
  • Salary Description: GBP11.44 - GBP12.00 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Lauren Regan, Leicester, Leicestershire

  • Hits: 77

Written on . Posted in Office and Commercial Support.

Admin in Charnwood

  • Expires At: 2024-05-24 15:10
  • Source ID: 1821
  • Client ID: 1
  • Contact Name: Lauren Regan
  • Contact Email: laurenr@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: laurenr.25754.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082623_1714144214
  • Job Title: Admin
  • Job Type: Temporary
  • Job Start Date: 2024-04-26
  • Job Description:

    Temporary Administrator Role / Loughborough/ £11.44 per hour

    Are you immediately available on the lookout for an Administrator role based in Loughborough

    Then look no further because this role is exactly what you are looking for!!

    This role is looking for the successful candidate to start immediately on a temp basis!

    Role Details

    • Temporary to Permenant contract
    • 37.5 hours a week
    • Fully Office based.
    • Upto £11.44 per hour

    Daily Duties

    • Carry out a range of Administrative tasks.
    • Ensure that assigned tasks are completed and delivered in a timely, efficient and accurate manner.
    • Working closely with the purchasing team to ensure PO's are raised.
    • Buying Admin duties.
    • Update and maintain systems.

    Requirements

    • Experience working within Administration
    • Experience using Microsoft office (Excel and Outlook)
    • Attention to detail
    • Excellent Communication skills both written and verbal

    This fantastic opportunity won't be around for long so to avoid any disappointment APPLY as soon as possible

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: LE11 1HA
  • Job Location Latitude: 52.774898
  • Job Location Longitude: -1.198132
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 11
  • Salary To: 12
  • Salary Period: hour
  • Salary Description: GBP11.00 - GBP12.00 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Lauren Regan, Loughborough, Leicestershire

  • Hits: 265

Written on . Posted in Office and Commercial Support.

Branch Customer Advisor in Mansfield

  • Expires At: 2024-05-21 16:12
  • Source ID: 1815
  • Client ID: 1
  • Contact Name: Laura Bradley
  • Contact Email: laurabrad@macildowie.com
  • Contact Phone: 01159470200
  • Days To Advertise: 28
  • Application Email: laurabrad.21467.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082501_1713888726
  • Job Title: Branch Customer Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-04-23
  • Job Description:

    Are you passionate about delivering excellent customer service? Do you thrive in a dynamic and fast-paced environment? We are currently seeking a dedicated Customer Service Advisor to join our client's team at our Mansfield town centre branch for a well-established business. This position requires individuals who are committed to providing outstanding service and have a strong attention to detail.

    Location: Mansfield town centre

    35 hours a week

    Key Responsibilities:

    - Assist customers with various banking inquiries, transactions, and account services.

    - Provide personalised assistance to customers in person, over the phone, and via email.

    - Process financial transactions accurately and efficiently.

    - Promote and cross-sell banking products and services to meet customer needs.

    - Resolve customer issues and complaints promptly and professionally.

    - Adhere to all banking regulations and guidelines.

    Requirements:

    - Excellent communication and interpersonal skills.

    - Strong problem-solving abilities and attention to detail.

    - Ability to work effectively in a team-based environment.

    - Availability to work 2/3 Saturdays a month.

    - Full UK driving license required.

    Preferred Qualifications:

    - Previous experience in a customer service role, ideally within a banking or financial services environment.

    - Knowledge of banking products and services.

    - Proficiency in using banking software and systems.

    Benefits:

    - Competitive salary based on experience.

    - Comprehensive training and development opportunities.

    - Employee benefits package.

    - Opportunity to work in a supportive and collaborative team environment.

    If you are a motivated individual with a passion for customer service and meet the above requirements, we encourage you to apply for this exciting opportunity. Join our client's team and be part of a leading banking institution committed to excellence in customer satisfaction.

    To apply, please submit your CV and why you are interested in this role. We look forward to receiving your application!

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Mansfield, Nottinghamshire
  • Job Location Postcode: NG18 1SS
  • Job Location Latitude: 53.145175
  • Job Location Longitude: -1.195985
  • Job Location Region: East Midlands
  • Job Location County: Nottinghamshire
  • Job Location Outcode: NG18
  • Job Location Parish: Mansfield, unparished area
  • Job Location Constituency: Mansfield
  • Job Location District: Mansfield
  • Salary Currency: GBP
  • Salary From: 22050
  • Salary To: 22050
  • Salary Period: annum
  • Salary Description: Negotiable
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Mansfield, Nottinghamshire, Laura Bradley

  • Hits: 125

Written on . Posted in Office and Commercial Support.

Customer Service Advisor in Blaby

  • Expires At: 2024-05-21 09:36
  • Source ID: 1809
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.87437.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082638_1713864976
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-04-23
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Customer Service Advisor working for a business based in Leicestershire.

    The Customer Service Advisor is responsible for providing excellent customer service to our customers by answering questions, resolving issues, and providing support. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and problem-solving skills.

    Shifts- 1pm 7pm, 5 days per week, 1 in 2 Saturdays with 1 day off during the week.
    Hybrid working- 3 days in the office (Tues, Weds, Thurs) and 2 days from home (Mon, Fri, Sat).
    First 4 weeks new starter training will be office based 11am 5pm.

    This is a permanent position

    THE ROLE & YOUR RESPONSIBILITIES:

    To respond to all customer contacts and to provide our customers with the very highest standard of service whether they are placing an order, making an enquiry, requesting a catalogue or processing refunds and exchanges.

    To provide first contact resolution where possible, dealing with all issues effectively, consulting with either the Senior CSA or Team Manager for direction, where necessary.

    To ensure that customer complaints and queries are dealt with accurately and effectively by providing the customer with the correct information and ensuring that they are delighted with our service.

    To ensure that daily tasks and responsibilities are completed and that the Team Manager is aware of any outstanding work in order to ensure its completion.

    To achieve set productivity and quality targets at all times.

    To take on other duties as required depending on the workload of the department and the needs of the business. To be aware that the needs of the departments will change.

    To be a team player who displays the brand values and works with the rest of the team to achieve great results.

    Answer customer inquiries via phone, email, and chat

    Resolve customer issues in a timely and efficient manner in line with company SLA's

    Escalate complex issues to the appropriate team or department

    Provide product or service information to customers

    Process orders and payments

    Complete customer satisfaction surveys

    Stay up-to-date on company products and services

    Comply with all company policies and procedures

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Previous experience in a customer service environment
    Excellent communication and customer service skills
    Strong problem-solving and analytical skills
    Ability to work independently and as part of a team
    Ability to work in a fast-paced and deadline-driven environment
    Ability to work in a self-sufficient manner through using all available knowledge bases and process documentation
    Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le3 8du
  • Job Location Latitude: 52.645272
  • Job Location Longitude: -1.219777
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE3
  • Job Location Parish: Glenfields
  • Job Location Constituency: Charnwood
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 23500
  • Salary To: 23500
  • Salary Period: annum
  • Salary Description: Up to GBP23500.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 321

Written on . Posted in Office and Commercial Support.

Customer Service Executive in Rushcliffe

  • Expires At: 2024-05-20 16:17
  • Source ID: 1807
  • Client ID: 1
  • Contact Name: Laura Bradley
  • Contact Email: laurabrad@macildowie.com
  • Contact Phone: 01159470200
  • Days To Advertise: 28
  • Application Email: laurabrad.80876.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082474_1713802660
  • Job Title: Customer Service Executive
  • Job Type: Permanent
  • Job Start Date: 2024-04-22
  • Job Description:

    Macildowie are actively seeking a Customer Executive to join a well established business based in Bingham, Nottingham. Our clients top priority is to deliver excellent customer service and this is an amazing opportunity to join a expanding, family ran business!

    Reporting to: Customer Service Manager

    Hours: Full-time (9:00am - 5:00pm, Monday to Friday)

    Salary: £24,000 (+ bonus)

    Package and Benefits

    - Competitive Salary

    - Free on-site gym access

    - Vitality Health Insurance

    - On-site parking

    - 33 days holiday (inclusive of bank holidays)

    The ideal candidate would be someone who has a previous background in Customer Service, ideally in the construction industry however this is not essential, personality is the main driving factor for success in this role, being able to build and maintain relationships. If you can demonstrate the above then we want to hear from you.

    Key Responsibilities and Duties:

    - Support daily customer service operations

    - Process customer enquiries and orders efficiently

    - Manage order bookings using the Warehouse Management System

    - Coordinate with couriers for timely deliveries

    - Resolve customer issues and collaborate across departments for improvement

    Key Skills & Requirements

    - Proficient in CISCO phone systems and Google Drive

    - Strong team player willing to support cross-departmental initiatives

    - Customer-focused with a dedication to exceeding expectations

    - Previous experience in industrial/commercial sales and distribution preferred

    - Experience managing people and strong commercial acumen desired

    If you are keen on this opportunity please apply with your most up to date CV and one of our Consultants will give you a call to discuss in more depth.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Bingham, Nottinghamshire
  • Job Location Postcode: NG13 8XB
  • Job Location Latitude: 52.955656
  • Job Location Longitude: -0.950418
  • Job Location Region: East Midlands
  • Job Location County: Nottinghamshire
  • Job Location Outcode: NG13
  • Job Location Parish: Bingham
  • Job Location Constituency: Newark
  • Job Location District: Rushcliffe
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: Negotiable
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Laura Bradley, Bingham, Nottinghamshire

  • Hits: 166

Written on . Posted in Office and Commercial Support.

Customer Service Advisor in Blaby

  • Expires At: 2024-05-20 14:58
  • Source ID: 1805
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.01418.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082638_1713797880
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-04-22
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Customer Service Advisor working for a business based in Leicestershire.

    This is a permanent position working full time hours

    THE ROLE & YOUR RESPONSIBILITIES:

    Dealing with customer queries over the telephone and via email
    Managing complaints
    Processing customer orders
    Contacting customers to deal with price/availability queries
    Liaising with purchasing and the warehouse
    Updating customer details
    General administration duties

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered for this position you must have excellent communication skills both written and verbal, have a positive attitude, be able to deal with people at all levels, be ambitious and driven and be computer literate. You must also have some experience of dealing with customers within an office environment and processing orders.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: LE3 8DU
  • Job Location Latitude: 52.645272
  • Job Location Longitude: -1.219777
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE3
  • Job Location Parish: Glenfields
  • Job Location Constituency: Charnwood
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 23500
  • Salary To: 23500
  • Salary Period: annum
  • Salary Description: Up to GBP23500.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 211

Written on . Posted in Office and Commercial Support.

Customer Service Advisor in Blaby

  • Expires At: 2024-05-20 12:18
  • Source ID: 1803
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.67929.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078940_1713788321
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-04-22
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Leicester.

    This is a role which offers hybrid working, full time hours and is a permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To answer calls and take claim ownership where possible
    Deal with queries across all departments within the business
    Excellent listening and communication skills
    Professional telephone manner at all times
    Communicate with other functions to ensure smooth call transfers
    Follow policy and procedures in line with expectations
    Think on your feet and adapt to different client and call types
    Work to deadlines and ensure call-backs and diary arrangements are delivered as expected
    Look to reduce waste and handle calls in an efficient time-frame

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have strong customer service skills.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le3 8du
  • Job Location Latitude: 52.645272
  • Job Location Longitude: -1.219777
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE3
  • Job Location Parish: Glenfields
  • Job Location Constituency: Charnwood
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 23000
  • Salary To: 23000
  • Salary Period: annum
  • Salary Description: Up to GBP23000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 199

Written on . Posted in Office and Commercial Support.

Customer Service Team Leader in Oadby and Wigston

  • Expires At: 2024-05-20 10:26
  • Source ID: 1800
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.96617.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080452_1713781595
  • Job Title: Customer Service Team Leader
  • Job Type: Permanent
  • Job Start Date: 2024-04-22
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Team Leader working for a business based in Wigston, Leicester. In this role you will be responsible for the Customer Service Centre Team to identify, develop and implement customer service process improvements.

    This is a permanent full time position which offers hybrid working.

    THE ROLE & YOUR RESPONSIBILITIES:

    Managing one of the Customer Service Centre teams, providing them with positive support, advice and encouragement in their development, providing cover in the absence of the other Team Leader.

    Allocating in-bound workloads and developing specific programmes of activity, such as outbound calling and emailing to customer service advisors to meet the needs of training providers and of the membership recruitment, renewal and engagement programmes, assisting the team with its daily workload as demand occurs.

    Monitoring accuracy and efficiency of operational processing and providing a monthly processes performance report to the Manager Customer Service Centre, with recommendations for change or development where appropriate.

    Working with the IT and Digital teams to scope and test developments to related systems, resolving any issues and reporting to the Manager Customer Service Centre as appropriate.

    Providing analysis and reports on membership and training provider activity to identify patterns of behaviour and opportunities for development.

    Ensuring that their team provides a first-class customer service experience to members, training providers and delegates.

    Defining and developing processes and procedures relating to training providers and membership within ISO standards, as required.

    Contributing to projects as required and identifying improvements to Customer Service Centre processes.


    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Experience of managing a team and/or project

    Experience of supervising and motivating others evaluating work performance and providing feedback and guidance

    Experience of communicating complex concepts via telephone, face-to face and in writing

    Experience of presenting to large and small audiences using PowerPoint or other presentation tools

    Experience of successfully delivering to identified targets with minimum supervision

    Experience of communicating with people at all levels in business

    Experience of working without direct supervision inside and outside of the normal office environment

    Experience of using multi-relational databases

    Experience of coaching and people development

    Experience in complaint handling and management

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicestershire
  • Job Location Postcode: le18 1nn
  • Job Location Latitude: 52.591528
  • Job Location Longitude: -1.103971
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE18
  • Job Location Parish: Oadby and Wigston, unparished area
  • Job Location Constituency: Harborough
  • Job Location District: Oadby and Wigston
  • Salary Currency: GBP
  • Salary From: 28500
  • Salary To: 42700
  • Salary Period: annum
  • Salary Description: GBP28500.00 - GBP42700.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicestershire

  • Hits: 210

Written on . Posted in Office and Commercial Support.

Contact Centre Team Leader

  • Expires At: 2024-05-20 09:53
  • Source ID: 1799
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.28938.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082621_1713779635
  • Job Title: Contact Centre Team Leader
  • Job Type: Permanent
  • Job Start Date: 2024-04-22
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Contact Centre Team Leader working for a business based in Leicestershire. Our client is a very well-established nationwide provider of business-critical services to thousands of SME organisations all over the UK for 75+ years.

    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    You will be in charge of a team of 11 call centre staff
    To mentor and monitor advisors ensuring they provide commercially focused, quality advice to clients.
    You will offer your team second opinions and support.
    Provide leadership and support to colleagues and peers.
    Manage all team absences / sickness/lateness/holidays/ disciplinaries.
    Conduct performance reviews.
    Be involved in the recruitment of your team.
    To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Management experience
    Experience of dealing with grievance, holidays, sickness, disciplinaries etc.
    A willingness to learn and the ability to communicate effectively within the team.
    You will be a motivator and get the best out of your team.
    Ability to remain professional in a fast-paced environment.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicestershire
  • Job Location Postcode: le1 1al
  • Salary Currency: GBP
  • Salary From: 30000
  • Salary To: 40000
  • Salary Period: annum
  • Salary Description: GBP30000.00 - GBP40000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicestershire

  • Hits: 170

Written on . Posted in Office and Commercial Support.

Contact Centre Manager

  • Expires At: 2024-05-20 09:47
  • Source ID: 1798
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.86449.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082620_1713779251
  • Job Title: Contact Centre Manager
  • Job Type: Permanent
  • Job Start Date: 2024-04-22
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Contact Centre Manager working for a growing organisation based in Leicestershire.

    This is an exciting opportunity to work for a company that is a leader in their industry and has a strong focus on delivering exceptional customer service. As the successful candidate, you will be responsible for managing the day-to-day operations of the Contact Centre, ensuring that the team is delivering a high level of service to customers, you will be a natural leader, drive positive people engagement to motivate and in-still the right professional working behaviours within your team, whilst working to achieve SLAs within a fast-paced, pressurised environment.

    Working shoulder-to-shoulder with your team to develop, train and motivate, you will be required to work initially on a full-time basis within the contact centre (Monday-Friday) across a 37 hour working week, to drive the change required. There will be opportunities required for flexibility, and occasional weekend working, if crisis situations occur!

    THE ROLE & YOUR RESPONSIBILITIES:

    Managing budget and stock
    Reconciling bank transactions.
    Arranging trainings.
    Liaising with suppliers.
    Effectively addressing clients' inquiries via telephone, email, and social media platforms.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Proven experience managing a Contact Centre team, preferably within a highly regulated, financial services background

    Strong leadership and people management skills; you will inspire, lead and value your team

    Excellent communication and interpersonal skills

    Strong analytical and problem-solving skills; driven by metrics, constantly reviewing and embedding processes and activity to ensure that your SLAs are met

    Ability to work under pressure and manage multiple priorities

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicestershire
  • Job Location Postcode: le1 1al
  • Salary Currency: GBP
  • Salary From: 45000
  • Salary To: 55000
  • Salary Period: annum
  • Salary Description: GBP45000.00 - GBP55000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicestershire

  • Hits: 153

Written on . Posted in Office and Commercial Support.

Customer Service Advisor

  • Expires At: 2024-05-17 13:40
  • Source ID: 1789
  • Client ID: 1
  • Contact Name: Phoebe Mills
  • Contact Email: phoebem@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: phoebem.74860.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082478_1713534035
  • Job Title: Customer Service Advisor
  • Job Type: Temporary
  • Job Start Date: 2024-04-19
  • Job Description:

    Job Title: Temporary Customer Service Advisor

    Location: Warwick, Warwickshire

    Duration: Temporary

    Hourly rate: £12-£14 an hour

    Role Overview: As a Temporary Customer Service Advisor, you will be the first point of contact for customers, providing exceptional service and support. You will handle enquiries, resolve issues, and ensure customer satisfaction in a busy environment.

    Key Responsibilities:

    • Respond to customer enquiries via telephone, email, and live chat in a timely and professional manner
    • Provide accurate information about products, services, and policies
    • Resolve customer complaints and escalate complex issues as needed
    • Maintain thorough and up-to-date knowledge of company products and services

    Requirements:

    • Previous experience in a customer service role is preferred but not essential
    • Excellent communication skills, both verbal and written
    • Strong problem-solving abilities and a customer-focused mindset
    • Ability to multitask and work effectively in a fast-paced environment

    How to Apply: If you are a motivated individual with a passion for delivering outstanding customer service, we want to hear from you! Please submit your up to date CV.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Warwick, Warwickshire
  • Job Location Postcode: CV34 1aa
  • Salary Currency: GBP
  • Salary From: 12
  • Salary To: 14
  • Salary Period: hour
  • Salary Description: GBP12.00 - GBP14.00 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Phoebe Mills, Warwick, Warwickshire

  • Hits: 100

Written on . Posted in Office and Commercial Support.

Head of Contact Centre in Blaby

  • Expires At: 2024-05-13 15:55
  • Source ID: 1766
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.07363.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082517_1713196513
  • Job Title: Head of Contact Centre
  • Job Type: Permanent
  • Job Start Date: 2024-04-15
  • Job Description:

    THE OPPORTUNITY:

    My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation.
    The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat.
    The successful candidate will be adept in managing all aspects of a Contact Centre operation and will be responsible for, but not limited to.

    THE ROLE & YOUR RESPONSIBILITIES:

    Leading and managing the delivery of all operations across the Client Support first and second line teams

    Driving performance and efficiency in a fast paced and dynamic environment

    Creating and implementing relevant performance strategies to drive desired outputs

    Ensuring delivery of a consistent and seamless customer experience

    Managing multiple team leader level direct reports

    Driving initiatives to continually improve service quality

    Ensuring delivery of all qualitative and quantitative contact and service SLAs and KPIs

    Utilising systems (including contact management and telephony) to improve performance and enhance the customer experience

    Maintaining strong and silo free relationships with other departments

    Overseeing regular resource planning and participating in recruitment activity

    Establishing and implementing training programmes to up-skill our staff and increase the focus on the customer

    Actively promoting our core values, ethics and culture

    Ensuring the department fulfils its legal obligations and is compliant to Data Protection Act, The Pensions Regulator and Financial Conduct Authority

    Promoting a culture of continuous improvement and behaviours to create an empowered, positive and engaged workforce who put the customer at the heart of everything they do

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Experience within a senior leadership role within a 100+ seat contact centre environment
    You will come from a customer centric industry and have a proven track record in leading a highly motivated team
    Proven track record and success in leading teams within a customer centric operation
    You will be a contact centre/call centre expert with hands on day to day management experience
    Demonstrable knowledge of contact centre KPIs and SLAs
    Proven ability to improve service standards and customer experience evidenced by improvement in NPS and CSAT scores
    Highly organised and able to objectively prioritise own and others work
    Ability to be self-directed and productive without supervision
    Ability and experience in the management and development of staff and team leaders
    Very strong written and verbal communication skills
    Adept at understanding, analysing and utilising contact centre data and MI
    Experience with and knowledge of contact centre technologies

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicestershire
  • Job Location Postcode: le19 1rj
  • Job Location Latitude: 52.61333
  • Job Location Longitude: -1.192903
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 45000
  • Salary To: 60000
  • Salary Period: annum
  • Salary Description: GBP45000.00 - GBP60000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicestershire

  • Hits: 220

Written on . Posted in Office and Commercial Support.

Customer Service Manager in Blaby

  • Expires At: 2024-05-13 15:49
  • Source ID: 1765
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.05655.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082516_1713196146
  • Job Title: Customer Service Manager
  • Job Type: Permanent
  • Job Start Date: 2024-04-15
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Manager working for a business based in Leicestershire. In this role you will be responsible for the Customer Service Centre Team to identify, develop and implement customer service process improvements.

    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    Managing one of the Customer Service Centre teams, providing them with positive support, advice and encouragement in their development, providing cover in the absence of the other Team Leader.
    Allocating in-bound workloads and developing specific programmes of activity, such as outbound calling and emailing to customer service advisors to meet the needs of training providers and of the membership recruitment, renewal and engagement programmes, assisting the team with its daily workload as demand occurs.
    Monitoring accuracy and efficiency of operational processing and providing a monthly processes performance report to the Manager - Customer Service Centre, with recommendations for change or development where appropriate.
    Working with the IT and Digital teams to scope and test developments to related systems, resolving any issues and reporting to the Manager - Customer Service Centre as appropriate.
    Providing analysis and reports on membership and training provider activity to identify patterns of behaviour and opportunities for development.
    Ensuring that their team provides a first-class customer service experience to members, training providers and delegates.
    Defining and developing processes and procedures relating to training providers and membership within ISO standards, as required.
    Contributing to projects as required and identifying improvements to Customer Service Centre processes.


    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Experience of managing a team and/or project

    Experience of supervising and motivating others evaluating work performance and providing feedback and guidance

    Experience of communicating complex concepts via telephone, face-to face and in writing

    Experience of presenting to large and small audiences using PowerPoint or other presentation tools

    Experience of successfully delivering to identified targets with minimum supervision

    Experience of communicating with people at all levels in business

    Experience of working without direct supervision inside and outside of the normal office environment

    Experience of using multi-relational databases

    Experience of coaching and people development

    Experience in complaint handling and management

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicestershire
  • Job Location Postcode: le19 1rj
  • Job Location Latitude: 52.61333
  • Job Location Longitude: -1.192903
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 35000
  • Salary To: 42000
  • Salary Period: annum
  • Salary Description: GBP35000.00 - GBP42000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicestershire

  • Hits: 311

Written on . Posted in Office and Commercial Support.

Office Manager in Charnwood

  • Expires At: 2024-05-13 15:44
  • Source ID: 1764
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.09997.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082515_1713195895
  • Job Title: Office Manager
  • Job Type: Permanent
  • Job Start Date: 2024-04-15
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Office Manager working for a business based in Leicester.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    An office managers duties typically include:

    Organising meetings and managing databases
    Booking transport and accommodation
    Organising company events and conferences
    Ordering stationery and IT equipment
    Dealing with correspondence, complaints and queries
    Preparing letters, presentations and reports
    Supervising and monitoring the work of administrative staff
    Processing invoices and managing office budgets
    Implementing and maintaining procedures/office administrative systems
    Organising induction programmes for new employees
    Ensuring that health and safety policies are up to date
    Attending meetings with senior management
    Assisting the organisation's HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have strong administration, organisational and office management skills.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le11 1jt
  • Job Location Latitude: 52.780381
  • Job Location Longitude: -1.203804
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 32000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP32000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 247

Written on . Posted in Office and Commercial Support.

Office Manager in Blaby

  • Expires At: 2024-05-13 15:43
  • Source ID: 1763
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.74965.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082514_1713195813
  • Job Title: Office Manager
  • Job Type: Permanent
  • Job Start Date: 2024-04-15
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Office Manager working for a business based in Leicester.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    An office managers duties typically include:

    Organising meetings and managing databases
    Booking transport and accommodation
    Organising company events and conferences
    Ordering stationery and IT equipment
    Dealing with correspondence, complaints and queries
    Preparing letters, presentations and reports
    Supervising and monitoring the work of administrative staff
    Processing invoices and managing office budgets
    Implementing and maintaining procedures/office administrative systems
    Organising induction programmes for new employees
    Ensuring that health and safety policies are up to date
    Attending meetings with senior management
    Assisting the organisation's HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have strong administration, organisational and office management skills.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1rj
  • Job Location Latitude: 52.61333
  • Job Location Longitude: -1.192903
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 32000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP32000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 211

Written on . Posted in Office and Commercial Support.

Temporary Administrator in North Northamptonshire

  • Expires At: 2024-05-13 15:24
  • Source ID: 1762
  • Client ID: 1
  • Contact Name: Phoebe Mills
  • Contact Email: phoebem@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: phoebem.36362.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082008_1713194669
  • Job Title: Temporary Administrator
  • Job Type: Temporary
  • Job Start Date: 2024-04-15
  • Job Description:

    Job Title: Temporary Administrator

    Location: Kettering

    Contract Type: Temporary, Immediate Start

    Hourly Rate: £12 per hour

    Job Description: We are currently seeking a motivated and conscientious Temporary Administrator. This is a fantastic opportunity for individuals with strong organisational skills and a keen eye for detail.

    Key Responsibilities:

    • Handle general administrative tasks, including data entry, filing, and document management
    • Assist with scheduling and coordinating meetings, appointments, and events
    • Respond to telephone calls and emails, directing inquiries to the appropriate team members
    • Support the team in day-to-day operations
    • Maintain a high level of accuracy and confidentiality in handling sensitive information

    Qualifications:

    • Strong organisational and time management skills
    • Excellent written and verbal communication skills
    • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
    • Ability to work independently and collaboratively in a busy environment

    This is a temporary position with the possibility of extension based on business needs. If this role is of interest to yourself then please apply with an up to date CV.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Kettering, Northamptonshire
  • Job Location Postcode: NN14 1aa
  • Job Location Latitude: 52.436567
  • Job Location Longitude: -0.688152
  • Job Location Region: East Midlands
  • Job Location Outcode: NN14
  • Job Location Parish: Geddington
  • Job Location Constituency: Kettering
  • Job Location District: North Northamptonshire
  • Salary Currency: GBP
  • Salary From: 12
  • Salary To: 12
  • Salary Period: hour
  • Salary Description: Up to GBP12.00 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Kettering, Northamptonshire, Phoebe Mills

  • Hits: 167

Written on . Posted in Office and Commercial Support.

Customer Service Administrator in Sandwell

  • Expires At: 2024-05-09 15:37
  • Source ID: 1740
  • Client ID: 1
  • Contact Name: Phoebe Mills
  • Contact Email: phoebem@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: phoebem.82258.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082351_1712849868
  • Job Title: Customer Service Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-04-11
  • Job Description:

    Exciting Opportunity: Customer Service Administrator Position Available!

    Job Title: Customer Service Administrator

    Salary: £24,500 per annum

    Contract: Permanent, full-time

    Location: West Bromwich

    Job Overview:
    As a Customer Service Administrator, you'll be an integral part of the team, managing the end-to-end customer journey. Acting as the liaison between customer needs and operational execution, you'll ensure seamless coordination of orders, deliveries, and post-sales support.

    Responsibilities and Duties:

    • Process customer orders promptly and accurately, minimising errors and ensuring customer satisfaction
    • Build and maintain strong customer relationships through proactive communication and exceptional service
    • Resolve customer inquiries and issues efficiently, escalating complex cases as needed
    • Handle inbound calls professionally, providing timely and accurate information to customers
    • Assist with internal communication by updating records

    Qualifications & Skills:

    • Prior experience in customer service
    • Strong attention to detail and ability to handle multiple tasks efficiently
    • Excellent communication skills, both verbal and written
    • Ability to remain calm and professional under pressure
    • Proficient in time management and organisational skills
    • Eagerness to learn and adapt to new challenges

    How to Apply:
    Don't miss out on this fantastic opportunity to join a thriving company, apply now by sending your CV. We're excited to hear from you!

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: West Bromwich, West Midlands
  • Job Location Postcode: B71 1aa
  • Job Location Latitude: 52.533802
  • Job Location Longitude: -1.98716
  • Job Location Region: West Midlands
  • Job Location Outcode: B71
  • Job Location Parish: Sandwell, unparished area
  • Job Location Constituency: West Bromwich East
  • Job Location District: Sandwell
  • Salary Currency: GBP
  • Salary From: 24500
  • Salary To: 24500
  • Salary Period: annum
  • Salary Description: Up to GBP24500 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Phoebe Mills, West Bromwich, West Midlands

  • Hits: 192

Written on . Posted in Office and Commercial Support.

Customer Service in Hinckley and Bosworth

  • Expires At: 2024-05-08 13:18
  • Source ID: 1728
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.88297.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082421_1712755096
  • Job Title: Customer Service
  • Job Type: Permanent
  • Job Start Date: 2024-04-10
  • Job Description:

    THE OPPORTUNITY:

    Macildowie have a fantastic opportunity for a Customer Service Credit Controller role based in Hinckley.

    Are you a dynamic team player with excellent communication skills and a keen eye for detail? If so, we have the perfect position for your talented skillset.

    As a Customer Service Credit Controller, you'll be at the forefront of helping manage collections. Additionally, this role offers you the opportunity to take on administrative tasks and conduct investigations of liability to further your career.

    This role is full time, Monday to Friday, permanent and fully office based.

    THE ROLE & YOUR RESPONSIBILITIES:

    Resolving customer and supplier enquiries
    Collecting payments for outstanding debts
    Managing inbound and outbound customer interactions related to credit and debit issues, and ensuring that daily and weekly account targets are met.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong team player with a knack for meeting deadlines accurately
    Ability to thrive in a fast-paced environment
    Excellent communication skills
    Impeccable attention to detail
    Proven ability to multitask effectively

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Hinckley, Leicestershire
  • Job Location Postcode: le10 1yg
  • Job Location Latitude: 52.556402
  • Job Location Longitude: -1.375325
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE10
  • Job Location Parish: Hinckley and Bosworth, unparished area
  • Job Location Constituency: Bosworth
  • Job Location District: Hinckley and Bosworth
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 24000
  • Salary Period: annum
  • Salary Description: Up to GBP24000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Hinckley, Leicestershire

  • Hits: 212

Written on . Posted in Office and Commercial Support.

Partnership Support Officer in Derby

  • Expires At: 2024-05-08 08:07
  • Source ID: 1721
  • Client ID: 1
  • Contact Name: Daniel Burrows
  • Contact Email: danielb@macilowie.com
  • Contact Phone: 01159470200
  • Days To Advertise: 28
  • Application Email: danielb.75135.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081989_1712736469
  • Job Title: Partnership Support Officer
  • Job Type: Permanent
  • Job Start Date: 2024-04-10
  • Job Description:

    Are you ready for an exciting role in a fast-paced environment? Macildowie are currently recruiting for the right candidate to join an industry leader as a talented Partnership Support Officer to support the field Sales teams and National Sales Director.

    Monday - Friday | Derby | Hybrid | up to £27,000

    Responsibilities:

    • Facilitate effective communication and address day-to-day operational issues.
    • Develop robust business relationships with accounts and the field sales structure.
    • Assist in on-boarding for new advisers.
    • Proactively follow up on current or new initiatives.
    • Provide feedback on key projects and marketing campaigns.
    • Adhere to company policies and procedures.

    About You! Training provided, but successful candidates will demonstrate:

    • Engaging personality with rapid rapport-building skills.
    • Exceptional communication skills (verbal and written).
    • Self-motivated with a positive and "can-do" attitude.
    • Advanced Excel skills.

    What You Can Expect:

    • A voice! Your opinions are valued
    • A great working environment with supportive colleagues.
    • Learning opportunities, including subscriptions and training courses.
    • Regular social events.
    • Flexible working arrangements.
    • Enhanced Parental Leave.
    • Volunteer Days.
    • Cycle to Work Scheme.
    • Birthday Annual Leave and more!

    If this opportunity is of interest to you, please apply with an updated CV and someone will be in touch.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Derby, Derbyshire
  • Job Location Postcode: DE24 1AA
  • Job Location Latitude: 52.908149
  • Job Location Longitude: -1.445571
  • Job Location Region: East Midlands
  • Job Location Outcode: DE24
  • Job Location Parish: Derby, unparished area
  • Job Location Constituency: Derby South
  • Job Location District: Derby
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 27000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP27000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Derby, Derbyshire, Daniel Burrows

  • Hits: 354

Written on . Posted in Office and Commercial Support.

Temp Administrator in Harborough

  • Expires At: 2024-05-07 10:20
  • Source ID: 1712
  • Client ID: 1
  • Contact Name: Lauren Regan
  • Contact Email: laurenr@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: laurenr.88407.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082404_1712658029
  • Job Title: Temp Administrator
  • Job Type: Temporary
  • Job Start Date: 2024-04-09
  • Job Description:

    Temporary Receptionist Role / Leicester/ Pay up to £12.00 per hour

    Are you immediately available on the lookout for a receptionist role based in Milton Keynes?

    Then look no further because this role is exactly what you are looking for!!

    This role is looking for the successful candidate to start immediately on a temp basis!

    Role Details

    • Temporary contract
    • 5 hours a week
    • Fully office based
    • £12.00 per hour

    Daily Duties

    • Be the point of contact at reception
    • Ensure the reception area is welcoming, attractive and comfortable at all times and when appropriate, arrangements are made to meet individual's needs.
    • Carry out a range of Administrative tasks to support the team
    • Ensure that assigned tasks are completed and delivered in a timely, efficient and accurate manner.

    Requirements

    • Experience working within Administration/Reception
    • Experience using Microsoft office (Excel and Outlook)

    This fantastic opportunity won't be around for long so to avoid any disappointment APPLY as soon as possible

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Lutterworth, Leicestershire
  • Job Location Postcode: LE17 4AF
  • Job Location Latitude: 52.455456
  • Job Location Longitude: -1.200978
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE17
  • Job Location Parish: Lutterworth
  • Job Location Constituency: South Leicestershire
  • Job Location District: Harborough
  • Salary Currency: GBP
  • Salary From: 11
  • Salary To: 13
  • Salary Period: hour
  • Salary Description: GBP11.00 - GBP13.00 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Lauren Regan, Lutterworth, Leicestershire

  • Hits: 186

Written on . Posted in Office and Commercial Support.

Temp Receptionist in Leicester

  • Expires At: 2024-05-07 10:18
  • Source ID: 1711
  • Client ID: 1
  • Contact Name: Lauren Regan
  • Contact Email: laurenr@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: laurenr.32697.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082403_1712657904
  • Job Title: Temp Receptionist
  • Job Type: Temporary
  • Job Start Date: 2024-04-09
  • Job Description:

    Temporary Receptionist Role / Leicester/ Pay up to £12.00 per hour

    Are you immediately available on the lookout for a receptionist role based in Milton Keynes?

    Then look no further because this role is exactly what you are looking for!!

    This role is looking for the successful candidate to start immediately on a temp basis!

    Role Details

    • Temporary contract
    • 5 hours a week
    • Fully office based
    • £12.00 per hour

    Daily Duties

    • Be the point of contact at reception
    • Ensure the reception area is welcoming, attractive and comfortable at all times and when appropriate, arrangements are made to meet individual's needs.
    • Carry out a range of Administrative tasks to support the team
    • Ensure that assigned tasks are completed and delivered in a timely, efficient and accurate manner.

    Requirements

    • Experience working within Administration/Reception
    • Experience using Microsoft office (Excel and Outlook)

    This fantastic opportunity won't be around for long so to avoid any disappointment APPLY as soon as possible

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: LE1 1AJ
  • Job Location Latitude: 52.636411
  • Job Location Longitude: -1.1274
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 11
  • Salary To: 13
  • Salary Period: hour
  • Salary Description: GBP11.00 - GBP13.00 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Lauren Regan, Leicester, Leicestershire

  • Hits: 199

Written on . Posted in Office and Commercial Support.

Customer Service Administrator in Charnwood

  • Expires At: 2024-05-07 10:11
  • Source ID: 1710
  • Client ID: 1
  • Contact Name: Lauren Regan
  • Contact Email: laurenr@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: laurenr.64573.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082402_1712657518
  • Job Title: Customer Service Administrator
  • Job Type: Temporary
  • Job Start Date: 2024-04-09
  • Job Description:

    Temporary Customer Service Administrator / Loughborough / £11.00 per hour

    Do you have a passion for customer service? Are you immediately available? Or are you looking for a new career venture? Then look no further because this role is the role for you!

    This role is looking for the successful candidate to start immediately on a temp basis!

    Role Details

    • Temporary contract
    • Full time
    • £13.50 per hour
    • Office Based

    Roles & Responsibilities

    • Responsible for managing customer relationships
    • Full ownership of customer queries and follow through to resolution
    • Have a flexible and willing approach to change working processes
    • Answering incoming calls and emails.
    • Responsible for offering a 5* customer experience

    Ideal Candidate

    • Ability to build and maintain relationships
    • Passion for customer service
    • Customer Service experience (Not essential)
    • Positive and Flexible approach to a can-do matter

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: LE11 1AF
  • Job Location Latitude: 52.771433
  • Job Location Longitude: -1.200632
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 11
  • Salary To: 13
  • Salary Period: hour
  • Salary Description: GBP11.00 - GBP13.00 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Lauren Regan, Loughborough, Leicestershire

  • Hits: 208

Written on . Posted in Office and Commercial Support.

Customer Service Advisor

  • Expires At: 2024-05-06 14:27
  • Source ID: 1706
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.26921.13268@macildowie.aplitrak.com
  • Job Reference: HQ00077162_1712586456
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Administrator working for a growing organisation based in Enderby.

    This is a permanent full time position which offers hybrid working.

    THE ROLE & YOUR RESPONSIBILITIES:

    To answer calls and take claim ownership where possible
    Deal with queries across all departments within Hallmark
    Excellent listening and communication skills
    Professional telephone manner at all times
    Communicate with other functions to ensure smooth call transfers
    Follow policy and procedures in line with expectations
    Think on your feet and adapt to different client and call types
    Work to deadlines and ensure call-backs and diary arrangements are delivered as expected
    Look to reduce waste and handle calls in an efficient time-frame

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have experience of handling customer queries. You must have strong communication skills and be IT literate.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 0aa
  • Salary Currency: GBP
  • Salary From: 20020
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP20020 - GBP25000 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 268

Written on . Posted in Office and Commercial Support.

Administrator in Charnwood

  • Expires At: 2024-05-06 14:23
  • Source ID: 1705
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.65061.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079858_1712586207
  • Job Title: Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for an Administrator working for a business based in Loughborough.

    Full time and part time applicants will be considered working within a small office environment.

    THE ROLE & YOUR RESPONSIBILITIES:

    Customer liaison
    Providing sales quotations
    Process customer orders and raise contracts
    Updating of electronic records
    Control of the purchase ledger, ensuring payments are being made
    Processing invoices
    Health & Safety Administration, booking in safety checks
    Looking after the company vehicle i.e tax, MOT, insurance
    General administration duties

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered for this position you must have a minimum of 3 years administration experience with customs and dispatch experience. You must be computer literate and have excellent communication skills.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le11 1jt
  • Job Location Latitude: 52.780381
  • Job Location Longitude: -1.203804
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 23000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP23000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 200

Written on . Posted in Office and Commercial Support.

Customer Service Administrator in North West Leicestershire

  • Expires At: 2024-05-06 14:08
  • Source ID: 1704
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.28624.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080512_1712585313
  • Job Title: Customer Service Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Administrator working for a business based in Coalville. The role will be to provide daily support within the service department team by being an interface with the customer, handling service requests and providing timely assistance to mobile engineers ensuring that all parts and technical assistance is available when required. To work as a team with the day to day running of the service office to ensure maximum efficiency, using the SAP system as the prime tool.

    This is a fully office based full time permanent position working Monday to Friday.

    THE ROLE & YOUR RESPONSIBILITIES:

    Taking / logging incoming work from customers
    Effectively deal with all customer service enquiries, advising and actioning accordingly, with organised and effective follow ups, taking ownership of the problem from start to finish, and be the first point of contact for customers.
    Create job cards / notifications via SAP and identify / order parts for engineers.
    Plan engineer's daily workload, effectively and efficiently
    Assist with maintaining control of parts within the Service Centre and carryout regular audits / reporting to manage stock control, ensure that engineer's returns are handled promptly / daily.
    Receive and book in deliveries, prepare parcels for dispatch to customers and engineers.
    Prepare and provide estimates to customer and subsequently follow up to ensure whenever possible their conversion
    Follow up service visits with regular follow up calls
    Manage the completion of open TB's, liaising with the Regional Service Manager and arranging engineers accordingly.
    Carry out admin tasks as required for the benefit of the service operation
    Assist with H&S aspects & audits as required
    Plan and efficiently manage machines in the region on contract maintenance, including maintenance of the contract planner
    Manage engineer job sheets for correct and accurate completion and record non-compliance or poor completion.
    Effectively manage warranty returns.
    Carryout and audit regular department KPI's as instructed
    Willingly carry out other duties commensurate with your role.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    It would be an advantage if you have experience of dealing with engineers, planning, administration and strong customer service experience.

    You must be computer literate and confident on the telephone.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Coalville, Leicestershire
  • Job Location Postcode: le67 3fp
  • Job Location Latitude: 52.730895
  • Job Location Longitude: -1.371814
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE67
  • Job Location Parish: North West Leicestershire, unparished area
  • Job Location Constituency: North West Leicestershire
  • Job Location District: North West Leicestershire
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Coalville, Leicestershire

  • Hits: 183

Written on . Posted in Office and Commercial Support.

Administration Assistant in Leicester

  • Expires At: 2024-05-06 14:06
  • Source ID: 1703
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.89004.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081266_1712585213
  • Job Title: Administration Assistant
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Part Time Administration Assistant to support the Senior Management Team which includes Communications, Marketing and Events, Procurement and Donations, support to the Board of Trustees. The main task is to provide comprehensive office administrative, support to the CEO, Senior Management team and the Board of Trustees.

    This is a permanent part time position (30 hours) working Monday to Friday.
    Some evening and weekend work will be required from time to time, including attending Board Meetings. Notice will be given for when this is required

    THE ROLE & YOUR RESPONSIBILITIES:

    Sending / receiving emails on behalf of the Chief Executive
    Supporting the Chief Executive at multi agency meetings, taking and distributing accurate minutes
    Assisting the Chief Executive in preparing tenders and funding applications
    Arranging and facilitating Senior Management and Operational Management team meetings, including the taking and distribution of accurate minutes
    Organising and arranging staff away days and staff events
    Supporting the Chief Executive with the completion of Board reports
    Arranging and facilitating Board meetings, collating papers, taking and distributing minutes
    Assisting with the recruitment of Board Members and Volunteers
    Being the key point of contact for the Board of Trustees, when arranging events and activities, liaising with Board Members as required
    Assisting the Senior Management team with the interview and selection processes of new staff
    Marketing and communications
    Donations


    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills, knowledge of data protection and GDPR, strong communication skills and you must be ITU literate.

    Experience of working in the voluntary sector would be desirable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 1aa
  • Job Location Latitude: 52.632123
  • Job Location Longitude: -1.124988
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP24000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 227

Written on . Posted in Office and Commercial Support.

Customer Service Administrator in Charnwood

  • Expires At: 2024-05-06 14:01
  • Source ID: 1702
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.93450.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080882_1712584915
  • Job Title: Customer Service Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Administrator working for a business based in Shepshed. The role will be to provide effective Technical support to a network of distributors, staff and end users.

    This is a permanent full time position, office based

    THE ROLE & YOUR RESPONSIBILITIES:

    Prioritise and process customer queries and requests submitted by telephone, email or live chat

    Be the main point for technical advice for all stakeholders

    Work with the wider customer services team to deliver technical advice and solutions

    Progress and chase all warranty queries whilst keeping the customer informed throughout

    Ensure all administration is completed to a high level

    Use our internal database systems and technology to deliver great and accurate customer service

    Ad hoc projects as assigned by Customer Service Manager

    Carry out any other reasonable tasks as required

    Ensure the Company position is robustly explained to customers

    Implement the Company returns and warranty processes

    Identify and highlight opportunities to enhance the Customer Experience

    Strive to achieve outcomes that are mutually understood by the Company and the Customer

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    After sales experience
    Strong customer service skills
    Strong administration skills
    Ability to work accurately under pressure and meet deadlines
    High degree of attention to detail
    Good IT skills with good working knowledge of Microsoft Office / Windows
    Enthusiasm & an excellent team player
    Excellent telephone manner with the ability to communicate effectively
    Skilled at managing difficult messages to customers and dealing with customer responses

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le12 9nh
  • Job Location Latitude: 52.761995
  • Job Location Longitude: -1.300265
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE12
  • Job Location Parish: Shepshed
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: GBP24000.00 - GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 190

Written on . Posted in Office and Commercial Support.

Technical Services Administration Assistant in Blaby

  • Expires At: 2024-05-06 14:00
  • Source ID: 1701
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.30848.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081323_1712584825
  • Job Title: Technical Services Administration Assistant
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Technical Services Administration Assistant working for a business based in Leicester. Provide Administration Support to the Engineering and Technical Team.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To work within the Fleet services, OE Engineering and Quality team in administration support, managing phone traffic during contracted hours and in support of the Duty Fleet Engineer.
    To manage the team holiday planner and absence records.
    To support a team of Technical Services Engineers in their duties of providing data trend analysis around component failure rates and types, through warranty data extracts.
    Dealing with all clerical aspects of warranty claims:
    Collating information and maintain the database.
    Apportioning vendor invoices to each claim.
    Ensuring that the presentation of data is consistent.
    Submitting warranty claims to our parent company.
    Applying credit notes to claims when settled by our parent company.
    Closing off warranty claims
    Preparing reports.
    Assisting with the administration of training courses:
    Manage training delegate schedule and attendance records.
    Reconcile invoices and chase payments due.
    Ensure that buffets and refreshments are ordered.
    To collate the maintenance and service provider audit data and track outstanding actions and advisory items, as well as maintain the due dates for revisits.
    To always provide first class customer service, being an office-based assistance in all telephone answering and end-user communications where necessary.
    Communicate customer perceptions and objectives within the company, to influence company strategies.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:


    Provide customer and market reports as requested from time to time from other departments under instruction from the Technical Services Manager.

    Support the un-manned reception by meeting guests and taking office deliveries when required.

    Support the development and implementation of marketing material and events as may be required.

    Liaise with other companies within the group regarding international business.

    Carry out any other duties that may be reasonably expected

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 0al
  • Job Location Latitude: 52.583332
  • Job Location Longitude: -1.209052
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Narborough
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: Up to GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 149

Written on . Posted in Office and Commercial Support.

Administrator in Leicester

  • Expires At: 2024-05-06 13:58
  • Source ID: 1700
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.89772.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080812_1712584697
  • Job Title: Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Administrator working for a small business based in Leicester. The role will contribute to the efficient working of the Operations and Finance Department by executing daily tasks with strong attention to detail and effective management of their workload. This role will utilise good administrative qualities, time management skills, and effective problem solving to ensure success. Ability to work with spreadsheets at an intermediate level would be an advantage.
    Reporting to the Operations Support Manager.

    This position is a full time permanent position

    This role offers hybrid working and equipment is provided.

    THE ROLE & YOUR RESPONSIBILITIES:

    Producing high quality Management Information for Senior Management and Director level.

    Assisting the Finance Team with administrative and data entry tasks, with basic levels of reconciling figures.

    Liaising with Suppliers and Contractors - mainly those providing Maintenance and Repair services.

    Maintaining and Managing logs for Site Issues, Audit Scores, Meter Readings etc.

    Using EPOS software to produce reports for Senior Management.

    Reviewing Sites banking performance and liaising with Site Managers to ensure this is at a high level of performance.

    Responsible for overview of Supplier's risk assessments.

    Support the Operations Support Manager with adhoc tasks when required.

    Reception, Administrative and Finance support, when required

    Perform all other adhoc duties as assigned

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Experience within an administrative role an advantage
    A financial awareness, or previous experience an advantage
    Strong Microsoft Office skills, especially Excel (lookups, pivot tables)
    Ability to show initiative and take responsibility
    Ability to work effectively as part of a team or as an individual
    Good communication and problem-solving skills

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le4 7sl
  • Job Location Latitude: 52.663119
  • Job Location Longitude: -1.112703
  • Job Location Region: East Midlands
  • Job Location Outcode: LE4
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester East
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 247

Written on . Posted in Office and Commercial Support.

Sales Administrator in Charnwood

  • Expires At: 2024-05-06 13:55
  • Source ID: 1699
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.32808.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080724_1712584533
  • Job Title: Sales Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Sales Administrator for a well established business based in Loughborough.
    You will be working in the Sales Order Processing Team assisting our Customers with Product Information, Stock Availability, Pricing and Processing the Sales Orders received.
    Providing the Customers with Product Information is done several ways, most of time with the customer calling the Order Processing Team or emailing the team shared inbox.
    The Order Processing Team also assist our Sales Managers and Customer Services Team with Product Information, Stock Availability and Pricing.
    As well as providing Product Information and Processing Sales Order there are also general Admin Queries involved in the role, these ranges from investigating and resolving incorrect Deliveries, Back Order Updates, Invoice Queries and Customer Returns.
    We are also in the process of upgrading our ERP System, implementation is next year so there will be opportunity to assist with transferring Customer & Product Data and developing new Order Processes.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    Answers Customer calls and providing Product Information, or taking the relevant details to provide a Customer Call Back

    Monitoring a shared inbox and responding to any Customer Inquiries in a timely manner

    Sales Order Processing, ensuring all orders for next day are processing by 3.30pm and working closely with the Warehouse to ensure these are despatch as soon as possible to meet Customer delivery requirements

    Provide a high level of Customer service at all times, seeing enquiries and complaints through from initial contact to resolution in an efficient and timely manner

    Arranging collections and deliveries in and around the UK

    Ensuring that Customers are given accurate information and delivery times to assist them in their production scheduling and keeping Opera updated with correct information & dates

    Working closely with other Departments in IMS to ensure the smooth running of business, achieve targets and maintain a high level of customer service at all times

    Investigating and resolving invoice queries, and raising credits if and when required

    Working closely with Sales Managers to maximise sales providing high Customer Service

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Confident in communicating over the telephone, from Customers to Suppliers through to Management

    Be literate and numerate

    Able to organise and prioritise workload effectively

    Computer literate, with experience of Email software & Microsoft Office Packages, including Word and Excel

    Have the ability to work under pressure and to tight deadlines

    Confident in and able to work within a team to achieve targets

    Able to work from your own initiative and ability to problem solve

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le12 9nh
  • Job Location Latitude: 52.761995
  • Job Location Longitude: -1.300265
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE12
  • Job Location Parish: Shepshed
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 25410
  • Salary To: 25410
  • Salary Period: annum
  • Salary Description: Up to GBP25410.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 155

Written on . Posted in Office and Commercial Support.

Administrator -Temporary in Leicester

  • Expires At: 2024-05-06 13:52
  • Source ID: 1698
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.39722.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080558_1712584359
  • Job Title: Administrator -Temporary
  • Job Type: Temporary
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a temporary Receptionist working for a business based in Leicester City Centre.

    This is a full time position for a week working Monday - Thursday 9am - 5pm and Friday is 9am - 1pm

    THE ROLE & YOUR RESPONSIBILITIES:

    Administration
    Invoicing
    Booking travel and accommodation
    Assisting covering reception and switchboard.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    It would be of a benefit if you have switchboard experience but it is essential that you have reception experience and be immediately available.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 1aa
  • Job Location Latitude: 52.632123
  • Job Location Longitude: -1.124988
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 12
  • Salary To: 12
  • Salary Period: hour
  • Salary Description: Up to GBP11.50 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 162

Written on . Posted in Office and Commercial Support.

Customer Service in Blaby

  • Expires At: 2024-05-06 13:50
  • Source ID: 1697
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.89085.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080453_1712584244
  • Job Title: Customer Service
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential.

    This is a full time permanent position which is fully office based.

    THE ROLE & YOUR RESPONSIBILITIES:

    Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required.

    Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters.

    Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day.

    Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures.

    When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures.

    Taking customer credit card payments when necessary and recording the details accurately on the stipulated form.

    Prompt and accurate filing of the office's paperwork.

    Carrying out mail room duties as needed.

    Any other duties determined from time to time by the Operations Manager.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered it would be an advantage that you have dealt with engineers but it is not essential. You must have strong customer service skills, excellent communication skills, administration skills and have the ability to multi task.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1sa
  • Job Location Latitude: 52.595726
  • Job Location Longitude: -1.191306
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Enderby
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 24500
  • Salary To: 24500
  • Salary Period: annum
  • Salary Description: Up to GBP24500.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 150

Written on . Posted in Office and Commercial Support.

Office Manager in North West Leicestershire

  • Expires At: 2024-05-06 13:48
  • Source ID: 1696
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.15415.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081933_1712584091
  • Job Title: Office Manager
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Office Manager working for a business based in Ashby de la Zouch.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    Organising meetings and managing databases
    Booking transport and accommodation
    Organising company events and conferences
    Ordering stationery and IT equipment
    Dealing with correspondence, complaints and queries
    Preparing letters, presentations and reports
    Supervising and monitoring the work of administrative staff
    Processing invoices and managing office budgets
    Implementing and maintaining procedures/office administrative systems
    Organising induction programmes for new employees
    Ensuring that health and safety policies are up to date
    Attending meetings with senior management
    Assisting the organisation's HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have strong administration, organisational and office management skills. You must be computer literate, can deal with pressure and have the ability to work in a fast paced environment

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Ashby-De-La-Zouch, Leicestershire
  • Job Location Postcode: le65 2ab
  • Job Location Latitude: 52.75931
  • Job Location Longitude: -1.481462
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE65
  • Job Location Parish: Ashby-de-la-Zouch
  • Job Location Constituency: North West Leicestershire
  • Job Location District: North West Leicestershire
  • Salary Currency: GBP
  • Salary From: 27000
  • Salary To: 32000
  • Salary Period: annum
  • Salary Description: GBP27000.00 - GBP32000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Ashby-De-La-Zouch, Leicestershire

  • Hits: 179

Written on . Posted in Office and Commercial Support.

Customer Service German Speaking in Charnwood

  • Expires At: 2024-05-06 13:45
  • Source ID: 1695
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.55777.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079536_1712583905
  • Job Title: Customer Service German Speaking
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a German Speaking Customer Service Coordinator working for a business based in Loughborough. In this role you will be the main point of contact for all customers via email and telephone. You will be required to deal with order processing, handling enquiries and dealing with customer complaints in an efficient and friendly manner.

    This is a permanent, full time position

    THE ROLE & YOUR RESPONSIBILITIES:

    To take incoming calls from customers via telephone, fax and email.

    To ensure orders and sample requests are processed immediately.

    To liaise with the Commercial Department with regard to out of stock items or 'specials'.

    To advise customers of any delays or problems and continue to keep them informed.

    To advise the Accounts Department and Sales Managers of any discrepancies on credit limits.

    To inform Team Leader of any issues affecting Customer Service.

    To maintain any paperwork/filing on a daily basis.

    To adhere to all general office procedures.

    To investigate all credits and returns fully and action where necessary.

    To report all quality failures by warehouse or external carriers promptly via the correct procedures.

    To keep up to date all information held on the country profiles for shared use.

    To produce export documentation where necessary

    To dispatch all sampling materials following new launches as instructed by the Sales Managers.

    To inform Sales Manager of any additional sampling needs of the customer.

    To provide sales information to the Sales Managers as requested.

    To obtain a good working knowledge of all export markets by working closely with other members of the team

    To provide assistance and support to any member of the team as and when requested.

    To provide assistance in other areas of the customer services department, and be fully aware of all customer service procedures.

    Take ownership to learn and improve product knowledge.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Fluent German and English.
    Excellent written and verbal English skills.
    Experience and thorough understanding of exporting products to overseas markets (shipping etc) including the production of export documentation
    Strong computer literacy in MS Office
    1yr min export Customer Services experience.
    Able to multi-task
    See tasks to conclusion
    Organised
    Pro-active and a team player

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le11 1jt
  • Job Location Latitude: 52.780381
  • Job Location Longitude: -1.203804
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 111

Written on . Posted in Office and Commercial Support.

Customer Service Executive

  • Expires At: 2024-05-06 13:41
  • Source ID: 1694
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.45362.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079425_1712583704
  • Job Title: Customer Service Executive
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for Customer Service Advisors working for a growing business based in Ashby de la Zouch.

    The Customer Service Role is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.

    This is a fully office based permanent position working Monday to Friday.


    THE ROLE & YOUR RESPONSIBILITIES:

    Manage existing client relationships by making and taking client communications, either by phone or email.

    Act as the interface between Sales, Operations Finance functions and our customers.

    To plan, schedule and facilitate customer care appointments and using the company sales process and defined pricing and policies of the business,

    Maximise retention performance, growth potential and reduce revenue losses in the assigned customer base in line with company expectations.

    Works closely with immediate customer service colleagues, sales, and marketing leadership teams, as well as regional Service Operations, Credit Control, Billing and IT to enhance the service offering available to their portfolio of customers.

    Use the company defined IT systems to effectively manage customer query resolution cases, pipelines, report activity, track sales, send contracts to clients, book appointments and communicate both internally and externally in a professional manner.

    Ensures all data which is inputted is accurate specifically when completing tasks such as order creation, customer instruction details, customer account creation and invoicing requirements.

    Attend internal meetings and trainings fully prepared with relevant current data on customer demand requirements and market opportunities, promoting a positive and professional customer orientated approach to ensure the high standards required by the company for customer service

    Follow the Company policies for team members, especially but not limited to the Commercial DOA, Pricing book, SFDC policies, Tender and bidding processes and standard codes of Ethics and Health and Safety that ensure the business is a great place to work for all team members.

    Carry out market research and maintain knowledgeable about the Washroom and consumable markets in the defined territory, including awareness of competitor activity and new legislation, sharing with your team members and sales leadership teams as appropriate.

    Investigate, analyse, and resolve customer satisfaction complaints and service issues from assigned accounts and manage the cancellation applications and log in accordance with company processes and policies.

    To drive customer focus and ownership throughout the business to ensure the speedy resolution of customer queries.

    To consistently follow the business process when updating business systems and records to ensure customer details are kept accurate and up to date.

    To highlight any areas of non-compliance to the appropriate Functional Managers so that these can be managed in a consistent manner.

    To build strong relationships with all colleagues and internal customers to ensure that all external customers experience excellent levels of service.

    To achieve the agreed administration KPI's and standards set


    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Essential:
    Administration experience in a Sales or Customer facing Contact Centre environment

    Experience in the consistent use of different systems and Microsoft software packages

    Experience in the ability to meet robust targets that focus on customer care and attention to detail.

    Desirable:
    Knowledge of the washroom or consumable industry markets.

    Industry relevant sales experience is not essential.

    Able to understand Sales related IT systems (Salesforce.com) and use them effectively to manage pipelines and sales activity.

    Outbound calling - soft selling skills

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Ashby-De-La-Zouch, Leicestershire
  • Job Location Postcode: le56 1nu
  • Salary Currency: GBP
  • Salary From: 28000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: Up to GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Ashby-De-La-Zouch, Leicestershire

  • Hits: 111

Written on . Posted in Office and Commercial Support.

Customer Support Coordinator in Blaby

  • Expires At: 2024-05-06 13:39
  • Source ID: 1693
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.61640.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078650_1712583544
  • Job Title: Customer Support Coordinator
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Sales Support Administrator working for a business based in Leicester. This role will be to assist in day to day administrative tasks whilst maintaining elevated levels of customer service.
    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To forge and maintain strong relationships with our customers
    Ordering vehicles with our dealer network for both personal and business customers
    Arranging all financial documentation in accordance with the customers contract
    Dealing with customer enquiries via email and telephone
    To ensure all paperwork is accurate before being processed by the accounts department
    Performing a wide range of office and administrative tasks whilst working closely with the sales and account management team
    Providing our clients with regular updates

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills
    Excellent communication skills
    Ability to prioritise workload
    High attention to detail
    Flexible working approach
    Professional attitude
    Enthusiastic
    Punctual & reliable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1rj
  • Job Location Latitude: 52.61333
  • Job Location Longitude: -1.192903
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP22000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 154

Written on . Posted in Office and Commercial Support.

Mechanical Project Manager in Blaby

  • Expires At: 2024-05-06 13:35
  • Source ID: 1692
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.90203.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081976_1712583329
  • Job Title: Mechanical Project Manager
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    We are seeking an experienced Mechanical Project Manager to support our team deliver a range projects across England. The business we are recruiting for is based in Glenfield. You should have a background in mechanical project management, with business skills and acumen, budgeting and analysis.
    You will be tasked with looking after a multitude of projects ranging from commercial, student accommodation to large scale residential projects. Role will involve responsibility for schedules, budgets, Health & Safety and overall profitability of Mechanical projects. You will primarily office based with travel to sites as and when needed mainly in the midlands but some are out of town therefore willing to work away.
    You will have performed a similar role in the past and have demonstrated delivery of all the key components. You will be a good communicator, meet tight deadlines, and be a self-starter.

    This is a full time permanent position which offers hybrid working.

    THE ROLE & YOUR RESPONSIBILITIES:

    Creation and management of Project Plans, monitoring and tracking performance to ensure timescales and targets are met

    Maintenance and implementation of the Project Issues Register

    Provision of written weekly, monthly, quarterly and ad hoc reports in conjunction with a scheduled meeting

    Monitoring and reporting progress, identifying issues, opportunities or non-conformities throughout the projects and developing and implementing or suggesting improvements or corrective actions

    Interacting with colleagues and sub-contractors to optimise delivery arrangements and ensure the quality of delivery

    Ensure all programme documentation is clearly written and suitable for its intended audience

    Engaging stakeholders scheduling regular programme update meetings, both remotely and face to face

    Oversee the end-to-end delivery of projects, ensuring all parts of the process deliver a high-quality, efficient, supportive and value for money service

    Acting as the principle point of contact with project clients

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    2-3 years experience
    Degree level qualification in building services HNC or HND
    Experience of successfully delivering end to end project management including managing multiple projects, project planning (essential)

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le3 8bt
  • Job Location Latitude: 52.650799
  • Job Location Longitude: -1.203359
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE3
  • Job Location Parish: Glenfields
  • Job Location Constituency: Charnwood
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 40000
  • Salary To: 55000
  • Salary Period: annum
  • Salary Description: GBP40000.00 - GBP55000.00 per annum
  • Job Function: Project and Programme Management
  • Job Function Key: Project and Programme Management
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 182

Written on . Posted in Office and Commercial Support.

Customer Service/Administration in Charnwood

  • Expires At: 2024-05-06 13:31
  • Source ID: 1691
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.30518.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078596_1712583107
  • Job Title: Customer Service/Administration
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for Customer Service Administrators working for a business based in Loughborough. Work as part of a team to create an excellent customer experience, handling customer accounts, orders and complaints via telephone, online chat and email.

    This is a 40 hour week permanent position Monday to Friday fully office based.

    THE ROLE & YOUR RESPONSIBILITIES:

    Providing quotes to the customer
    Processing customer orders
    Dealing with customer queries and complaints via email, telephone and web chat
    Product support
    Responding to customer reviews
    Processing returns
    Dealing with ad hoc tasks

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must possess strong customer service and administration skills. You must be IT literate and have the ability to work under pressure and prioritise your work load.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le11 1jt
  • Job Location Latitude: 52.780381
  • Job Location Longitude: -1.203804
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 21840
  • Salary To: 21840
  • Salary Period: annum
  • Salary Description: Up to GBP21840.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 155

Written on . Posted in Office and Commercial Support.

Travel Sales Advisor in Harborough

  • Expires At: 2024-05-06 09:25
  • Source ID: 1689
  • Client ID: 1
  • Contact Name: Lauren Regan
  • Contact Email: laurenr@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: laurenr.57369.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082378_1712568348
  • Job Title: Travel Sales Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    Travel Sales Advisor

    09:00 - 18:15, Monday to Friday (weekend work is required)

    £20,000 - £22,000 + uncapped commission

    Market Harborough, office based

    Are you passionate about providing exceptional customer service with a passion for sales? Do you thrive in a fast-paced environment where you can make a difference? If so, we have the perfect opportunity for you! As a Sales Advisor, you will play a crucial role in representing a leading travel brand and ensuring that every customer interaction is nothing short of outstanding.

    The role:

    • Being a brand ambassador and demonstrating in-depth product knowledge to meet and exceed customer needs.
    • Maximising sales opportunities by engaging with customers, identifying buying signals, and providing solutions in a warm and genuine manner.
    • Creating excitement about our holiday offerings and building rapport with customers to establish trust and loyalty.
    • Taking ownership of all customer interactions across various channels, including phone, email, and live chat, to ensure customer satisfaction and loyalty.
    • Proactively contacting customers to promote offers, services, and updates related to their holiday plans.
    • Providing customers with information and support to ensure a stress-free travel experience.
    • Collaborating with other departments to overcome barriers and fulfil customer queries.
    • Using all available systems accurately to inform, record, and fulfil customer needs.
    • Adhering to regulatory requirements and company policies to ensure integrity and accuracy of bookings.

    The Candidate:

    • Strong sales/service experience of at least 6 months.
    • A passion for customer care and a genuine desire to exceed customer expectations
    • Excellent geographical knowledge.
    • GCSE level or equivalent, including Maths & English.
    • Proficiency in written and verbal communication skills.
    • Computer literacy in Word, Excel, and Outlook.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Market Harborough, Leicestershire
  • Job Location Postcode: LE16 9HW
  • Job Location Latitude: 52.465042
  • Job Location Longitude: -0.91361
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE16
  • Job Location Constituency: Harborough
  • Job Location District: Harborough
  • Salary Currency: GBP
  • Salary From: 20000
  • Salary To: 22500
  • Salary Period: annum
  • Salary Description: GBP20000.00 - GBP22500.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Lauren Regan, Market Harborough, Leicestershire

  • Hits: 867

Written on . Posted in Office and Commercial Support.

Branch Team Leader in Ashfield

  • Expires At: 2024-05-02 15:39
  • Source ID: 1679
  • Client ID: 1
  • Contact Name: Daniel Burrows
  • Contact Email: danielb@macilowie.com
  • Contact Phone: 01159470200
  • Days To Advertise: 28
  • Application Email: danielb.03437.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081463_1712245148
  • Job Title: Branch Team Leader
  • Job Type: Permanent
  • Job Start Date: 2024-04-04
  • Job Description:

    Job Title: Branch Team Leader

    Location: Chesterfield / Kirkby in Ashfield

    Schedule: Monday to Friday, with 2-3 Saturdays a month (paid overtime)

    Salary: £25,000 - £28,000 Doe

    The company is a dynamic and growing company committed to delivering exceptional service to its customers. Taking pride in fostering a collaborative and inclusive work environment that values innovation, integrity, and continuous improvement.

    As the Branch Team Leader, you will play a crucial role in overseeing the day-to-day operations of our branch. Your responsibilities will include managing a team, ensuring efficient work flow, and maintaining a high level of customer satisfaction. This is a Monday to Friday role, with the expectation of working 2-3 Saturdays a month with paid overtime.

    Key Responsibilities:

    • Lead and motivate a team of employees to achieve performance targets and deliver exceptional customer service.
    • Oversee daily operations.
    • Collaborate with other departments to streamline processes and improve overall efficiency.
    • Conduct regular team meetings to communicate goals, provide feedback, and address any challenges.
    • Ensure compliance with company policies, procedures, and safety standards.
    • Monitor and analyse key performance indicators to identify areas for improvement.

    Qualifications:

    • Previous experience in a leadership or supervisory role.
    • Strong customer service experience
    • Strong organisational and multitasking abilities.
    • Excellent communication and interpersonal skills.
    • Proven track record of achieving and exceeding performance targets.
    • Ability to work effectively under pressure and adapt to changing priorities.

    Schedule and Compensation:

    • Monday to Friday schedule, 8:45 to 16:45
    • 2-3 Saturdays a month with paid overtime.
    • Competitive salary commensurate with experience.

    Please apply with an updated CV and one of our team will be in touch.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Kirkby-In-Ashfield, Nottinghamshire
  • Job Location Postcode: NG17 1AA
  • Job Location Latitude: 53.123646
  • Job Location Longitude: -1.26408
  • Job Location Region: East Midlands
  • Job Location County: Nottinghamshire
  • Job Location Outcode: NG17
  • Job Location Parish: Ashfield, unparished area
  • Job Location Constituency: Ashfield
  • Job Location District: Ashfield
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Kirkby-In-Ashfield, Nottinghamshire, Daniel Burrows

  • Hits: 181

Written on . Posted in Office and Commercial Support.

Customer Service Advisor

  • Expires At: 2024-04-23 12:55
  • Source ID: 1635
  • Client ID: 1
  • Contact Name: Phoebe Mills
  • Contact Email: phoebem@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: phoebem.48784.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080014_1711457730
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-03-26
  • Job Description:

    Position: Customer Service Advisor

    Salary: £22,250 per annum, plus commission

    Contract: Full-time, permanent

    Location: Leamington Spa, Warwickshire

    Key Responsibilities:

    • Provide exceptional customer service to clients, ensuring a positive impact
    • Handle a substantial volume of calls while upholding quality standards and regulatory compliance
    • Maintain meticulous and precise customer records to facilitate streamlined processes
    • Manage inbound and outbound customer calls with professionalism and efficiency

    Requirements:

    • Willingness to undergo training, regardless of prior customer service experience (no experience required)
    • Ability to thrive in a dynamic and busy work environment
    • Exceptional communication skills to engage effectively with clients

    Working Arrangements:

    • Monday to Friday, on-site work required

    If you believe you possess the necessary skills for this role and are eager to explore it further, please apply today with an up-to-date CV.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Warwick, Warwickshire
  • Job Location Postcode: Cv34 1aa
  • Salary Currency: GBP
  • Salary From: 20250
  • Salary To: 22250
  • Salary Period: annum
  • Salary Description: GBP20250 - GBP22250.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Phoebe Mills, Warwick, Warwickshire

  • Hits: 256

Written on . Posted in Office and Commercial Support.

Office Facilities and Administration Coordinator in Blaby

  • Expires At: 2024-04-17 16:36
  • Source ID: 1620
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.36808.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082074_1710952561
  • Job Title: Office Facilities and Administration Coordinator
  • Job Type: Permanent
  • Job Start Date: 2024-03-20
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Office Assistant working for a business based in Leicester. An exciting and challenging role reporting directly to the HR & Facilities Manager, the position
    involves assisting in the day-to-day running of the head office. This includes developing new
    initiatives and ensuring departmental KPI's are achieved.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:


    Ensure that the building is opened and closed at the appropriate hours of the
    day, enabling staff to begin work at their stated times.

    Ensure all calls to the company switchboard are answered

    Ensure that all visitors are greeted and dealt with promptly.

    Open and distribute the post each day and manage all deliveries to the office.

    Management of bookings of meeting rooms.

    Management of meeting rooms with regards to set up and clearance.

    Weekly parking rota compilation to strict deadlines.

    Liaising with all contractors associated with the office, e.g. cleaners,
    maintenance personnel

    Liaising with all utility providers associated with the office.

    Ensuring that stationery is well stocked and controlled

    Assist with the administration of HR records for sickness and absence

    Company secretarial maintain the Society share register and ensure share
    certificates are produced in a timely manner to enable signature at Board
    meetings

    Management Board organize hotel bookings and catering for meetings,
    including the Management Board Committees and Annual General Meetings

    Health & Safety ensure the Societyoffice is a safe environment

    Company Vehicles collate monthly mileage records for all Company vehicles

    Driving licence checks arrange checks on an annual basis

    Data compilation for ESG utilizing portal to compile information required to measure
    the Society carbon footprint

    To provide secretarial and general support to the CEO & directors as required

    To provide support to the Senior Management team as required

    To provide any other duties deemed appropriate to effectively fulfil the role

    To become a trained first aider for the business

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Self-motivated to operate with limited supervision in a disciplined and organised way
    Must have a professional attitude
    Ability to able to delegate, manage and motivate your team
    Must have the ability to organise and prioritise to meet strict deadlines
    Must possess a can-do attitude to work
    Must be persistent and thorough
    Must be proactive and quick thinking
    Capable of working under pressure to meet necessary deadlines
    Willingness to accept constructive criticism and handle pressure in a professional manner
    Must have ambition, desire and commitment to succeed
    Multitask management of initiatives and activities both personal and team

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1rj
  • Job Location Latitude: 52.61333
  • Job Location Longitude: -1.192903
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP24000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 216

Written on . Posted in Office and Commercial Support.

Customer Service Administrator in Charnwood

  • Expires At: 2024-04-17 16:33
  • Source ID: 1619
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.54140.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080882_1710952412
  • Job Title: Customer Service Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-03-20
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Administrator working for a business based in Shepshed. The role will be to provide effective Technical support to a network of distributors, staff and end users.

    This is a permanent full time position, office based

    THE ROLE & YOUR RESPONSIBILITIES:

    Prioritise and process customer queries and requests submitted by telephone, email or live chat

    Be the main point for technical advice for all stakeholders

    Work with the wider customer services team to deliver technical advice and solutions

    Progress and chase all warranty queries whilst keeping the customer informed throughout

    Ensure all administration is completed to a high level

    Use our internal database systems and technology to deliver great and accurate customer service

    Ad hoc projects as assigned by Customer Service Manager

    Carry out any other reasonable tasks as required

    Ensure the Company position is robustly explained to customers

    Implement the Company returns and warranty processes

    Identify and highlight opportunities to enhance the Customer Experience

    Strive to achieve outcomes that are mutually understood by the Company and the Customer

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    After sales experience
    Strong customer service skills
    Strong administration skills
    Ability to work accurately under pressure and meet deadlines
    High degree of attention to detail
    Good IT skills with good working knowledge of Microsoft Office / Windows
    Enthusiasm & an excellent team player
    Excellent telephone manner with the ability to communicate effectively
    Skilled at managing difficult messages to customers and dealing with customer responses

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le12 9nh
  • Job Location Latitude: 52.761995
  • Job Location Longitude: -1.300265
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE12
  • Job Location Parish: Shepshed
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: GBP24000.00 - GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 267

Written on . Posted in Office and Commercial Support.

Administration Assistant in Leicester

  • Expires At: 2024-04-17 16:31
  • Source ID: 1618
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.79257.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081266_1710952282
  • Job Title: Administration Assistant
  • Job Type: Permanent
  • Job Start Date: 2024-03-20
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Part Time Administration Assistant to support the Senior Management Team which includes Communications, Marketing and Events, Procurement and Donations, support to the Board of Trustees. The main task is to provide comprehensive office administrative, support to the CEO, Senior Management team and the Board of Trustees.

    This is a permanent part time position (30 hours) working Monday to Friday.
    Some evening and weekend work will be required from time to time, including attending Board Meetings. Notice will be given for when this is required

    THE ROLE & YOUR RESPONSIBILITIES:

    Sending / receiving emails on behalf of the Chief Executive
    Supporting the Chief Executive at multi agency meetings, taking and distributing accurate minutes
    Assisting the Chief Executive in preparing tenders and funding applications
    Arranging and facilitating Senior Management and Operational Management team meetings, including the taking and distribution of accurate minutes
    Organising and arranging staff away days and staff events
    Supporting the Chief Executive with the completion of Board reports
    Arranging and facilitating Board meetings, collating papers, taking and distributing minutes
    Assisting with the recruitment of Board Members and Volunteers
    Being the key point of contact for the Board of Trustees, when arranging events and activities, liaising with Board Members as required
    Assisting the Senior Management team with the interview and selection processes of new staff
    Marketing and communications
    Donations


    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills, knowledge of data protection and GDPR, strong communication skills and you must be ITU literate.

    Experience of working in the voluntary sector would be desirable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 1ha
  • Job Location Latitude: 52.635217
  • Job Location Longitude: -1.130098
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP24000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 356

Written on . Posted in Office and Commercial Support.

Customer Sevice in Charnwood

  • Expires At: 2024-04-17 16:30
  • Source ID: 1617
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.97475.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079946_1710952202
  • Job Title: Customer Sevice
  • Job Type: Permanent
  • Job Start Date: 2024-03-20
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a German Speaking Customer Service Coordinator working for a business based in Loughborough. In this role you will be the main point of contact for all customers via email and telephone. You will be required to deal with order processing, handling enquiries and dealing with customer complaints in an efficient and friendly manner.

    This is a permanent, full time position

    THE ROLE & YOUR RESPONSIBILITIES:

    To take incoming calls from customers via telephone, fax and email.

    To ensure orders and sample requests are processed immediately.

    To liaise with the Commercial Department with regard to out of stock items or 'specials'.

    To advise customers of any delays or problems and continue to keep them informed.

    To advise the Accounts Department and Sales Managers of any discrepancies on credit limits.

    To inform Team Leader of any issues affecting Customer Service.

    To maintain any paperwork/filing on a daily basis.

    To adhere to all general office procedures.

    To investigate all credits and returns fully and action where necessary.

    To report all quality failures by warehouse or external carriers promptly via the correct procedures.

    To keep up to date all information held on the country profiles for shared use.

    To produce export documentation where necessary

    To dispatch all sampling materials following new launches as instructed by the Sales Managers.

    To inform Sales Manager of any additional sampling needs of the customer.

    To provide sales information to the Sales Managers as requested.

    To obtain a good working knowledge of all export markets by working closely with other members of the team

    To provide assistance and support to any member of the team as and when requested.

    To provide assistance in other areas of the customer services department, and be fully aware of all customer service procedures.

    Take ownership to learn and improve product knowledge.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Fluent German and English.
    Excellent written and verbal English skills.
    Experience and thorough understanding of exporting products to overseas markets (shipping etc) including the production of export documentation
    Strong computer literacy in MS Office
    1yr min export Customer Services experience.
    Able to multi-task
    See tasks to conclusion
    Organised
    Pro-active and a team player

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le11 1jt
  • Job Location Latitude: 52.780381
  • Job Location Longitude: -1.203804
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: Up to GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 188

Written on . Posted in Office and Commercial Support.

Technical Assistant in Charnwood

  • Expires At: 2024-04-17 16:07
  • Source ID: 1616
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.25981.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081654_1710950824
  • Job Title: Technical Assistant
  • Job Type: Permanent
  • Job Start Date: 2024-03-20
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Technical Assistant working for a business based in Shepshed Loughborough. This role will be to provide effective technical advice and customer service to a network of distributors and end users.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    Provide effective technical telephone support to distributors & end users
    Provide effective technical support to all sales staff - internal & external
    Process warranty returns to agreed procedures
    Investigate and respond to distributor & end user queries
    Diagnose and resolve technical problems
    Progress chase RN's (warranty returns)
    Ensure all administration is completed to required level
    Progress chase customer complaints to satisfactory resolution
    Continuing liaison with Sales, Service Dept. & Warehouse
    Ad hoc projects as assigned by Aftersales Supervisor
    Carry out any other reasonable tasks as required

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Must have previous Customer Services experience
    Must have previous experience dealing directly with individual customers by phone
    Excellent telephone manner - ability to communicate effectively - written & orally
    Ability to work accurately under pressure and meet deadlines
    High degree of attention to detail
    Good IT skills with good working knowledge of Microsoft Office / Windows
    Enthusiasm & an excellent team player

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le12 9nh
  • Job Location Latitude: 52.761995
  • Job Location Longitude: -1.300265
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE12
  • Job Location Parish: Shepshed
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 28000
  • Salary To: 32000
  • Salary Period: annum
  • Salary Description: GBP28000.00 - GBP32000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 256

Written on . Posted in Office and Commercial Support.

Receptionist and Office Administrator in Leicester

  • Expires At: 2024-04-11 14:51
  • Source ID: 1587
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.75396.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082011_1710427912
  • Job Title: Receptionist and Office Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-03-14
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Receptionist and Office Administrator working for a business in Leicester City Centre. This is a stand alone role where you will provide full reception and office support to the business.

    This is a fully office based permanent position. Working hours are Monday to Friday 830am - 5pm

    THE ROLE & YOUR RESPONSIBILITIES:

    Answering the phone
    Minute taking
    Ordering of office materials
    Ordering office supplies and stationary
    Ordering Company clothing
    Liaising with IT
    Facilities management
    Health and Safety
    Event coordination
    Updating the company website
    Arranging meetings for management team
    Incoming and out going post
    Diary management
    General administration duties

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills, communication skills, be able to work on own initiative and be computer literate

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 4nn
  • Job Location Latitude: 52.635732
  • Job Location Longitude: -1.139109
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 26000
  • Salary Period: annum
  • Salary Description: GBP22000.00 - GBP26000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 464

Written on . Posted in Office and Commercial Support.

Operations Director in Warwick

  • Expires At: 2024-04-11 09:32
  • Source ID: 1584
  • Client ID: 1
  • Contact Name: Phoebe Mills
  • Contact Email: phoebem@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: phoebem.42107.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082030_1710408770
  • Job Title: Operations Director
  • Job Type: Permanent
  • Job Start Date: 2024-03-14
  • Job Description:

    Position: Operations Director

    Location: Leamington Spa, Warwickshire

    Contract: Permanent, Full-time

    Overview:

    Are you a forward-thinking leader with a passion for operational excellence? Are you ready to take on a pivotal role in shaping the future of a company? Do you have experience in lettings or the property industry? If so, we have an exciting opportunity for you!

    As our Operations Director, you will lead the charge in ensuring the smooth day-to-day operations of the business. From strategic decision-making to team supervision, you will play a critical role in driving the company towards success.

    Responsibilities:

    • Collaborate with senior management to develop and execute operational strategies
    • Oversee the daily operations of the business to ensure efficiency and productivity
    • Provide leadership and guidance to team members across various departments
    • Foster positive relationships with external partners to enhance operational effectiveness
    • Evaluate and optimise business processes to drive continuous improvement
    • Ensure compliance with relevant regulations and industry standards

    Requirements:

    • Proven experience in a senior role
    • Strong leadership and communication skills
    • Excellent problem-solving abilities
    • Knowledge of lettings
    • Proficiency in Microsoft Office and other relevant software.

    Join us in driving the success of our client's company and making a meaningful impact on their operations. If you're ready to take the next step in your career, apply now!

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leamington Spa, Warwickshire
  • Job Location Postcode: CV31 1aa
  • Job Location Latitude: 52.286522
  • Job Location Longitude: -1.532762
  • Job Location Region: West Midlands
  • Job Location County: Warwickshire
  • Job Location Outcode: CV31
  • Job Location Parish: Royal Leamington Spa
  • Job Location Constituency: Warwick and Leamington
  • Job Location District: Warwick
  • Salary Currency: GBP
  • Salary From: 60000
  • Salary To: 80000
  • Salary Period: annum
  • Salary Description: Negotiable
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Phoebe Mills, Leamington Spa, Warwickshire

  • Hits: 336

Written on . Posted in Office and Commercial Support.

Junior Personal Assistant in Leicester

  • Expires At: 2024-04-10 11:57
  • Source ID: 1569
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.28402.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079055_1710331055
  • Job Title: Junior Personal Assistant
  • Job Type: Permanent
  • Job Start Date: 2024-03-13
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Junior PA to support a Senior EA working for a business based in Leicester.

    This is a hybrid working role, full time position, offering flexi hours and is a permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To provide administrative and secretarial support to members of the Knowledge & Insight Team to an exceptionally high standard.

    To undertake and support activities essential to facilitate the operations of assigned Boards, Committees, sub-committees, Task & Finish groups and Working Parties.

    Prepare and circulate meeting papers in advance of meetings ensuring actions have been updated on matters arising.

    Producing Agendas and other papers as appropriate, taking minutes of meetings as directed. Ensure follow up actions are allocated, implemented and monitored to make sure they are completed.

    To handle enquiries from members and the general public, in relation to the business of Boards and Committees.

    Monitoring of shared email inboxes, ensuring enquiries are dealt with within the business protocol, including updating enquiries tracker.

    To maintain relevant sections of the website and public information, keeping all relevant information up to date.

    To ensure that all of the relevant Award and Grants schemes are supported and run to the annual agreed schedule. Ensuring relevant information for the award and grant schemes are kept up to date including preparation of payments.

    All administration of tasks associated with Awards and Grants including setting up new schemes and keeping all stakeholders updated.

    Providing administrative support to project work arising from Boards, Committees and Working Parties.

    Liaising with internal and external stakeholders on various project tasks.

    Use provided templates to draft communications, presentations and papers as required.
    Assisting with the creation of new board and working groups.

    To undertake other duties assigned by the Line Manager which are commensurate with the job grade.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have strong administration skills, strong communication skills and be computer literate

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 1aa
  • Job Location Latitude: 52.632123
  • Job Location Longitude: -1.124988
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: Up to GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 351

Written on . Posted in Office and Commercial Support.

Customer Service Administrator in Harborough

  • Expires At: 2024-04-10 11:47
  • Source ID: 1568
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.30852.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080713_1710330441
  • Job Title: Customer Service Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-03-13
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Customer Service Administrator working for a friendly business based in Lutterworth.

    This is a permanent full time position which is fully office based

    THE ROLE & YOUR RESPONSIBILITIES:

    Answering the phones

    Processing customer orders

    Communicate with the warehouse to ensure orders are dispatched in full where possible

    To communicate with customers regarding orders and queries on orders

    To communicate with the salesforce regarding orders and queries

    To build relationships with customers through pro-active communication

    Providing accurate delivery dates to customers/patients on products that are out of stock, after checking with the production department.

    Resolve customer complaints by investigating problems, developing a solution and resolve with the customer.

    Ensure returns are dealt with in a timely manner
    Make follow up calls to existing customers once the orders are dispatched.


    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have strong customer service and administration skills. It would be desirable that you have order processing experience but this is not essential.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Lutterworth, Leicestershire
  • Job Location Postcode: le17 4pe
  • Job Location Latitude: 52.460024
  • Job Location Longitude: -1.199957
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE17
  • Job Location Parish: Lutterworth
  • Job Location Constituency: South Leicestershire
  • Job Location District: Harborough
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 24000
  • Salary Period: annum
  • Salary Description: Up to GBP24000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Lutterworth, Leicestershire

  • Hits: 238

Written on . Posted in Office and Commercial Support.

Fleet Administrator in Blaby

  • Expires At: 2024-04-10 11:43
  • Source ID: 1567
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.56215.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080686_1710330206
  • Job Title: Fleet Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-03-13
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Fleet Administrator working for a business based in Leicester. Dealing with key departments and stakeholders, and delivering customer Management Information reports. In this role, you will liaise with cross-functional internal teams (including Sales Support and Data & Reporting departments) to maintain and improve the entire customer experience.
    We are looking for an account manager to create long-term, trusting relationships with our customers. They need to have experience within Fleet Management, Transport or related industries.
    This is a full time permanent position which is fully office based.

    THE ROLE & YOUR RESPONSIBILITIES:

    Dealing with customer & driver requests via email and telephone
    Managing tasks from end to end
    Accurately entering data to our fleet management system and updating driver
    Information
    The processing of vehicle contract realignments
    Requesting vehicle lease extensions and early termination quotes for vehicle's
    Providing purchase prices for vehicle's
    Processing insurance and transport requests
    The processing of all speeding and parking related fines
    The transfer of ownership of V5's
    Administration of cherished plates & vehicle licensing
    Providing VE103 documentation for overseas travel
    Driver and vehicle authorisation administration
    Meeting all internal and external targets/SLA's
    You will need to be flexible in assisting with additional administrative duties as and when required

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have excellent communication skills, be able to work under pressure, in a fast paced environment and have strong administration skills. It would be preferred that you have fleet administration experience but this is not essential.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1wz
  • Job Location Latitude: 52.60562
  • Job Location Longitude: -1.189478
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 26000
  • Salary Period: annum
  • Salary Description: GBP22000.00 - GBP26000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 283

Written on . Posted in Office and Commercial Support.

EA to Directors in Leicester

  • Expires At: 2024-04-09 09:48
  • Source ID: 1551
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.14559.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081149_1710236888
  • Job Title: EA to Directors
  • Job Type: Permanent
  • Job Start Date: 2024-03-12
  • Job Description:

    THE OPPORTUNITY:

    Macildowie is currently looking for an experienced Executive Assistant working for an exciting fast growing business based in Leicester.
    This is an exciting opportunity for a driven, well organised individual to assist a 4 Directors of the business and the wider team.

    This is a brand new position so would be great for someone who really wants to make a difference and get "stuck in!"
    This is a full time office based role.

    THE ROLE & YOUR RESPONSIBILITIES:

    Diary management through Microsoft Outlook
    Acting as a key liaison point between the senior managers and other key parties, setting up meetings as appropriate and maintaining good communication.
    Extensive international travel arrangements, booking accommodation and processing claims for expenses via concur
    Arranging visa's
    Collating presentations using PowerPoint, Word and Excel
    Ad-hoc tasks the director may require
    Minute taking
    Preparing itinerary's
    Arrange events
    Preparing documentation for board meetings and ad-hoc meetings as requested by the Group Board and Exec
    Be involved in Business Strategy Management
    Forecasting and reporting
    HR and Legal support
    Entrepreneurial mind set
    Stake holder management
    Some business travel may also be involved in this role

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    You must be well organised, have proven experience as a EA assisting senior management, be confident on all Microsoft including excel and powerpoint, be forward thinking, have excellent organisational skills, experience of arranging international travel , have the ability to multi task and be able to turn your hand to anything.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 1ha
  • Job Location Latitude: 52.635217
  • Job Location Longitude: -1.130098
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 30000
  • Salary To: 50000
  • Salary Period: annum
  • Salary Description: GBP30000.00 - GBP50000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 407

Written on . Posted in Office and Commercial Support.

Customer Service Advisor in North West Leicestershire

  • Expires At: 2024-04-09 09:45
  • Source ID: 1550
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.87924.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079086_1710236736
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-03-12
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Customer Coordinator working for a business based in Ashby de la Zouch. In this role you will be dealing with Large City Councils and Transport businesses.

    This is a permanent position Monday to Friday and is the below shift patterns:

    7am - 330pm
    1030am - 7pm

    THE ROLE & YOUR RESPONSIBILITIES:

    Liaising with customers

    Scheduling engineers

    Keeping customers updated with times etc.

    Account management

    Dealing with customer queries

    Dealing with customer complaints

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered it would be desirable that you have experience of working on the phones, have excellent communication skills and scheduling experience. You must be IT literate

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Ashby-De-La-Zouch, Leicestershire
  • Job Location Postcode: le65 1nf
  • Job Location Latitude: 52.748232
  • Job Location Longitude: -1.450743
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE65
  • Job Location Parish: Ashby-de-la-Zouch
  • Job Location Constituency: North West Leicestershire
  • Job Location District: North West Leicestershire
  • Salary Currency: GBP
  • Salary From: 22500
  • Salary To: 24000
  • Salary Period: annum
  • Salary Description: GBP22500.00 - GBP24000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Ashby-De-La-Zouch, Leicestershire

  • Hits: 265

Written on . Posted in Office and Commercial Support.

Customer Service Advisor in Leicester

  • Expires At: 2024-04-09 09:43
  • Source ID: 1549
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.41083.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079349_1710236618
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-03-12
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Advisor to work for a Finance business based in Leicester.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    - To provide high quality customer service
    - To undertake other customer-related tasks as required, enabling the team to achieve its overall objectives and to maintain its exceptionally high standards of customer service.
    - Respond to customer telephone and email enquiries
    - Meeting customer needs and ensuring compliance with product terms and conditions.
    - Accurately record all customer data within the relevant systems.
    - Report all risk events, and appropriate errors and issues
    - Adhere to the principles of Conduct Risk and Treating Customers' fairly, ensuring good customer outcomes form the basis of our decisions.
    - Ensure all complaints are managed and recorded
    - Maintain checking, filing and scanning up-to-date.
    - Support system testing and enhancements, including identifying and reporting any errors, issues or potential improvements; and participating in user acceptance testing.
    - Record and manage appropriate data, and maintain required MI and financial records.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    - Proven customer service skills and experience.
    - Good communication and interpersonal skills.
    - Able to work effectively as part of a team.
    - Strong attention to detail, proven to deliver work to a consistently high level of accuracy.
    - Organised and efficient approach.
    - Knowledge of appropriate policies and regulations, including Conduct Risk, Treating Customers' Fairly, Anti-Money Laundering, Counter-Terrorism Financing and the Financial Services Compensation Scheme.
    - Computer literate.
    - Educated to minimum GCSE level, with strong numeracy and literacy skills.
    - Previous experience within the financial services sector is desirable, but not essential.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 1aa
  • Job Location Latitude: 52.632123
  • Job Location Longitude: -1.124988
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 27750
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP27750.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

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