Planning Administrator

THE OPPORTUNITY:

Macildowie are currently recruiting for a Planning Administrator on behalf of a well-established organisation in the housing sector, based in Wigston, Leicester. This key role will support the planning and coordination of housing and development projects, serving as a critical point of contact for both internal teams and external stakeholders.

Working closely with the Planning Team Leader, the successful candidate will handle a range of administrative and customer-focused responsibilities, ensuring smooth communication and process efficiency across planning applications and housing development workflows.

This is a full-time ongoing temporary position, Monday to Friday, offering a hybrid working model.

THE ROLE & YOUR RESPONSIBILITIES:

• Act as the first point of contact for planning and development-related enquiries via telephone, email, and digital platforms
• Support the planning team with administrative tasks such as managing documentation, updating internal systems, and coordinating submissions for planning applications
• Liaise with residents, contractors, housing officers, and local authorities to manage communication around project timelines, approvals, and updates
• Process and monitor planning applications, ensuring all relevant documentation is submitted accurately and on time
• Maintain and update internal planning and housing CRM systems with project progress, stakeholder communications, and scheduling details
• Prepare reports, raise purchase orders, and process invoices related to planning and housing development activities
• Provide first-line support to customers experiencing issues related to planning queries or system navigation
• Assist in organising planning meetings, site visits, and community consultations, ensuring all resources and communications are delivered effectively
• Ensure data quality by cleansing and maintaining accurate records in line with GDPR and company standards

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

We are seeking candidates with:

• Previous experience in the housing industry, particularly within planning, property development, or housing administration
• Strong administrative and organisational skills, with the ability to manage competing priorities in a deadline-driven environment
• A confident and professional communication style, with experience handling queries from a range of stakeholders
• Proficiency in CRM systems and Microsoft Office (Word, Excel, Outlook)
• Immediate availability to start work

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.