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Customer Service Advisor

  • Expires At: 2024-05-17 13:40
  • Source ID: 1789
  • Client ID: 1
  • Contact Name: Phoebe Mills
  • Contact Email: phoebem@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: phoebem.74860.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082478_1713534035
  • Job Title: Customer Service Advisor
  • Job Type: Temporary
  • Job Start Date: 2024-04-19
  • Job Description:

    Job Title: Temporary Customer Service Advisor

    Location: Warwick, Warwickshire

    Duration: Temporary

    Hourly rate: £12-£14 an hour

    Role Overview: As a Temporary Customer Service Advisor, you will be the first point of contact for customers, providing exceptional service and support. You will handle enquiries, resolve issues, and ensure customer satisfaction in a busy environment.

    Key Responsibilities:

    • Respond to customer enquiries via telephone, email, and live chat in a timely and professional manner
    • Provide accurate information about products, services, and policies
    • Resolve customer complaints and escalate complex issues as needed
    • Maintain thorough and up-to-date knowledge of company products and services

    Requirements:

    • Previous experience in a customer service role is preferred but not essential
    • Excellent communication skills, both verbal and written
    • Strong problem-solving abilities and a customer-focused mindset
    • Ability to multitask and work effectively in a fast-paced environment

    How to Apply: If you are a motivated individual with a passion for delivering outstanding customer service, we want to hear from you! Please submit your up to date CV.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Warwick, Warwickshire
  • Job Location Postcode: CV34 1aa
  • Salary Currency: GBP
  • Salary From: 12
  • Salary To: 14
  • Salary Period: hour
  • Salary Description: GBP12.00 - GBP14.00 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Phoebe Mills, Warwick, Warwickshire

  • Hits: 4

Head of Contact Centre in Blaby

  • Expires At: 2024-05-13 15:55
  • Source ID: 1766
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.07363.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082517_1713196513
  • Job Title: Head of Contact Centre
  • Job Type: Permanent
  • Job Start Date: 2024-04-15
  • Job Description:

    THE OPPORTUNITY:

    My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation.
    The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat.
    The successful candidate will be adept in managing all aspects of a Contact Centre operation and will be responsible for, but not limited to.

    THE ROLE & YOUR RESPONSIBILITIES:

    Leading and managing the delivery of all operations across the Client Support first and second line teams

    Driving performance and efficiency in a fast paced and dynamic environment

    Creating and implementing relevant performance strategies to drive desired outputs

    Ensuring delivery of a consistent and seamless customer experience

    Managing multiple team leader level direct reports

    Driving initiatives to continually improve service quality

    Ensuring delivery of all qualitative and quantitative contact and service SLAs and KPIs

    Utilising systems (including contact management and telephony) to improve performance and enhance the customer experience

    Maintaining strong and silo free relationships with other departments

    Overseeing regular resource planning and participating in recruitment activity

    Establishing and implementing training programmes to up-skill our staff and increase the focus on the customer

    Actively promoting our core values, ethics and culture

    Ensuring the department fulfils its legal obligations and is compliant to Data Protection Act, The Pensions Regulator and Financial Conduct Authority

    Promoting a culture of continuous improvement and behaviours to create an empowered, positive and engaged workforce who put the customer at the heart of everything they do

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Experience within a senior leadership role within a 100+ seat contact centre environment
    You will come from a customer centric industry and have a proven track record in leading a highly motivated team
    Proven track record and success in leading teams within a customer centric operation
    You will be a contact centre/call centre expert with hands on day to day management experience
    Demonstrable knowledge of contact centre KPIs and SLAs
    Proven ability to improve service standards and customer experience evidenced by improvement in NPS and CSAT scores
    Highly organised and able to objectively prioritise own and others work
    Ability to be self-directed and productive without supervision
    Ability and experience in the management and development of staff and team leaders
    Very strong written and verbal communication skills
    Adept at understanding, analysing and utilising contact centre data and MI
    Experience with and knowledge of contact centre technologies

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicestershire
  • Job Location Postcode: le19 1rj
  • Job Location Latitude: 52.61333
  • Job Location Longitude: -1.192903
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 45000
  • Salary To: 60000
  • Salary Period: annum
  • Salary Description: GBP45000.00 - GBP60000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicestershire

  • Hits: 100

Customer Service Manager in Blaby

  • Expires At: 2024-05-13 15:49
  • Source ID: 1765
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.05655.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082516_1713196146
  • Job Title: Customer Service Manager
  • Job Type: Permanent
  • Job Start Date: 2024-04-15
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Manager working for a business based in Leicestershire. In this role you will be responsible for the Customer Service Centre Team to identify, develop and implement customer service process improvements.

    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    Managing one of the Customer Service Centre teams, providing them with positive support, advice and encouragement in their development, providing cover in the absence of the other Team Leader.
    Allocating in-bound workloads and developing specific programmes of activity, such as outbound calling and emailing to customer service advisors to meet the needs of training providers and of the membership recruitment, renewal and engagement programmes, assisting the team with its daily workload as demand occurs.
    Monitoring accuracy and efficiency of operational processing and providing a monthly processes performance report to the Manager - Customer Service Centre, with recommendations for change or development where appropriate.
    Working with the IT and Digital teams to scope and test developments to related systems, resolving any issues and reporting to the Manager - Customer Service Centre as appropriate.
    Providing analysis and reports on membership and training provider activity to identify patterns of behaviour and opportunities for development.
    Ensuring that their team provides a first-class customer service experience to members, training providers and delegates.
    Defining and developing processes and procedures relating to training providers and membership within ISO standards, as required.
    Contributing to projects as required and identifying improvements to Customer Service Centre processes.


    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Experience of managing a team and/or project

    Experience of supervising and motivating others evaluating work performance and providing feedback and guidance

    Experience of communicating complex concepts via telephone, face-to face and in writing

    Experience of presenting to large and small audiences using PowerPoint or other presentation tools

    Experience of successfully delivering to identified targets with minimum supervision

    Experience of communicating with people at all levels in business

    Experience of working without direct supervision inside and outside of the normal office environment

    Experience of using multi-relational databases

    Experience of coaching and people development

    Experience in complaint handling and management

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicestershire
  • Job Location Postcode: le19 1rj
  • Job Location Latitude: 52.61333
  • Job Location Longitude: -1.192903
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 35000
  • Salary To: 42000
  • Salary Period: annum
  • Salary Description: GBP35000.00 - GBP42000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicestershire

  • Hits: 106

Office Manager in Charnwood

  • Expires At: 2024-05-13 15:44
  • Source ID: 1764
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.09997.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082515_1713195895
  • Job Title: Office Manager
  • Job Type: Permanent
  • Job Start Date: 2024-04-15
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Office Manager working for a business based in Leicester.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    An office managers duties typically include:

    Organising meetings and managing databases
    Booking transport and accommodation
    Organising company events and conferences
    Ordering stationery and IT equipment
    Dealing with correspondence, complaints and queries
    Preparing letters, presentations and reports
    Supervising and monitoring the work of administrative staff
    Processing invoices and managing office budgets
    Implementing and maintaining procedures/office administrative systems
    Organising induction programmes for new employees
    Ensuring that health and safety policies are up to date
    Attending meetings with senior management
    Assisting the organisation's HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have strong administration, organisational and office management skills.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le11 1jt
  • Job Location Latitude: 52.780381
  • Job Location Longitude: -1.203804
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 32000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP32000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 84

Office Manager in Blaby

  • Expires At: 2024-05-13 15:43
  • Source ID: 1763
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.74965.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082514_1713195813
  • Job Title: Office Manager
  • Job Type: Permanent
  • Job Start Date: 2024-04-15
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Office Manager working for a business based in Leicester.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    An office managers duties typically include:

    Organising meetings and managing databases
    Booking transport and accommodation
    Organising company events and conferences
    Ordering stationery and IT equipment
    Dealing with correspondence, complaints and queries
    Preparing letters, presentations and reports
    Supervising and monitoring the work of administrative staff
    Processing invoices and managing office budgets
    Implementing and maintaining procedures/office administrative systems
    Organising induction programmes for new employees
    Ensuring that health and safety policies are up to date
    Attending meetings with senior management
    Assisting the organisation's HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have strong administration, organisational and office management skills.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1rj
  • Job Location Latitude: 52.61333
  • Job Location Longitude: -1.192903
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 32000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP32000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 66

Temporary Administrator in North Northamptonshire

  • Expires At: 2024-05-13 15:24
  • Source ID: 1762
  • Client ID: 1
  • Contact Name: Phoebe Mills
  • Contact Email: phoebem@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: phoebem.36362.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082008_1713194669
  • Job Title: Temporary Administrator
  • Job Type: Temporary
  • Job Start Date: 2024-04-15
  • Job Description:

    Job Title: Temporary Administrator

    Location: Kettering

    Contract Type: Temporary, Immediate Start

    Hourly Rate: £12 per hour

    Job Description: We are currently seeking a motivated and conscientious Temporary Administrator. This is a fantastic opportunity for individuals with strong organisational skills and a keen eye for detail.

    Key Responsibilities:

    • Handle general administrative tasks, including data entry, filing, and document management
    • Assist with scheduling and coordinating meetings, appointments, and events
    • Respond to telephone calls and emails, directing inquiries to the appropriate team members
    • Support the team in day-to-day operations
    • Maintain a high level of accuracy and confidentiality in handling sensitive information

    Qualifications:

    • Strong organisational and time management skills
    • Excellent written and verbal communication skills
    • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
    • Ability to work independently and collaboratively in a busy environment

    This is a temporary position with the possibility of extension based on business needs. If this role is of interest to yourself then please apply with an up to date CV.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Kettering, Northamptonshire
  • Job Location Postcode: NN14 1aa
  • Job Location Latitude: 52.436567
  • Job Location Longitude: -0.688152
  • Job Location Region: East Midlands
  • Job Location Outcode: NN14
  • Job Location Parish: Geddington
  • Job Location Constituency: Kettering
  • Job Location District: North Northamptonshire
  • Salary Currency: GBP
  • Salary From: 12
  • Salary To: 12
  • Salary Period: hour
  • Salary Description: Up to GBP12.00 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Kettering, Northamptonshire, Phoebe Mills

  • Hits: 75

Customer Service Administrator in Sandwell

  • Expires At: 2024-05-09 15:37
  • Source ID: 1740
  • Client ID: 1
  • Contact Name: Phoebe Mills
  • Contact Email: phoebem@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: phoebem.82258.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082351_1712849868
  • Job Title: Customer Service Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-04-11
  • Job Description:

    Exciting Opportunity: Customer Service Administrator Position Available!

    Job Title: Customer Service Administrator

    Salary: £24,500 per annum

    Contract: Permanent, full-time

    Location: West Bromwich

    Job Overview:
    As a Customer Service Administrator, you'll be an integral part of the team, managing the end-to-end customer journey. Acting as the liaison between customer needs and operational execution, you'll ensure seamless coordination of orders, deliveries, and post-sales support.

    Responsibilities and Duties:

    • Process customer orders promptly and accurately, minimising errors and ensuring customer satisfaction
    • Build and maintain strong customer relationships through proactive communication and exceptional service
    • Resolve customer inquiries and issues efficiently, escalating complex cases as needed
    • Handle inbound calls professionally, providing timely and accurate information to customers
    • Assist with internal communication by updating records

    Qualifications & Skills:

    • Prior experience in customer service
    • Strong attention to detail and ability to handle multiple tasks efficiently
    • Excellent communication skills, both verbal and written
    • Ability to remain calm and professional under pressure
    • Proficient in time management and organisational skills
    • Eagerness to learn and adapt to new challenges

    How to Apply:
    Don't miss out on this fantastic opportunity to join a thriving company, apply now by sending your CV. We're excited to hear from you!

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: West Bromwich, West Midlands
  • Job Location Postcode: B71 1aa
  • Job Location Latitude: 52.533802
  • Job Location Longitude: -1.98716
  • Job Location Region: West Midlands
  • Job Location Outcode: B71
  • Job Location Parish: Sandwell, unparished area
  • Job Location Constituency: West Bromwich East
  • Job Location District: Sandwell
  • Salary Currency: GBP
  • Salary From: 24500
  • Salary To: 24500
  • Salary Period: annum
  • Salary Description: Up to GBP24500 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Phoebe Mills, West Bromwich, West Midlands

  • Hits: 106

Customer Service in Hinckley and Bosworth

  • Expires At: 2024-05-08 13:18
  • Source ID: 1728
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.88297.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082421_1712755096
  • Job Title: Customer Service
  • Job Type: Permanent
  • Job Start Date: 2024-04-10
  • Job Description:

    THE OPPORTUNITY:

    Macildowie have a fantastic opportunity for a Customer Service Credit Controller role based in Hinckley.

    Are you a dynamic team player with excellent communication skills and a keen eye for detail? If so, we have the perfect position for your talented skillset.

    As a Customer Service Credit Controller, you'll be at the forefront of helping manage collections. Additionally, this role offers you the opportunity to take on administrative tasks and conduct investigations of liability to further your career.

    This role is full time, Monday to Friday, permanent and fully office based.

    THE ROLE & YOUR RESPONSIBILITIES:

    Resolving customer and supplier enquiries
    Collecting payments for outstanding debts
    Managing inbound and outbound customer interactions related to credit and debit issues, and ensuring that daily and weekly account targets are met.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong team player with a knack for meeting deadlines accurately
    Ability to thrive in a fast-paced environment
    Excellent communication skills
    Impeccable attention to detail
    Proven ability to multitask effectively

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Hinckley, Leicestershire
  • Job Location Postcode: le10 1yg
  • Job Location Latitude: 52.556402
  • Job Location Longitude: -1.375325
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE10
  • Job Location Parish: Hinckley and Bosworth, unparished area
  • Job Location Constituency: Bosworth
  • Job Location District: Hinckley and Bosworth
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 24000
  • Salary Period: annum
  • Salary Description: Up to GBP24000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Hinckley, Leicestershire

  • Hits: 111

Partnership Support Officer in Derby

  • Expires At: 2024-05-08 08:07
  • Source ID: 1721
  • Client ID: 1
  • Contact Name: Daniel Burrows
  • Contact Email: danielb@macilowie.com
  • Contact Phone: 01159470200
  • Days To Advertise: 28
  • Application Email: danielb.75135.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081989_1712736469
  • Job Title: Partnership Support Officer
  • Job Type: Permanent
  • Job Start Date: 2024-04-10
  • Job Description:

    Are you ready for an exciting role in a fast-paced environment? Macildowie are currently recruiting for the right candidate to join an industry leader as a talented Partnership Support Officer to support the field Sales teams and National Sales Director.

    Monday - Friday | Derby | Hybrid | up to £27,000

    Responsibilities:

    • Facilitate effective communication and address day-to-day operational issues.
    • Develop robust business relationships with accounts and the field sales structure.
    • Assist in on-boarding for new advisers.
    • Proactively follow up on current or new initiatives.
    • Provide feedback on key projects and marketing campaigns.
    • Adhere to company policies and procedures.

    About You! Training provided, but successful candidates will demonstrate:

    • Engaging personality with rapid rapport-building skills.
    • Exceptional communication skills (verbal and written).
    • Self-motivated with a positive and "can-do" attitude.
    • Advanced Excel skills.

    What You Can Expect:

    • A voice! Your opinions are valued
    • A great working environment with supportive colleagues.
    • Learning opportunities, including subscriptions and training courses.
    • Regular social events.
    • Flexible working arrangements.
    • Enhanced Parental Leave.
    • Volunteer Days.
    • Cycle to Work Scheme.
    • Birthday Annual Leave and more!

    If this opportunity is of interest to you, please apply with an updated CV and someone will be in touch.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Derby, Derbyshire
  • Job Location Postcode: DE24 1AA
  • Job Location Latitude: 52.908149
  • Job Location Longitude: -1.445571
  • Job Location Region: East Midlands
  • Job Location Outcode: DE24
  • Job Location Parish: Derby, unparished area
  • Job Location Constituency: Derby South
  • Job Location District: Derby
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 27000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP27000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Derby, Derbyshire, Daniel Burrows

  • Hits: 279

Office Administrator in East Staffordshire

  • Expires At: 2024-05-07 14:21
  • Source ID: 1715
  • Client ID: 1
  • Contact Name: Daniel Burrows
  • Contact Email: danielb@macilowie.com
  • Contact Phone: 01159470200
  • Days To Advertise: 28
  • Application Email: danielb.12503.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082398_1712672479
  • Job Title: Office Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-04-09
  • Job Description:

    Macildowie are currently recruiting for an Office Administrator to join an engaging office based in Burton Upon Trent. The Office Administrator will be an integral part of a dynamic team, allowing the chance to showcase organisational prowess, flexibility and self-motivation while exploring different areas of the business.

    Monday - Friday | Part Time | Office Based

    Key Responsibilities:

    • From creation to shipping, you will ensure our costumers needs are met seamlessly.
    • Handle the ins and outs of our time-sheet system and be the go-to person for queries, keeping our projects and teams on track.
    • As the face of our company, you will manage calls, mail, deliveries, and warmly welcome visitors.
    • Keep asset records in pristine condition, ensuring smooth internal processes.
    • Source and order essential equipment, always staying within budget and time-lines.
    • From taxis to dinners, your knack for planning will shine as you organise various events and outings.
    • Coordinate supplier visits, maintain essential documents, and ensure office space is safe and comfortable for all.

    Elevate Your Experience:

    • Undertake monthly safety checks and support HR and IT administration tasks, adding depth to your skill set.
    • Dive into finance by managing orders within budget and explore the intricacies of a team-oriented workplace.

    Knowledge and Experience:

    • Excellent communication skills, both written and verbal.
    • Proficiency in MS applications.
    • A flair for organisation and time management.
    • Adaptability and resilience to juggle multiple priorities with ease.
    • You are no stranger to the hustle and bustle of a busy office and thrive in such an environment.
    • Your ability to manage your priorities and adapt to change sets you apart.
    • Your hunger for learning and growth fuels your ambition.

    If you are interested in this role, please apply with an updated version of your CV and someone will be in touch!

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Derbyshire
  • Job Location Postcode: DE14 1AA
  • Job Location Latitude: 52.802901
  • Job Location Longitude: -1.636491
  • Job Location Region: West Midlands
  • Job Location County: Staffordshire
  • Job Location Outcode: DE14
  • Job Location Parish: Burton
  • Job Location Constituency: Burton
  • Job Location District: East Staffordshire
  • Salary Currency: GBP
  • Salary From: 20000
  • Salary To: 22000
  • Salary Period: annum
  • Salary Description: GBP20000.00 - GBP22000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Daniel Burrows, Derbyshire

  • Hits: 159

Temp Administrator in Harborough

  • Expires At: 2024-05-07 10:20
  • Source ID: 1712
  • Client ID: 1
  • Contact Name: Lauren Regan
  • Contact Email: laurenr@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: laurenr.88407.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082404_1712658029
  • Job Title: Temp Administrator
  • Job Type: Temporary
  • Job Start Date: 2024-04-09
  • Job Description:

    Temporary Receptionist Role / Leicester/ Pay up to £12.00 per hour

    Are you immediately available on the lookout for a receptionist role based in Milton Keynes?

    Then look no further because this role is exactly what you are looking for!!

    This role is looking for the successful candidate to start immediately on a temp basis!

    Role Details

    • Temporary contract
    • 5 hours a week
    • Fully office based
    • £12.00 per hour

    Daily Duties

    • Be the point of contact at reception
    • Ensure the reception area is welcoming, attractive and comfortable at all times and when appropriate, arrangements are made to meet individual's needs.
    • Carry out a range of Administrative tasks to support the team
    • Ensure that assigned tasks are completed and delivered in a timely, efficient and accurate manner.

    Requirements

    • Experience working within Administration/Reception
    • Experience using Microsoft office (Excel and Outlook)

    This fantastic opportunity won't be around for long so to avoid any disappointment APPLY as soon as possible

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Lutterworth, Leicestershire
  • Job Location Postcode: LE17 4AF
  • Job Location Latitude: 52.455456
  • Job Location Longitude: -1.200978
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE17
  • Job Location Parish: Lutterworth
  • Job Location Constituency: South Leicestershire
  • Job Location District: Harborough
  • Salary Currency: GBP
  • Salary From: 11
  • Salary To: 13
  • Salary Period: hour
  • Salary Description: GBP11.00 - GBP13.00 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Lauren Regan, Lutterworth, Leicestershire

  • Hits: 124

Temp Receptionist in Leicester

  • Expires At: 2024-05-07 10:18
  • Source ID: 1711
  • Client ID: 1
  • Contact Name: Lauren Regan
  • Contact Email: laurenr@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: laurenr.32697.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082403_1712657904
  • Job Title: Temp Receptionist
  • Job Type: Temporary
  • Job Start Date: 2024-04-09
  • Job Description:

    Temporary Receptionist Role / Leicester/ Pay up to £12.00 per hour

    Are you immediately available on the lookout for a receptionist role based in Milton Keynes?

    Then look no further because this role is exactly what you are looking for!!

    This role is looking for the successful candidate to start immediately on a temp basis!

    Role Details

    • Temporary contract
    • 5 hours a week
    • Fully office based
    • £12.00 per hour

    Daily Duties

    • Be the point of contact at reception
    • Ensure the reception area is welcoming, attractive and comfortable at all times and when appropriate, arrangements are made to meet individual's needs.
    • Carry out a range of Administrative tasks to support the team
    • Ensure that assigned tasks are completed and delivered in a timely, efficient and accurate manner.

    Requirements

    • Experience working within Administration/Reception
    • Experience using Microsoft office (Excel and Outlook)

    This fantastic opportunity won't be around for long so to avoid any disappointment APPLY as soon as possible

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: LE1 1AJ
  • Job Location Latitude: 52.636411
  • Job Location Longitude: -1.1274
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 11
  • Salary To: 13
  • Salary Period: hour
  • Salary Description: GBP11.00 - GBP13.00 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Lauren Regan, Leicester, Leicestershire

  • Hits: 146

Customer Service Administrator in Charnwood

  • Expires At: 2024-05-07 10:11
  • Source ID: 1710
  • Client ID: 1
  • Contact Name: Lauren Regan
  • Contact Email: laurenr@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: laurenr.64573.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082402_1712657518
  • Job Title: Customer Service Administrator
  • Job Type: Temporary
  • Job Start Date: 2024-04-09
  • Job Description:

    Temporary Customer Service Administrator / Loughborough / £11.00 per hour

    Do you have a passion for customer service? Are you immediately available? Or are you looking for a new career venture? Then look no further because this role is the role for you!

    This role is looking for the successful candidate to start immediately on a temp basis!

    Role Details

    • Temporary contract
    • Full time
    • £13.50 per hour
    • Office Based

    Roles & Responsibilities

    • Responsible for managing customer relationships
    • Full ownership of customer queries and follow through to resolution
    • Have a flexible and willing approach to change working processes
    • Answering incoming calls and emails.
    • Responsible for offering a 5* customer experience

    Ideal Candidate

    • Ability to build and maintain relationships
    • Passion for customer service
    • Customer Service experience (Not essential)
    • Positive and Flexible approach to a can-do matter

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: LE11 1AF
  • Job Location Latitude: 52.771433
  • Job Location Longitude: -1.200632
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 11
  • Salary To: 13
  • Salary Period: hour
  • Salary Description: GBP11.00 - GBP13.00 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Lauren Regan, Loughborough, Leicestershire

  • Hits: 141

Customer Service Advisor

  • Expires At: 2024-05-06 14:27
  • Source ID: 1706
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.26921.13268@macildowie.aplitrak.com
  • Job Reference: HQ00077162_1712586456
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Administrator working for a growing organisation based in Enderby.

    This is a permanent full time position which offers hybrid working.

    THE ROLE & YOUR RESPONSIBILITIES:

    To answer calls and take claim ownership where possible
    Deal with queries across all departments within Hallmark
    Excellent listening and communication skills
    Professional telephone manner at all times
    Communicate with other functions to ensure smooth call transfers
    Follow policy and procedures in line with expectations
    Think on your feet and adapt to different client and call types
    Work to deadlines and ensure call-backs and diary arrangements are delivered as expected
    Look to reduce waste and handle calls in an efficient time-frame

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have experience of handling customer queries. You must have strong communication skills and be IT literate.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 0aa
  • Salary Currency: GBP
  • Salary From: 20020
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP20020 - GBP25000 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 199

Administrator in Charnwood

  • Expires At: 2024-05-06 14:23
  • Source ID: 1705
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.65061.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079858_1712586207
  • Job Title: Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for an Administrator working for a business based in Loughborough.

    Full time and part time applicants will be considered working within a small office environment.

    THE ROLE & YOUR RESPONSIBILITIES:

    Customer liaison
    Providing sales quotations
    Process customer orders and raise contracts
    Updating of electronic records
    Control of the purchase ledger, ensuring payments are being made
    Processing invoices
    Health & Safety Administration, booking in safety checks
    Looking after the company vehicle i.e tax, MOT, insurance
    General administration duties

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered for this position you must have a minimum of 3 years administration experience with customs and dispatch experience. You must be computer literate and have excellent communication skills.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le11 1jt
  • Job Location Latitude: 52.780381
  • Job Location Longitude: -1.203804
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 23000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP23000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 157

Customer Service Administrator in North West Leicestershire

  • Expires At: 2024-05-06 14:08
  • Source ID: 1704
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.28624.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080512_1712585313
  • Job Title: Customer Service Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Administrator working for a business based in Coalville. The role will be to provide daily support within the service department team by being an interface with the customer, handling service requests and providing timely assistance to mobile engineers ensuring that all parts and technical assistance is available when required. To work as a team with the day to day running of the service office to ensure maximum efficiency, using the SAP system as the prime tool.

    This is a fully office based full time permanent position working Monday to Friday.

    THE ROLE & YOUR RESPONSIBILITIES:

    Taking / logging incoming work from customers
    Effectively deal with all customer service enquiries, advising and actioning accordingly, with organised and effective follow ups, taking ownership of the problem from start to finish, and be the first point of contact for customers.
    Create job cards / notifications via SAP and identify / order parts for engineers.
    Plan engineer's daily workload, effectively and efficiently
    Assist with maintaining control of parts within the Service Centre and carryout regular audits / reporting to manage stock control, ensure that engineer's returns are handled promptly / daily.
    Receive and book in deliveries, prepare parcels for dispatch to customers and engineers.
    Prepare and provide estimates to customer and subsequently follow up to ensure whenever possible their conversion
    Follow up service visits with regular follow up calls
    Manage the completion of open TB's, liaising with the Regional Service Manager and arranging engineers accordingly.
    Carry out admin tasks as required for the benefit of the service operation
    Assist with H&S aspects & audits as required
    Plan and efficiently manage machines in the region on contract maintenance, including maintenance of the contract planner
    Manage engineer job sheets for correct and accurate completion and record non-compliance or poor completion.
    Effectively manage warranty returns.
    Carryout and audit regular department KPI's as instructed
    Willingly carry out other duties commensurate with your role.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    It would be an advantage if you have experience of dealing with engineers, planning, administration and strong customer service experience.

    You must be computer literate and confident on the telephone.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Coalville, Leicestershire
  • Job Location Postcode: le67 3fp
  • Job Location Latitude: 52.730895
  • Job Location Longitude: -1.371814
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE67
  • Job Location Parish: North West Leicestershire, unparished area
  • Job Location Constituency: North West Leicestershire
  • Job Location District: North West Leicestershire
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Coalville, Leicestershire

  • Hits: 138

Administration Assistant in Leicester

  • Expires At: 2024-05-06 14:06
  • Source ID: 1703
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.89004.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081266_1712585213
  • Job Title: Administration Assistant
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Part Time Administration Assistant to support the Senior Management Team which includes Communications, Marketing and Events, Procurement and Donations, support to the Board of Trustees. The main task is to provide comprehensive office administrative, support to the CEO, Senior Management team and the Board of Trustees.

    This is a permanent part time position (30 hours) working Monday to Friday.
    Some evening and weekend work will be required from time to time, including attending Board Meetings. Notice will be given for when this is required

    THE ROLE & YOUR RESPONSIBILITIES:

    Sending / receiving emails on behalf of the Chief Executive
    Supporting the Chief Executive at multi agency meetings, taking and distributing accurate minutes
    Assisting the Chief Executive in preparing tenders and funding applications
    Arranging and facilitating Senior Management and Operational Management team meetings, including the taking and distribution of accurate minutes
    Organising and arranging staff away days and staff events
    Supporting the Chief Executive with the completion of Board reports
    Arranging and facilitating Board meetings, collating papers, taking and distributing minutes
    Assisting with the recruitment of Board Members and Volunteers
    Being the key point of contact for the Board of Trustees, when arranging events and activities, liaising with Board Members as required
    Assisting the Senior Management team with the interview and selection processes of new staff
    Marketing and communications
    Donations


    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills, knowledge of data protection and GDPR, strong communication skills and you must be ITU literate.

    Experience of working in the voluntary sector would be desirable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 1aa
  • Job Location Latitude: 52.632123
  • Job Location Longitude: -1.124988
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP24000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 149

Customer Service Administrator in Charnwood

  • Expires At: 2024-05-06 14:01
  • Source ID: 1702
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.93450.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080882_1712584915
  • Job Title: Customer Service Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Administrator working for a business based in Shepshed. The role will be to provide effective Technical support to a network of distributors, staff and end users.

    This is a permanent full time position, office based

    THE ROLE & YOUR RESPONSIBILITIES:

    Prioritise and process customer queries and requests submitted by telephone, email or live chat

    Be the main point for technical advice for all stakeholders

    Work with the wider customer services team to deliver technical advice and solutions

    Progress and chase all warranty queries whilst keeping the customer informed throughout

    Ensure all administration is completed to a high level

    Use our internal database systems and technology to deliver great and accurate customer service

    Ad hoc projects as assigned by Customer Service Manager

    Carry out any other reasonable tasks as required

    Ensure the Company position is robustly explained to customers

    Implement the Company returns and warranty processes

    Identify and highlight opportunities to enhance the Customer Experience

    Strive to achieve outcomes that are mutually understood by the Company and the Customer

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    After sales experience
    Strong customer service skills
    Strong administration skills
    Ability to work accurately under pressure and meet deadlines
    High degree of attention to detail
    Good IT skills with good working knowledge of Microsoft Office / Windows
    Enthusiasm & an excellent team player
    Excellent telephone manner with the ability to communicate effectively
    Skilled at managing difficult messages to customers and dealing with customer responses

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le12 9nh
  • Job Location Latitude: 52.761995
  • Job Location Longitude: -1.300265
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE12
  • Job Location Parish: Shepshed
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: GBP24000.00 - GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 144

Technical Services Administration Assistant in Blaby

  • Expires At: 2024-05-06 14:00
  • Source ID: 1701
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.30848.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081323_1712584825
  • Job Title: Technical Services Administration Assistant
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Technical Services Administration Assistant working for a business based in Leicester. Provide Administration Support to the Engineering and Technical Team.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To work within the Fleet services, OE Engineering and Quality team in administration support, managing phone traffic during contracted hours and in support of the Duty Fleet Engineer.
    To manage the team holiday planner and absence records.
    To support a team of Technical Services Engineers in their duties of providing data trend analysis around component failure rates and types, through warranty data extracts.
    Dealing with all clerical aspects of warranty claims:
    Collating information and maintain the database.
    Apportioning vendor invoices to each claim.
    Ensuring that the presentation of data is consistent.
    Submitting warranty claims to our parent company.
    Applying credit notes to claims when settled by our parent company.
    Closing off warranty claims
    Preparing reports.
    Assisting with the administration of training courses:
    Manage training delegate schedule and attendance records.
    Reconcile invoices and chase payments due.
    Ensure that buffets and refreshments are ordered.
    To collate the maintenance and service provider audit data and track outstanding actions and advisory items, as well as maintain the due dates for revisits.
    To always provide first class customer service, being an office-based assistance in all telephone answering and end-user communications where necessary.
    Communicate customer perceptions and objectives within the company, to influence company strategies.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:


    Provide customer and market reports as requested from time to time from other departments under instruction from the Technical Services Manager.

    Support the un-manned reception by meeting guests and taking office deliveries when required.

    Support the development and implementation of marketing material and events as may be required.

    Liaise with other companies within the group regarding international business.

    Carry out any other duties that may be reasonably expected

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 0al
  • Job Location Latitude: 52.583332
  • Job Location Longitude: -1.209052
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Narborough
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: Up to GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 107

Administrator in Leicester

  • Expires At: 2024-05-06 13:58
  • Source ID: 1700
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.89772.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080812_1712584697
  • Job Title: Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Administrator working for a small business based in Leicester. The role will contribute to the efficient working of the Operations and Finance Department by executing daily tasks with strong attention to detail and effective management of their workload. This role will utilise good administrative qualities, time management skills, and effective problem solving to ensure success. Ability to work with spreadsheets at an intermediate level would be an advantage.
    Reporting to the Operations Support Manager.

    This position is a full time permanent position

    This role offers hybrid working and equipment is provided.

    THE ROLE & YOUR RESPONSIBILITIES:

    Producing high quality Management Information for Senior Management and Director level.

    Assisting the Finance Team with administrative and data entry tasks, with basic levels of reconciling figures.

    Liaising with Suppliers and Contractors - mainly those providing Maintenance and Repair services.

    Maintaining and Managing logs for Site Issues, Audit Scores, Meter Readings etc.

    Using EPOS software to produce reports for Senior Management.

    Reviewing Sites banking performance and liaising with Site Managers to ensure this is at a high level of performance.

    Responsible for overview of Supplier's risk assessments.

    Support the Operations Support Manager with adhoc tasks when required.

    Reception, Administrative and Finance support, when required

    Perform all other adhoc duties as assigned

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Experience within an administrative role an advantage
    A financial awareness, or previous experience an advantage
    Strong Microsoft Office skills, especially Excel (lookups, pivot tables)
    Ability to show initiative and take responsibility
    Ability to work effectively as part of a team or as an individual
    Good communication and problem-solving skills

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le4 7sl
  • Job Location Latitude: 52.663119
  • Job Location Longitude: -1.112703
  • Job Location Region: East Midlands
  • Job Location Outcode: LE4
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester East
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 148

Sales Administrator in Charnwood

  • Expires At: 2024-05-06 13:55
  • Source ID: 1699
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.32808.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080724_1712584533
  • Job Title: Sales Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Sales Administrator for a well established business based in Loughborough.
    You will be working in the Sales Order Processing Team assisting our Customers with Product Information, Stock Availability, Pricing and Processing the Sales Orders received.
    Providing the Customers with Product Information is done several ways, most of time with the customer calling the Order Processing Team or emailing the team shared inbox.
    The Order Processing Team also assist our Sales Managers and Customer Services Team with Product Information, Stock Availability and Pricing.
    As well as providing Product Information and Processing Sales Order there are also general Admin Queries involved in the role, these ranges from investigating and resolving incorrect Deliveries, Back Order Updates, Invoice Queries and Customer Returns.
    We are also in the process of upgrading our ERP System, implementation is next year so there will be opportunity to assist with transferring Customer & Product Data and developing new Order Processes.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    Answers Customer calls and providing Product Information, or taking the relevant details to provide a Customer Call Back

    Monitoring a shared inbox and responding to any Customer Inquiries in a timely manner

    Sales Order Processing, ensuring all orders for next day are processing by 3.30pm and working closely with the Warehouse to ensure these are despatch as soon as possible to meet Customer delivery requirements

    Provide a high level of Customer service at all times, seeing enquiries and complaints through from initial contact to resolution in an efficient and timely manner

    Arranging collections and deliveries in and around the UK

    Ensuring that Customers are given accurate information and delivery times to assist them in their production scheduling and keeping Opera updated with correct information & dates

    Working closely with other Departments in IMS to ensure the smooth running of business, achieve targets and maintain a high level of customer service at all times

    Investigating and resolving invoice queries, and raising credits if and when required

    Working closely with Sales Managers to maximise sales providing high Customer Service

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Confident in communicating over the telephone, from Customers to Suppliers through to Management

    Be literate and numerate

    Able to organise and prioritise workload effectively

    Computer literate, with experience of Email software & Microsoft Office Packages, including Word and Excel

    Have the ability to work under pressure and to tight deadlines

    Confident in and able to work within a team to achieve targets

    Able to work from your own initiative and ability to problem solve

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le12 9nh
  • Job Location Latitude: 52.761995
  • Job Location Longitude: -1.300265
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE12
  • Job Location Parish: Shepshed
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 25410
  • Salary To: 25410
  • Salary Period: annum
  • Salary Description: Up to GBP25410.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 117

Administrator -Temporary in Leicester

  • Expires At: 2024-05-06 13:52
  • Source ID: 1698
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.39722.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080558_1712584359
  • Job Title: Administrator -Temporary
  • Job Type: Temporary
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a temporary Receptionist working for a business based in Leicester City Centre.

    This is a full time position for a week working Monday - Thursday 9am - 5pm and Friday is 9am - 1pm

    THE ROLE & YOUR RESPONSIBILITIES:

    Administration
    Invoicing
    Booking travel and accommodation
    Assisting covering reception and switchboard.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    It would be of a benefit if you have switchboard experience but it is essential that you have reception experience and be immediately available.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 1aa
  • Job Location Latitude: 52.632123
  • Job Location Longitude: -1.124988
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 12
  • Salary To: 12
  • Salary Period: hour
  • Salary Description: Up to GBP11.50 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 108

Customer Service in Blaby

  • Expires At: 2024-05-06 13:50
  • Source ID: 1697
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.89085.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080453_1712584244
  • Job Title: Customer Service
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential.

    This is a full time permanent position which is fully office based.

    THE ROLE & YOUR RESPONSIBILITIES:

    Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required.

    Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters.

    Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day.

    Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures.

    When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures.

    Taking customer credit card payments when necessary and recording the details accurately on the stipulated form.

    Prompt and accurate filing of the office's paperwork.

    Carrying out mail room duties as needed.

    Any other duties determined from time to time by the Operations Manager.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered it would be an advantage that you have dealt with engineers but it is not essential. You must have strong customer service skills, excellent communication skills, administration skills and have the ability to multi task.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1sa
  • Job Location Latitude: 52.595726
  • Job Location Longitude: -1.191306
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Enderby
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 24500
  • Salary To: 24500
  • Salary Period: annum
  • Salary Description: Up to GBP24500.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 87

Office Manager in North West Leicestershire

  • Expires At: 2024-05-06 13:48
  • Source ID: 1696
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.15415.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081933_1712584091
  • Job Title: Office Manager
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Office Manager working for a business based in Ashby de la Zouch.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    Organising meetings and managing databases
    Booking transport and accommodation
    Organising company events and conferences
    Ordering stationery and IT equipment
    Dealing with correspondence, complaints and queries
    Preparing letters, presentations and reports
    Supervising and monitoring the work of administrative staff
    Processing invoices and managing office budgets
    Implementing and maintaining procedures/office administrative systems
    Organising induction programmes for new employees
    Ensuring that health and safety policies are up to date
    Attending meetings with senior management
    Assisting the organisation's HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have strong administration, organisational and office management skills. You must be computer literate, can deal with pressure and have the ability to work in a fast paced environment

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Ashby-De-La-Zouch, Leicestershire
  • Job Location Postcode: le65 2ab
  • Job Location Latitude: 52.75931
  • Job Location Longitude: -1.481462
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE65
  • Job Location Parish: Ashby-de-la-Zouch
  • Job Location Constituency: North West Leicestershire
  • Job Location District: North West Leicestershire
  • Salary Currency: GBP
  • Salary From: 27000
  • Salary To: 32000
  • Salary Period: annum
  • Salary Description: GBP27000.00 - GBP32000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Ashby-De-La-Zouch, Leicestershire

  • Hits: 119

Customer Service German Speaking in Charnwood

  • Expires At: 2024-05-06 13:45
  • Source ID: 1695
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.55777.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079536_1712583905
  • Job Title: Customer Service German Speaking
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a German Speaking Customer Service Coordinator working for a business based in Loughborough. In this role you will be the main point of contact for all customers via email and telephone. You will be required to deal with order processing, handling enquiries and dealing with customer complaints in an efficient and friendly manner.

    This is a permanent, full time position

    THE ROLE & YOUR RESPONSIBILITIES:

    To take incoming calls from customers via telephone, fax and email.

    To ensure orders and sample requests are processed immediately.

    To liaise with the Commercial Department with regard to out of stock items or 'specials'.

    To advise customers of any delays or problems and continue to keep them informed.

    To advise the Accounts Department and Sales Managers of any discrepancies on credit limits.

    To inform Team Leader of any issues affecting Customer Service.

    To maintain any paperwork/filing on a daily basis.

    To adhere to all general office procedures.

    To investigate all credits and returns fully and action where necessary.

    To report all quality failures by warehouse or external carriers promptly via the correct procedures.

    To keep up to date all information held on the country profiles for shared use.

    To produce export documentation where necessary

    To dispatch all sampling materials following new launches as instructed by the Sales Managers.

    To inform Sales Manager of any additional sampling needs of the customer.

    To provide sales information to the Sales Managers as requested.

    To obtain a good working knowledge of all export markets by working closely with other members of the team

    To provide assistance and support to any member of the team as and when requested.

    To provide assistance in other areas of the customer services department, and be fully aware of all customer service procedures.

    Take ownership to learn and improve product knowledge.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Fluent German and English.
    Excellent written and verbal English skills.
    Experience and thorough understanding of exporting products to overseas markets (shipping etc) including the production of export documentation
    Strong computer literacy in MS Office
    1yr min export Customer Services experience.
    Able to multi-task
    See tasks to conclusion
    Organised
    Pro-active and a team player

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le11 1jt
  • Job Location Latitude: 52.780381
  • Job Location Longitude: -1.203804
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 73

Customer Service Executive

  • Expires At: 2024-05-06 13:41
  • Source ID: 1694
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.45362.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079425_1712583704
  • Job Title: Customer Service Executive
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for Customer Service Advisors working for a growing business based in Ashby de la Zouch.

    The Customer Service Role is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.

    This is a fully office based permanent position working Monday to Friday.


    THE ROLE & YOUR RESPONSIBILITIES:

    Manage existing client relationships by making and taking client communications, either by phone or email.

    Act as the interface between Sales, Operations Finance functions and our customers.

    To plan, schedule and facilitate customer care appointments and using the company sales process and defined pricing and policies of the business,

    Maximise retention performance, growth potential and reduce revenue losses in the assigned customer base in line with company expectations.

    Works closely with immediate customer service colleagues, sales, and marketing leadership teams, as well as regional Service Operations, Credit Control, Billing and IT to enhance the service offering available to their portfolio of customers.

    Use the company defined IT systems to effectively manage customer query resolution cases, pipelines, report activity, track sales, send contracts to clients, book appointments and communicate both internally and externally in a professional manner.

    Ensures all data which is inputted is accurate specifically when completing tasks such as order creation, customer instruction details, customer account creation and invoicing requirements.

    Attend internal meetings and trainings fully prepared with relevant current data on customer demand requirements and market opportunities, promoting a positive and professional customer orientated approach to ensure the high standards required by the company for customer service

    Follow the Company policies for team members, especially but not limited to the Commercial DOA, Pricing book, SFDC policies, Tender and bidding processes and standard codes of Ethics and Health and Safety that ensure the business is a great place to work for all team members.

    Carry out market research and maintain knowledgeable about the Washroom and consumable markets in the defined territory, including awareness of competitor activity and new legislation, sharing with your team members and sales leadership teams as appropriate.

    Investigate, analyse, and resolve customer satisfaction complaints and service issues from assigned accounts and manage the cancellation applications and log in accordance with company processes and policies.

    To drive customer focus and ownership throughout the business to ensure the speedy resolution of customer queries.

    To consistently follow the business process when updating business systems and records to ensure customer details are kept accurate and up to date.

    To highlight any areas of non-compliance to the appropriate Functional Managers so that these can be managed in a consistent manner.

    To build strong relationships with all colleagues and internal customers to ensure that all external customers experience excellent levels of service.

    To achieve the agreed administration KPI's and standards set


    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Essential:
    Administration experience in a Sales or Customer facing Contact Centre environment

    Experience in the consistent use of different systems and Microsoft software packages

    Experience in the ability to meet robust targets that focus on customer care and attention to detail.

    Desirable:
    Knowledge of the washroom or consumable industry markets.

    Industry relevant sales experience is not essential.

    Able to understand Sales related IT systems (Salesforce.com) and use them effectively to manage pipelines and sales activity.

    Outbound calling - soft selling skills

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Ashby-De-La-Zouch, Leicestershire
  • Job Location Postcode: le56 1nu
  • Salary Currency: GBP
  • Salary From: 28000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: Up to GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Ashby-De-La-Zouch, Leicestershire

  • Hits: 63

Customer Support Coordinator in Blaby

  • Expires At: 2024-05-06 13:39
  • Source ID: 1693
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.61640.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078650_1712583544
  • Job Title: Customer Support Coordinator
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Sales Support Administrator working for a business based in Leicester. This role will be to assist in day to day administrative tasks whilst maintaining elevated levels of customer service.
    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To forge and maintain strong relationships with our customers
    Ordering vehicles with our dealer network for both personal and business customers
    Arranging all financial documentation in accordance with the customers contract
    Dealing with customer enquiries via email and telephone
    To ensure all paperwork is accurate before being processed by the accounts department
    Performing a wide range of office and administrative tasks whilst working closely with the sales and account management team
    Providing our clients with regular updates

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills
    Excellent communication skills
    Ability to prioritise workload
    High attention to detail
    Flexible working approach
    Professional attitude
    Enthusiastic
    Punctual & reliable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1rj
  • Job Location Latitude: 52.61333
  • Job Location Longitude: -1.192903
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP22000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 108

Mechanical Project Manager in Blaby

  • Expires At: 2024-05-06 13:35
  • Source ID: 1692
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.90203.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081976_1712583329
  • Job Title: Mechanical Project Manager
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    We are seeking an experienced Mechanical Project Manager to support our team deliver a range projects across England. The business we are recruiting for is based in Glenfield. You should have a background in mechanical project management, with business skills and acumen, budgeting and analysis.
    You will be tasked with looking after a multitude of projects ranging from commercial, student accommodation to large scale residential projects. Role will involve responsibility for schedules, budgets, Health & Safety and overall profitability of Mechanical projects. You will primarily office based with travel to sites as and when needed mainly in the midlands but some are out of town therefore willing to work away.
    You will have performed a similar role in the past and have demonstrated delivery of all the key components. You will be a good communicator, meet tight deadlines, and be a self-starter.

    This is a full time permanent position which offers hybrid working.

    THE ROLE & YOUR RESPONSIBILITIES:

    Creation and management of Project Plans, monitoring and tracking performance to ensure timescales and targets are met

    Maintenance and implementation of the Project Issues Register

    Provision of written weekly, monthly, quarterly and ad hoc reports in conjunction with a scheduled meeting

    Monitoring and reporting progress, identifying issues, opportunities or non-conformities throughout the projects and developing and implementing or suggesting improvements or corrective actions

    Interacting with colleagues and sub-contractors to optimise delivery arrangements and ensure the quality of delivery

    Ensure all programme documentation is clearly written and suitable for its intended audience

    Engaging stakeholders scheduling regular programme update meetings, both remotely and face to face

    Oversee the end-to-end delivery of projects, ensuring all parts of the process deliver a high-quality, efficient, supportive and value for money service

    Acting as the principle point of contact with project clients

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    2-3 years experience
    Degree level qualification in building services HNC or HND
    Experience of successfully delivering end to end project management including managing multiple projects, project planning (essential)

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le3 8bt
  • Job Location Latitude: 52.650799
  • Job Location Longitude: -1.203359
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE3
  • Job Location Parish: Glenfields
  • Job Location Constituency: Charnwood
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 40000
  • Salary To: 55000
  • Salary Period: annum
  • Salary Description: GBP40000.00 - GBP55000.00 per annum
  • Job Function: Project and Programme Management
  • Job Function Key: Project and Programme Management
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 125

Customer Service/Administration in Charnwood

  • Expires At: 2024-05-06 13:31
  • Source ID: 1691
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.30518.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078596_1712583107
  • Job Title: Customer Service/Administration
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for Customer Service Administrators working for a business based in Loughborough. Work as part of a team to create an excellent customer experience, handling customer accounts, orders and complaints via telephone, online chat and email.

    This is a 40 hour week permanent position Monday to Friday fully office based.

    THE ROLE & YOUR RESPONSIBILITIES:

    Providing quotes to the customer
    Processing customer orders
    Dealing with customer queries and complaints via email, telephone and web chat
    Product support
    Responding to customer reviews
    Processing returns
    Dealing with ad hoc tasks

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must possess strong customer service and administration skills. You must be IT literate and have the ability to work under pressure and prioritise your work load.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le11 1jt
  • Job Location Latitude: 52.780381
  • Job Location Longitude: -1.203804
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 21840
  • Salary To: 21840
  • Salary Period: annum
  • Salary Description: Up to GBP21840.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 103

Travel Sales Advisor in Harborough

  • Expires At: 2024-05-06 09:25
  • Source ID: 1689
  • Client ID: 1
  • Contact Name: Lauren Regan
  • Contact Email: laurenr@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: laurenr.57369.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082378_1712568348
  • Job Title: Travel Sales Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-04-08
  • Job Description:

    Travel Sales Advisor

    09:00 - 18:15, Monday to Friday (weekend work is required)

    £20,000 - £22,000 + uncapped commission

    Market Harborough, office based

    Are you passionate about providing exceptional customer service with a passion for sales? Do you thrive in a fast-paced environment where you can make a difference? If so, we have the perfect opportunity for you! As a Sales Advisor, you will play a crucial role in representing a leading travel brand and ensuring that every customer interaction is nothing short of outstanding.

    The role:

    • Being a brand ambassador and demonstrating in-depth product knowledge to meet and exceed customer needs.
    • Maximising sales opportunities by engaging with customers, identifying buying signals, and providing solutions in a warm and genuine manner.
    • Creating excitement about our holiday offerings and building rapport with customers to establish trust and loyalty.
    • Taking ownership of all customer interactions across various channels, including phone, email, and live chat, to ensure customer satisfaction and loyalty.
    • Proactively contacting customers to promote offers, services, and updates related to their holiday plans.
    • Providing customers with information and support to ensure a stress-free travel experience.
    • Collaborating with other departments to overcome barriers and fulfil customer queries.
    • Using all available systems accurately to inform, record, and fulfil customer needs.
    • Adhering to regulatory requirements and company policies to ensure integrity and accuracy of bookings.

    The Candidate:

    • Strong sales/service experience of at least 6 months.
    • A passion for customer care and a genuine desire to exceed customer expectations
    • Excellent geographical knowledge.
    • GCSE level or equivalent, including Maths & English.
    • Proficiency in written and verbal communication skills.
    • Computer literacy in Word, Excel, and Outlook.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Market Harborough, Leicestershire
  • Job Location Postcode: LE16 9HW
  • Job Location Latitude: 52.465042
  • Job Location Longitude: -0.91361
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE16
  • Job Location Constituency: Harborough
  • Job Location District: Harborough
  • Salary Currency: GBP
  • Salary From: 20000
  • Salary To: 22500
  • Salary Period: annum
  • Salary Description: GBP20000.00 - GBP22500.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Lauren Regan, Market Harborough, Leicestershire

  • Hits: 775

Branch Team Leader in Ashfield

  • Expires At: 2024-05-02 15:39
  • Source ID: 1679
  • Client ID: 1
  • Contact Name: Daniel Burrows
  • Contact Email: danielb@macilowie.com
  • Contact Phone: 01159470200
  • Days To Advertise: 28
  • Application Email: danielb.03437.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081463_1712245148
  • Job Title: Branch Team Leader
  • Job Type: Permanent
  • Job Start Date: 2024-04-04
  • Job Description:

    Job Title: Branch Team Leader

    Location: Chesterfield / Kirkby in Ashfield

    Schedule: Monday to Friday, with 2-3 Saturdays a month (paid overtime)

    Salary: £25,000 - £28,000 Doe

    The company is a dynamic and growing company committed to delivering exceptional service to its customers. Taking pride in fostering a collaborative and inclusive work environment that values innovation, integrity, and continuous improvement.

    As the Branch Team Leader, you will play a crucial role in overseeing the day-to-day operations of our branch. Your responsibilities will include managing a team, ensuring efficient work flow, and maintaining a high level of customer satisfaction. This is a Monday to Friday role, with the expectation of working 2-3 Saturdays a month with paid overtime.

    Key Responsibilities:

    • Lead and motivate a team of employees to achieve performance targets and deliver exceptional customer service.
    • Oversee daily operations.
    • Collaborate with other departments to streamline processes and improve overall efficiency.
    • Conduct regular team meetings to communicate goals, provide feedback, and address any challenges.
    • Ensure compliance with company policies, procedures, and safety standards.
    • Monitor and analyse key performance indicators to identify areas for improvement.

    Qualifications:

    • Previous experience in a leadership or supervisory role.
    • Strong customer service experience
    • Strong organisational and multitasking abilities.
    • Excellent communication and interpersonal skills.
    • Proven track record of achieving and exceeding performance targets.
    • Ability to work effectively under pressure and adapt to changing priorities.

    Schedule and Compensation:

    • Monday to Friday schedule, 8:45 to 16:45
    • 2-3 Saturdays a month with paid overtime.
    • Competitive salary commensurate with experience.

    Please apply with an updated CV and one of our team will be in touch.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Kirkby-In-Ashfield, Nottinghamshire
  • Job Location Postcode: NG17 1AA
  • Job Location Latitude: 53.123646
  • Job Location Longitude: -1.26408
  • Job Location Region: East Midlands
  • Job Location County: Nottinghamshire
  • Job Location Outcode: NG17
  • Job Location Parish: Ashfield, unparished area
  • Job Location Constituency: Ashfield
  • Job Location District: Ashfield
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Kirkby-In-Ashfield, Nottinghamshire, Daniel Burrows

  • Hits: 147

Customer Service Advisor

  • Expires At: 2024-04-23 12:55
  • Source ID: 1635
  • Client ID: 1
  • Contact Name: Phoebe Mills
  • Contact Email: phoebem@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: phoebem.48784.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080014_1711457730
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-03-26
  • Job Description:

    Position: Customer Service Advisor

    Salary: £22,250 per annum, plus commission

    Contract: Full-time, permanent

    Location: Leamington Spa, Warwickshire

    Key Responsibilities:

    • Provide exceptional customer service to clients, ensuring a positive impact
    • Handle a substantial volume of calls while upholding quality standards and regulatory compliance
    • Maintain meticulous and precise customer records to facilitate streamlined processes
    • Manage inbound and outbound customer calls with professionalism and efficiency

    Requirements:

    • Willingness to undergo training, regardless of prior customer service experience (no experience required)
    • Ability to thrive in a dynamic and busy work environment
    • Exceptional communication skills to engage effectively with clients

    Working Arrangements:

    • Monday to Friday, on-site work required

    If you believe you possess the necessary skills for this role and are eager to explore it further, please apply today with an up-to-date CV.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Warwick, Warwickshire
  • Job Location Postcode: Cv34 1aa
  • Salary Currency: GBP
  • Salary From: 20250
  • Salary To: 22250
  • Salary Period: annum
  • Salary Description: GBP20250 - GBP22250.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Phoebe Mills, Warwick, Warwickshire

  • Hits: 210

Office Facilities and Administration Coordinator in Blaby

  • Expires At: 2024-04-17 16:36
  • Source ID: 1620
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.36808.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082074_1710952561
  • Job Title: Office Facilities and Administration Coordinator
  • Job Type: Permanent
  • Job Start Date: 2024-03-20
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Office Assistant working for a business based in Leicester. An exciting and challenging role reporting directly to the HR & Facilities Manager, the position
    involves assisting in the day-to-day running of the head office. This includes developing new
    initiatives and ensuring departmental KPI's are achieved.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:


    Ensure that the building is opened and closed at the appropriate hours of the
    day, enabling staff to begin work at their stated times.

    Ensure all calls to the company switchboard are answered

    Ensure that all visitors are greeted and dealt with promptly.

    Open and distribute the post each day and manage all deliveries to the office.

    Management of bookings of meeting rooms.

    Management of meeting rooms with regards to set up and clearance.

    Weekly parking rota compilation to strict deadlines.

    Liaising with all contractors associated with the office, e.g. cleaners,
    maintenance personnel

    Liaising with all utility providers associated with the office.

    Ensuring that stationery is well stocked and controlled

    Assist with the administration of HR records for sickness and absence

    Company secretarial maintain the Society share register and ensure share
    certificates are produced in a timely manner to enable signature at Board
    meetings

    Management Board organize hotel bookings and catering for meetings,
    including the Management Board Committees and Annual General Meetings

    Health & Safety ensure the Societyoffice is a safe environment

    Company Vehicles collate monthly mileage records for all Company vehicles

    Driving licence checks arrange checks on an annual basis

    Data compilation for ESG utilizing portal to compile information required to measure
    the Society carbon footprint

    To provide secretarial and general support to the CEO & directors as required

    To provide support to the Senior Management team as required

    To provide any other duties deemed appropriate to effectively fulfil the role

    To become a trained first aider for the business

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Self-motivated to operate with limited supervision in a disciplined and organised way
    Must have a professional attitude
    Ability to able to delegate, manage and motivate your team
    Must have the ability to organise and prioritise to meet strict deadlines
    Must possess a can-do attitude to work
    Must be persistent and thorough
    Must be proactive and quick thinking
    Capable of working under pressure to meet necessary deadlines
    Willingness to accept constructive criticism and handle pressure in a professional manner
    Must have ambition, desire and commitment to succeed
    Multitask management of initiatives and activities both personal and team

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1rj
  • Job Location Latitude: 52.61333
  • Job Location Longitude: -1.192903
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP24000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 193

Customer Service Administrator in Charnwood

  • Expires At: 2024-04-17 16:33
  • Source ID: 1619
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.54140.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080882_1710952412
  • Job Title: Customer Service Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-03-20
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Administrator working for a business based in Shepshed. The role will be to provide effective Technical support to a network of distributors, staff and end users.

    This is a permanent full time position, office based

    THE ROLE & YOUR RESPONSIBILITIES:

    Prioritise and process customer queries and requests submitted by telephone, email or live chat

    Be the main point for technical advice for all stakeholders

    Work with the wider customer services team to deliver technical advice and solutions

    Progress and chase all warranty queries whilst keeping the customer informed throughout

    Ensure all administration is completed to a high level

    Use our internal database systems and technology to deliver great and accurate customer service

    Ad hoc projects as assigned by Customer Service Manager

    Carry out any other reasonable tasks as required

    Ensure the Company position is robustly explained to customers

    Implement the Company returns and warranty processes

    Identify and highlight opportunities to enhance the Customer Experience

    Strive to achieve outcomes that are mutually understood by the Company and the Customer

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    After sales experience
    Strong customer service skills
    Strong administration skills
    Ability to work accurately under pressure and meet deadlines
    High degree of attention to detail
    Good IT skills with good working knowledge of Microsoft Office / Windows
    Enthusiasm & an excellent team player
    Excellent telephone manner with the ability to communicate effectively
    Skilled at managing difficult messages to customers and dealing with customer responses

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le12 9nh
  • Job Location Latitude: 52.761995
  • Job Location Longitude: -1.300265
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE12
  • Job Location Parish: Shepshed
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: GBP24000.00 - GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 244

Administration Assistant in Leicester

  • Expires At: 2024-04-17 16:31
  • Source ID: 1618
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.79257.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081266_1710952282
  • Job Title: Administration Assistant
  • Job Type: Permanent
  • Job Start Date: 2024-03-20
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Part Time Administration Assistant to support the Senior Management Team which includes Communications, Marketing and Events, Procurement and Donations, support to the Board of Trustees. The main task is to provide comprehensive office administrative, support to the CEO, Senior Management team and the Board of Trustees.

    This is a permanent part time position (30 hours) working Monday to Friday.
    Some evening and weekend work will be required from time to time, including attending Board Meetings. Notice will be given for when this is required

    THE ROLE & YOUR RESPONSIBILITIES:

    Sending / receiving emails on behalf of the Chief Executive
    Supporting the Chief Executive at multi agency meetings, taking and distributing accurate minutes
    Assisting the Chief Executive in preparing tenders and funding applications
    Arranging and facilitating Senior Management and Operational Management team meetings, including the taking and distribution of accurate minutes
    Organising and arranging staff away days and staff events
    Supporting the Chief Executive with the completion of Board reports
    Arranging and facilitating Board meetings, collating papers, taking and distributing minutes
    Assisting with the recruitment of Board Members and Volunteers
    Being the key point of contact for the Board of Trustees, when arranging events and activities, liaising with Board Members as required
    Assisting the Senior Management team with the interview and selection processes of new staff
    Marketing and communications
    Donations


    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills, knowledge of data protection and GDPR, strong communication skills and you must be ITU literate.

    Experience of working in the voluntary sector would be desirable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 1ha
  • Job Location Latitude: 52.635217
  • Job Location Longitude: -1.130098
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP24000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 322

Customer Sevice in Charnwood

  • Expires At: 2024-04-17 16:30
  • Source ID: 1617
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.97475.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079946_1710952202
  • Job Title: Customer Sevice
  • Job Type: Permanent
  • Job Start Date: 2024-03-20
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a German Speaking Customer Service Coordinator working for a business based in Loughborough. In this role you will be the main point of contact for all customers via email and telephone. You will be required to deal with order processing, handling enquiries and dealing with customer complaints in an efficient and friendly manner.

    This is a permanent, full time position

    THE ROLE & YOUR RESPONSIBILITIES:

    To take incoming calls from customers via telephone, fax and email.

    To ensure orders and sample requests are processed immediately.

    To liaise with the Commercial Department with regard to out of stock items or 'specials'.

    To advise customers of any delays or problems and continue to keep them informed.

    To advise the Accounts Department and Sales Managers of any discrepancies on credit limits.

    To inform Team Leader of any issues affecting Customer Service.

    To maintain any paperwork/filing on a daily basis.

    To adhere to all general office procedures.

    To investigate all credits and returns fully and action where necessary.

    To report all quality failures by warehouse or external carriers promptly via the correct procedures.

    To keep up to date all information held on the country profiles for shared use.

    To produce export documentation where necessary

    To dispatch all sampling materials following new launches as instructed by the Sales Managers.

    To inform Sales Manager of any additional sampling needs of the customer.

    To provide sales information to the Sales Managers as requested.

    To obtain a good working knowledge of all export markets by working closely with other members of the team

    To provide assistance and support to any member of the team as and when requested.

    To provide assistance in other areas of the customer services department, and be fully aware of all customer service procedures.

    Take ownership to learn and improve product knowledge.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Fluent German and English.
    Excellent written and verbal English skills.
    Experience and thorough understanding of exporting products to overseas markets (shipping etc) including the production of export documentation
    Strong computer literacy in MS Office
    1yr min export Customer Services experience.
    Able to multi-task
    See tasks to conclusion
    Organised
    Pro-active and a team player

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le11 1jt
  • Job Location Latitude: 52.780381
  • Job Location Longitude: -1.203804
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: Up to GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 170

Technical Assistant in Charnwood

  • Expires At: 2024-04-17 16:07
  • Source ID: 1616
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.25981.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081654_1710950824
  • Job Title: Technical Assistant
  • Job Type: Permanent
  • Job Start Date: 2024-03-20
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Technical Assistant working for a business based in Shepshed Loughborough. This role will be to provide effective technical advice and customer service to a network of distributors and end users.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    Provide effective technical telephone support to distributors & end users
    Provide effective technical support to all sales staff - internal & external
    Process warranty returns to agreed procedures
    Investigate and respond to distributor & end user queries
    Diagnose and resolve technical problems
    Progress chase RN's (warranty returns)
    Ensure all administration is completed to required level
    Progress chase customer complaints to satisfactory resolution
    Continuing liaison with Sales, Service Dept. & Warehouse
    Ad hoc projects as assigned by Aftersales Supervisor
    Carry out any other reasonable tasks as required

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Must have previous Customer Services experience
    Must have previous experience dealing directly with individual customers by phone
    Excellent telephone manner - ability to communicate effectively - written & orally
    Ability to work accurately under pressure and meet deadlines
    High degree of attention to detail
    Good IT skills with good working knowledge of Microsoft Office / Windows
    Enthusiasm & an excellent team player

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le12 9nh
  • Job Location Latitude: 52.761995
  • Job Location Longitude: -1.300265
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE12
  • Job Location Parish: Shepshed
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 28000
  • Salary To: 32000
  • Salary Period: annum
  • Salary Description: GBP28000.00 - GBP32000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 243

Receptionist and Office Administrator in Leicester

  • Expires At: 2024-04-11 14:51
  • Source ID: 1587
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.75396.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082011_1710427912
  • Job Title: Receptionist and Office Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-03-14
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Receptionist and Office Administrator working for a business in Leicester City Centre. This is a stand alone role where you will provide full reception and office support to the business.

    This is a fully office based permanent position. Working hours are Monday to Friday 830am - 5pm

    THE ROLE & YOUR RESPONSIBILITIES:

    Answering the phone
    Minute taking
    Ordering of office materials
    Ordering office supplies and stationary
    Ordering Company clothing
    Liaising with IT
    Facilities management
    Health and Safety
    Event coordination
    Updating the company website
    Arranging meetings for management team
    Incoming and out going post
    Diary management
    General administration duties

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills, communication skills, be able to work on own initiative and be computer literate

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 4nn
  • Job Location Latitude: 52.635732
  • Job Location Longitude: -1.139109
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 26000
  • Salary Period: annum
  • Salary Description: GBP22000.00 - GBP26000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 448

Operations Director in Warwick

  • Expires At: 2024-04-11 09:32
  • Source ID: 1584
  • Client ID: 1
  • Contact Name: Phoebe Mills
  • Contact Email: phoebem@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: phoebem.42107.13268@macildowie.aplitrak.com
  • Job Reference: HQ00082030_1710408770
  • Job Title: Operations Director
  • Job Type: Permanent
  • Job Start Date: 2024-03-14
  • Job Description:

    Position: Operations Director

    Location: Leamington Spa, Warwickshire

    Contract: Permanent, Full-time

    Overview:

    Are you a forward-thinking leader with a passion for operational excellence? Are you ready to take on a pivotal role in shaping the future of a company? Do you have experience in lettings or the property industry? If so, we have an exciting opportunity for you!

    As our Operations Director, you will lead the charge in ensuring the smooth day-to-day operations of the business. From strategic decision-making to team supervision, you will play a critical role in driving the company towards success.

    Responsibilities:

    • Collaborate with senior management to develop and execute operational strategies
    • Oversee the daily operations of the business to ensure efficiency and productivity
    • Provide leadership and guidance to team members across various departments
    • Foster positive relationships with external partners to enhance operational effectiveness
    • Evaluate and optimise business processes to drive continuous improvement
    • Ensure compliance with relevant regulations and industry standards

    Requirements:

    • Proven experience in a senior role
    • Strong leadership and communication skills
    • Excellent problem-solving abilities
    • Knowledge of lettings
    • Proficiency in Microsoft Office and other relevant software.

    Join us in driving the success of our client's company and making a meaningful impact on their operations. If you're ready to take the next step in your career, apply now!

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leamington Spa, Warwickshire
  • Job Location Postcode: CV31 1aa
  • Job Location Latitude: 52.286522
  • Job Location Longitude: -1.532762
  • Job Location Region: West Midlands
  • Job Location County: Warwickshire
  • Job Location Outcode: CV31
  • Job Location Parish: Royal Leamington Spa
  • Job Location Constituency: Warwick and Leamington
  • Job Location District: Warwick
  • Salary Currency: GBP
  • Salary From: 60000
  • Salary To: 80000
  • Salary Period: annum
  • Salary Description: Negotiable
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Phoebe Mills, Leamington Spa, Warwickshire

  • Hits: 317

Junior Personal Assistant in Leicester

  • Expires At: 2024-04-10 11:57
  • Source ID: 1569
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.28402.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079055_1710331055
  • Job Title: Junior Personal Assistant
  • Job Type: Permanent
  • Job Start Date: 2024-03-13
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Junior PA to support a Senior EA working for a business based in Leicester.

    This is a hybrid working role, full time position, offering flexi hours and is a permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To provide administrative and secretarial support to members of the Knowledge & Insight Team to an exceptionally high standard.

    To undertake and support activities essential to facilitate the operations of assigned Boards, Committees, sub-committees, Task & Finish groups and Working Parties.

    Prepare and circulate meeting papers in advance of meetings ensuring actions have been updated on matters arising.

    Producing Agendas and other papers as appropriate, taking minutes of meetings as directed. Ensure follow up actions are allocated, implemented and monitored to make sure they are completed.

    To handle enquiries from members and the general public, in relation to the business of Boards and Committees.

    Monitoring of shared email inboxes, ensuring enquiries are dealt with within the business protocol, including updating enquiries tracker.

    To maintain relevant sections of the website and public information, keeping all relevant information up to date.

    To ensure that all of the relevant Award and Grants schemes are supported and run to the annual agreed schedule. Ensuring relevant information for the award and grant schemes are kept up to date including preparation of payments.

    All administration of tasks associated with Awards and Grants including setting up new schemes and keeping all stakeholders updated.

    Providing administrative support to project work arising from Boards, Committees and Working Parties.

    Liaising with internal and external stakeholders on various project tasks.

    Use provided templates to draft communications, presentations and papers as required.
    Assisting with the creation of new board and working groups.

    To undertake other duties assigned by the Line Manager which are commensurate with the job grade.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have strong administration skills, strong communication skills and be computer literate

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 1aa
  • Job Location Latitude: 52.632123
  • Job Location Longitude: -1.124988
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: Up to GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 338

Customer Service Administrator in Harborough

  • Expires At: 2024-04-10 11:47
  • Source ID: 1568
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.30852.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080713_1710330441
  • Job Title: Customer Service Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-03-13
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Customer Service Administrator working for a friendly business based in Lutterworth.

    This is a permanent full time position which is fully office based

    THE ROLE & YOUR RESPONSIBILITIES:

    Answering the phones

    Processing customer orders

    Communicate with the warehouse to ensure orders are dispatched in full where possible

    To communicate with customers regarding orders and queries on orders

    To communicate with the salesforce regarding orders and queries

    To build relationships with customers through pro-active communication

    Providing accurate delivery dates to customers/patients on products that are out of stock, after checking with the production department.

    Resolve customer complaints by investigating problems, developing a solution and resolve with the customer.

    Ensure returns are dealt with in a timely manner
    Make follow up calls to existing customers once the orders are dispatched.


    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have strong customer service and administration skills. It would be desirable that you have order processing experience but this is not essential.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Lutterworth, Leicestershire
  • Job Location Postcode: le17 4pe
  • Job Location Latitude: 52.460024
  • Job Location Longitude: -1.199957
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE17
  • Job Location Parish: Lutterworth
  • Job Location Constituency: South Leicestershire
  • Job Location District: Harborough
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 24000
  • Salary Period: annum
  • Salary Description: Up to GBP24000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Lutterworth, Leicestershire

  • Hits: 224

Fleet Administrator in Blaby

  • Expires At: 2024-04-10 11:43
  • Source ID: 1567
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.56215.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080686_1710330206
  • Job Title: Fleet Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-03-13
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Fleet Administrator working for a business based in Leicester. Dealing with key departments and stakeholders, and delivering customer Management Information reports. In this role, you will liaise with cross-functional internal teams (including Sales Support and Data & Reporting departments) to maintain and improve the entire customer experience.
    We are looking for an account manager to create long-term, trusting relationships with our customers. They need to have experience within Fleet Management, Transport or related industries.
    This is a full time permanent position which is fully office based.

    THE ROLE & YOUR RESPONSIBILITIES:

    Dealing with customer & driver requests via email and telephone
    Managing tasks from end to end
    Accurately entering data to our fleet management system and updating driver
    Information
    The processing of vehicle contract realignments
    Requesting vehicle lease extensions and early termination quotes for vehicle's
    Providing purchase prices for vehicle's
    Processing insurance and transport requests
    The processing of all speeding and parking related fines
    The transfer of ownership of V5's
    Administration of cherished plates & vehicle licensing
    Providing VE103 documentation for overseas travel
    Driver and vehicle authorisation administration
    Meeting all internal and external targets/SLA's
    You will need to be flexible in assisting with additional administrative duties as and when required

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have excellent communication skills, be able to work under pressure, in a fast paced environment and have strong administration skills. It would be preferred that you have fleet administration experience but this is not essential.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1wz
  • Job Location Latitude: 52.60562
  • Job Location Longitude: -1.189478
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 26000
  • Salary Period: annum
  • Salary Description: GBP22000.00 - GBP26000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 262

EA to Directors in Leicester

  • Expires At: 2024-04-09 09:48
  • Source ID: 1551
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.14559.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081149_1710236888
  • Job Title: EA to Directors
  • Job Type: Permanent
  • Job Start Date: 2024-03-12
  • Job Description:

    THE OPPORTUNITY:

    Macildowie is currently looking for an experienced Executive Assistant working for an exciting fast growing business based in Leicester.
    This is an exciting opportunity for a driven, well organised individual to assist a 4 Directors of the business and the wider team.

    This is a brand new position so would be great for someone who really wants to make a difference and get "stuck in!"
    This is a full time office based role.

    THE ROLE & YOUR RESPONSIBILITIES:

    Diary management through Microsoft Outlook
    Acting as a key liaison point between the senior managers and other key parties, setting up meetings as appropriate and maintaining good communication.
    Extensive international travel arrangements, booking accommodation and processing claims for expenses via concur
    Arranging visa's
    Collating presentations using PowerPoint, Word and Excel
    Ad-hoc tasks the director may require
    Minute taking
    Preparing itinerary's
    Arrange events
    Preparing documentation for board meetings and ad-hoc meetings as requested by the Group Board and Exec
    Be involved in Business Strategy Management
    Forecasting and reporting
    HR and Legal support
    Entrepreneurial mind set
    Stake holder management
    Some business travel may also be involved in this role

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    You must be well organised, have proven experience as a EA assisting senior management, be confident on all Microsoft including excel and powerpoint, be forward thinking, have excellent organisational skills, experience of arranging international travel , have the ability to multi task and be able to turn your hand to anything.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 1ha
  • Job Location Latitude: 52.635217
  • Job Location Longitude: -1.130098
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 30000
  • Salary To: 50000
  • Salary Period: annum
  • Salary Description: GBP30000.00 - GBP50000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 388

Customer Service Advisor in North West Leicestershire

  • Expires At: 2024-04-09 09:45
  • Source ID: 1550
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.87924.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079086_1710236736
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-03-12
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Customer Coordinator working for a business based in Ashby de la Zouch. In this role you will be dealing with Large City Councils and Transport businesses.

    This is a permanent position Monday to Friday and is the below shift patterns:

    7am - 330pm
    1030am - 7pm

    THE ROLE & YOUR RESPONSIBILITIES:

    Liaising with customers

    Scheduling engineers

    Keeping customers updated with times etc.

    Account management

    Dealing with customer queries

    Dealing with customer complaints

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered it would be desirable that you have experience of working on the phones, have excellent communication skills and scheduling experience. You must be IT literate

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Ashby-De-La-Zouch, Leicestershire
  • Job Location Postcode: le65 1nf
  • Job Location Latitude: 52.748232
  • Job Location Longitude: -1.450743
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE65
  • Job Location Parish: Ashby-de-la-Zouch
  • Job Location Constituency: North West Leicestershire
  • Job Location District: North West Leicestershire
  • Salary Currency: GBP
  • Salary From: 22500
  • Salary To: 24000
  • Salary Period: annum
  • Salary Description: GBP22500.00 - GBP24000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Ashby-De-La-Zouch, Leicestershire

  • Hits: 239

Customer Service Advisor in Leicester

  • Expires At: 2024-04-09 09:43
  • Source ID: 1549
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.41083.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079349_1710236618
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-03-12
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Customer Service Advisor to work for a Finance business based in Leicester.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    - To provide high quality customer service
    - To undertake other customer-related tasks as required, enabling the team to achieve its overall objectives and to maintain its exceptionally high standards of customer service.
    - Respond to customer telephone and email enquiries
    - Meeting customer needs and ensuring compliance with product terms and conditions.
    - Accurately record all customer data within the relevant systems.
    - Report all risk events, and appropriate errors and issues
    - Adhere to the principles of Conduct Risk and Treating Customers' fairly, ensuring good customer outcomes form the basis of our decisions.
    - Ensure all complaints are managed and recorded
    - Maintain checking, filing and scanning up-to-date.
    - Support system testing and enhancements, including identifying and reporting any errors, issues or potential improvements; and participating in user acceptance testing.
    - Record and manage appropriate data, and maintain required MI and financial records.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    - Proven customer service skills and experience.
    - Good communication and interpersonal skills.
    - Able to work effectively as part of a team.
    - Strong attention to detail, proven to deliver work to a consistently high level of accuracy.
    - Organised and efficient approach.
    - Knowledge of appropriate policies and regulations, including Conduct Risk, Treating Customers' Fairly, Anti-Money Laundering, Counter-Terrorism Financing and the Financial Services Compensation Scheme.
    - Computer literate.
    - Educated to minimum GCSE level, with strong numeracy and literacy skills.
    - Previous experience within the financial services sector is desirable, but not essential.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 1aa
  • Job Location Latitude: 52.632123
  • Job Location Longitude: -1.124988
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 27750
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP27750.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 320

Service Administrator in Charnwood

  • Expires At: 2024-04-09 09:41
  • Source ID: 1548
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.09137.13268@macildowie.aplitrak.com
  • Job Reference: HQ00079701_1710236498
  • Job Title: Service Administrator
  • Job Type: Permanent
  • Job Start Date: 2024-03-12
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Service Administrator working for a business based in Loughborough.

    The role offers hybrid working and is a full time permanent position which is Monday - Friday.

    THE ROLE & YOUR RESPONSIBILITIES:

    Planning engineers
    Raising invoices
    Contract renewals
    Customer quotes
    Ordering parts
    Dealing with customer queries and complaints
    Liaising with engineers

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    SAP experience would be desired but is not essential. Strong customer service skills and IT literate.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Loughborough, Leicestershire
  • Job Location Postcode: le11 1jt
  • Job Location Latitude: 52.780381
  • Job Location Longitude: -1.203804
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE11
  • Job Location Parish: Charnwood, unparished area
  • Job Location Constituency: Loughborough
  • Job Location District: Charnwood
  • Salary Currency: GBP
  • Salary From: 23000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP23000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Loughborough, Leicestershire

  • Hits: 260

Personal Assistant to Director in Melton

  • Expires At: 2024-04-09 09:37
  • Source ID: 1547
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.00570.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078562_1710236226
  • Job Title: Personal Assistant to Director
  • Job Type: Permanent
  • Job Start Date: 2024-03-12
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a PA to work for a well established business in the Melton Mowbray area supporting the Managing Director of the business.

    This position is a full time permanent permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    Diary Management for the MD
    Collate monthly board reports and distribute to Board Members
    Attend Board meetings - taking full minutes and distributing as required
    Travel arrangements and hotel bookings as required
    Book meeting rooms for visitors and arrange appropriate refreshments
    Monitor MD email inbox to advise of urgent items
    Answer incoming calls and direct accordingly
    Complete expense claim forms for the MD
    Reconcile company credit card statements for MD
    Any other associated admin tasks
    Liaise with other PA's to ensure cover is provided at all times for the MD and all other Group Board Directors

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered for this position you must have previous PA experience at a senior level, have strong minute taking experience, be able to work well under pressure, be highly organised, have minute taking experience, be IT literate and have an excellent telephone manner

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Melton Mowbray, Leicestershire
  • Job Location Postcode: le13 1ga
  • Job Location Latitude: 52.75432
  • Job Location Longitude: -0.914623
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE13
  • Job Location Parish: Melton, unparished area
  • Job Location Constituency: Rutland and Melton
  • Job Location District: Melton
  • Salary Currency: GBP
  • Salary From: 35000
  • Salary To: 35000
  • Salary Period: annum
  • Salary Description: Up to GBP35000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Melton Mowbray, Leicestershire

  • Hits: 303

Customer Service Advisor in Oadby and Wigston

  • Expires At: 2024-04-09 09:35
  • Source ID: 1546
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.98977.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081466_1710236103
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-03-12
  • Job Description:

    The Role

    As part of the Customer Service Centre, you will provide an excellent customer-focused service to members, training providers, delegates, organisations and members of the public. You will be responsible for processing data efficiently and answering calls and emails proficiently.

    The successful Customer Service Centre Advisor will be responsible for the following duties:

    Being the first line telephone contact for incoming membership, training and booking enquiries
    Respond to incoming calls and emails, taking ownership of the enquiry and advising customers on the membership structure, training courses, training products, workbooks and events - recording all enquiries and opportunities on the CRM system
    Receiving and processing applications for memberships, training provider licensing, course results, certification processing and queries - updating customer records
    Understand membership and training products to be able to talk to potential and existing customers about them, upselling as part of this process when necessary
    Process subscription payments and resolve queries/objections where necessary by contacting members using the appropriate media to ensure payments and/or funds are properly processed.
    Processing event bookings, creating accurate records on the CRM system, collecting resources in a timely manner prior to the event and dealing with any associated queries regarding these
    Raise invoices, process payments and credit notes as required, dealing with queries as they arise
    Provide first line technical support to customers who are experiencing issues with systems such as the website
    Cleanse data where necessary and contact customers by telephone, email and mail to retrieve information as required for the completion and maintenance of their records

    The ideal Candidate will:
    Hold an understanding of what good customer service looks like with experience liaising with customers regarding orders and enquiries via telephone and email. The ideal customer service centre advisor will have excellent accuracy and meticulous attention to detail as well as the ability to work independently and effectively in a virtual environment. This role requires a candidate who can learn quickly and utilise different IT systems so being IT literate with experience of using Microsoft Office packages is vital. Dealing with customers via telephone/email can sometimes be challenging therefore, the ideal customer service centre advisor will demonstrate personal resilience whilst addressing telephone complaints and working under pressure.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Wigston, Leicestershire
  • Job Location Postcode: le18 1nn
  • Job Location Latitude: 52.591528
  • Job Location Longitude: -1.103971
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE18
  • Job Location Parish: Oadby and Wigston, unparished area
  • Job Location Constituency: Harborough
  • Job Location District: Oadby and Wigston
  • Salary Currency: GBP
  • Salary From: 20000
  • Salary To: 22500
  • Salary Period: annum
  • Salary Description: GBP20000.00 - GBP22500.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Wigston, Leicestershire

  • Hits: 171

Customer Relationship Manager in North West Leicestershire

  • Expires At: 2024-04-09 09:33
  • Source ID: 1545
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.97503.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081462_1710236005
  • Job Title: Customer Relationship Manager
  • Job Type: Permanent
  • Job Start Date: 2024-03-12
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Key Account Manager to work for a quirky business based in Ashby de la Zouch. You will be the first point of contact for representatives of assigned client customer or customers and manage their account on a day-to day basis. The CRM will liaise directly with our internal teams to ensure the timely and successful delivery of our solutions according to customer needs. The CRM is expected to work closely with the Business Development Manager, Channel Inside Account Managers and Operational Team on growth and retention strategies by providing complete and appropriate hygiene solutions for every prospect to boost top-line revenue growth, customer acquisition levels and profitability

    This is a full time permanent office based position.

    THE ROLE & YOUR RESPONSIBILITIES:

    Manage existing client relationships within the assigned portfolio by making and taking client communications, either by phone or email, to facilitate service queries and resolve via liaising with Operations. Maximise growth potential and reduce revenue losses in the assigned customer base in line with company expectations

    Works closely with all members of our sales teams both internally and externally, marketing leadership teams, Operations, Finance and other team members to enhance the service offering available to their portfolio of customers
    Use SFDC and other company defined IT systems to effectively report activity, update our data and information and communicate both internally and externally in a professional manner.

    Take ownership of customer portals and manage the data and trends reported and coordinate with internal teams for resolution when required.

    Liaise directly with sites and Operations to effectively manage mobilisations and demobilisations when requested.

    Attend internal and scheduled external meetings fully prepared with relevant current data on market opportunities, promoting a positive and professional attitude. This also applies in the office and on calls to ensure the high standards required by Citron for customer service, hygiene, and environmental consciousness are maintained.

    Follow the company policies for team members, especially but not limited to the
    Commercial DOA, ROE, SFDC policies and standard codes of Ethics and Health and Safety that ensure Citron is a great place to work for all team members.

    Maintain knowledge about the Washroom and consumable markets in the defined territory, including awareness of competitor activity and new legislation, sharing with your team members and sales leadership teams as appropriate.

    Investigate, analyse, and resolve customer satisfaction complaints and service issues from assigned accounts and manage the cancellation applications and log in accordance with company processes and policies.

    React to information filtered from our Operations Team with sites that have closed and/or opened liaising with the Account Owner, IAM and Finance Teams with the aim of keeping our Customer Base live and active to support the accuracy of operations route planning.

    Work to KPIs and SLAs to ensure optimal customer satisfaction and resolution.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Skilled in building and leveraging relationships over the phone.
    Understands and uses good account management, communication, problem solving, negotiation and interpersonal skills.
    Passionate about putting the customer first with a positive and friendly attitude.
    Ability to empathise as well as a directive style when required to reach resolution.
    Ability to converse confidently with external customers (i.e., speaking clearly, listening, comprehending, and interpreting).
    Good organisational skills with a detailed and structured approach to work.
    Ability to multi-task and be resilient in a high pressured and fast paced environment.
    Good telephone manner and experience of dealing with customer queries, demands and complaints under pressure and in all circumstances.
    Demonstrates the ability to work in a matrix environment working closely with Sales colleagues both internal and external as well as operations and finance teams, health and safety and compliance to achieve the business's goals.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Ashby-De-La-Zouch, Leicestershire
  • Job Location Postcode: le65 2ab
  • Job Location Latitude: 52.75931
  • Job Location Longitude: -1.481462
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE65
  • Job Location Parish: Ashby-de-la-Zouch
  • Job Location Constituency: North West Leicestershire
  • Job Location District: North West Leicestershire
  • Salary Currency: GBP
  • Salary From: 28000
  • Salary To: 28000
  • Salary Period: annum
  • Salary Description: Up to GBP28000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Ashby-De-La-Zouch, Leicestershire

  • Hits: 195

Partnership Support Officer in Derby

  • Expires At: 2024-04-08 17:01
  • Source ID: 1543
  • Client ID: 1
  • Contact Name: Daniel Burrows
  • Contact Email: danielb@macilowie.com
  • Contact Phone: 01159470200
  • Days To Advertise: 28
  • Application Email: danielb.99463.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081989_1710176477
  • Job Title: Partnership Support Officer
  • Job Type: Permanent
  • Job Start Date: 2024-03-11
  • Job Description:

    Are you ready for an exciting role in a fast-paced environment? Macildowie are currently recruiting for the right candidate to join an industry leader is seeking a talented Partnership Support Officer to support the field Sales teams and National Sales Director.

    Monday - Friday | Derby | Hybrid | up to £27,000

    Responsibilities:

    • Facilitate effective communication and address day-to-day operational issues.
    • Develop robust business relationships with accounts and the field sales structure.
    • Assist in on-boarding for new advisers.
    • Proactively follow up on current or new initiatives.
    • Provide feedback on key projects and marketing campaigns.
    • Adhere to company policies and procedures.

    About You! Full training provided, but successful candidates will demonstrate:

    • Engaging personality with rapid rapport-building skills.
    • Exceptional communication skills (verbal and written).
    • Self-motivated with a positive and "can-do" attitude.
    • Advanced Excel skills.

    What You Can Expect:

    • A voice! Your opinions are valued
    • A great working environment with supportive colleagues.
    • Learning opportunities, including subscriptions and training courses.
    • Regular social events.
    • Flexible working arrangements.
    • Enhanced Parental Leave.
    • Volunteer Days.
    • Cycle to Work Scheme.
    • Birthday Annual Leave and more!

    If this opportunity is of interest to you, please apply with an updated CV and someone will be in touch.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Derbyshire
  • Job Location Postcode: DE24 1AA
  • Job Location Latitude: 52.908149
  • Job Location Longitude: -1.445571
  • Job Location Region: East Midlands
  • Job Location Outcode: DE24
  • Job Location Parish: Derby, unparished area
  • Job Location Constituency: Derby South
  • Job Location District: Derby
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 27000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP27000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Daniel Burrows, Derbyshire

  • Hits: 457

Customer Service Executive

  • Expires At: 2024-04-05 17:54
  • Source ID: 1534
  • Client ID: 1
  • Contact Name: Daniel Burrows
  • Contact Email: danielb@macilowie.com
  • Contact Phone: 01159470200
  • Days To Advertise: 28
  • Application Email: danielb.17096.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081941_1709920447
  • Job Title: Customer Service Executive
  • Job Type: Permanent
  • Job Start Date: 2024-03-08
  • Job Description:

    Embark on a rewarding journey as a Customer Service Executive, serving as the front line representative for our customers. Your role will involve resolving queries, managing customer returns, and providing exceptional service across various channels.

    Monday - Friday | Full time in the Office | Competitive Salary | 8am-4pm, 10am - 6pm | On-site Parking | On-site Gym & Games Room

    Key Responsibilities:

    • Handle customer inquiries via telephone, Live Chat, and email.
    • Effectively manage product-related issues, deliveries, damages, and quotations.
    • Utilise expertise in couriers and company portals for tracking and managing deliveries.
    • Process web orders and navigate the Warehouse Management system.
    • Conduct negotiations/discussions with customers on replacements, returns, and damaged goods.
    • Maintain continuous communication with customers experiencing extended lead times.
    • Demonstrate a commitment to continuous improvement in customer services.
    • Cultivate relationships with key stakeholders in warehouse, finance, and marketing.

    Person Specification:

    • Experience in e-commerce environments, strong IT skills, and familiarity with KPIs.
    • Effective multitasking, attention to detail, and strong problem-solving abilities.
    • Professional communication style with composure in high-pressure situations.
    • Ability to establish and sustain effective working relationships with stakeholders.

    If you are interested in this role, please apply with an updated CV and someone will be in contact.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Bingham, Nottinghamshire
  • Job Location Postcode: NG13 1AA
  • Salary Currency: GBP
  • Salary From: 25000
  • Salary To: 27000
  • Salary Period: annum
  • Salary Description: GBP25000.00 - GBP27000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Daniel Burrows, Bingham, Nottinghamshire

  • Hits: 274

Design Manager in Blaby

  • Expires At: 2024-04-05 17:03
  • Source ID: 1531
  • Client ID: 1
  • Contact Name: Sonny Smith
  • Contact Email: sonnys@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: sonnys.05677.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081978_1709917428
  • Job Title: Design Manager
  • Job Type: Permanent
  • Job Start Date: 2024-03-08
  • Job Description:

    Design Manager (M&E Services) - North Leicester - Up to £50,000 (negotiable) - Hybrid Working

    Are you an experienced Design Manager with a passion for Mechanical and Electrical (M&E) Services? Do you thrive in a dynamic environment, managing projects for a £10 million turnover business? If so, we want to hear from you!

    About the Role:

    As the Design Manager for our esteemed client based in North Leicester, you will be responsible for overseeing the design process of Mechanical and Electrical Services within the organisation. You will collaborate closely with clients, attend design meetings, and ensure that projects are delivered to the highest standards.

    Key Responsibilities:

    • Manage the design process of Mechanical and Electrical (M&E) Services.
    • Attend design meetings with clients to understand their requirements and preferences.
    • Audit designs on-site to ensure compliance with regulations and client expectations.
    • Travel may be required for site visits and client meetings.
    • Embrace flexible working arrangements, with an ideal balance of 3 days in the office.

    Requirements:

    • Qualified HNC in Building Services or relevant field.
    • 3-5 years of experience in a similar role, preferably within MEP Services.
    • Beneficial CAD experience.
    • Excellent communication and interpersonal skills.
    • Ability to manage multiple projects simultaneously.

    Benefits:

    • Competitive salary up to £50,000 (negotiable based on experience).
    • Car allowance provided.
    • Opportunity to work with a dynamic team in a growing business.
    • Flexible working arrangements to support work-life balance.

    About the Company:

    Our client is a leading business with a turnover of £10 million, specialising in delivering high-quality construction projects. With a commitment to innovation and excellence, they offer an exciting opportunity for professionals to grow and thrive in their careers.

    If you are ready to take on a new challenge as a Design Manager (M&E Services) and contribute to the success of a dynamic organisation, apply now!

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: LE3 8BT
  • Job Location Latitude: 52.650799
  • Job Location Longitude: -1.203359
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE3
  • Job Location Parish: Glenfields
  • Job Location Constituency: Charnwood
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 45000
  • Salary To: 50000
  • Salary Period: annum
  • Salary Benefits: Negotiable
  • Salary Description: GBP45000.00 - GBP50000.00 per annum + Negotiable
  • Job Function: Other
  • Job Function Key: Other
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Sonny Smith, Leicester, Leicestershire

  • Hits: 204

Senior complaints and claims handler in Nottingham

  • Expires At: 2024-04-05 14:31
  • Source ID: 1530
  • Client ID: 1
  • Contact Name: Daniel Burrows
  • Contact Email: danielb@macilowie.com
  • Contact Phone: 01159470200
  • Days To Advertise: 28
  • Application Email: danielb.64327.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081485_1709908315
  • Job Title: Senior complaints and claims handler
  • Job Type: Contract
  • Job Start Date: 2024-03-08
  • Job Description:

    Senior Complaints and Claims handler

    Nottingham

    Salary £26,000 - £27,000

    Hybrid (3 days in the office)

    Full time

    12 months FTC

    Macildowie are pleased to be working alongside a brilliant organisation within the Nottingham area, to find their next complaints and claims handler.

    This is a contracted full-time position working Monday to Friday core office hours of 09:00 till 17:00. The initial training will be fully on site but the business also offers a hybrid-working on some cases but will be a minimum of 3 days in the office a week.

    About the role: As a Senior Complaints & Claims Handler you will be responsible for handling regulated customer complaints, complex queries, Section 75 claims, credit card complaints and customer dissatisfaction. This multi-national organisation is seeking a dynamic and experienced Senior Claims and Complaints Handler to join our team. As a leading provider of banking services this business prides itself on delivering exceptional customer experiences, and we are looking for a talented individual to help us maintain and enhance our reputation in this regard.

    Roles and responsibilities

    • Manage a portfolio of complex claims and complaints, ensuring timely resolution and high levels of customer satisfaction.
    • Investigate claims and complaints thoroughly, gathering all necessary information and documentation to make informed decisions.
    • Work closely with internal departments and external partners to resolve issues effectively and efficiently.
    • Provide guidance and support to junior members of the team, sharing expertise and best practices.
    • Analyse trends and identify areas for improvement in processes and procedures to prevent future claims and complaints.
    • Maintain accurate records and documentation in accordance with regulatory requirements.

    The successful candidate

    • Minimum of 3 years of experience in a similar role within the banking or financial services industry and at least 1 year experience of working for a credit card provider.
    • Strong knowledge of banking products and regulations, particularly related to claims and complaints handling.
    • Excellent communication skills, both written and verbal, with the ability to liaise effectively with customers and stakeholders at all levels.
    • Proven ability to work well under pressure and manage competing priorities in a fast-paced environment.
    • Analytically minded with a keen eye for detail and the ability to identify patterns and trends.
    • Ability to show empathy and compassion when dealing with complainants, to ensure the correct level of conversation.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Nottingham, Nottinghamshire
  • Job Location Postcode: NG2 3DQ
  • Job Location Latitude: 52.948218
  • Job Location Longitude: -1.141549
  • Job Location Region: East Midlands
  • Job Location Outcode: NG2
  • Job Location Parish: Nottingham, unparished area
  • Job Location Constituency: Nottingham South
  • Job Location District: Nottingham
  • Salary Currency: GBP
  • Salary From: 26000
  • Salary To: 27000
  • Salary Period: annum
  • Salary Description: GBP26000.00 - GBP27000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Nottingham, Nottinghamshire, Daniel Burrows

  • Hits: 224

Customer Support Coordinator in Blaby

  • Expires At: 2024-04-05 12:02
  • Source ID: 1526
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.66190.13268@macildowie.aplitrak.com
  • Job Reference: HQ00078650_1709899352
  • Job Title: Customer Support Coordinator
  • Job Type: Permanent
  • Job Start Date: 2024-03-08
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently looking for a Sales Support Administrator working for a business based in Leicester. This role will be to assist in day to day administrative tasks whilst maintaining elevated levels of customer service.
    This is a permanent full time position.

    THE ROLE & YOUR RESPONSIBILITIES:

    To forge and maintain strong relationships with our customers
    Ordering vehicles with our dealer network for both personal and business customers
    Arranging all financial documentation in accordance with the customers contract
    Dealing with customer enquiries via email and telephone
    To ensure all paperwork is accurate before being processed by the accounts department
    Performing a wide range of office and administrative tasks whilst working closely with the sales and account management team
    Providing our clients with regular updates

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Strong administration skills
    Excellent communication skills
    Ability to prioritise workload
    High attention to detail
    Flexible working approach
    Professional attitude
    Enthusiastic
    Punctual & reliable

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1wz
  • Job Location Latitude: 52.60562
  • Job Location Longitude: -1.189478
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 22000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP22000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 211

Customer Service Advisor

  • Expires At: 2024-04-04 16:28
  • Source ID: 1519
  • Client ID: 1
  • Contact Name: Phoebe Mills
  • Contact Email: phoebem@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: phoebem.25491.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081742_1709828930
  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Job Start Date: 2024-03-07
  • Job Description:

    Position: Customer Service Advisor (no experience required)

    Salary: £20,250 - £22,250 per annum, plus commission

    Contract: Full-time, permanent

    Location: Leamington Spa, Warwickshire

    Key Responsibilities:

    • Provide exceptional customer service to clients, ensuring a positive impact
    • Handle a substantial volume of calls while upholding quality standards and regulatory compliance
    • Maintain meticulous and precise customer records to facilitate streamlined processes
    • Manage inbound and outbound customer calls with professionalism and efficiency

    Requirements:

    • Willingness to undergo training, regardless of prior customer service experience (no experience required)
    • Ability to thrive in a dynamic and busy work environment
    • Exceptional communication skills to engage effectively with clients

    Working Arrangements:

    • Monday to Friday, on-site work required

    If you believe you possess the necessary skills for this role and are eager to explore it further, please apply today with an up-to-date CV.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Southam, Warwickshire
  • Job Location Postcode: Cv34 1aa
  • Salary Currency: GBP
  • Salary From: 20250
  • Salary To: 22250
  • Salary Period: annum
  • Salary Description: GBP20250.00 - GBP22250.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Phoebe Mills, Southam, Warwickshire

  • Hits: 213

Contracts & Ski Co-ordinator in Gedling

  • Expires At: 2024-04-04 15:02
  • Source ID: 1518
  • Client ID: 1
  • Contact Name: Daniel Burrows
  • Contact Email: danielb@macilowie.com
  • Contact Phone: 01159470200
  • Days To Advertise: 28
  • Application Email: danielb.85610.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081956_1709823743
  • Job Title: Contracts & Ski Co-ordinator
  • Job Type: Permanent
  • Job Start Date: 2024-03-07
  • Job Description:

    Macildowie is thrilled to announce a promising career opportunity for a Contracts & Ski Coordinator. This role offers the chance to be a crucial contributor to the shaping of unforgettable ski experiences for clients.

    Responsibilities:

    • Collaborates with the Italy Ski Contracting Team to source and book ski accommodation in alignment with business needs and group trip requirements.
    • Assists in securing advantageous commercial agreements for ski schools, ski hire, lift passes, and coach companies, enhancing product differentiation.
    • Contracts ski accommodation, packages, and ground elements for emerging destinations like Andorra, Austria, and Germany, working closely with Destination Agencies where applicable.
    • Conducts on-site Health & Safety audits upon request.
    • Travels to new resorts and trade fairs to develop new products.
    • Inputs into the Ski Programme development strategy.
    • Cultivates strong relationships with key suppliers in destinations to ensure favourable commercial terms and competitive rates.
    • Inputs costs, payments, and commercial conditions into the internal MI and booking system, addressing any queries internally and externally.
    • Ensures timely processing of invoices and accurate maintenance of costs within the company MI system.
    • Provides accurate hotel and resort information to the sales and operations teams as soon as properties become available.
    • Reviews customer feedback, addresses service or quality issues with suppliers, creates action plans, and monitors progress.

    Additional Opportunities:

    • Collaborates with Product, Sales, and Operations teams to deliver the annual Ski Championships, assist with inspection visits, and participate in ski promotional events.

    Skills/Knowledge Required:

    • Possesses strong negotiation skills.
    • Demonstrates excellent communication skills.
    • Has knowledge and experience in sourcing and booking ski elements for group tours.
    • Exhibits the ability to develop and maintain close working relationships with suppliers.
    • Thrives under pressure and meets tight deadlines.
    • Shows a strong attention to detail.
    • Possesses exceptional organisational and planning skills.
    • Capable of working independently as well as part of a team.

    If you are interested in this role, please apply with an update CV and someone will be in touch.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Colwick, Nottinghamshire
  • Job Location Postcode: NG4 2HF
  • Job Location Latitude: 52.956401
  • Job Location Longitude: -1.0829
  • Job Location Region: East Midlands
  • Job Location County: Nottinghamshire
  • Job Location Outcode: NG4
  • Job Location Parish: Gedling, unparished area
  • Job Location Constituency: Gedling
  • Job Location District: Gedling
  • Salary Currency: GBP
  • Salary From: 30000
  • Salary To: 32000
  • Salary Period: annum
  • Salary Description: GBP30000.00 - GBP32000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Daniel Burrows, Colwick, Nottinghamshire

  • Hits: 313

Office Manager in North West Leicestershire

  • Expires At: 2024-04-04 10:20
  • Source ID: 1513
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.96163.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081933_1709806836
  • Job Title: Office Manager
  • Job Type: Permanent
  • Job Start Date: 2024-03-07
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for an Office Manager working for a business based in Ashby de la Zouch.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:

    Organising meetings and managing databases
    Booking transport and accommodation
    Organising company events and conferences
    Ordering stationery and IT equipment
    Dealing with correspondence, complaints and queries
    Preparing letters, presentations and reports
    Supervising and monitoring the work of administrative staff
    Processing invoices and managing office budgets
    Implementing and maintaining procedures/office administrative systems
    Organising induction programmes for new employees
    Ensuring that health and safety policies are up to date
    Attending meetings with senior management
    Assisting the organisation's HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered you must have strong administration, organisational and office management skills. You must be computer literate, can deal with pressure and have the ability to work in a fast paced environment

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Ashby-De-La-Zouch, Leicestershire
  • Job Location Postcode: le65 2ab
  • Job Location Latitude: 52.75931
  • Job Location Longitude: -1.481462
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE65
  • Job Location Parish: Ashby-de-la-Zouch
  • Job Location Constituency: North West Leicestershire
  • Job Location District: North West Leicestershire
  • Salary Currency: GBP
  • Salary From: 27000
  • Salary To: 32000
  • Salary Period: annum
  • Salary Description: GBP27000.00 - GBP32000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Ashby-De-La-Zouch, Leicestershire

  • Hits: 253

Customer Service in Blaby

  • Expires At: 2024-04-04 08:57
  • Source ID: 1511
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.48520.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080453_1709801867
  • Job Title: Customer Service
  • Job Type: Permanent
  • Job Start Date: 2024-03-07
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential.

    This is a full time permanent position which is fully office based.

    THE ROLE & YOUR RESPONSIBILITIES:

    Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required.

    Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters.

    Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day.

    Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures.

    When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures.

    Taking customer credit card payments when necessary and recording the details accurately on the stipulated form.

    Prompt and accurate filing of the office's paperwork.

    Carrying out mail room duties as needed.

    Any other duties determined from time to time by the Operations Manager.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    In order to be considered it would be an advantage that you have dealt with engineers but it is not essential. You must have strong customer service skills, excellent communication skills, administration skills and have the ability to multi task.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1wz
  • Job Location Latitude: 52.60562
  • Job Location Longitude: -1.189478
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 24500
  • Salary To: 24500
  • Salary Period: annum
  • Salary Description: Up to GBP24500.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 217

Administrator -Temporary in Leicester

  • Expires At: 2024-04-04 08:56
  • Source ID: 1510
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.35939.13268@macildowie.aplitrak.com
  • Job Reference: HQ00080558_1709801783
  • Job Title: Administrator -Temporary
  • Job Type: Temporary
  • Job Start Date: 2024-03-07
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a temporary Receptionist working for a business based in Leicester City Centre.

    This is a full time position for a week working Monday - Thursday 9am - 5pm and Friday is 9am - 1pm

    THE ROLE & YOUR RESPONSIBILITIES:

    Administration
    Invoicing
    Booking travel and accommodation
    Assisting covering reception and switchboard.

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    It would be of a benefit if you have switchboard experience but it is essential that you have reception experience and be immediately available.

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le1 1ha
  • Job Location Latitude: 52.635217
  • Job Location Longitude: -1.130098
  • Job Location Region: East Midlands
  • Job Location Outcode: LE1
  • Job Location Parish: Leicester, unparished area
  • Job Location Constituency: Leicester South
  • Job Location District: Leicester
  • Salary Currency: GBP
  • Salary From: 12
  • Salary To: 12
  • Salary Period: hour
  • Salary Description: Up to GBP11.50 per hour
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 311

Office Facilities and Administration Coordinator in Blaby

  • Expires At: 2024-04-03 14:59
  • Source ID: 1503
  • Client ID: 1
  • Contact Name: Jodie Smith
  • Contact Email: jodies@macildowie.com
  • Contact Phone: 01162222590
  • Days To Advertise: 28
  • Application Email: jodies.21384.13268@macildowie.aplitrak.com
  • Job Reference: HQ00081321_1709737161
  • Job Title: Office Facilities and Administration Coordinator
  • Job Type: Permanent
  • Job Start Date: 2024-03-06
  • Job Description:

    THE OPPORTUNITY:

    Macildowie are currently recruiting for a Facilities Manager working for a business based in Leicester. An exciting and challenging role reporting directly to the HR & Facilities Manager, the position
    involves assisting in the day-to-day running of the head office. This includes developing new
    initiatives and ensuring departmental KPI's are achieved.

    This is a full time permanent position.

    THE ROLE & YOUR RESPONSIBILITIES:


    Ensure that the building is opened and closed at the appropriate hours of the
    day, enabling staff to begin work at their stated times.

    Ensure all calls to the company switchboard are answered

    Ensure that all visitors are greeted and dealt with promptly.

    Open and distribute the post each day and manage all deliveries to the office.

    Management of bookings of meeting rooms.

    Management of meeting rooms with regards to set up and clearance.

    Weekly parking rota compilation to strict deadlines.

    Liaising with all contractors associated with the office, e.g. cleaners,
    maintenance personnel

    Liaising with all utility providers associated with the office.

    Ensuring that stationery is well stocked and controlled

    Assist with the administration of HR records for sickness and absence

    Company secretarial maintain the Society share register and ensure share
    certificates are produced in a timely manner to enable signature at Board
    meetings

    Management Board organize hotel bookings and catering for meetings,
    including the Management Board Committees and Annual General Meetings

    Health & Safety ensure the Societyoffice is a safe environment

    Company Vehicles collate monthly mileage records for all Company vehicles

    Driving licence checks arrange checks on an annual basis

    Data compilation for ESG utilizing portal to compile information required to measure
    the Society carbon footprint

    To provide secretarial and general support to the CEO & directors as required

    To provide support to the Senior Management team as required

    To provide any other duties deemed appropriate to effectively fulfil the role

    To become a trained first aider for the business

    EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

    Self-motivated to operate with limited supervision in a disciplined and organised way
    Must have a professional attitude
    Ability to able to delegate, manage and motivate your team
    Must have the ability to organise and prioritise to meet strict deadlines
    Must possess a can-do attitude to work
    Must be persistent and thorough
    Must be proactive and quick thinking
    Capable of working under pressure to meet necessary deadlines
    Willingness to accept constructive criticism and handle pressure in a professional manner
    Must have ambition, desire and commitment to succeed
    Multitask management of initiatives and activities both personal and team

    Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

    Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

    If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

    Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

  • Job Location: Leicester, Leicestershire
  • Job Location Postcode: le19 1wz
  • Job Location Latitude: 52.60562
  • Job Location Longitude: -1.189478
  • Job Location Region: East Midlands
  • Job Location County: Leicestershire
  • Job Location Outcode: LE19
  • Job Location Parish: Braunstone
  • Job Location Constituency: South Leicestershire
  • Job Location District: Blaby
  • Salary Currency: GBP
  • Salary From: 24000
  • Salary To: 25000
  • Salary Period: annum
  • Salary Description: GBP24000.00 - GBP25000.00 per annum
  • Job Function: Clerical - Non-Finance
  • Job Function Key: Clerical - Non-Finance
  • Job Discipline: Clerical - Non-Finance
  • Job Discipline Key: Clerical - Non-Finance

Jodie Smith, Leicester, Leicestershire

  • Hits: 264