Account Manager
Job Description
Account Manager - £40,000 - £50,000 + £10,000 bonus potential – Northampton
Macildowie are working with a leading client based in Northampton to recruit an Account Manager.
This is a fantastic opportunity to join a well-established organisation within the distribution sector, offering a varied and commercially focused role managing key customer relationships.
Type: Permanent
Working Arrangement: Office-based with 2 days on the road
The Role
As an Account Manager, you will take ownership of a portfolio of existing B2B customers, ensuring exceptional service delivery while identifying opportunities to grow revenue within each account.
You will play a key role in strengthening relationships, understanding client needs, and delivering tailored solutions that add value.
Key Responsibilities
- Build and maintain strong relationships with key customers
- Understand customer requirements and align products/services accordingly
- Manage leads, proposals, quotations, and sample distribution
- Identify and drive upselling and cross-selling opportunities
- Handle day-to-day customer queries and resolve issues efficiently
- Arrange and attend customer meetings
- Collaborate with internal teams to ensure seamless service delivery
- Maintain accurate CRM records and performance tracking
About You
- Experience in account management within a buy/sell environment is essential
- Strong communication and relationship-building skills
- Commercially aware with a proactive mindset
- Highly organised and confident engaging with customers
- Comfortable using CRM systems and Microsoft 365
What’s in it for you?
- Company car
- Laptop and mobile phone
- Structured bonus scheme linked to performance
- Opportunity to grow within a commercially driven environment