Staffordshire

2^nd Line Support Analyst

Location: Tamworth

Salary: Above Market Average Salary + Overtime (Paid at Time and a Half) + Microsoft Qualifications Allowance

Hours: Monday to Friday, 40 hours a week (with potential flexibility on start/finish times)

Overview:

Working for a highly successful Microsoft Gold Partner IT Managed Services company you will be responsible for providing extended and escalated telephone and remote access support for our corporate clients on a range of workstation, application and hardware issues, including some server and network support With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily network administration tasks

This company takes the development of their IT Support teams at all levels so seriously that they pay for you to do Microsoft qualifications - and you're rewarded with a salary increase when you've completed them.

Responsibilities:

• Providing a first and escalated response telephone and remote support to clients, logging calls on our Service Management system or by receiving escalated calls from colleagues
• Providing an technical escalation path to Helpdesk Analysts that were unable to resolve open tickets
• Acting as an SME within your chosen client and technology path
• Managing your own call queue within specified SLA's
• Responsible for service delivery and call resolution as part of your call group
• Competently resolving technical issues for clients working
• Always taking a quality approach to resolution
• Ownership of a call, ensuring you are keeping a client fully informed of progress at every stage
• To contribute to SMART sessions, making the most out of your 1-2-1-'s with your leader, thus taking responsibility for sharing your current and future career goals
• To outline SMART targets for Helpdesk Analysts, monitoring activity or missed goals
• Providing advice, mentoring and support for Helpdesk Analysts, grooming them so as to increase their competency level
• You may also be required to carry out any other duties which may reasonably be required

Essential Experience:

• Active Directory (creation and management of user accounts within AD)
• Group Policies (creation and management of what are they, how they are enforced)
• MS Exchange 2013(Troubleshooting at server level, management of user accounts, 'how do I' support advice, access requests)
• MS Exchange 2010 (Troubleshooting at server level management of user accounts, 'how do I' support advice, access requests)
• MS Office 2007/2010/2013/2016 (Troubleshooting 'how do I' support advice, basic trouble shooting)
• MS Office 365 (Troubleshooting, migration and management of user accounts, 'how do I' support advice, access requests)
• Terminal Server (Creation of accounts, trouble shooting at server level)

Miscellaneous:

• Monday to Friday, 40 hours a week
• 23 days annual leave rising to 27
• Qualifications allowance payable upon successful completion of funded accreditation's
• Overtime allowance

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Strategic Buyer

Salary: £50,000 dependent on experience

Location: Staffordshire

Flexibility: 5 days onsite

Are you an experienced procurement professional who excels at formulating and executing business-wide category strategies? Do you have a passion for delivering cost-effective solutions and fostering strong relationships with stakeholders? If so, we have an exciting opportunity for you!

Company Overview:

Macildowie Recruitment are working with an innovative organisation that places a high emphasis on efficiency and innovation in all aspects of our business. This organisation is in search of a Strategic Buyer who will play a crucial role in their supply chain operations, ensuring cost-effective solutions and efficient supplier performance while managing the entire procurement lifecycle.

Position Overview:

The Strategic Buyer will be responsible for engaging with stakeholders across the organisation to develop and implement business-wide category strategies that deliver cost-effective solutions for operational requirements. This role is essential in providing commercial services related to the acquisition of materials, always with a focus on achieving the lowest total cost.

Key Responsibilities:

Strategy Development & Execution: Formulate and execute sourcing strategies for each category area, working closely with key stakeholders to ensure projects are successfully executed.

Relationship & Business Integration: Collaborate with NPI, Engineering, Operational, and Purchasing Category teams to professionally manage procurement activities.

Teamwork & Self Development: Integrate with Business Unit (BU) operational and pricing teams, driving personal and team development to enhance capabilities.

Supply Base Management & Coordination: Develop a comprehensive understanding of the supply market for each category, highlighting and delivering cost reduction opportunities. Ensure that suppliers understand and align with business requirements.

Stakeholder Engagement: Gain credibility with internal customers, persuading individuals to embrace strategic directions and changes when necessary.

Qualifications:

- Proven experience in strategic procurement and category management.

- Strong analytical, negotiation, and vendor management skills.

- Excellent communication and interpersonal abilities.

- Proficiency in supply chain software and tools.

- Track record of successfully managing complex procurement projects.

- Ability to build strong relationships and influence stakeholders.

- In-depth market knowledge and understanding of supply base dynamics.

What We Offer:

- Competitive compensation and benefits package.

- Opportunities for professional growth and development.

- The chance to be part of a forward-thinking organisation committed to innovation and efficiency.

- A collaborative and dynamic team environment.

If you are a results-oriented procurement professional looking to make a significant impact within a growing and innovative company, we encourage you to apply for this position. Please submit your CV outlining your relevant experience and qualifications.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Title: Electricals Buyer

Position overview:
Macildowie are proud to be working alongside a well establish household brand within the machinery manufacturing industry. As they continue to grow, they are seeking a skilled and experienced Electrical Buyer to join their Electrical and Components team. We are looking for a motivated and detail-oriented individual with a strong background in procurement, ideally but not essentially, specialising in electricals. The successful candidate will play a crucial role in the growth of the Electrical and Components team leading up to and during this electrical / green energy boom.

What you'll be doing:
- Procuring across a wide range of global suppliers up to a spend of £60M per annum
- Collaborate with internal stakeholders to understand project requirements and develop procurement strategies for electrical components.
- Identify and evaluate potential suppliers, negotiate contracts, and establish strong relationships with vendors.
- Conduct market research to stay informed about industry trends, pricing, and product availability.
- Monitor and manage supplier performance, ensuring timely delivery and quality standards are met.
- Analyse and optimise procurement processes to enhance efficiency and cost-effectiveness.
- Stay abreast of relevant regulations and compliance requirements within the electrical procurement domain.

What you'll bring to the table:
- Proven and demonstrable experience within a procurement function.
- Strong negotiation and communication skills.
- Excellent analytical and problem-solving abilities.
- Ability to work collaboratively in a fast-paced environment.
- Knowledge of how global operations function and collaborate
- Excellent communication and interpersonal skills.
- Proficiency in procurement software and Microsoft Office Suite.

What we can offer you:
- Competitive salary banding of £45,000 - £55,000 per annum
- Early Friday finish
- Health and wellness programs
- Onsite gym
- Professional development opportunities, including CIPS qualifications
- Company-sponsored events
- Additional training
- Free onsite parking
- other miscellaneous benefits

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Senior Commodity Buyer

Location: Rocester, Staffordshire

Type: Permanent

Working Model: Fully based on site

Salary: £50,000 - £55,000

Role Overview

I currently have an extremely exciting Senior Buyer role working within a Large Blue Chip Manufacturer. This role will see you work within a medium sized Procurement team of 6/7 people as a Senior Buyer within the Engines division creating Strategic & Commercial plans towards the businesses long term suppliers. This role will see working with exciting innovative high spec technology in an emerging market as the organisation make strides towards their net zero targets. (Projects will include Electrical & Hydrogen projects as the company's portfolio grows in the future)

Responsibilities

- Reporting to the Global Category Manager, you will Develop Category Strategies for each area of responsibility.

- Identify cost saving opportunities while developing strategies to on board new suppliers and negotiate with existing suppliers.

- Manage multiple resource/capacity projects with suppliers to ensure the business can achieve their 5-year plan.

- Responsible for leading contractual negotiations for your suppliers (Long Term/Development/ Warranty Agreements etc)

- Develop and lead global supplier relationships to deliver tangible mutual benefits.

- Work with suppliers and engineering division to identify new technologies to reduce cost and add additional value to the businesses existing products.

- Build strong relationships across the organisation and the supply base, be responsible and accountable to make and influence key decisions that are in the best interest of the business.

Requirements

- Demonstrates Strong Procurement experience within an Engineering or Manufacturing environment.

- Experience developing and implementing successful long-term category strategies.

- Confident negotiator with a proven record of creating cost ideas and delivering significant reductions.

- Experience managing multiple projects and co-ordinating cross functional teams to ensure on-time delivery.

- Comfortable working in a team environment.

- Experience working with a global supply base - ability to travel globally is a requirement for this role.

- Experience managing high level supplier relationships, ability to build strong internal relationships & preferably experience working closely with technical engineers.

- Strong Communication, negotiation skills and commercial acumen.

Key Skills

- Great collaboration skills and works well within a team.

- Strong Negotiator & Relationship Management skills.

- Manufacturing or Engineering familiarity. (Fast paced environment)

- Exceptional organisational skills and ability to meet deadlines.

- Effective communicator at all levels, internally and externally.

If you're an experienced Procurement professional seeking to drive excellence as part of a Global Procurement function within a high performing team and want to be given the chance to progress into Senior level leadership roles in the future then this is the role for you!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.