Job Description
Sales Administrator - Engineering / Manufacturing
Location: Mansfield, Nottinghamshire
Salary: Competitive DOE
Employment Type: Full-Time, Permanent
Sector: Engineering / Manufacturing / Sales Support
A well-established and market-leading engineering manufacturer based in Mansfield is looking to recruit a proactive and highly organised Sales Administrator to support its busy internal sales and customer service operations.
This is a fantastic opportunity to join a growing business that supplies specialist tools and equipment for the water, gas, and utility sectors - with a strong reputation for quality and service both in the UK and internationally.
The Role:
As Sales Administrator, you will act as a vital point of contact between the sales team, customers, and internal departments. Your key focus will be on processing orders accurately, handling customer enquiries, and supporting the sales team with quotations, lead times, and documentation.
You will need excellent attention to detail and the ability to manage a varied and fast-paced workload in a technical and industrial setting.
Key Responsibilities:
Process sales orders and quotations using internal ERP/CRM systems
Liaise with customers on order progress, delivery times, and product availability
Work closely with the sales, production, and dispatch teams to ensure smooth order fulfilment
Support the sales team in preparing tender documents and price lists
Handle inbound enquiries by phone and email in a professional and timely manner
Maintain accurate records of customer communications and orders
Provide after-sales administrative support where needed
Ideal Candidate Profile:
Previous experience in a sales support or administration role (engineering/manufacturing background preferred)
Comfortable working with order processing and customer databases (e.g., ERP, SAP, Sage, or similar systems)
Confident communicator with excellent organisational skills
Strong attention to detail and ability to prioritise under pressure
Proficient in Microsoft Office (Excel, Outlook, Word)
Team player with a proactive and customer-focused approach
What's On Offer:
Competitive salary based on experience
Monday to Friday working hours
Supportive, team-focused work culture
Stable, growing business in a niche engineering sector
On-site parking and accessible location in Mansfield
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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
