Job Description
Role: Customer Service Administrator
Location: Burton-on-Trent
Salary: £26,000
Type: Full-time | Temp to Perm
We're recruiting for a proactive Customer Service Administrator. This role will involve supporting customer accounts, managing order and product enquiries, and assisting with day-to-day administrative tasks within the customer service department.
You will be responsible for handling incoming calls and emails, updating customer information, responding to online product enquiries, and providing support to the sales team when needed. The role also includes occasional outbound contact with customers to follow up on orders or provide product information.
Key Requirements:
Previous experience in customer service, administration, or sales support
Confident using Microsoft Office, particularly Excel
Strong communication and organisational abilities
A proactive and customer-focused approach
If this opportunity sounds of interest, please send your CV to .
Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.
Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.
If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
