Laura Bradley

Part-Time Temporary Administrative Support for HR Team

Are you an experienced administrator looking for an engaging role within HR? Join our team as a Part-Time Temporary Administrative Support based in Swadlincote, providing crucial assistance to our HR department. This role offers an opportunity to contribute administrative expertise in a dynamic HR environment. The position is available until June 2024, requiring 25 hours per week.

Key Responsibilities:

- Provide comprehensive administrative support to the HR team, including filing, data entry, and document management.

- Assist in scheduling interviews, meetings, and maintaining HR calendars.

- Handle incoming calls, emails, and correspondence, responding promptly and professionally.

- Assist in HR-related documentation, including preparing reports and updating employee records.

- Help with the coordination of recruitment processes, such as posting job ads and organising candidate interviews.

- Maintain confidentiality of sensitive HR information and documents.

- Collaborate with team members to support various HR projects and initiatives.

Qualifications and Experience:

- Proven administrative experience, preferably in an HR or related setting.

- Proficiency in Microsoft Office suite (Word, Excel, Outlook).

- Strong organisational skills and meticulous attention to detail.

- Excellent communication and interpersonal abilities.

- Ability to manage time effectively, handle multiple tasks, and prioritise workload.

- Understanding of HR processes and confidentiality protocols is advantageous.

Position Type: Part-Time Temporary

Duration: Until June 2024

Hours: 25 hours per week

Location: Swadlincote

If you are interested in this position then apply now with an update CV and someone will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Are you passionate about delivering excellent customer service? Do you thrive in a dynamic and fast-paced environment? We are currently seeking a dedicated Customer Service Advisor to join our client's team at our Mansfield town centre branch for a well-established business. This position requires individuals who are committed to providing outstanding service and have a strong attention to detail.

Location: Mansfield town centre

35 hours a week

Key Responsibilities:

- Assist customers with various banking inquiries, transactions, and account services.

- Provide personalised assistance to customers in person, over the phone, and via email.

- Process financial transactions accurately and efficiently.

- Promote and cross-sell banking products and services to meet customer needs.

- Resolve customer issues and complaints promptly and professionally.

- Adhere to all banking regulations and guidelines.

Requirements:

- Excellent communication and interpersonal skills.

- Strong problem-solving abilities and attention to detail.

- Ability to work effectively in a team-based environment.

- Availability to work 2/3 Saturdays a month.

- Full UK driving license required.

Preferred Qualifications:

- Previous experience in a customer service role, ideally within a banking or financial services environment.

- Knowledge of banking products and services.

- Proficiency in using banking software and systems.

Benefits:

- Competitive salary based on experience.

- Comprehensive training and development opportunities.

- Employee benefits package.

- Opportunity to work in a supportive and collaborative team environment.

If you are a motivated individual with a passion for customer service and meet the above requirements, we encourage you to apply for this exciting opportunity. Join our client's team and be part of a leading banking institution committed to excellence in customer satisfaction.

To apply, please submit your CV and why you are interested in this role. We look forward to receiving your application!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Macildowie are actively seeking a Contract and Sales administrator to join a well and established team based in Burton On Trent.

This is a 12 month fixed term contract, working Monday to Friday (initially in the office full time but will change to hybrid once settled in with the role (2/3 days from home).

Salary is £27,000 - £31,000 depending on experience.

The contract and sales admin position operates in a fast-paced, dynamic industry, serving as a pivotal point between external customers, members of the sales team, and internal departments. This multi-faceted role requires a highly motivated and flexible individual capable of taking initiative to meet customer needs effectively.

Reporting to the Customer Sales Support Manager, the role holder will assist the management team and the wider team in various general duties to optimise the sales team's success.

Main Responsibilities:

- Raise Lease Purchase, Finance Lease, Hardware, and Content agreements, managing the end-to-end process with independent customers.

- Liaise with Finance and Legal departments to ensure checks are carried out in a timely manner and approvals gained.

- Request Due Diligence forms to be completed by customers where required and oversee the transfer of these to Legal.

- Manage and progress chase orders onto Production schedules in commercial priority, staying aware of the business's priority criteria.

- Liaise with the production facility to prioritise customer deliveries and communicate schedules to customers and colleagues.

- Evaluate all new and dormant account credit requests to ensure suitability for processing by accounts and progress chase through to set up as new accounts.

- Ensure that sales orders and purchase orders are accurately placed in the system.

- Maintain customer records on the company's internal systems and report any material changes in the customer's business.

- Assist in the production of reports on machines sold/dispatched against budget and forecast.

- From time to time, provide cover for other gaming sales team members.

Required Skills and Experience:

- Ability to multi-task, prioritise, and manage time effectively.

- Excellent written and verbal communication skills, along with exceptional customer service skills.

- Excellent numeracy.

- CRM/Sales Order Experience.

- Demonstrable experience in Excel and Word software.

- Knowledge of administrative record-keeping practices.

- The ability to build relationships at all levels.

- Diligence, motivation, and a proactive approach toward problem-solving.

- Exceptional interpersonal skills.

Beneficial Experience:

- Experience with D365.

- Familiarity with sales contracts and agreements.

If you are interested in this role please apply with your most up to date CV and one of our consultants will call you to discuss.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Title: Customer Service Advisor - Construction Equipment

Location: Burton on Trent

Industry: Construction Equipment Rental and Sales

We are seeking a highly organised and customer-focused individual to join a well-established company as a Customer Service Advisor. The role, based in Burton on Trent, will involve providing comprehensive support to both internal and external customers. If you have a strong background in processing hire and sales orders for construction equipment and are committed to delivering exceptional service, we want to hear from you!

Key Responsibilities:

Single Point of Contact Support

Provide a single point of contact for communications and enquiries from internal and external customers via telephone and email.

Order Processing

- Handle the processing of Hire and Sales orders throughout the project life cycle, ensuring accuracy and timely completion.

- Offer contract administration support to the field sales team for equipment hire and sales within the construction industry.

- Execute all work in accordance with Company policies and procedures.

Customer Relationship Management:

- Develop and maintain professional relationships with internal and external customers.

- Address and resolve equipment hire and sales enquiries promptly, maintaining high levels of customer service.

Logistics Coordination:

- Arrange on and off-hire of equipment as per customer requests.

- Verify equipment and transport availability from stock holding or supply chain, proposing alternatives when necessary.

Documentation and Query Resolution:

- Process orders, instructions, and equipment returns through the Company's computer system.

- Ensure all project documentation is completed accurately and in a timely manner.

- Take ownership of and resolve customer queries in a professional manner.

Health, Safety, and Quality Compliance:

- Execute all activities in accordance with the Company's Health, Safety, Environmental, and Quality procedures.

Team Collaboration and Promotion:

- Communicate effectively with colleagues to maintain high levels of customer service.

- Proactively promote the company and its services.

General Administration:

- Handle general administration tasks such as incoming/outgoing post, filing, and purchasing.

- Undertake office reception and telephone switchboard duties as required.

Other Duties:

- Perform any other duties as reasonably requested by the UK Operations Manager.

Qualifications and Skills:

- Previous experience in a similar role, preferably in the construction equipment industry.

- Strong organisational skills with attention to detail.

- Excellent communication and interpersonal skills.

- Proficiency in using computer systems for order processing.

- Knowledge of health, safety, and quality procedures.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Macildowie are actively seeking a Customer Executive to join a well established business based in Bingham, Nottingham. Our clients top priority is to deliver excellent customer service and this is an amazing opportunity to join a expanding, family ran business!

Reporting to: Customer Service Manager

Hours: Full-time (9:00am - 5:00pm, Monday to Friday)

Salary: £24,000 (+ bonus)

Package and Benefits

- Competitive Salary

- Free on-site gym access

- Vitality Health Insurance

- On-site parking

- 33 days holiday (inclusive of bank holidays)

The ideal candidate would be someone who has a previous background in Customer Service, ideally in the construction industry however this is not essential, personality is the main driving factor for success in this role, being able to build and maintain relationships. If you can demonstrate the above then we want to hear from you.

Key Responsibilities and Duties:

- Support daily customer service operations

- Process customer enquiries and orders efficiently

- Manage order bookings using the Warehouse Management System

- Coordinate with couriers for timely deliveries

- Resolve customer issues and collaborate across departments for improvement

Key Skills & Requirements

- Proficient in CISCO phone systems and Google Drive

- Strong team player willing to support cross-departmental initiatives

- Customer-focused with a dedication to exceeding expectations

- Previous experience in industrial/commercial sales and distribution preferred

- Experience managing people and strong commercial acumen desired

If you are keen on this opportunity please apply with your most up to date CV and one of our Consultants will give you a call to discuss in more depth.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Macildowie are recruiting an exciting opportunity within a prestigious national law firm for a forward-thinking digital specialist to join as Digital Officer. As part of their dynamic team, you will collaborate with the Head of Digital to craft and execute the company's digital and data strategy.

About the Role

Embrace the flexibility of the hybrid working model as you play a pivotal role in shaping the digital presence and enhancing engagement. Your responsibilities will encompass implementing digital strategies, refining user experiences, and facilitating seamless communication across diverse platforms. Here's what you'll be doing:

Key Responsibilities

- Collaborate closely with the Head of Digital & Digital Manager to advance the company's digital and data strategy.

- Oversee the company's public-facing digital communication channels, including the website, email marketing, and social media, to foster connections with current and prospective clients and cultivate new business opportunities.

- Develop a road map outlining key activities and milestones for each channel to amplify the firm's digital footprint.

- Establish robust data and analytical management by crafting user-friendly reporting for stakeholders, enabling performance enhancements and bench marking against key performance indicators & ROI.

- Assist in digital transformation efforts, encompassing penalisation and CRM integration with website & email marketing.

- Innovate operational methodologies, leveraging applicable technologies to facilitate seamless content publication across multiple digital channels.

- Play a pivotal role in new digital, CRM, and email projects, spanning from inception to delivery.

- Spearhead SEO and keyword tracking efforts, including managing tools to optimise website performance.

- Provide support for paid media advertising initiatives such as PPC and LinkedIn sponsored content.

- Collaborate with the digital assistant to produce and disseminate high-quality digital media, including video, podcasts, & info graphics.

- Offer proactive digital marketing counsel to the company and deliver top-notch end-user support and training.

- Foster collaboration with supporting teams to develop impactful client-centric digital marketing campaigns.

- Stay abreast of current digital trends & technologies, continuously enhancing technical expertise.

Your Skills and Qualifications

- Previous experience in a similar role, preferably within a professional services environment.

- Extensive experience supporting complex digital marketing initiatives with a solid grasp of web design and digital growth techniques.

- Profound understanding and experience in leveraging digital technologies to augment the marketing communications process, encompassing CRM, website, email marketing, and social media.

- Familiarity with the digital technologies: Umbraco, Microsoft Customer Insights Journeys, and Microsoft Sales Enterprise.

- Strong team player with the ability to manage your workload effectively.

- Thrive in a challenging, demand-led environment where your expertise is valued and recognised.

To apply, please submit your CV and why you are interested in this role. We look forward to receiving your application!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Temporary Senior Brand Executive (10-Month Contract - Maternity Cover)

Are you an experienced marketer with a knack for driving brand success? Macildowie is seeking a Temporary Senior Brand Executive for a 10-month contract, primed to lead marketing initiatives for a well-established company based in Swadlincote. If you possess marketing expertise, preferably within construction or logistics, and are capable of driving and travelling to Belfast bi-weekly, this opportunity is for you.

Key Responsibilities:

- Develop and execute the annual brand plan and budgets for our client within the specified contract duration.

- Conduct competitor analysis, market trend assessment, internal sales evaluation, and targeted market research to inform marketing strategies.

- Coordinate, develop, and execute fully integrated marketing campaigns within defined time lines and budget constraints, encompassing various elements of brand promotion.

- Strategies and implement effective product launch plans within the contracted period.

- Oversee the ongoing development and maintenance of brand websites.

- Utilise CRM effectively to enhance customer and consumer communications.

- Efficiently manage external agencies and suppliers (creative, PR, digital) to ensure timely project delivery within allocated budget, deadline, and quality standards.

- Evaluate completed marketing activities to assess their commercial impact concerning business benefit versus budget.

- Ensure effective communication of planned marketing activities within the specified contract period.

- Complete any other reasonable tasks as requested during the temporary tenure.

Qualifications and Experience:

- Demonstrated experience in successfully developing and implementing brand plans and marketing strategies.

- Marketing experience within the construction or logistics industry is highly preferred.

- Proficient in market analysis, competitor evaluation, and interpreting sales data.

- Strong project management skills with the ability to manage integrated marketing campaigns across diverse platforms.

- Familiarity with CRM systems and digital marketing tools.

- Exceptional communication, organisational, and multitasking abilities.

- Must possess a valid driver's license and be able to travel to Belfast as required.

If you are interested in this position then apply now with an update CV and someone will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.