Wigston, Leicestershire

Macildowie are delighted to be supporting Oadby and Wigston Borough Council to appoint a new Chief Finance Officer (Section 151 Officer).

Oadby and Wigston is an authority based in the south of Leicestershire, providing services and support to the local area and a population of around 57,000.

As a key member of the senior leadership team, you will support the Chief Executive in overseeing the financial, strategic and corporate management of the authority. This role ensures effective financial stewardship, oversees service area management, leads on corporate transformation, and acts as the principal advisor on financial and resource matters in accordance with Section 151 of the Local Government Act 1972.

Your key responsibilities will include, but are not limited to:

Strategic Leadership and Management:

• Collaborate with the Chief Executive as a member of the Senior Leadership Team to ensure alignment of financial strategies with the Council's objectives.
• Provide strategic guidance and contribute to the effective and efficient management of the organization.
• Deputize for the Chief Executive Officer and Corporate Director when required, demonstrating leadership and decision-making capabilities.

Corporate Transformation and Efficiency:

• Lead initiatives focused on corporate transformation, implementing changes aimed at enhancing organisational efficiency.
• Drive innovation and change management strategies to improve service delivery and achieve Council objectives.

Service Area Management and Policy Development:

• Oversee and manage designated service areas, guiding the development of strategies and policies aligned with organisational goals.
• Maintain awareness of evolving trends, best practices, and legislative changes within the specified service areas.

Financial Oversight and Advisory Role:

• Act as the principal advisor on financial and resource matters, ensuring compliance with Section 151 of the Local Government Act 1972.
• Provide expert guidance and advice to senior management and council members on financial implications, risks, and opportunities.
• To build strong and positive relationships with Elected Members providing the support, assistance and professional advice necessary to them in the performance of their functions, in the provision of services to the community.
• To work closely with Elected Members to ensure that the Council's objectives are promoted and implemented through developing appropriate strategies, policies and plans and translating these into effective action.
• To represent the Council in external relationships, locally, regionally, and nationally, promoting the economic, environmental, social issues and other priorities of the Borough.

You will be a qualified accountant with proven experience in a senior financial management role within a local authority. You will possess an in-depth knowledge of financial regulations, statutory requirements, and best practices in local government finance. You may currently be operating as a Section 151 officer or alternatively be seeking the first move into a role at this level within a Borough Council.

You will be an influential leader with outstanding communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels. You will also have experience in leading change, driving transformation, and delivering strategic objectives.

The successful candidate will receive an attractive salary and benefits package with a flexible working policy and expectation of being in the recently-refurbished council offices at Brocks Hill in Oadby.

For more information about this fantastic opportunity, please e-mail or call 07790345391.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Customer Service Centre Advisor

Location: Wigston, LE18

Hours: Full time, 35 hours a week, 9-5pm

Monday to Friday with some hybrid working

Are you able to build strong relationships with customers? Do you know your way around a computer and have strong IT skills? Are you immediately available? If so, this could be the role for you!

The Role

As part of the Customer Service Centre, you will provide an excellent customer-focussed service to members, training providers, delegates, organisations and members of the public. You will be responsible for processing data efficiently and answering calls and emails proficiently.

The successful Customer Service Centre Advisor will be responsible for the following duties:

• Being the first line telephone contact for incoming membership, training and booking enquiries
• Respond to incoming calls and emails, taking ownership of the enquiry and advising customers on the membership structure, training courses, training products, workbooks and events - recording all enquiries and opportunities on the CRM system
• Receiving and processing applications for memberships, training provider licensing, course results, certification processing and queries - updating customer records
• Understand membership and training products to be able to talk to potential and existing customers about them, upselling as part of this process when necessary
• Process subscription payments and resolve queries/objections where necessary by contacting members using the appropriate media to ensure payments and/or funds are properly processed.
• Processing event bookings, creating accurate records on the CRM system, collecting resources in a timely manner prior to the event and dealing with any associated queries regarding these
• Raise invoices, process payments and credit notes as required, dealing with queries as they arise
• Provide first line technical support to customers who are experiencing issues with systems such as the website
• Cleanse data where necessary and contact customers by telephone, email and mail to retrieve information as required for the completion and maintenance of their records

The ideal Candidate will:

Hold an understanding of what good customer service looks like with experience liaising with customers regarding orders and enquiries via telephone and email. The ideal customer service centre advisor will have excellent accuracy and meticulous attention to detail as well as the ability to work independently and effectively in a virtual environment. This role requires a candidate who can learn quickly and utilise different IT systems so being IT literate with experience of using Microsoft Office packages is vital. Dealing with customers via telephone/email can sometimes be challenging therefore, the ideal customer service centre advisor will demonstrate personal resilience whilst addressing telephone complaints and working under pressure.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

The Role

As part of the Customer Service Centre, you will provide an excellent customer-focussed service to members, training providers, delegates, organisations and members of the public. You will be responsible for processing data efficiently and answering calls and emails proficiently.

The successful Customer Service Centre Advisor will be responsible for the following duties:

Being the first line telephone contact for incoming membership, training and booking enquiries
Respond to incoming calls and emails, taking ownership of the enquiry and advising customers on the membership structure, training courses, training products, workbooks and events - recording all enquiries and opportunities on the CRM system
Receiving and processing applications for memberships, training provider licensing, course results, certification processing and queries - updating customer records
Understand membership and training products to be able to talk to potential and existing customers about them, upselling as part of this process when necessary
Process subscription payments and resolve queries/objections where necessary by contacting members using the appropriate media to ensure payments and/or funds are properly processed.
Processing event bookings, creating accurate records on the CRM system, collecting resources in a timely manner prior to the event and dealing with any associated queries regarding these
Raise invoices, process payments and credit notes as required, dealing with queries as they arise
Provide first line technical support to customers who are experiencing issues with systems such as the website
Cleanse data where necessary and contact customers by telephone, email and mail to retrieve information as required for the completion and maintenance of their records

The ideal Candidate will:
Hold an understanding of what good customer service looks like with experience liaising with customers regarding orders and enquiries via telephone and email. The ideal customer service centre advisor will have excellent accuracy and meticulous attention to detail as well as the ability to work independently and effectively in a virtual environment. This role requires a candidate who can learn quickly and utilise different IT systems so being IT literate with experience of using Microsoft Office packages is vital. Dealing with customers via telephone/email can sometimes be challenging therefore, the ideal customer service centre advisor will demonstrate personal resilience whilst addressing telephone complaints and working under pressure.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

The Role

As part of the Customer Service Centre, you will provide an excellent customer-focused service to members, training providers, delegates, organisations and members of the public. You will be responsible for processing data efficiently and answering calls and emails proficiently.

The successful Customer Service Centre Advisor will be responsible for the following duties:

Being the first line telephone contact for incoming membership, training and booking enquiries
Respond to incoming calls and emails, taking ownership of the enquiry and advising customers on the membership structure, training courses, training products, workbooks and events - recording all enquiries and opportunities on the CRM system
Receiving and processing applications for memberships, training provider licensing, course results, certification processing and queries - updating customer records
Understand membership and training products to be able to talk to potential and existing customers about them, upselling as part of this process when necessary
Process subscription payments and resolve queries/objections where necessary by contacting members using the appropriate media to ensure payments and/or funds are properly processed.
Processing event bookings, creating accurate records on the CRM system, collecting resources in a timely manner prior to the event and dealing with any associated queries regarding these
Raise invoices, process payments and credit notes as required, dealing with queries as they arise
Provide first line technical support to customers who are experiencing issues with systems such as the website
Cleanse data where necessary and contact customers by telephone, email and mail to retrieve information as required for the completion and maintenance of their records

The ideal Candidate will:
Hold an understanding of what good customer service looks like with experience liaising with customers regarding orders and enquiries via telephone and email. The ideal customer service centre advisor will have excellent accuracy and meticulous attention to detail as well as the ability to work independently and effectively in a virtual environment. This role requires a candidate who can learn quickly and utilise different IT systems so being IT literate with experience of using Microsoft Office packages is vital. Dealing with customers via telephone/email can sometimes be challenging therefore, the ideal customer service centre advisor will demonstrate personal resilience whilst addressing telephone complaints and working under pressure.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for a Customer Service Team Leader working for a business based in Wigston, Leicester. In this role you will be responsible for the Customer Service Centre Team to identify, develop and implement customer service process improvements.

This is a permanent full time position which offers hybrid working.

THE ROLE & YOUR RESPONSIBILITIES:

Managing one of the Customer Service Centre teams, providing them with positive support, advice and encouragement in their development, providing cover in the absence of the other Team Leader.

Allocating in-bound workloads and developing specific programmes of activity, such as outbound calling and emailing to customer service advisors to meet the needs of training providers and of the membership recruitment, renewal and engagement programmes, assisting the team with its daily workload as demand occurs.

Monitoring accuracy and efficiency of operational processing and providing a monthly processes performance report to the Manager Customer Service Centre, with recommendations for change or development where appropriate.

Working with the IT and Digital teams to scope and test developments to related systems, resolving any issues and reporting to the Manager Customer Service Centre as appropriate.

Providing analysis and reports on membership and training provider activity to identify patterns of behaviour and opportunities for development.

Ensuring that their team provides a first-class customer service experience to members, training providers and delegates.

Defining and developing processes and procedures relating to training providers and membership within ISO standards, as required.

Contributing to projects as required and identifying improvements to Customer Service Centre processes.


EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Experience of managing a team and/or project

Experience of supervising and motivating others evaluating work performance and providing feedback and guidance

Experience of communicating complex concepts via telephone, face-to face and in writing

Experience of presenting to large and small audiences using PowerPoint or other presentation tools

Experience of successfully delivering to identified targets with minimum supervision

Experience of communicating with people at all levels in business

Experience of working without direct supervision inside and outside of the normal office environment

Experience of using multi-relational databases

Experience of coaching and people development

Experience in complaint handling and management

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for a Customer Service Team Leader working for a business based in Wigston, Leicester. In this role you will be responsible for the Customer Service Centre Team to identify, develop and implement customer service process improvements.

This is a permanent full time position which offers hybrid working.

THE ROLE & YOUR RESPONSIBILITIES:

Managing one of the Customer Service Centre teams, providing them with positive support, advice and encouragement in their development, providing cover in the absence of the other Team Leader.

Allocating in-bound workloads and developing specific programmes of activity, such as outbound calling and emailing to customer service advisors to meet the needs of training providers and of the membership recruitment, renewal and engagement programmes, assisting the team with its daily workload as demand occurs.

Monitoring accuracy and efficiency of operational processing and providing a monthly processes performance report to the Manager Customer Service Centre, with recommendations for change or development where appropriate.

Working with the IT and Digital teams to scope and test developments to related systems, resolving any issues and reporting to the Manager Customer Service Centre as appropriate.

Providing analysis and reports on membership and training provider activity to identify patterns of behaviour and opportunities for development.

Ensuring that their team provides a first-class customer service experience to members, training providers and delegates.

Defining and developing processes and procedures relating to training providers and membership within ISO standards, as required.

Contributing to projects as required and identifying improvements to Customer Service Centre processes.


EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Experience of managing a team and/or project

Experience of supervising and motivating others evaluating work performance and providing feedback and guidance

Experience of communicating complex concepts via telephone, face-to face and in writing

Experience of presenting to large and small audiences using PowerPoint or other presentation tools

Experience of successfully delivering to identified targets with minimum supervision

Experience of communicating with people at all levels in business

Experience of working without direct supervision inside and outside of the normal office environment

Experience of using multi-relational databases

Experience of coaching and people development

Experience in complaint handling and management

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for a Customer Service Team Leader working for a business based in Wigston, Leicester. In this role you will be responsible for the Customer Service Centre Team to identify, develop and implement customer service process improvements.

This is a permanent full time position which offers hybrid working.

THE ROLE & YOUR RESPONSIBILITIES:

Managing one of the Customer Service Centre teams, providing them with positive support, advice and encouragement in their development, providing cover in the absence of the other Team Leader.

Allocating in-bound workloads and developing specific programmes of activity, such as outbound calling and emailing to customer service advisors to meet the needs of training providers and of the membership recruitment, renewal and engagement programmes, assisting the team with its daily workload as demand occurs.

Monitoring accuracy and efficiency of operational processing and providing a monthly processes performance report to the Manager Customer Service Centre, with recommendations for change or development where appropriate.

Working with the IT and Digital teams to scope and test developments to related systems, resolving any issues and reporting to the Manager Customer Service Centre as appropriate.

Providing analysis and reports on membership and training provider activity to identify patterns of behaviour and opportunities for development.

Ensuring that their team provides a first-class customer service experience to members, training providers and delegates.

Defining and developing processes and procedures relating to training providers and membership within ISO standards, as required.

Contributing to projects as required and identifying improvements to Customer Service Centre processes.


EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Experience of managing a team and/or project

Experience of supervising and motivating others evaluating work performance and providing feedback and guidance

Experience of communicating complex concepts via telephone, face-to face and in writing

Experience of presenting to large and small audiences using PowerPoint or other presentation tools

Experience of successfully delivering to identified targets with minimum supervision

Experience of communicating with people at all levels in business

Experience of working without direct supervision inside and outside of the normal office environment

Experience of using multi-relational databases

Experience of coaching and people development

Experience in complaint handling and management

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for a Customer Service Team Leader working for a business based in Wigston, Leicester. In this role you will be responsible for the Customer Service Centre Team to identify, develop and implement customer service process improvements.

This is a permanent full time position which offers hybrid working.

THE ROLE & YOUR RESPONSIBILITIES:

Managing one of the Customer Service Centre teams, providing them with positive support, advice and encouragement in their development, providing cover in the absence of the other Team Leader.

Allocating in-bound workloads and developing specific programmes of activity, such as outbound calling and emailing to customer service advisors to meet the needs of training providers and of the membership recruitment, renewal and engagement programmes, assisting the team with its daily workload as demand occurs.

Monitoring accuracy and efficiency of operational processing and providing a monthly processes performance report to the Manager Customer Service Centre, with recommendations for change or development where appropriate.

Working with the IT and Digital teams to scope and test developments to related systems, resolving any issues and reporting to the Manager Customer Service Centre as appropriate.

Providing analysis and reports on membership and training provider activity to identify patterns of behaviour and opportunities for development.

Ensuring that their team provides a first-class customer service experience to members, training providers and delegates.

Defining and developing processes and procedures relating to training providers and membership within ISO standards, as required.

Contributing to projects as required and identifying improvements to Customer Service Centre processes.


EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Experience of managing a team and/or project

Experience of supervising and motivating others evaluating work performance and providing feedback and guidance

Experience of communicating complex concepts via telephone, face-to face and in writing

Experience of presenting to large and small audiences using PowerPoint or other presentation tools

Experience of successfully delivering to identified targets with minimum supervision

Experience of communicating with people at all levels in business

Experience of working without direct supervision inside and outside of the normal office environment

Experience of using multi-relational databases

Experience of coaching and people development

Experience in complaint handling and management

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Macildowie Finance are currently working on an exclusive basis too recruit a Finance Assistant for an entrepreneurial SME business based in South Leicester.

Why should you consider this role?

Dynamic Company: Join a fast-paced and innovative company that values its employees and encourages professional growth.

Varied Responsibilities: As a Finance Assistant, you will play a crucial role in supporting the finance department in various tasks. From managing accounts payable and receivable to processing invoices and reconciling bank statements, you will have the chance to develop your skills across different areas of finance.

Modern Workplace: Enjoy a modern and comfortable work environment that fosters collaboration and teamwork. The company values a healthy work-life balance and provides the necessary resources to excel in your role.

Cutting-Edge Tools: Utilize your expertise in Sage 50, a vital requirement for this role, to streamline financial operations and contribute to the company's success. Your experience with Sage 50 will be highly valued and put to good use.

What are we looking for

Sage 50 Experience: Essential experience with Sage 50 accounting software is required for this role. Your proficiency in managing financial data using Sage 50 will be pivotal in ensuring accurate and efficient financial processes.

Finance Expertise: A solid foundation in finance principles and practices, including accounts payable, accounts receivable, invoicing, and bank reconciliation. Prior experience in a finance assistant role or similar position is preferred.

Attention to Detail: Meticulousness and a keen eye for detail are crucial to maintaining accurate financial records and identifying any discrepancies. Your meticulous approach will contribute to the overall success of the finance department.

Team Player: Strong interpersonal skills and the ability to work effectively within a team environment are essential. Collaborate with colleagues and contribute to a positive and supportive workplace culture.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Macildowie Finance are currently working on an exclusive basis with a c5m turnover engineering business based in Leicester, to recruit a Finance Manager.

You will be joining this privately owned business at an exciting point in their corporate journey as they look to embark on a significant period of growth where they aim to increase turnover significantly in the next 3 years. The business has several high profile multinational clients and is a major player in their respective industry.

They have an excellent reputation for customer service and staff retention and are looking for an individual to grow and develop with the business over a significant period of time.

You will be reporting in to the Managing Director and be exposed to all areas of this dynamic and exciting business, providing high quality, timely and accurate management reporting and information, driving profitability and supporting key decisions.

Your responsibilities will include:

Owning the month end management accounts production - ensuring they are provided to the business/directors in a timely and accurate manner.

Coaching and management of a small team.

Supporting all teams in the review of P and L's, budgeting and forecasting activities.

Business planning/scenario modelling assisting operations in their strategic decision making process.

Cost analysis and reporting - highlighting opportunities to improve business performance through efficiency gains.

Preparation and presentation of key performance statistics to senior level operational stakeholders.

Ownership of the annual statutory reporting process.

Cash flow management and reporting.

About You

To be considered for this role you must be

Ideally ACCA/CIMA/ACA Qualified. QBE will be considered.

An experienced Excel User (Pivots, Look Ups, Ifs are a must)

A confident communicator with experience of partnering with senior level operational stakeholders

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Temporary Finance Assistant / up to £15ph / Oadby

Macildowie are are currently recruiting for an experienced, hard working and motivated Accounts Assistant to join a successful and forward-thinking business based in Oadby

The right candidate will have good organisational and a high level of accuracy and be confident using Sage Line 50 and Microsoft packages including Outlook, Excel and Word.

Your Role will Include:

• Company Purchase ledger
• Match purchase invoices to orders and delivery notes
• Accurately record purchase invoices onto Sage Line 50
• Ensure invoices are authorised by relevant personnel in a timely manor
• Scan and file invoices as necessary
• General maintenance of the purchase ledger
• Prepare payment runs
• Accurately record supplier payments against ledgers
• Resolve supplier queries
• Month end reconciliation work
• Company Sales ledger
• Accurately record customer purchase orders
• Send out invoices to customers daily
• Accurately track invoices and goods delivered against sales orders
• Match sales invoices to proof of delivery notes
• Daily credit control telephone calls
• Send out monthly statements
• General maintenance of the sales ledger
• Accurately record customer receipts against ledgers
• Resolve customer queries
• Month end reconciliation work
• Ensure credit limits are adhered to and deal with external credit insurers
• In addition to this
• Assist Finance Manager with adhoc reports

To be successful in this role you will have/be:

• Ability to follow instructions and prioritise workload
• Highly accurate and well organised
• Self-motivated and driven
• Attention to detail and methodical
• Polite and professional appearance
• Excellent communication skills
• Professional and presentable
• Quick learner
• Team player
• Positive attitude
• Confidence in dealing with customers and suppliers

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Macildowie are delighted to be supporting Oadby and Wigston Borough Council to appoint a new Finance Manager (Deputy Section 151 Officer).

Oadby and Wigston is an authority based in the south of Leicestershire, providing services and support to the local area and a population of around 57,000.

The Finance Manager (Deputy Section 151 Officer) is responsible for overseeing the financial operations of Oadby and Wigston Borough Council, providing strategic leadership to the Finance Section, and supporting the Chief Finance Officer. This role involves managing change, advising the Senior Leadership Team (SLT) on financial matters, deputising for the CFO when necessary, and aligning all actions with the Council's Vision and Values to deliver exceptional service.

Key Responsibilities:

Management and Leadership:

• Lead and manage the Finance Section, fostering a culture of professionalism, enthusiasm, and commitment among team members.
• Drive change initiatives, ensuring the team remains competent and adaptable to meet evolving financial demands.

Strategic Financial Advice:

• Offer key financial advice and expertise to the Senior Leadership Team (SLT) to facilitate effective decision-making and goal achievement.
• Act as a primary advisor on financial matters for the Council, its elected members, and officers, providing insightful recommendations.

Deputising for Chief Finance Officer:

• Assume the role of the Chief Finance Officer when required, fulfilling responsibilities and representing the finance function effectively.

Alignment with Vision and Values:

• Embrace and advocate the Council's Vision and Values, fostering a collaborative culture that aims for excellence in service delivery, surpassing customer expectations.
• Ensure all financial activities align with these values, promoting a customer-centric approach to financial management.

Qualifications and Experience:

You will be a qualified accountant with proven experience in a senior financial management role within a local authority. You will possess an in-depth knowledge of financial regulations, statutory requirements, and best practices in local government finance. You may be seeking your first role as a Deputy Section 151 officer or looking for a new challenge with a great authority.

You will be an influential leader with outstanding communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.

The successful candidate will receive an attractive salary and benefits package with a flexible working policy and expectation of being in the recently-refurbished council offices at Brocks Hill in Oadby.

For more information, please e-mail or call 07790345391.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Macildowie's Public Sector team are delighted to be working partnership with Oadby & Wigston Borough Council to appoint a Finance Manager to oversee the operational management of the finance team.

Oadby and Wigston is a great place to live, work and visit and the council is a great organisation to work for. With a great culture, they offer a competitive salary and employee benefits package. They empower their employees to be creative in how they deliver their services, and this delivers fantastic outcomes for residents, businesses, partners and visitors alike.

Reporting into a supportive and highly-experienced Head of Finance, the Finance Manager will be responsible for leading and developing a capable and motivated finance team to drive performance and improve efficiencies and processes across the authority.

This challenging and varied role will play a key part in the council's plans for the coming year and will help shape the direction of the authority as a member of the executive leadership team responsible for driving projects and performance.

The role's responsibilities and requirements will include;

• Leading and growing a successful team
• Leading on, and compiling the statutory year-end financial statement - playing a significant part in this process would also be acceptable
• Having knowledge of capital and the sources of funding for a HRA and General Fund capital programme
• Having technical knowledge about balance sheet, reserves, provisions, bad debts, write offs, grants and CIPFA accounting rules and has been involved with dealing with External auditors.
• Experience of or knowledge of the budget-setting process ideally within the local government environment
• Knowledge or the ability to write committee reports relating to financial matters and be capable of presenting them to members

The successful applicant will be a technically strong finance professional ideally with knowledge and experience of working within a local authority. Alternatively, an understanding or experience of working with a local authority will also be considered. You will be a strong people leader with the ability to motivate and develop a team.

If successful, you will be rewarded with a fantastic opportunity with a progressive Borough Council who are in an exciting phase of growth and development. The role offers an attractive salary and benefits package, including the Local Government Pension Scheme, flexible and hybrid working (c1 day per week in the office) and the opportunity to progress and develop further.

For more information, please do not hesitate to contact me.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

SEO Executive

Wigston, hybrid

£30,000 - £35,000

Monday - Friday, 09:00 - 17:00

Are you passionate about driving organic traffic and enhancing brand visibility online? We have an exceptional opportunity for an experienced SEO and Email Marketing Specialist to join a leading ecommerce business based in South Wigston.

Key Responsibilities:

• Craft and implement a comprehensive long-term SEO strategy
• Execute targeted email communication plans to engage and convert potential customers.
• Establish and maintain a robust email infrastructure for sustained success, utilising platforms like Pardot and native email services.
• Collaborate with the marketing team to develop data-driven email funnels aimed at expanding our client's customer base.
• Generate compelling SEO-driven content to elevate online visibility.
• Ensure websites are fully optimized for SEO, coordinating with stakeholders for seamless execution.
• Spearhead innovative SEO initiatives and provide thought leadership across departments.
• Identify and nurture partnerships with content providers and affiliate partners to boost online presence.
• Utilize analytics to evaluate the effectiveness of SEO strategies and make data-driven decisions.
• Stay updated on industry trends and techniques to maintain a competitive edge.
• Coordinate with external agencies to further enhance SEO efforts.

Qualifications and Skills:

• Strong grasp of modern SEO techniques with a commitment to continuous learning.
• Proficiency in web technologies such as Javascript, HTML, Wordpress, and Joomla.
• Understanding of brand-building principles in the online sphere.
• Excellent communication skills and ability to produce high-quality content.
• Analytical mindset with a focus on achieving commercial objectives.
• Exceptional interpersonal skills to build relationships with stakeholders.

Interested? Click apply today!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.