Job Description
Macildowie are working with this client based in Leicester to recruit a Administrator for a dynamic and growing organisation in the financial services and insurance sector.
This is a permanent, full-time opportunity offering a salary of up to £24,500. The role is fully office-based during the training period, with a hybrid working pattern available once training is completed.
This varied role sits within the Administration, Underwriting & Claims Department. You'll be supporting clients, brokers, and internal teams to ensure claims are processed efficiently, policies are maintained accurately, and customer communications are timely and professional.
Key Responsibilities:
Handling inbound telephone and live chat queries
Assessing and processing insurance claims
Updating and maintaining client and policy records
Managing adjustments and cancellations for client policies
Providing admin support across the wider team
Working to internal SLAs and service standards
What We're Looking For:
Strong administrative or customer service experience
Excellent communication skills across phone, email and chat
High attention to detail with a methodical work approach
Good IT skills and the ability to prioritise workload
Team player with a willingness to learn and take initiative
This role offers a brilliant opportunity to join a collaborative and growing team in a business that truly values development and progression.
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Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.
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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
