Credit Controller

Temporary Credit Controller - Aged Debt Focus
Hinckley | Up to £15 per hour | Ongoing Assignment | Office-Based

We're recruiting for an experienced Credit Controller to join a busy head office team in Hinckley on an ongoing temporary basis. This role is perfect for someone who thrives in a fast-paced, target-driven environment and is confident managing aged debt accounts with a high volume of outbound calls.

The Role:

You'll be responsible for reducing overdue debt across a portfolio of clients by actively chasing aged balances and resolving queries quickly and effectively. You'll need to be comfortable on the phone, with a proactive approach to driving collections through consistent and professional client contact.

Key Responsibilities:

• Proactively manage and collect from a list of aged and overdue accounts
• Make a high volume of daily outbound calls to clients
• Handle payment and service queries, ensuring accurate notes and follow-up
• Take debit/credit card payments and process adjustments where required
• Escalate unresolved cases and prepare thorough case histories for further action
• Work closely with internal teams to ensure smooth resolution of account issues

What We're Looking For:

• Minimum 2 years' experience in a Credit Control or Collections role
• Confident communicator with strong negotiation and problem-solving skills
• Resilient under pressure and comfortable working to call and cash targets
• Highly organised, with attention to detail and a "get it done" attitude

The Details:

• Location: Hinckley (fully office-based)
• Rate: Up to £15 per hour (depending on experience)
• Type: Ongoing temporary contract
• Start Date: ASAP

If you're confident chasing aged debt and happy working in a high-volume call environment, this role offers a great opportunity to make an immediate impact.

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.