Customer Service Administrator
Job Description
=== Job Description/Notes ===
Job Advert
Admin and Data Processing Support Officer
£25,000 pro rata
Part-time or full-time negotiable | Temp with potential to become permanent | Office-based with flexible working patterns
Wellingborough
Macildowie are working with this client based in Wellingborough to recruit an Admin and Data Processing Support Officer for a growing business operating within the sustainable packaging, warehouse storage and logistics space. This is a varied support role offering flexibility on hours, with the opportunity for a temporary assignment to develop into a permanent position.
This is a great opportunity for someone who enjoys keeping processes moving, working across teams and delivering a high standard of administrative support in a busy operational environment.
The role will involve:
Logging new and existing customer bookings accurately into internal systems
Completing customer and supplier documentation
Supporting with document and information requests
Arranging and rescheduling jobs with customers and suppliers
Handling inbound calls professionally and directing queries appropriately
Supporting day-to-day administrative activity across customer and production teams
Liaising with internal departments and external suppliers to maintain smooth workflow
What we are looking for:
Strong organisational skills with the ability to manage multiple priorities
Good IT capability, including MS Office and CRM systems
High attention to detail and a methodical approach
Confident communication skills and the ability to work with a range of stakeholders
A proactive and collaborative approach, with the ability to work independently when needed
What is on offer:
£25,000 pro rata
Part-time or full-time hours negotiable
Temp to perm potential
Flexible working patterns
Company pension
On-site parking
Casual dress
This role would suit an experienced administrator, data processing assistant or customer support professional looking for a broad position within a business that values flexibility and teamwork.