ER Manager

Macildowie are working with this client based in Nottinghamshire

We are supporting a well-known organisation within the wider retail and consumer brand industry to recruit an Employee Relations Manager on a permanent, full-time basis, working 5 days a week on-site.

This is a fantastic opportunity to lead and develop a high-performing Employee Relations team within a fast-paced, multi-site environment. You will drive the effective management of complex employee relations matters ensuring all cases are handled in a commercially sound and legally compliant way.

Role Overview
As the Employee Relations Manager, you will oversee a team of Employee Relations Advisors, directing the workflow, coaching for performance, and ensuring the consistent delivery of high-quality case management. You will work closely with People Business Partners and wider People Operations teams to provide expert guidance on employment law, policy, and risk management.

Key Responsibilities

• Lead, inspire and develop a team of Employee Relations Advisors
• Oversee the management of ER cases including absence, grievances, disciplinaries, investigations and appeals
• Provide clear, confident, and commercially aligned advice to stakeholders
• Ensure HR policies remain compliant with UK employment law
• Drive consistency through templates, tools and best-practice frameworks
• Allocate and monitor casework, ensuring timely and accurate resolution
• Use reporting and insights from the case management system to identify trends
• Collaborate with People Operations teams to deliver continuous improvement

About You

• Strong experience managing complex ER cases within a fast-paced environment
• Proven experience leading and developing a team
• Excellent knowledge of UK employment law
• CIPD Level 5 (or above) preferred
• Exceptional communication, judgment, professionalism and resilience

This role offers a unique chance to join a dynamic and continuously evolving organisation where pace, growth and opportunity are at the forefront.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.