Job Description
Macildowie are working with this client based in Leicestershire within the professional services sector to recruit a Payroll Manager.
This is a permanent opportunity offering a competitive salary, with flexibility for full-time or part-time hours (minimum 30 hours across at least 4 days per week). The role is predominantly office-based with regular client interaction.
This position offers the chance to take a leading role in shaping and developing a well-established payroll service, with a strong focus on both team leadership and client delivery.
The Opportunity
You will be responsible for managing a portfolio of clients, ensuring payroll services are delivered efficiently and accurately, while also supporting the continued development of the team and wider function.
This is a varied role that combines operational oversight with a hands-on approach, alongside opportunities to contribute to business growth.
Key Responsibilities
Client Delivery & Relationship Management
- Act as a trusted advisor to clients on all payroll-related matters
- Oversee onboarding of new clients, ensuring a smooth transition and effective setup
- Support business development activity, including client meetings and system demonstrations
- Build strong working relationships and provide solutions to complex payroll queries
Payroll Operations
- Manage the delivery of multiple payrolls across varying frequencies
- Ensure compliance with current legislation and internal standards
- Review and validate more complex payroll elements
- Maintain high levels of accuracy and service delivery
- Provide additional support to clients when required
Team Management
- Lead and support a team, creating a collaborative and high-performing environment
- Oversee workload distribution and ensure deadlines are consistently met
- Provide coaching and technical guidance
- Contribute to recruitment and ongoing development of team members
Operational Oversight
- Monitor team capacity and support forward planning
- Ensure appropriate cover is in place across peak periods
- Contribute to improving processes and overall efficiency
Commercial & Growth Focus
- Support pricing reviews and client discussions
- Identify areas to expand or enhance payroll services
- Work alongside internal teams on growth initiatives
Compliance & Systems
- Ensure all payroll activity aligns with HMRC requirements
- Work across a range of payroll platforms
- Review existing processes and identify areas for improvement
About You
- Experience operating at Payroll Manager or Senior Payroll level
- Strong understanding of UK payroll processes and legislation
- Previous experience managing or mentoring a team
- Comfortable working directly with clients
- Commercial awareness and a proactive mindset
- Keen to improve processes and contribute to wider business success
What’s on Offer
- Competitive salary
- Flexible working arrangements (full or part-time)
- Private healthcare and additional health benefits
- Generous annual leave with options to increase
- Pension and salary sacrifice schemes
- Free onsite parking
- Clear progression pathways
- Supportive, team-focused culture
