Ashby-De-La-Zouch, Leicestershire

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Assistant Finance Manager - North Leicestershire - up to £50,000 per annum

Macildowie Finance are working on a brilliant role working for a £140 million turnover logistics business based in North Leicestershire. This business is looking for a solid, experienced finance professional to join their finance team, who can bring a well-rounded management accounts profile ideally with previous line management experience.

This role will work on a hybrid basis of 2 days in the office and 3 days working from home.

An important aspect of this role will be taking a step back from the day to day accounts and adopting a strategic viewpoint including some business partnering.

Some of the responsibilities will include:

• Management of balance sheet reconciliations.
• Management of budgets and forecasts for all sites
• Producing weekly and monthly financial performance reports
• Involved and supporting senior management in strategic contract decisions
• Revenue analysis and identification on any process gaps.
• Management of a small team including an Assistant Management Accountant

You will be/have:

• Studying towards either CIMA or ACCA qualification, or Qualified By Experience
• Ability to challenge stakeholders and adopting a 'bigger picture' way of thinking
• Effective communication skills
• A well-rounded management accountant skill set

If this role is of interest, please apply now for immediate consideration!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Billing Administrator / Ashby De La Zouch/ 3 months Temp / Up To £13ph

Macildowie are pleased to be partnered with this leading business based in Ashby on their search for a motivated and driven individual to support the admin and billing team for between 3 months

This is a 3 month temporary role.

They are looking for someone who can get stuck in from day one, and hit the ground running.

Office based Monday - Friday 8:30 - 4:30 or 9:00 - 5:00

The salary for this role is up to £13ph dependent on experience.

The ideal candidate will have experience within a finance or billing administration role and know their way around an invoice.

RESPONSIBILITIES:

• Importing large volumes of data into sage, checking and reconciling
• Aligning acquisition customers into our invoicing schedule by calculating and raising credit notes/ invoices for overcharges and shortfalls.
• Generating invoices and credit notes
• Uploading files to our mailing house for posting
• Sending copy contracts, copy invoices and credit notes
• Uploading documents to customer portals where necessary
• General administration

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

• Proven experience in a billing or finance admin role
• Pro-active and reliable
• Ability to communicate at all levels of the organisation
• Excellent organisational skills
• Good attention to detail
• Ability to work to tight timescales
• Experience using Sage

If you are interested in this role please upload a copy of your up to date CV and we will be in touch to tell you more about the role.

I look forward to hearing from you!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Credit Control Team Leader / Ashby De La Zouch / Up to £30,000 / Permanent / 100% Office Based

Are you ready to lead a dynamic team in a cutting-edge business that specialises in providing innovative solutions to a diverse range of industries? If you have a passion for leadership, credit control expertise, and a desire to mentor and guide a team to success, we have an exciting opportunity for you!

The Company: are experts in delivering high-quality and innovative solutions to businesses across various industries. Their commitment to investing in science and technology ensures that they provide exceptional services that consistently meet the highest standards.

Key Responsibilities: As a Credit Control Team Leader, your main purpose will be to lead and mentor a team of up to 10 credit control professionals. Your role will include:

• Team Leadership: Provide guidance, mentor-ship, and supervision to the credit control team.
• First Point of Contact: Be the first point of contact for team query resolution and support in addressing complex customer queries.
• Internal Stakeholder Engagement: Collaborate with internal stakeholders to streamline processes and resolve issues effectively.
• Systems Proficiency: Ideally, have experience with credit control software such as Credithound, Sage 200, and Netsuite to optimise team performance.

Qualifications and Skills:

• Leadership Experience: Demonstrated leadership skills and the ability to inspire and guide a team.
• Credit Control Expertise: Strong background in credit control, with the ability to manage and resolve complex queries.
• Communication: Excellent communication and interpersonal skills to liaise with team members and internal stakeholders effectively.

Why Join Us:

• Competitive Salary: Enjoy a competitive salary of up to £30,000.
• Innovation: Be part of a forward-thinking organisation that invests in science and technology to deliver exceptional hygiene solutions.
• Professional Growth: Opportunity to lead and mentor a team, contributing to their professional development and success.

If you are an experienced credit control professional with leadership skills and a passion for delivering exceptional service, we want to hear from you!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Exciting Opportunity: Join a diverse and vibrant accounts team based in Ashby-de-la-Zouch as a Credit Controller.

Are you a results-driven Credit Controller with a passion for building healthy financial spaces? Join us as we collaborate with a global leader in their industry, on the lookout for a talented individual to join their dynamic team!

The Role and Benefits:

• Job Title: Credit Controller
• Reporting to: Credit and Collections Manager
• Location: Ashby-de-la-Zouch - 100% office-based
• Working Hours: Full-Time, Monday to Friday
• Benefits: 25 Days Holiday + Bank Holidays, Monthly bonus up to £300, Study Support, Standard Pension

Role Profile: As a Credit Controller, you'll play a pivotal role in recovering outstanding debts from existing customers, ensuring a positive customer experience. Here's what you'll be doing:

• Reconcile complex accounts escalated from credit control administrators.
• Utilise data analysis skills to prioritise workload effectively.
• Monitor debtor balances for a significant reduction in DSO.
• Engage in telephone calls and emails to secure commitments to pay.
• Provide monthly reports on aged debt movement and customer interaction.
• Collaborate with various teams to resolve customer queries in a timely manner.
• Build and maintain relationships with customers, ensuring exceptional service.
• Support credit control administrators to reduce debt inflow over 90 days overdue.

Knowledge and Experience: Essential:

• Minimum 2 years of credit control experience (stand-alone role preferred).
• Full credit control cycle experience, including legal action for debt recovery.
• IT literate with proficiency in Microsoft packages, especially Excel.
• Confident telephone manner and proven cash collection track record.

Desirable:

• Experience with accounting software (e.g., Sage) and CRM systems (e.g., Salesforce).

Skills Required:

• Accountable and conscientious.
• Investigative nature.
• Self-motivated with excellent planning and workload management.
• Meticulous attention to detail and high accuracy standards.
• Positive and vibrant attitude, adaptable, and personable.

If you're ready to take your credit control career to the next level and join a global leader in their field, submit your application now!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Exciting Opportunity: Join a diverse and vibrant accounts team based in Ashby-de-la-Zouch as a Credit Controller.

Are you a results-driven Credit Controller with a passion for building healthy financial spaces? Join us as we collaborate with a global leader in their industry, on the lookout for a talented individual to join their dynamic team!

The Role and Benefits:

• Job Title: Credit Controller
• Reporting to: Credit and Collections Manager
• Location: Ashby-de-la-Zouch - 100% office-based
• Working Hours: Full-Time, Monday to Friday
• Benefits: 25 Days Holiday + Bank Holidays, Monthly bonus up to £300, Study Support, Standard Pension

Role Profile: As a Credit Controller, you'll play a pivotal role in recovering outstanding debts from existing customers, ensuring a positive customer experience. Here's what you'll be doing:

• Reconcile complex accounts escalated from credit control administrators.
• Utilise data analysis skills to prioritise workload effectively.
• Monitor debtor balances for a significant reduction in DSO.
• Engage in telephone calls and emails to secure commitments to pay.
• Provide monthly reports on aged debt movement and customer interaction.
• Collaborate with various teams to resolve customer queries in a timely manner.
• Build and maintain relationships with customers, ensuring exceptional service.
• Support credit control administrators to reduce debt inflow over 90 days overdue.

Knowledge and Experience: Essential:

• Minimum 2 years of credit control experience (stand-alone role preferred).
• Full credit control cycle experience, including legal action for debt recovery.
• IT literate with proficiency in Microsoft packages, especially Excel.
• Confident telephone manner and proven cash collection track record.

Desirable:

• Experience with accounting software (e.g., Sage) and CRM systems (e.g., Salesforce).

Skills Required:

• Accountable and conscientious.
• Investigative nature.
• Self-motivated with excellent planning and workload management.
• Meticulous attention to detail and high accuracy standards.
• Positive and vibrant attitude, adaptable, and personable.

If you're ready to take your credit control career to the next level and join a global leader in their field, submit your application now!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Credit Controller / Ashby De La Zouch / Temporary / Salary Up To £14ph

Macildowie are excited to be working with a brilliant business based in Ashby looking to add an experienced Credit Controller to their team on a temporary basis for 2 months.

This position will move very quickly and is only suitable for immediately available candidates, the client are looking for someone who can get stuck in from day one, and hit the ground running.

Details:

• Office Based in Ashby
• 2 months temporary with potential permanent upside
• Salary up to £14ph

The Role & Your Responsibilities:

• Building and maintaining relationships with existing and new customers, ensuring they always provide exceptional customer service.
• Obtaining commitments to pay through telephone calls and email communication to customers.
• Allocating credit notes and payments in a timely manner.
• Completing reporting tasks/activities in Microsoft Excel.
• Working in collaboration with the Customer Service teams and Account Managers across the business to ensure the timely resolution of customer queries.
• Completing reviews of existing customers and escalating any doubtful debts to our credit and risk administrator.
• Providing periodic reports on aged debt and customer interaction to management.
• Maintaining customer records to ensure details are relevant and up to date.

Experience Sought In The Successful Candidate:

• A minimum of 1 year's experience within a credit control or Accounts environment.
• IT literate
• Confident Telephone manner
• Experience with Sage

If you are interested in this role please upload a copy of your up to date CV and we will be in touch to tell you more about the role.

I look forward to hearing from you!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently looking for a Key Account Manager to work for a quirky business based in Ashby de la Zouch. You will be the first point of contact for representatives of assigned client customer or customers and manage their account on a day-to day basis. The CRM will liaise directly with our internal teams to ensure the timely and successful delivery of our solutions according to customer needs. The CRM is expected to work closely with the Business Development Manager, Channel Inside Account Managers and Operational Team on growth and retention strategies by providing complete and appropriate hygiene solutions for every prospect to boost top-line revenue growth, customer acquisition levels and profitability

This is a full time permanent office based position.

THE ROLE & YOUR RESPONSIBILITIES:

Manage existing client relationships within the assigned portfolio by making and taking client communications, either by phone or email, to facilitate service queries and resolve via liaising with Operations. Maximise growth potential and reduce revenue losses in the assigned customer base in line with company expectations

Works closely with all members of our sales teams both internally and externally, marketing leadership teams, Operations, Finance and other team members to enhance the service offering available to their portfolio of customers
Use SFDC and other company defined IT systems to effectively report activity, update our data and information and communicate both internally and externally in a professional manner.

Take ownership of customer portals and manage the data and trends reported and coordinate with internal teams for resolution when required.

Liaise directly with sites and Operations to effectively manage mobilisations and demobilisations when requested.

Attend internal and scheduled external meetings fully prepared with relevant current data on market opportunities, promoting a positive and professional attitude. This also applies in the office and on calls to ensure the high standards required by Citron for customer service, hygiene, and environmental consciousness are maintained.

Follow the company policies for team members, especially but not limited to the
Commercial DOA, ROE, SFDC policies and standard codes of Ethics and Health and Safety that ensure Citron is a great place to work for all team members.

Maintain knowledge about the Washroom and consumable markets in the defined territory, including awareness of competitor activity and new legislation, sharing with your team members and sales leadership teams as appropriate.

Investigate, analyse, and resolve customer satisfaction complaints and service issues from assigned accounts and manage the cancellation applications and log in accordance with company processes and policies.

React to information filtered from our Operations Team with sites that have closed and/or opened liaising with the Account Owner, IAM and Finance Teams with the aim of keeping our Customer Base live and active to support the accuracy of operations route planning.

Work to KPIs and SLAs to ensure optimal customer satisfaction and resolution.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Skilled in building and leveraging relationships over the phone.
Understands and uses good account management, communication, problem solving, negotiation and interpersonal skills.
Passionate about putting the customer first with a positive and friendly attitude.
Ability to empathise as well as a directive style when required to reach resolution.
Ability to converse confidently with external customers (i.e., speaking clearly, listening, comprehending, and interpreting).
Good organisational skills with a detailed and structured approach to work.
Ability to multi-task and be resilient in a high pressured and fast paced environment.
Good telephone manner and experience of dealing with customer queries, demands and complaints under pressure and in all circumstances.
Demonstrates the ability to work in a matrix environment working closely with Sales colleagues both internal and external as well as operations and finance teams, health and safety and compliance to achieve the business's goals.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently looking for a Key Account Manager to work for a quirky business based in Ashby de la Zouch. You will be the first point of contact for representatives of assigned client customer or customers and manage their account on a day-to day basis. The CRM will liaise directly with our internal teams to ensure the timely and successful delivery of our solutions according to customer needs. The CRM is expected to work closely with the Business Development Manager, Channel Inside Account Managers and Operational Team on growth and retention strategies by providing complete and appropriate hygiene solutions for every prospect to boost top-line revenue growth, customer acquisition levels and profitability

This is a full time permanent office based position.

THE ROLE & YOUR RESPONSIBILITIES:

Manage existing client relationships within the assigned portfolio by making and taking client communications, either by phone or email, to facilitate service queries and resolve via liaising with Operations. Maximise growth potential and reduce revenue losses in the assigned customer base in line with company expectations

Works closely with all members of our sales teams both internally and externally, marketing leadership teams, Operations, Finance and other team members to enhance the service offering available to their portfolio of customers
Use SFDC and other company defined IT systems to effectively report activity, update our data and information and communicate both internally and externally in a professional manner.

Take ownership of customer portals and manage the data and trends reported and coordinate with internal teams for resolution when required.

Liaise directly with sites and Operations to effectively manage mobilisations and demobilisations when requested.

Attend internal and scheduled external meetings fully prepared with relevant current data on market opportunities, promoting a positive and professional attitude. This also applies in the office and on calls to ensure the high standards required by Citron for customer service, hygiene, and environmental consciousness are maintained.

Follow the company policies for team members, especially but not limited to the
Commercial DOA, ROE, SFDC policies and standard codes of Ethics and Health and Safety that ensure Citron is a great place to work for all team members.

Maintain knowledge about the Washroom and consumable markets in the defined territory, including awareness of competitor activity and new legislation, sharing with your team members and sales leadership teams as appropriate.

Investigate, analyse, and resolve customer satisfaction complaints and service issues from assigned accounts and manage the cancellation applications and log in accordance with company processes and policies.

React to information filtered from our Operations Team with sites that have closed and/or opened liaising with the Account Owner, IAM and Finance Teams with the aim of keeping our Customer Base live and active to support the accuracy of operations route planning.

Work to KPIs and SLAs to ensure optimal customer satisfaction and resolution.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Skilled in building and leveraging relationships over the phone.
Understands and uses good account management, communication, problem solving, negotiation and interpersonal skills.
Passionate about putting the customer first with a positive and friendly attitude.
Ability to empathise as well as a directive style when required to reach resolution.
Ability to converse confidently with external customers (i.e., speaking clearly, listening, comprehending, and interpreting).
Good organisational skills with a detailed and structured approach to work.
Ability to multi-task and be resilient in a high pressured and fast paced environment.
Good telephone manner and experience of dealing with customer queries, demands and complaints under pressure and in all circumstances.
Demonstrates the ability to work in a matrix environment working closely with Sales colleagues both internal and external as well as operations and finance teams, health and safety and compliance to achieve the business's goals.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently looking for a Customer Coordinator working for a business based in Ashby de la Zouch. In this role you will be dealing with Large City Councils and Transport businesses.

This is a permanent position Monday to Friday and is the below shift patterns:

7am - 330pm
1030am - 7pm

THE ROLE & YOUR RESPONSIBILITIES:

Liaising with customers

Scheduling engineers

Keeping customers updated with times etc.

Account management

Dealing with customer queries

Dealing with customer complaints

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

In order to be considered it would be desirable that you have experience of working on the phones, have excellent communication skills and scheduling experience. You must be IT literate

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently looking for a Customer Coordinator working for a business based in Ashby de la Zouch. In this role you will be dealing with Large City Councils and Transport businesses.

This is a permanent position Monday to Friday and is the below shift patterns:

7am - 330pm
1030am - 7pm

THE ROLE & YOUR RESPONSIBILITIES:

Liaising with customers

Scheduling engineers

Keeping customers updated with times etc.

Account management

Dealing with customer queries

Dealing with customer complaints

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

In order to be considered it would be desirable that you have experience of working on the phones, have excellent communication skills and scheduling experience. You must be IT literate

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently looking for a Customer Coordinator working for a business based in Ashby de la Zouch. In this role you will be dealing with Large City Councils and Transport businesses.

This is a permanent position Monday to Friday and is the below shift patterns:

7am - 330pm
1030am - 7pm

THE ROLE & YOUR RESPONSIBILITIES:

Liaising with customers

Scheduling engineers

Keeping customers updated with times etc.

Account management

Dealing with customer queries

Dealing with customer complaints

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

In order to be considered it would be desirable that you have experience of working on the phones, have excellent communication skills and scheduling experience. You must be IT literate

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently looking for a Customer Coordinator working for a business based in Ashby de la Zouch. In this role you will be dealing with Large City Councils and Transport businesses.

This is a permanent position Monday to Friday and is the below shift patterns:

7am - 330pm
1030am - 7pm

THE ROLE & YOUR RESPONSIBILITIES:

Liaising with customers

Scheduling engineers

Keeping customers updated with times etc.

Account management

Dealing with customer queries

Dealing with customer complaints

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

In order to be considered it would be desirable that you have experience of working on the phones, have excellent communication skills and scheduling experience. You must be IT literate

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently looking for a Customer Coordinator working for a business based in Ashby de la Zouch. In this role you will be dealing with Large City Councils and Transport businesses.

This is a permanent position Monday to Friday and is the below shift patterns:

7am - 330pm
1030am - 7pm

THE ROLE & YOUR RESPONSIBILITIES:

Liaising with customers

Scheduling engineers

Keeping customers updated with times etc.

Account management

Dealing with customer queries

Dealing with customer complaints

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

In order to be considered it would be desirable that you have experience of working on the phones, have excellent communication skills and scheduling experience. You must be IT literate

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently looking for a Customer Coordinator working for a business based in Ashby de la Zouch. In this role you will be dealing with Large City Councils and Transport businesses.

This is a permanent position Monday to Friday and is the below shift patterns:

7am - 330pm
1030am - 7pm

THE ROLE & YOUR RESPONSIBILITIES:

Liaising with customers

Scheduling engineers

Keeping customers updated with times etc.

Account management

Dealing with customer queries

Dealing with customer complaints

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
x
In order to be considered it would be desirable that you have experience of working on the phones, have excellent communication skills and scheduling experience. You must be IT literate

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently looking for a Customer Coordinator working for a business based in Ashby de la Zouch. In this role you will be dealing with Large City Councils and Transport businesses.

This is a permanent position Monday to Friday and is the below shift patterns:

7am - 330pm
1030am - 7pm

THE ROLE & YOUR RESPONSIBILITIES:

Liaising with customers

Scheduling engineers

Keeping customers updated with times etc.

Account management

Dealing with customer queries

Dealing with customer complaints

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

In order to be considered it would be desirable that you have experience of working on the phones, have excellent communication skills and scheduling experience. You must be IT literate

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently looking for a Customer Coordinator working for a business based in Ashby de la Zouch. In this role you will be dealing with Large City Councils and Transport businesses.

This is a permanent position Monday to Friday and is the below shift patterns:

7am - 330pm
1030am - 7pm

THE ROLE & YOUR RESPONSIBILITIES:

Liaising with customers

Scheduling engineers

Keeping customers updated with times etc.

Account management

Dealing with customer queries

Dealing with customer complaints

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

In order to be considered it would be desirable that you have experience of working on the phones, have excellent communication skills and scheduling experience. You must be IT literate

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently looking for a Customer Coordinator working for a business based in Ashby de la Zouch. In this role you will be dealing with Large City Councils and Transport businesses.

This is a permanent position Monday to Friday and is the below shift patterns:

7am - 330pm
1030am - 7pm

THE ROLE & YOUR RESPONSIBILITIES:

Liaising with customers

Scheduling engineers

Keeping customers updated with times etc.

Account management

Dealing with customer queries

Dealing with customer complaints

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

In order to be considered it would be desirable that you have experience of working on the phones, have excellent communication skills and scheduling experience. You must be IT literate

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Temporary Customer Service Advisor / £22,000 - £24,000 per annum / Fully office based / Ashby de la Zouch

Are you an experienced customer service advisor with Salesforce experience? I am currently recruiting a temporary customer service advisor for a well-known reputable brand based within Ashby.

The opportunity
l Manage existing client relationships by making and taking client communications, either by phone or email.
l Act as the interface between Sales, Operations Finance functions and our customers.
l Attend internal meetings and training's fully prepared with relevant current data on customer demand requirements and market opportunities, promoting a positive and professional customer orientated approach to ensure the high standards required by Citron for customer service, hygiene, and environmental consciousness are maintained.
l Query Management
l High volumes of Administration on Salesforce.
l High volumes of customer service
l General Ad-hoc duties.

The successful Candidate

l Administration experience in a Sales or Customer facing Contact Centre environment
l Salesforce experience (Highly desirable)

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently looking for a Customer Coordinator working for a business based in Ashby de la Zouch. In this role you will be dealing with Large City Councils and Transport businesses.

This is a permanent position Monday to Friday and is the below shift patterns:

7am - 330pm
1030am - 7pm

THE ROLE & YOUR RESPONSIBILITIES:

Liaising with customers

Scheduling engineers

Keeping customers updated with times etc.

Account management

Dealing with customer queries

Dealing with customer complaints

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

In order to be considered it would be desirable that you have experience of working on the phones, have excellent communication skills and scheduling experience. You must be IT literate

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.